Ibis London City (England) - Hotel Reviews

Address: 5 Commercial Street, London E1 6BF, England

Phone Number:

Region: United Kingdom > England > London > City of London , East End / East London

Amenities:

Restaurant

Hotel Style:

#257 Family Hotels in London

#259 Business Hotels in London

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Ibis London City is ideal for tourist or business stays. Located in the centre of London's financial district, 20 m from Aldgate East station, it is a few steps from Liverpool St, the Tower of London and the celebrated Tower Bridge. It has 348 rooms,including 19 accessible rooms. The hotel has a restaurant and also a bar offering snacks 24 hours, 7 days. Wireless internet access for business guests. Public undercover parking close by. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Hotels.com, ACCOR, Venere, Olotels, Priceline, Tingo and HotelsClick so you can book your Ibis London City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Ibis London City Hotel London; Ibis London City Hotel; Accor London City; Ibis London; Ibis London City England

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1,529 reviews from our community

See which rooms travelers prefer - 56 traveler tips

PJ100627

Bournemouth, United Kingdom

1 review

“IBIS London City”

Reviewed June 17, 2013 NEW

Excellent hotel for visiting the east side of the City of London. Close to Underground station for travel around London. Good value, except in busy time, when a bit pricey like all London hotels. Good selection for breakfast. Close to a busy crossroad, so can be noisy, if you like windows open. Otherwise fine with air con on. I stay... More

Review collected in partnership with Accorhotels.com

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Dear guest, Thank you for writing a review about our hotel. I was delighted to read that the hotel met your expectations and that you had an enjoyable stay. We are looking forward to welcoming you back soon. Best Regards Irena Hoch HR&Administration Coordinator More

bigpat29

Belfast, United Kingdom

Senior Contributor

24 reviews

6 hotel reviews

Reviews in 15 cities

16 helpful votes

“IBIS London city”

Reviewed June 16, 2013 NEW

A great hotel ideally situated in London's East end. We were greeted by friendly staff who were efficient and professional at all times. On the day we arrived we asked to change rooms to accomodate family who at the last minute decided to join us and this was accomplished with no fuss or bother. Rooms are somewhat basic but clean... More

See 2 more reviews by bigpat29 for London

Dear Guest, We very much appreciate your comments regarding your stay at Ibis London City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

GlenEckett

Essex

Contributor

11 reviews

Reviews in 5 cities

2 helpful votes

“A good stay”

Reviewed June 16, 2013 NEW via mobile

Stayed for a weekend in June. Room was clean and quiet and the bed was very comfortable. The location was perfect for us, 10 minutes from Fenchurch Street, right around the corner from Aldgate East and a short walk from Brick Lane and Spitalfields market. The only downside was that the room was very warm but we were told that... More

See 6 more reviews by GlenEckett for London

Dear Guest, I would like to thank you very much for having taken the time to leave a review and thank you as well for your constructive remark. I am glad to receive a positive feedback about room cleanliness and comfortable beds. However, I am sincerely sorry to read that our centrally controlled air cooling system did not meet your... More

JCS-Berlin

Munich, Germany

Reviewer

5 reviews

Reviews in 2 cities

“OK, but quite a few smaller problems”

Reviewed June 15, 2013 NEW

Stayed in room #610 for three nights (June 8 to 11). The room was reasonably clean, but not in perfect shape (long black hair stuck to the bathroom wall, remained there for whole stay). The bed was comfortable, but not great (hard cushion, no daybed covers). Staff mostly polite and helpful. Tiny TV with few channels, screen not in 16:9... More

See 3 more reviews by JCS-Berlin for London

Dear Guest, I would like to thank you very much for having taken the time to leave such a detailed review about your stay in our hotel but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience... More

Oli W

Harrogate, United Kingdom

3 reviews

“Overpriced for what you get”

Reviewed June 14, 2013 NEW

Stayed here mid-week while in London. The room was clean and the bed was reasonably comfortable. The Main issues: No desk in the room No iron in the room No free wifi in room Extremely limited choice of TV channels that are wrong versus what is advertised in the room brochure Noisy room from traffic, siren every 5 minutes Breakfast... More

See 2 more reviews by Oli W for London

Dear Guest, Thank you very much for having taken the time to leave a review here and thank you as well for your constructive remarks. I am pleased that you enjoyed the Hotel rooms and the cleanliness of our property. I would like to confirm that I have taken a good note of the various points that you bring to... More

Graham D

Southampton, United Kingdom

Reviews in 3 cities

1 helpful vote

“Excellent Hotel and Staff”

The hotel looks relatively new and is in excellent condition. The rooms were spotless and very well cared for. On arrival the reception staff were very friendly and helpful - we asked for a quieter room at the back and got one. The front of the hotel is on a busy road. Breakfast was good and plentiful. The hotel is... More

Dear Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Irena Hoch HR&Administration Coordinator More

OntheRun S

New York City, New York

14 reviews

Reviews in 6 cities

“Great place”

Great place and location. The rooms are clean and everything was fine during my business visit. The restaurant is also very good, breakfast was quite rich and good. I would definitely recommend this hotel to anybody who wants to travel to London and stay in a reasonably prices hotel

Dear Guest, Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Irena Hoch HR&Administration Coordinator More

Trinz_P

Manchester, United Kingdom

“Good location, just pray it's not hot”

Reviewed June 12, 2013

The location of this hotel is perfect, just 30 seconds from Aldgate East tube station. The standard of the room was what you'd expect from a budget hotel, but that's what you pay for and it's clean so there's no complaints there. However, on the rare occasion you get a bit of sun (which we did!) you expect the air-con... More

Dear Guest, I would like to thank you very much for having taken the time to leave a review and thank you as well for your constructive remark. I am glad to receive a positive feedback about room cleanliness. However, I am sincerely sorry to read that our centrally controlled air cooling system did not meet your expectations. Please allow... More

hibs333

Edinburgh, United Kingdom

“Ibis London City”

Hotel was fine and as expected for an Ibis. Pretty annoying to be getting repeated prompts to complete a Trip Advisor review though. And then to have to complete up to 200 characters. And then to have to complete up to 200 characters. And then to have to complete up to 200 characters. And then to have to complete up... More

Dear Guest, Thank you for your feedback following your stay at Ibis London City Hotel. I am sorry to read the issues you encountered with the survey completion. I can assure you that the Hotel sends only one invitation to complete and this is online satisfaction questionnaire. I invite you to contact me on h5011-am@accor.com to discuss this further and... More

JGI_13

Glasgow, United Kingdom

Senior Reviewer

9 reviews

3 hotel reviews

“Good place for a base”

Reviewed June 9, 2013

Stayed for three nights - it was ok. The room was clean if a bit small. The breakfast room was not well organised and a bit chaotic but in the evening the restaurant was nice. we had a very nice dinner served by pleasant and helpful staff. It's a good place if all you want to do is sleep in... More

Was this review helpful? Yes 1

Dear Guest, Thank you for your feedback. I am glad that generally the facilities and services we provide were enjoyable. Please rest assured that I will address the issue you encountered with regards to the breakfast room as this does not reflect our normal standards of service. I hope that you will give us the opportunity to welcome you back... More

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Ibis London City Hotel, England

Ibis London City

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