We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Plaza Riverbank London

#346 of 1,049 Hotels in London
Certificate of Excellence
4.0 of 5
Hotel website
Hotel deals
18 Albert Embankment, London SE1 7TJ, England
Special Offer
Book now & save up to 20%
Park Plaza Riverbank London
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #346 of 1,049 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed June 13, 2013
FreespiritOne Sydney, Australia
Write a Review

2,649 reviews from our community

Traveler rating
    1,042
    989
    386
    164
    68
See reviews for
354
1,024
140
638
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (571)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2649)
  • Mar-May only
    (712)
  • Jun-Aug only
    (592)
  • Sep-Nov only
    (665)
  • Dec-Feb only
    (680)
All months
There are newer reviews for Park Plaza Riverbank London
See the most recent reviews
Sydney, Australia
Top Contributor
53 reviews 53 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 13, 2013

The pic you see is exactly the view from your room window - although the hotel appears at 1st glance to be in the middle of nowhere on the banks of the river Thames it is actually well supported with a bus that leaves Victoria station & the Vauxhall tube 6 minutes away. The 77 bus stops directly outside if... More 

Was this review helpful? Yes 1
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, Thank you for taking the time to post your review. I was delighted to read how much you liked one of our Executive Riverview rooms, please rest assured that I will share your feedback with the team. I look forward to seeing you again in the near future. Yours sincerely, Maciej Hille Senior Guest Relations Manager More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed June 11, 2013

We stayed at this hotel for my husband 50th birthday. Upon arrival we were upgraded to a suite which was absolutely gorgeous. There was a birthday card and a nice bottle of red wine for us to enjoy. The view overlooked the Houses of Parliament and Big Ben. A 10 minute walk from Vauxhall Tube Station. Very nice friendly hotel... More 

Was this review helpful? Yes
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Angela, Thank you for posting such a favourable review. I was pleased to read that you had a good time here, on a very special occasion. I hope you will visit us again sometime soon! Yours sincerely, Maciej Hille Senior Guest Relations Manager More 

toronto
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 10, 2013

We spent a very pleasant week at the Park Plaza Riverbank. The location was ideal. We arrived at Victoria Station from Gatwick Airport. We travelled only two tube stops to reach the hotel (Vauxhall Underground Station). It's a short walk from the tube station to the hotel and there is also a bus stop just outside the door. Our room/bathroom... More 

Was this review helpful? Yes
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, Thank you for recommending us online. I was thrilled to read how much you enjoyed your stay here at Park Plaza Riverbank, I hope you will choose to stay with us again in future! Yours sincerely, Maciej Hille Senior Guest Relations Manager More 

Fareham, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 10, 2013

Well situated with Waterloo railway station about 20 minutes away on foot and with Vauxhall tube station 10 minutes walk away. Lovely hotel, very professional service and warm welcome on arrival. Decor was well maintained and the bedroom of a good size and clean. Avoid room 424 as it was adjacent to the lifts, thus quite noisy through the night!... More 

Was this review helpful? Yes
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, Thank you for taking the time to recommend us on TripAdvisor. I am glad that you found the location convenient - indeed we are situated within walking distance from both Vauxhall and Waterloo stations. I look forward to your future visits at Park Plaza Riverbank. Yours sincerely, Maciej Hille Senior Guest Relations Manager More 

Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 8, 2013

I could write about the hotels cleanliness, location etc all of which were fabulous but I would like to write about the brilliant staff. I have found them friendly, efficient, helpful and made a good stay a great stay. I would highly recommend this hotel, thanks.

Was this review helpful? Yes
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, Thank you for your recommendation. We believe that the people are our greatest asset here at Park Plaza Riverbank, please rest assured that I will pass on your good words to the entire team. I shall look forward to welcoming you again some time soon. Yours sincerely, Maciej Hille Senior Guest Relations Manager More 

Monmouth Wales
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 6, 2013

Trip adviser review LOCATION It was my 60th birthday recently and our ‘children’ were kind enough to book two nights in this hotel for my wife and I It is situated approx. 7/8 minutes walking distance from Vauxhall underground station from which you can reach all parts of central London – in fact places like Westminster / Big Ben are... More 

Was this review helpful? Yes 1
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor. It was a pleasure to have you here last weekend, and I am glad that you enjoyed your stay on such a special occasion. I should hope to see you again sometime soon! Yours sincerely, Maciej Hille More 

uk
Top Contributor
86 reviews 86 reviews
84 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed June 5, 2013

I’ve stayed here a few times now – the most recent was just for a night. I have never had a bad room – in fact all the rooms I’ve had are all really nice. Spacious, comfortable beds, lovely bathrooms. I’ve had brilliant views of the Houses of Parliament across the river –but also awful views across the courtyard! Very... More 

Was this review helpful? Yes
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Severus, Thank you for posting such a constructive feedback. I will discuss your comments with the relevant managers, and we will do all we can to make sure that you have a better experience next time around. On another note, please not that service charge is optional in all our outlets. Yours sincerely, Maciej Hille Guest Relations Manager More 

London
2 reviews
3 of 5 stars Reviewed June 5, 2013

The service was good the staff were nice but the room lacked style it just was very very vanilla it had a great view of big ben but there was no style to the room at all just very dull the whole hotel needs to be updated

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Andrew, Thank you for posting your review. Your feedback is much appreciated, please rest assured that your comments are heard. Yours sincerely, Maciej Hille Guest Relations Manager More 

Downers Grove, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2013

My wife and I spent a long weekend in London at the Park Plaza. Great place. Loved the room (pay extra for the view, it is worth it). Very clean and comfortable. Nice bath. The hotel is only a short walk along the river front to the city sites.

Was this review helpful? Yes
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Tim, Thank you for sharing your comments on TripAdvisor. Indeed, our Executive Riverview Rooms and Suites offer fantastic view over the Thames and London. I hope you will choose to stay with us on your future visits in the area! Yours sincerely, Maciej Hille Guest Relations Manager More 

Portsmouth
Top Contributor
185 reviews 185 reviews
65 hotel reviews
205 helpful votes 205 helpful votes
4 of 5 stars Reviewed June 3, 2013

Having stayed before here and having a room overlooking the railway track and having a disturbed sleep due to being a light sleeper i asked for a room which didnt have this problem. I was allocated a room on the 8th floor, a twin room. The bed was very comfortable and the pillows so soft your head sank in them,... More 

Was this review helpful? Yes 2
MaciejHille, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Guest, Thank you for taking the time to post your review. I was pleased to read that you had a good stay with us this time. I look forward to your future visits here at Park Plaza Riverbank, Yours sincerely, Maciej Hille Guest Relations Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

642 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (616)
Viewed
View from room (68)
Viewed
Hotel & grounds (68)
Viewed
Room/suite (243)
Viewed
Bathroom (66)
Viewed
Dining (19)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (1)
Viewed
0:18
Videos (1)
Viewed
Other (146)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (17)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question