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Ibis London City

2.0 of 5 5 Commercial Street, London E1 6BF, England
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Ibis London City
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2,439 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stamford Lincs
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great stopover. We checked in online so access was efficient with helpful staff. The room was designed as per most Ibis hotels. The decor is ready for a change of design in keeping with the vibrant modern makeover of the foyer and bar. The room was very clean with a most comfortable large bed. It is a pity the TV... More 

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you taking the time to share your experience following your recent stay at Ibis London City. I am pleased that we met your expectations and the location was perfect for the purpose of your visit. We look forward to welcoming you back in the near future. Kind regards, Irena Hoch Human Resources & Administration Coordinator More 

Bologna
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently renovated, the Ibis London City has decent sized rooms with nice (albeit spartan) decor. I has been there three nights, two of which with the hotel fully booked. The receptionists were struggling to cope with the people, but very long lines formed. One day at 6pm I found my room not made up yet. The front desk didn't answer... More 

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback following your recent stay with us. Feedback is important to us in order for us to benchmark our service delivery and product. I have taken on board your comments for follow up with the team and I sincerely apologies for the inconvenience you have experience during your... More 

Canberra
Top Contributor
50 reviews 50 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I was a bit apprehensive when my travel agent booked us at a budget hotel but I was pleasently surprised. The room looked liked a room in a cruise ship with minimal facilities. However it was very clean and the bed was quite comfortable. To be so close to the heart of the city, ibis london city is value for... More 

Was this review helpful? Yes 1
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Irena Hoch Human Resources & Administration Coordinator More 

Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved the ideia to stay in the same neighborhood as "Jack the Ripper" used to walk. However there's nothing sinister about Aldgate East. It's an absolutely cool area and the hotel is really close to the Tube. The wi-fi was not so fast though. It's a great hotel with a great price in London. There's also a good market... More 

Was this review helpful? Yes 4
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for your compliments regarding the recent stay at the Ibis London City Hotel. It is always encouraging to receive such feedback! We look forward to welcoming you back in the near future for another stay. Kind regards, Irena Hoch Human Resources & Administration Coordinator More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here at the Ibis hotel for two nights. The hotel is located A couple of doors away from the Aldgate East tube station. For this reason alone I would say it is located in a perfect location personally the beds felt rather small and for mattress Although it had a topper still felt hard - my first night... More 

Was this review helpful? Yes 1
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for staying at the ibis London City. I am pleased to read that overall you had a good stay with us. I have taken note of your feedback with regards to the ibis room and bathroom product. Once again, thank you and I do hope we will have the opportunity to welcome you back in one... More 

Colchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed a hotel for an overnight stay so wanted something not too expensive but near Liverpool Street station and also not far from Tower Bridge. This place was a great find. Easy to get to from Liverpool Street with map from their website. Very handy to find a Tesco next door and food outlets minutes from the hotel door.... More 

Was this review helpful? Yes 1
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, I was pleased to read that you had enjoyed your stay and I will certainly pass on your comments to my team. I know that they will be delighted to learn that their efforts have been appreciated and remembered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the... More 

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For anybody with a meeting in the city this is ideally located and within walking distance. This is a good modern looking and very clean hotel. The breakfast buffet was good and I had an easy and quick check in. I am glad I went for the express check out as there was a bit of a queue in the... More 

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback following your recent stay with us. I am pleased to read that you found the hotel location ideal for the purpose of your visit, the breakfast experience meet your expectations and check in process was efficient. We look forward to welcoming you back in the near future... More 

Amsterdam, The Netherlands
Top Contributor
148 reviews 148 reviews
26 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The ibis London City is just around the corner from Aldgate East underground station (District and Hammersmith and City Lines). It is easily (and quickly) reached from London Liverpool Street if you are arriving on the train from Stanstead airport. It is a short walk from the Tower of London and Tower Bridge. Aldgate is a really good location -... More 

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for staying at the ibis London City. I am pleased to read that overall you had a good stay with us and that the location was ideal for the purpose of your visit. We look forward to welcoming you back in the near future for another stay. Kind regards, Irena Hoch Human Resources & Administration Coordinator More 

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Additional Information about Ibis London City

Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ibis London City 2*
Number of rooms: 348
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Also Known As:
Ibis London City Hotel London
Accor London City
Ibis London City England
Hotel Style:
#27 Green Hotel in London
#234 Romantic Hotel in London
#276 Family Hotel in London
#282 Business Hotel in London

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Whitechapel
Whether you're here for its dynamic street life, world class galleries or famed curry houses, you're bound to be wowed by the uniquely cosmopolitan flavor of Whitechapel. Long gone are the days when Jack the Ripper stalked its streets. And despite his mysterious legacy bringing throngs of curiosity driven tour groups to its back alleys and otherwise serene garden squares, these days you're more likely to catch a cutting edge fashionista scurrying through its age old lanes than criminals of any sort.Whether you're here for its dynamic street life, world class galleries or famed curry houses, you're bound to be wowed by the uniquely cosmopolitan flavor of Whitechapel. Long gone are the days when Jack the Ripper stalked its streets. And despite his mysterious legacy bringing throngs of curiosity driven tour groups to its back alleys and otherwise serene garden squares, these days you're more likely to catch a cutting edge fashionista scurrying through its age old lanes than criminals of any sort.
Explore this neighborhood