We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,054 London hotels

Park Plaza Riverbank London

4.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book now & save up to 15%
Save Saved
You added Park Plaza Riverbank London to your Saves list
Park Plaza Riverbank London
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 15 more sites!
78%
Ranked #283 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 2, 2012
Jerry O Amsterdam, The Netherlands
Write a Review

2,073 reviews from our community

Traveler rating
    827
    796
    285
    117
    48
See reviews for
273
799
118
472
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (468)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
There are newer reviews for Park Plaza Riverbank London
See the most recent reviews
Amsterdam, The Netherlands
Top Contributor
55 reviews 55 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 2, 2012

We stayed here for the new years evenings fireworks and though it's situated along the Thames, they have a lot of rooms not showing that. Also the nearest underground is vauxhall so a 10 minute walk to get anywhere is a minimum (to the underground or crossing lambeth bridge) The staff is very friendly and quick in service. The rooms... More

Was this review helpful? Yes
London
Top Contributor
91 reviews 91 reviews
71 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed January 1, 2012

We stayed for one night on the 29th. We upgraded for 20 to a river view room and added the plus package for 25. This gives you access to the executive lounge and breakfast in Chino Latinos. As usual dont expect to get an early checkin at the hotel. We have stayed on numerious occasions and have never hadn early... More

Was this review helpful? Yes
gregmoorehead, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, Thank you on behalf of the team at Riverbank and Chino Latino for the kind comments expressed in your review, following your seasonal stay at Park Plaza. Unfortunately we can never guarantee and early check in, as guests do on occasions take time to vacate certain room categories. The winter air-con settings is an area we are currently... More

Warwick, United Kingdom
Top Contributor
83 reviews 83 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 29, 2011

Stayed for one night. Great location right on the Thames just upstream and opposite from Big Ben and the Houses of Parliament. Very friendly staff, eager to help from the bell boy, bar staff, receptionists to the cleaning teams. Very modern and clean rooms at a very good price. Totally recommend this place.

Was this review helpful? Yes
gregmoorehead, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, On behalf of all the team at Riverbank may I thank you for the kind comments expressed in your review. I look forward to sharing your feedback at our next briefing , and we look forward to welcoming you back to Park Plaza in the New year should your plans allow. Greg Moorehead Guest Relations Manager. More

Hartlepool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed December 29, 2011

My partner and i travelled to London to spend christmas eve there. When we arrived the hotel staff were friendly, polite and helpful when we looking for somewhere nice to eat locally. My Partner was impressed with the cleanliness of the hotel and that it was nice and warm too. I would love to go back and would stay at... More

Was this review helpful? Yes
gregmoorehead, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, Thank you for taking the time to pen such a positive review following your Christmas break at Riverbank. I am glad to read that you enjoyed the Atrium view rooms as they are very popular with the business travellers. We look forward to a visit from you in the New Year should you be planning a stay in... More

Wigan
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 16, 2011

I am currently staying here and it is the second time I have been. The staff are extremely helpful and always aim to make you feel as comfortable. It is in an amazing location very close to lots of attractions, however is pleasantly quiet at the night time. It is very up Market however families are welcome. Food and drinks... More

Was this review helpful? Yes 3
gregmoorehead, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, I read your review with great delight, and am glad to see that you enjoyed the location and the level of service you received from the team. I have passed on your feedback to the Bar Manager for Chino Latino so that he may share with his staff. We look forward to welcoming you back to Riverbank again... More

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 13, 2011

Its a modern hotel whose rooms tick every box in terms of fit out, decor, cleanliness. Even quietness despite stunning views of the approaches to Waterloo Station.Very comfortable hotel,well appointed rooms, bathroom lovely,good food, very helpful staff.

Was this review helpful? Yes 1
gregmoorehead, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest , Thank you for taking the time to review our hotel, and for the positive comments you have expressed in relation to our property, and the team. I look forward to sharing your feedback at our next weekly briefing, and should you be visiting London again I trust that you will choose to return to Park Plaza Riverbank.... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2011 via mobile

Very comfortable hotel,well appointed rooms, bathroom lovely,good food, very helpful staff.

Was this review helpful? Yes
gregmoorehead, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, On behalf of all the team at Riverbank may I thank you for taking the time to post a review following your recent stay with us. We look forward to welcoming you back again, should you plans take you to the area. Greg Moorehead Guest Relations Manager. More

Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 7, 2011

The PP sometimes posp up on the discount websites and can be good value for money. Its a modern hotel whose rooms tick every box in terms of fit out, decor, cleanliness. Even quietness despite stunning views of the approaches to Waterloo Station. I didn't do Breakfast, Restaurants or anything but the room. The room was a suitelet of a... More

Was this review helpful? Yes
gregmoorehead, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, Thank you for taking the time to post your comments following your recent stay at Riverbank and for the positive feedback you have given. The bathroom heating is a project we are looking into at present, but I note with great concern that the team could not provide you with extra bedding. This is something that is always... More

Exeter, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 5, 2011

This hotel was good location staff very friendly.Room very clean.Drinks very expensive,medium glass of wine and bottle of lager £14 you were charged a service charge which made it so expensive.Would go again but wouldnt stay in hotel for drinks.

Was this review helpful? Yes 1
gregmoorehead, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, May I take this opportunity to thank you on behalf of the team for the positive feedback you have posted following your stay at Riverbank. Chino Latino bar prices are considered competitive for London standards, and I have passed your feedback to the F&B Manager so that he may review your feedback. I trust that should you be... More

cardiff
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 5, 2011

The lobby area is very big with grand size photos on the wall and grand size sofas. We didnt eat/ drink in their resturant but it looked very nice, drinks are around £17 for two drinks. We did have breakfast there and it was exceptional. There was everything from cooked breakfast which even included boiled eggs, scrambled or fried, many... More

Was this review helpful? Yes
gregmoorehead, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, Thank you for taking the time to post your review following your weekend break at Riverbank and for the kind comments and positive feedback expressed. I note with concern that your television was unable to be repaired, and I trust that one of the team did offer you a replacement or a room move during your stay. Should... More

Owners: What's your side of the story?
If you own or manage Park Plaza Riverbank London, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Park Plaza Riverbank London? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Riverbank London 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Venere, Priceline, Tingo, HotelTravel.com, Cheap Tickets, Agoda, getaroom.com, Odigeo, LondonMarketing.com, TripOnline SA, EasyToBook, Hotel.de and Otel so you can book your Park Plaza Riverbank London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England

558 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (533)
Viewed
Dining (16)
Viewed
View from room (53)
Viewed
Room/suite (213)
Viewed
Bathroom (57)
Viewed
Hotel & grounds (55)
Viewed
0:18
Videos (1)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (1)
Viewed
Other (133)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in London with
any amenities