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Cheval Phoenix House

5.0 of 5 1 Wilbraham Place | Sloane Street, London SW1X 9AE, England
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Cheval Phoenix House
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Cheval Phoenix House
Cheval Phoenix House
Cheval Phoenix House
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81 reviews from our community

Traveler rating
    67
    10
    3
    0
    1
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13
28
15
20
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • All months
    (81)
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    (15)
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    (12)
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    (32)
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    (22)
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dubai
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This small hotel beside sloan street was extremely clean and felt safe to stay in it. Every room had a full kitchen where families can benefit from that. The location was great, since it was very close to all major roads and transportation means.

Was this review helpful? Yes
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear MHH2, Thank you for your feedback about your recent stay at Cheval Phoenix House. I am glad that the kitchen in the apartment suited your needs. It is a great feature to have which hotels are usually not able to provide. The location of the property also provides one with the balance of being located in a residential, quiet... More 

Sunbury
1 review
5 of 5 stars Reviewed 2 weeks ago

Amazing apartment, fabulous location! Situated a two minute walk from Sloane Square and a six to eight minute walk to Knightsbridge. The staff were very friendly and helpful. The apartment was extremely comfortable with every detail being thought of. The welcome pantry items and tray were a fabulous surprise. I cannot recommend this 'residence' enough, it's such a lovely alternative... More 

Review collected in partnership with this hotel

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chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Rebeccac812, Thank you for your wonderful review of your stay. I am glad that you enjoyed the Cheval Phoenix House experience from the superb location, friendly staff to the high standard of apartment and special touches. We look forward to welcoming you back in the not too distant future. Kind Regards, Charmaine Hayes, House Manager More 

Leeds, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a lovely stay in in an apartment that was really well laid out with everything you could want for. Great location just near the Kings Road. Would definitely stay again as I love having the extra facilities that an hotel doesn't offer

Review collected in partnership with this hotel

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chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Gerry6461, Thank you for reviewing your stay with us. It is always great to hear when a guest has had a positive experience with us at Cheval Phoenix House. I am glad that you embraced the apartment concept and enjoyed a few extra facilities that you may not have at your disposal in a hotel. We look forward to... More 

Jersey, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Our first stay at Cheval Phoenix House and definitely not our last. We had a loft style apartment which was very clean and spacious and the bed was wonderfully comfortable. The kitchen was well equipped and the welcome tray much appreciated! All in all we had a wonderful stay and would highly recommend Cheval Phoenix house.

Review collected in partnership with this hotel

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chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear chrisandlynn2014, Thank you for your positive feedback on your stay. I am delighted that you decided to stay with us and have also decided after experiencing Cheval Phoenix House that it wasn't your last stay with us. We appreciate that you would highly recommend us. We look forward to welcoming you back in the future. Kind Regards, Charmaine Hayes,... More 

Bishops Stortford
1 review
5 of 5 stars Reviewed January 14, 2015

We booked an appartment for just one night as it was central location and available. We were then positively surprised as the appartment was very clean, well equipped with all mod coms, concierge was friently and not only was there a welcome basket but even milk in the fridge to make a cup of tea. Very recommended.

Review collected in partnership with this hotel

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chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear363claudea, Thank you for taking the time to review your stay. I am glad that even though you only stayed one night, you enjoyed all what Cheval Phoenix House has to offer from the clean apartments to the friendly staff. We look forward to welcoming you back the next time you need accommodation in a central location. Kind Regards Charmaine... More 

Ponta Grossa, PR
Top Contributor
57 reviews 57 reviews
42 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed January 12, 2015

When we actually entered our apartment at CPH I felt just fascinated. It was more than we could desire for a holiday break in London. The apartment is beautiful, comfortable, well equiped and very functional. The Nespresso machine and the fresh magazines were a plus. The location is beyond perfect, just a few steps from Sloane Square and Kings Road,... More 

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chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Jeis0n, Thank you for your wonderful review. It is lovely to know that we were able to add that special touch to your holiday and hopefully over exceeded your expectations. It seems that you also embraced the location and enjoyed what Sloane Square has to offer. We look forward to welcoming you back to Cheval Phoenix House to enjoy... More 

Tokyo
1 review
5 of 5 stars Reviewed January 6, 2015

Perfect location for shopping! Maid service is everyday during weekdays. It's always clean and tidy. They changed towel everyday too. Just dining chair wasn't comfortable for us. But u can still enjoy!

Review collected in partnership with this hotel

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chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Catty248, Thank you for your positive feedback. I am glad that you enjoyed your stay at Cheval Phoenix House. I hope you enjoyed lots of shopping too! We look forward to welcoming you back in the future. Kind Regards Charmaine Hayes, House Manager More 

Pittsburgh, Pennsylvania
Top Contributor
189 reviews 189 reviews
19 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed January 4, 2015

So this was a decently priced flat rental in a very nice part of town. The underground was closed the week I stayed here which made things pretty inconvenient; that's by no means the fault of the rental. However, I just wish I would have been contacted about the closures and given alternate routes by the concierge. Pros: -The place... More 

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chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Sharkalark, Thank you for your detailed review about your stay as it gives us an opportunity to improve on our services. I appreciate that you are aware that the underground closures were no fault of ours, however it is an element of service that Concierge are looking into that of notifying guests of underground weekend closures in order for... More 

A TripAdvisor Member
5 of 5 stars Reviewed January 3, 2015

Excellent staff and location. Very comfortable apartments. The kitchens had nespresso machines and were fully equipped with washing machines and dishwashers. The underground station was around the corner and the vibe of Kings Road and Knightsbridge.

Review collected in partnership with this hotel

Was this review helpful? Yes
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to review your stay with us. I am delighted to hear that you found the staff excellent, the location convenient and appreciated the little touches in the apartment such as the Nespresso coffee machine. We look forward to welcoming you back to Cheval Phoenix House. Kind Regards Charmaine Hayes, House Manager More 

Southend-on-Sea, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2015

Our stay at Cheval Phoenix House just off Sloane Square was simply outstanding. Nothing is too much trouble for the staff and the facilities are the best you would possibly hope for. The kitchen and bathroom were both well appointed and they included a few essentials for us on arrival. Also nice to see Nesspresso coffee rather than cheaper alternatives.

Was this review helpful? Yes
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Simon H, Thank you for your wonderful feedback. I will share this with the team. I am delighted to hear that you feel that the staff and the facilities are the best one can hope for. It is also always appreciated to hear from a guest that they like the little extra touches that we provide such as the... More 

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Additional Information about Cheval Phoenix House

Address: 1 Wilbraham Place | Sloane Street, London SW1X 9AE, England
Phone Number:
Location: United Kingdom > England > London > Belgravia
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Cheval Phoenix House 5*
Number of rooms: 33
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Also Known As:
Phoenix House Hotel London
Aparthotel London
Cheval Phoenix House London, England

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Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
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