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All 630 London accommodations

Cheval Phoenix House

5.0 of 5 Condominium   |   1 Wilbraham Place | Sloane Street, London SW1X 9AE, England (Chelsea)
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Cheval Phoenix House
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Ranked #7 of 630 Specialty Lodging in London
A recent review
4 of 5 stars reviewed 1 week ago
blue30350 Atlanta, Georgia
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54 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Atlanta, Georgia
Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Great modern flats in a residential neighborhood. The location was is very close to Sloane Square, underground and 15 minute walk to Harrods. The unit was nicely furnished with great appliances, fixtures and linens. The only thing lacking was the concierge service...we found the staff not as knowledgeable of the immediate area in terms of where to eat, shop and... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent location, space and value in Chelsea. 5 Star rooms, great appliances and fixtures. Great for extended stays, families, friends and groups. There are great fashion shops and restaurants near by. These are perfect apartments for a nice comfortable extended stay in London West end. Near Hyde park, Green Park, Kensington, Knightsbridge, museums etc.

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chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear 716jasmine1, Thank you for your review. We are glad to hear that you enjoyed your stay and that you felt the apartment was spacious and good value. As you have mentioned the apartments have a great location as there are boutiques, shops and restaurants nearby. We look forward to welcoming you back in the future. Kind Regards Charmaine Hayes,... More

Huntington Beach, California, Usa
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Cheval Phoenix could not be better located. In a upscale area and very close to the Sloane Square underground. Extremely important to me that public transportation be nearby and that the neighborhood be safe and walkable. It was unusually quiet. Although there are many construction projects in the area and is around the corner from extremely busy thoroughfares, I never... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Nelson H, Thank you for taking the time for such a detailed review. I believe that you have embraced all that Cheval Phoenix House has to offer including the great location and neighbourhood. I appreciate the comments regarding certain aspects of the apartments. We are reviewing certain elements in order to ensure our high standards are maintained. We are... More

Malibu, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The second time we have stayed here in the last 6 months. As a former London resident it makes us very comfortable and welcome with no problems. One hopes that we have more reasons to come to London and stay at Cheval Phoenix

Review collected in partnership with this hotel

Was this review helpful? Yes 1
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Jmandlaf, Thank you for reviewing your stay. We are delighted that we have been able to welcome you back twice within 6 months. We do look forward to welcoming you back in the future, time and time again. Kind Regards Charmaine Hayes, House Manager More

New York
1 review
5 of 5 stars Reviewed 3 weeks ago

excellent stay! highly recommend. staff is wonderful. i felt very safe. it was clean and comfortable. excellent location. would stay again. if the prices were a little lower, i would always stay here.

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chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear MS, Thank you for taking the time to review your stay. It is always great when we can share with the team the positive comments from our guests. I appreciate your comment regarding the rates. When you need to stay in London, please check the availability with us as at different times of the year, we run promotions and... More

Kuwait
1 review
5 of 5 stars Reviewed 3 weeks ago

best convenient friendly cleanliness security. all what i wanted during my stay i got from the Phoenix Cheval. I know that my family and I will always visit London and I will make sure that they stay there.

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chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Taghreed A, Thank you for your review of your stay. We are glad to know that you felt that Cheval Phoenix House offered you all the facilities and services that you required for your stay. We look forward to welcoming you and your family back. Kind Regards Charmaine Hayes, House Manager More

Belfast, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in a gorgeous duplex apartment at phoenix in July. Could not recommend this place highly enough. Finished to a really high spec, the apartments were luxurious and really clean. Centrally located just 2 mins from the tube. Staff were great - really friendly and couldn't do enough. If you are staying in London, definitely check this place out.

Was this review helpful? Yes
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear DF, Thank you for taking the time to give us your feedback of your stay. We are delighted to hear that you enjoyed your stay with us. It is wonderful to hear when a guest appreciates the high standards of the apartments and the quality of the staff. The location of the apartments in itself is also an added... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 4, 2014

The location was fantastic, close to Sloane Sq and Knightsbridge. The apartment I had (luxury 1 bedroom) was superb. Clean, airy, light and quiet even though it faced the road. The kitchen was functional and had everything I needed, including a Nespresso machine, cooktop and a small combined oven/ microwave. Oh and the hair dryer, a good, full size one.... More

Review collected in partnership with this hotel

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chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Rachel W, I am delighted to hear that your stay with us was so enjoyable. You seemed to have embraced the Cheval Phoenix House experience by enjoying all what the apartment has to offer, to appreciating the magic of the housekeeping team and the extensive knowledge that the concierge has. We look forward to welcoming you back to Cheval... More

Los Angeles, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 25, 2014

Fantastically well trained staff from the manager on. Every staff member watches out for you. I always felt like I was the only resident - all attention focused on my needs. Absolutely five star amenities.

Review collected in partnership with this hotel

Was this review helpful? Yes
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear TVSally, Thank you for taking the time to review your stay with us. I am delighted to hear that the staff made you feel so well looked after that you felt you were the only resident whilst they took care of all your needs. It is very much appreciated when a guest takes the opportunity to compliment the staff.... More

Toronto, Canada
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 20, 2014

Cheval Phoenix house is a gorgeous property on a quiet street in Chelsea only 2 blocks from Sloane Square.Our apartment had everything one could want for an extended stay - a lovely room, fully equipped kitchen and excellent service in all respects. We stay in hotels worldwide and I can recommend this as one of the vest we have stayed... More

Review collected in partnership with this hotel

Was this review helpful? Yes
chevalresidences, House Manager at Cheval Phoenix House, responded to this review

Dear Jsimke, Thank you for your wonderful review of your stay with us. I will be sure to share your feedback with the team. It is always a pleasure to hear that a guest has enjoyed their stay with us and has appreciated what Cheval Phoenix House has to offer. We look forward to welcoming you back, time and time... More

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Additional Information about Cheval Phoenix House

Address: 1 Wilbraham Place | Sloane Street, London SW1X 9AE, England
Phone Number:
Location: United Kingdom > England > London > Chelsea
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Cheval Phoenix House 5*
Number of rooms: 33
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Also Known As:
Phoenix House Hotel London
Aparthotel London
Cheval Phoenix House London, England

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