I stayed here for four nights on business recently and found the previous reviews to be fair and representative i.e.
Pros:
- Hotel is good value (particularly if booked on a discount website – I paid £50 per night)
- Check-in is quick and friendly
- Rooms are clean and fairly comfortable
- Location is ok being 10 minutes from...
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Dear Guest,
Thank you so much for taking the time to write a review of your stay with us. We value your comments as it enables us to improve on our services where necessary. There were a lot of positive comments about your stay and we appreciate every detail comment. We will look into every points raised as your review...
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Stayed as a couple for three nights end January 2012. Found the hotel great value and breakfast was good. Room had no frills but was clean, bright, good enough size and beds were comfortable. Bathroom good too. Had no problems with noise or building works. Hairdryer and TV worked and Iron was available from reception. It was about 7-10 mins...
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Dear Guest
Thank you for your valuable feedback with regards to your most recent stay. We are very happy that you had an enjoyable stay with us and found the hotel comfortable and in a good location as well as good local amenities.
We look forward to welcoming you back again in the near future.
Once again, we appreciate all...
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We stayed in this property last November 2011.( We love the design of the room - with complete amenities as always..)We attended the annual London Travel Mart. We initially wanted to stay for 2 nights and moved to another hotel closer to the conference area. We eventually stayed for 4 nights for a lot of reasons. The hotel reception staff...
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Dear Guest,
It is a pleasure reading your comments and we are happy to know you enjoyed your stay at our hotel. It is always our aim to meet guest needs and with reviews such as yours, enable us to work towards providing even better services. Thank you for the lovely comments about the staff. I’m very proud of the...
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I arrived and was given a friendly welcome. Receptionist gave me a quiet room that was bright and well furnished. The bed was very comfortable with a choice of soft or firm pillows.
Breakfast was nice although very busy on the second morning, had to wait a little while for a table, no problem.
I would stay here again and...
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Dear Guest,
Thank you for your review. We are proud of our team and the effort they put into making our guests feel welcome.
We are delighted that you had a wonderful stay with us, and found the room quite, bright and well furnished. We also would like to apologise for the inconvenience during your second day at breakfast. It...
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We recently stayed four nights as part of a package.
All staff were friendly, efficient and very helpful. Looking outside elevator was fun to use. We liked the that showers did provide gentle hot water and this could be adjusted even hotter--we liked that but be careful.
We did enjoy the short walk up to West Kensington tube stop and...
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Dear Guest,
Thank you for your comments, we are glad to hear our staff was friendly, efficient and very helpful.
We would like to sincerely apologise for the inconvenient caused due to the thermostat, the hot water kettle and the noise. This feedback enables us to take the necessary steps to improve on our services.
We hope you return to...
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A very good hotel very very clean with nice breakfast( The only i would like is some ham) The only negative for me is that the tube is nearly 10 minutes away and this was a proplem especially in cold rainy winter nights.The staff was very helpfull and especially a girl in the reception named Elwira helped us very much.I...
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Dear Guest,
Thank you so much for your positive comments. We are very happy you enjoyed our breakfast and we will keep record of your recommendation. We are very proud of the team at Holiday Inn Express Earls Court and Elwira has received your kind comments.
We look forward to welcoming you again!
Thanks again for the kind feedback.
Kind...
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rooms are ok, helpful staff and fresh breakfast, Good location, room size is average.
Small hotel but nice and comfortable.
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Stayed here just after xmas for two nights, hotel is nice, clean rooms, breakfast is good also. The area it is in is not great, there are no decent restaurants nearby and at night it can feel a little unsafe. The walk to the tube is fine and it is only a few stops from central london!
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Stayed at this hotel last year and it was fine, although a bit of a walk to the tube. Arrived again yesterday to find that it is a building site. The notice in the entrance advises that the work is 'Extreme', they are creating an extra 50 bedrooms on what I believe was the car park and also remodelling the...
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Dear Guest
Thank you for your comments.
We are currently undergoing redecorating works in our Great room area, this will not effect any services the hotel provides.
I apologise if you experienced some noise during the day, this unfortunately would have been over the period you stayed only, and those works have now been completed.
Over the next few weeks...
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If anyone is searching for decent, reasonably priced, hotel accommodation in London look no further than the Holiday Inn Express, Earls Court. We stayed two nights before Christmas. After an early morning flight we were so relieved to be able to check in early, staff on reception most pleasant, the room was clean and comfortable, tea making, great shower, breakfast...
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