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Ibis London City

2.0 of 5 Hotel   |   5 Commercial Street, London E1 6BF, England (East End / East London)
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Ranked #325 of 1,063 Hotels in London
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A recent review
4 of 5 stars reviewed yesterday
Ingridte Sandnes, Norway
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2,288 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sandnes, Norway
1 review
4 of 5 stars Reviewed yesterday NEW

Cleanest hotel I've stayed at in London. Very close to the tube station. The staff was helpful. We stayed for 3 nights, had a trippel room just for the two of us, little tight with 1 double bed and a single one.

Review collected in partnership with Ibis Hotels

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1 review
4 of 5 stars Reviewed yesterday NEW

Clean room, however no safe box and mini bar inside the room. Very near to Aldgate East underground and Tesco Express just beside the hotel. Many cafe, fastfood and restaurants surrounding of this hotel. Overall is convenient

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Dresden, Deutschland
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Sorry, but this was the worst stay at an ibis Hotel in London. We got a room on the first floor, situated to the busy commercial street. The window was double glazed, so noise in the room was acceptable. But unfortunately the air condition was not working and the fan in bathroom was not working, too. There was a fusty... More

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Emsworth
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We found the hotel to be conveniently located for north bank escapades. comfortable bed and great bar and social area. Couple of things need a little attention in places, but we would stay there again.

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Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for your review. I am glad that overall you had a good stay with us. See you on your next trip hopefully! Kind regards, Irena Hoch Human Resources & Administration Coordinator More

southampton
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Next door to Aldgate East tube, so well located. Stayed for one night, and check-in was quick, room was tidy and very quiet, shower was big and bed was comfy. Actually nothing to suggest as an improvement, but can't quite bring myself to award it a 5!

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Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you taking the time to share your experience following your recent stay at Ibis London City. I am pleased that we met your expectations and the location was perfect for the purpose of your visit. We look forward to welcoming you back in the near future. Kind regards, Irena Hoch Human Resources & Administration Coordinator More

Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here about 10 times in the last two years and it is very central. 10 mins walk to Spitalfields market,Petticoat lane and Brick Lane.Underground is next door. Restaurant is good and reasonable. Good value for money for London. I paid around £80.00 per night.

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Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you very much for your review, I am delighted that you enjoyed your visit to the Ibis London City Hotel. I look forward to welcoming you back again soon. Kind regards, Irena Hoch Human Resources & Administration Coordinator More

Silver Spring, Maryland
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very pleased with my stay at this hotel. It was modern, free internet, a step away from the bus (literally right out the front door), a few steps way from the tube, and a very good restaurant. Rooms were a bit small, but I was solo. I enjoyed the breakfast buffet.

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for your compliments regarding the recent stay at the Ibis London City Hotel. I am delighted that you enjoyed your stay, our product and service and that the staff looked after you during your stay. I would like to thank you as well for the excellent, 5 star rating! We look forward to welcoming you back... More

Leigh, United Kingdom
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Good hotel - very clean and cheery, situated right near Aldgate East tube station. Staff were friendly and helpful throughout. Room was fairly basic, but clean and well kept. Enjoyed my stay - bed was very comfy and breakfast good.

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, I am delighted that you enjoyed your stay, our product and service and that the staff looked after you and ensured you had a hassle free experience. We look forward to welcoming you back in the near future for another stay. Kind regards, Irena Hoch Human Resources & Administration Coordinator More

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Additional Information about Ibis London City

Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ibis London City 2*
Number of rooms: 348
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Also Known As:
Ibis London City Hotel London
Accor London City
Ibis London City England

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