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Ibis London City

2.0 of 5 Hotel   |   5 Commercial Street, London E1 6BF, England (East End / East London)
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Ranked #324 of 1,055 Hotels in London
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed yesterday
OzMum231 Melbourne
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2,246 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Modern, basic hotel just around the corner from the Aldgate East station. The rooms are quite basic - with an unusual but functional pre-fab bathroom. The big bonus is the bed which was sooooo comfortable after spending 3 nights sleeping in a single bed. The rooms could do with a few little extras - a bath mat; tissues and maybe... More

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Nicosia, Cyprus
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed there with my duaghter. The hotel is situated in a very convinient location, since there is tube station very near to the hotel (100 meters) and of course, one station away from Liverpool st station, so it is easy to be reached if you are travelling using Stansted airport since this is the end station of Stansted express.... More

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Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Irena Hoch Human Resources & Administration Coordinator More

Victoria, Canada
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently renovated funky spacesaver hotel around the corner from Aldgate East station. Very modern. Bedrooms are tight but very well appointed. They have all you need and thoughtfully laid out. The bathroom is close to being a wetroom, very airplane oriented. Curved plastic walls/surround - somewhat tardis like but large enough for all you need. Great breakfast with lots of... More

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Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Ibis London City. I am pleased you enjoyed your stay and overall Ibis experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Irena Hoch Human Resources & Administration Coordinator More

yorkshire
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights last weekend in order to attend a wedding. the hotel is next door to Aldgate East Tube station & therefore ideally situated for getting around London. Our room was of the usual Ibis standard & the triple glazing meant that we were fairly well insulated from outside noise. The lovely, large bed was clean... More

Was this review helpful? Yes 1
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for your review. I am glad you had a good stay with us. We hope to welcome you backj in the future. Kind regards, Irena Hoch Human Resources & Administration Coordinator More

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

was worried reading some reviews but the only place available. Turns out the room was functional and good enough for a business traveler, quiet, and a good breakfast. Convenient location. Helpful staff

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Ibis London City. It is always an encouragement to receive such positive observations and that you enjoyed a hassle free experience. We look forward to welcoming you back in the near future for another stay. Kind regards, Irena Hoch Human Resources & Administration Coordinator More

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful place, modern, functional and smart solutions for daily business trip requirements. Quick check-in, accurate with the details, and modern hipster designed hall. Clean rooms, good service and international breakfast. Well located at the London City business area. Cost a bit over rate.

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Ibis London City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

bucharest
Contributor
18 reviews 18 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location in City of London, close to some of the most amazing buildings in the business quarter. Walking distance to Thames and London Eye. Aldgate East underground station is right next to the hotel - makes it easy from/to the aurport or other landmarks in London. You can find lots of pub's near by. The hotel is very clean,... More

Was this review helpful? Yes 2
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for such a positive feedback following your stay at Ibis London City Hotel. I am pleased to read that you enjoyed your stay, the ibis product and that the staff looked after you and ensured you had a hassle free experience. I look forward to welcoming you back again soon. Kind regards, Irena Hoch Human Resources... More

New Delhi, India
1 review
3 of 5 stars Reviewed 1 week ago

I stayed for 5 nights in september with my wife. Not very pleasent stay .The AC in the room did not work on the last night. The water from The wash room was not clearing from the drain . The soap dispensors were not being filled. Twice electrical fault developed in the room. Little or no flexibility given to alter... More

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for the feedback following your stay at ibis London City. I was disappointed to read the problems you encountered during your stay. Please rest assured that I shall follow up on the issues addressed. Our priority is to offer our guests a hassle free stay so thank you for bringing your experience to my attention for... More

Maryland
Top Contributor
65 reviews 65 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Next to Aldgate East tube stop in London City if perfect. Clean, very tidy hotel. Basic, clean hotel. Reserved for convenience to Liverpool Street station if needed to get to Harwich Port. Easy walk of a few blocks to get train to the cruise port which offers a non stop train on cruise day. Several good restaurants in safe area... More

Was this review helpful? Yes 2
Terence B, General Manager at Ibis London City, responded to this review

Dear Guest, Thank you for taking the time to share your feedback following your stay at ibis London City. It is always an encouragement to receive such positive observations and that you enjoyed a hassle free experience. We look forward to welcoming you back in the near future for another stay. Kind regards, Irena Hoch Human Resources & Administration Coordinator More

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Additional Information about Ibis London City

Address: 5 Commercial Street, London E1 6BF, England
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Ibis London City 2*
Number of rooms: 348
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Also Known As:
Ibis London City Hotel London
Accor London City
Ibis London City England

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