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Ibis London City

2.0 of 5 5 Commercial Street, London E1 6BF, England
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Ibis London City
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Ibis London City
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Ibis London City
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2,348 reviews from our community

Traveler rating
    533
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Ibis London City
See the most recent reviews
Espoo, Finland
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of this hotel right between the City and East End is good and was excellent for our needs. It is fairly easy to get to from at least Gatwick and there are several underground stations within walking distance. The Spitalfields Market is a short walk away and even closer is Banglatown with all its restaurants. The rooms are... More

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Ibis London City. It is always a pleasure to receive such a positive feedback about our bar and breakfast offer as well as room cleanliness. I was very disappointed however to hear about the noise disturbance while you were sleeping. We welcome all feedback that we receive from... More

uk
Contributor
20 reviews 20 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really impressed rooms were clean , tidy and the bed was the most comftable iv ever slept in they are a special kind of mattress, wow! The reception/bar area was contemporary and really modern , was gorgeous, great location atm / tesco next door then the tube stop, would defently return! Thanks ibis

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for your feedback following your recent stay at the Ibis London City Hotel. I am pleased to read your encouraging comments about our newly refurbished areas, comfortable Sweet bed by Ibis and overall cleanliness of the hotel areas. Once again, thank you for your review. We are looking forward to welcoming you back in the nearest... More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed for 12 nights on business. It was convenient to the tube, and the restaurants in the area were very good. Spitalfields Market, the Tower of London and Brick Lane were within walking distance (to name a few). The room was very clean, and the staff was friendly and accomodation

Was this review helpful? Yes 1
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you taking the time to share your experience following your recent stay at Ibis London City. I am pleased that we met your expectations and the location was perfect for the purpose of your visit. We look forward to welcoming you back in the near future. Kind regards, Irena Hoch Human Resources & Administration Coordinator More

Scotland, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights and can only recommend this hotel.The location is perfect,an ideal base in London,next to the tube,plenty of restaurants and near a shopping market.The room was a good size,plenty of space for luggage and comfortable beddings.The cleaning is of a very high standard.The breakfast huge and great.The staff very attentive and helpful.Would use again when back in... More

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your stay at ibis London City. It is always an encouragement to receive such positive observations and that you enjoyed a hassle free experience. We look forward to welcoming you back in the near future for another stay. Kind regards, Irena Hoch Human Resources & Administration Coordinator More

Amsterdam, The Netherlands
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

There are no extra amenities for the Ibis London city hotel. Set your expectations for accommodations when in London. The hotel is clean, quiet with adequate rooms, no bathtub and the washroom was a cubicle like thing dropped into the room and raised from the floor. The room was soundproofed which is worth a mention. The buffet breakfast at £8.95... More

Was this review helpful? Yes 2
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Ibis London City. It is always a pleasure to receive such a positive feedback. I am pleased you enjoyed your stay and overall Ibis experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards,... More

Adelaide, Australia
Contributor
11 reviews 11 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights this week. I was attracted by the very reasonable price for London. Very friendly checking, was greeted by other staff and on every time leaving and returning to the hotel. Superb bedding, king size, v comfortable. Good size bathroom and shower, adequate space in room for luggage. Minor issues with condensation leaking from window causing puddles of... More

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for staying at the ibis London City and for the 5 star rating! I am pleased to read that overall you had a good stay with us and that the staff dealt with your concerns efficiently. I have taken note of your feedback with regards to the condensation leaking from window and staff entering the room... More

Staffordshire
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The staff were very friendly and welcoming. A convenient place to stay for somewhere to lay your head. It was very clean and bed was comfortable. It's an easy 15min walk to the Tower of London and is located right next to the underground.

Was this review helpful? Yes 1
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Irena Hoch Human Resources & Administration Coordinator More

Thessaloniki
Contributor
17 reviews 17 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel has a modern and clean enviroment, very comfort bed, the heat is in normal levels and the wi-fi works perfect. The location!!! It's 20m away from the metro station Algate East and 10 minutes on foot to Liverpool str. Next to Tesco super market and a lot of bars, restaurants around the hotel. I surely stay again!!

Was this review helpful? Yes 5
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, I would like to thank you for such a positive comment and excellent, 5 star rating! I am delighted that you enjoyed your stay, our product and service and that the staff looked after you and ensured you had a hassle free experience. We look forward to welcoming you back in the near future for another stay. Kind... More

Burton, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

stayed for three nights during oct half term.three of us shared a room and it was fine for a London touring base. tube station around corner.good breakfast set you up for a days sight seeing.rooms clean and compact.staff friendly in this multi cultural hotel.

Was this review helpful? Yes 5
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind Regards, Irena Hoch Human Resources & Administration Coordinator More

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Additional Information about Ibis London City

Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ibis London City 2*
Number of rooms: 348
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Also Known As:
Ibis London City Hotel London
Accor London City
Ibis London City England

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