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All 1,074 London hotels

Ibis London City

2.0 of 5 Hotel   |   5 Commercial Street, London E1 6BF, England (East End / East London)
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Ranked #322 of 1,074 hotels in London
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A recent review
5 of 5 stars reviewed 3 days ago
TomaszKozakowski Warsaw, Poland
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2,214 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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Warsaw, Poland
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Although a little pricy, Ibis London City offers a good stay in central London. Upon my arrival I got a warm welcome as well as a nice and quiet room at 8th floor. Dinner as well as breakfast in the restaurant were enjoyable , however staff attitude must be underlined as it was extraordinary.

Was this review helpful? Yes 1
Lyon, France
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This Ibis hotel is in a brand new building. As usual, the Ibis hotel room has a comfortable bed, the bathroom is clean, and you don't hear any noise that is coming from the rooms around. The staff is very gentle and the hotel's restaurant is also good. I really recommand this hotel for your journey in London.

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Leicester, United Kingdom
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is pretty much on top of Aldgate East station and is within walking distance of the Tower of London. There is a lovely cafe opposite and a number of bars in the area including a couple of cheap Wetherspoons and some chain restaurants. The staff were lovely and spoke a number of different languages. We were dealt with... More

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York, United Kingdom
Top Contributor
65 reviews 65 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved this hotel. The staff were very friendly and helpful and the hotel was clean and very well presented. Good location next to a tube station so the whole city it accessible. Wifi kept dropping out. Not a deal breaker as I had 4G but if you're a foreign visitor trying to avoid data charges it could be frustrating. Would... More

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Hawick, United Kingdom
Top Contributor
140 reviews 140 reviews
29 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is well placed in the East End for reaching all the tourist hotspots via bus or underground (Aldgate East). The rooms are reasonably priced for London and you get a comfortable room with large screen tv and a huge comfortable bed. The service from staff was really good and we would definitely stay here again.

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Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you taking the time to share your experience following your recent stay at Ibis London City. I am pleased that we met your expectations and the location was perfect for the purpose of your visit. We look forward to welcoming you back in the near future. Kind regards, Irena Hoch Human Resources & Administration Coordinator More

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The Hotel looks good on their internet page, but it's even better. The staff was very nice and friendly. Sleeping quality amazing. Great atmosphere. Good transport links. Everything you could wish for. Check out Spitalsfield market nearby.

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Ibis London City. I am pleased you enjoyed your stay and overall Ibis experience and thank you for the excellent, 5 star rating! I look forward to welcoming you back again soon. Kind regards, Irena Hoch Human Resources & Administration Coordinator More

Spalding, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay one week on my own at the Ibis for work in the local area. The hotel is very clean and fresh. The rooms have everything you need and cleaned every day. Good value for money for London. The location is a 5 mins walk to Spitalfields Market which is a lovely area. The tube station is very near... More

Was this review helpful? Yes 1
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for staying at the ibis London City. I am pleased to read that you had a good stay with us and that the location was ideal for the purpose of your visit. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff... More

delhi
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, very conveniently located. well connected by London underground. The staff is quite friendly. Room was comfortable. Good spread during breakfast. at the time of check in they provided me a room with a better view on my request.

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis London City. It is always an encouragement to receive such positive feedback and that you enjoyed a hassle free experience. We look forward to welcoming you back in the near future for another stay. Kind regards Kind regards, Irena Hoch Human Resources &... More

Guadalajara
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed there for five days. Although the zone was not very nice, we were really close Aldgate subway station, and we can walk to the London Bridge and the Tower of London. The breakfast was really complete, and the restaurant's and bar's service was so good. The rooms are small but clean, with all we needed. And the staff... More

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Many thanks for your kind review. I am glad my team made your stay enjoyable. Kind Regrads, Irena Hoch Human Resources & Administration Coordinator More

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Additional Information about Ibis London City

Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ibis London City 2*
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Also Known As:
Ibis London City Hotel London
Accor London City
Ibis London City England

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Amenities

Bar / Lounge Free High Speed Internet ( Wi-Fi ) Restaurant
Hotel Style
#21 Green Hotel in London #250 Romantic Hotel in London #272 Business Hotel in London #274 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. The hotel offers Free Wifi throughout. Public undercover parking close by. ... more   less 
Number of rooms
348

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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