We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Plaza Riverbank London

Hotel website
Hotel deals
18 Albert Embankment, London SE1 7TJ, England
Special Offer
Book now & save up to 15%
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Park Plaza to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Park Plaza Riverbank London
View Map
Add Photo Write a Review

3,360 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Park Plaza Riverbank London
See the most recent reviews
Letterkenny, Ireland
1 review
5 of 5 stars Reviewed September 11, 2014

An excellent hotel for an experience of enjoying the moments, within the hotel and for strolls along the Thames. Plus, it is centrally located, a close walk to Vauxhall on the Victoria tube Line, Westminster on the District and Circle Lines and by the looks of the map, to Waterloo on the Jubilee, Northern, and Bakerloo lines

Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Leah B
SGreenaway, Front Office Manager at Park Plaza Riverbank London, responded to this review

Dear Leah B, Thank you for taking the time to write a review about your recent stay. You are indeed correct regarding the location for having a lovely stroll along the Thames. Thank you once again and we look forward to welcoming you back. Kind Regards, Samantha Greenaway Front Office Manager More 

Great Yarmouth, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 9, 2014

Lovely hotel close to Houses of Parliament ( 5 minutes walk) building work next door but we didn't hear a thing, very friendly and helpful staff, asked for poached eggs for breakfast not a problem, plenty of selection for breakfast, will definitely return

Helpful?
Thank Shesh63
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, What fantastic feedback, amazing, thank you!! I am happy that we had accommodated you at breakfast as we all try our best to give our guests exactly want. I do so hope I meet in you in person on your next visit here with us. Sincerely and in your service, Paul James Sanchez. More 

Sheffield, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 8, 2014 via mobile

A very positive change!I stayed on the sixth and ninth floors during my last two visits and the views were spectacular. I also had access to the executive lounge on the third floor and I really enjoyed it! There are plenty of snacks all day long and their scones were fantastic! The staff also set up a little cinema and... More 

Helpful?
1 Thank HeraSKhan
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Great stuff!! I am over the moon that you had the chance to enjoy our little Cinema, I certainly got a kick out of it, during the unfortunate news of Robin Williams, we decided to pay homage to him and play all his recent family movies non stop. Our views, as you had said, are great. Please do... More 

Vevey, Switzerland
1 review
4 of 5 stars Reviewed September 8, 2014

The location is good; the hotel is modern, clean, calm and certainly meets the businessmen's requirements; the staff is very efficient; the breakfast is correct but not very imaginative. Efficiency seems to be the keyword of this hotel.

Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Jacques G
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you for leaving your feedback, we take all comments on board to better enhance our guest's journey here with us, from their booking to their departure, it all counts, thank you!! Thank you also for mentioning the staff, as we try very hard to deliver to our guests a truly great stay. I hope to meet you... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed September 8, 2014

Excellent staff - very polite and efficient but also a good balanace of friendliness. Great room and facilities - far exceeded expectation for price bracket in central London. Quality of buffet breakfast was very good (tho no natural yoghurt - why not???) Would definitely stay here again for business.

Review collected in partnership with Park Plaza Hotels

Helpful?
Thank Glen F
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear reviewer, Yet again we have proved ourselves as the top choice of hotel from your dazzlingly wonderful review, thank you!! In regards to the yogurt, I will surely pass this on to our Restaurant Manager, I do believe we have this in potted versions and maybe it had not yet been replenished, but I will look into it. I... More 

2 reviews
5 of 5 stars Reviewed September 6, 2014

We Stayed in this hotel 23rd 24th Aug bank holiday weekend the hotel is very modern and hip great room and very good breakfast staff at breakfast absolutely wonderful especially Pamela the hostess who looked after us. Gym great as keen body builder, and very good location and high standard we travel all over the world I think this hotel... More 

Helpful?
Thank kristian w
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Well what can I say?! Brilliant review!!! It is always gratifying to hear these reviews as we offer more than just a place to stay, we offer to our guest many other amenities, amongst them, as you had mentioned, our gym. Thank you for mentioning Pamela, she is indeed a delight and I am proud she works alongside... More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed September 5, 2014 via mobile

Really nice hotel, 15 mins from Vauxhall train/tube/bus stations so handy for travelling about London. Stayed room only, staff were helpful and friendly. Room was clean DVD spacious, bathroom was fab with Elemis toiletries. There was building works going on right outside our room but wasn't too noisy. Would go back.

Helpful?
Thank Sandradee99
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, If I may reciprocate, what a lovely review. The Elemis bathroom products are just one of the lovely touches we give to our guests, as you only deserve the luxury and finest of product, unlike other hotels that offer the cheaper and more courser of bathroom products, we want you to experience the luxurious side to your room... More 

Greater Manchester, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed September 5, 2014 via mobile

I have stayed here on a number of occasions in the past 6 months and experienced varying levels of satisfaction during my stays. On the whole, the service is friendly and welcoming and when there has been a problem the management have resolved it...eventually (more on that later). In terms of position, it nestles somewhere between Vauxhall and Southbank around... More 

Helpful?
1 Thank mrbibbly
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you for taking the time to write your review. We take every review, comment and complaint on board so we may look into the cracks that otherwise exist only on feedback from our guests so we may act on these to better enhance our guest satisfaction. It is only with your participation regarding feedback that we can... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 5, 2014

Nice, expensive hotel. Make sure you don't stay in rooms overlooking the train station behind the hotel.... the noise isn't the problem so much as the vibrations of the trains... they go all day thru to midnight and start aging before 6AM. I had a suite but had to move to an inside-facing room to quell the noise so I... More 

Review collected in partnership with Park Plaza Hotels

Helpful?
Thank dsleno
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you from then bottom of my heart for your honest and succinctly detailed review. It is true that we do indeed have rooms facing over the train track, rear of the hotel, these rooms offer the city line view and I am sorry that this room was not to your liking, yet I am happy that we... More 

Farnborough, United Kingdom
Level Contributor
88 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed September 4, 2014

Booked this hotel initially through Expedia but found the hotel was running an offer were breakfast and late checkout was included for a very reasonable £116. Considering this price and great location (just a short walk, around 20 mins, from Waterloo) I wasn't expecting great things from the hotel but was really surprised. Went to check in early but they... More 

Helpful?
Thank Dipesh P
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you for posting your review here. You had come up with some points that we have taken note of and have distributed them to particular departmental managers, it is only with this feedback that we can truly build on better enhancing our guests stay here with us. I do so hope you return to us soon and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

789 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (775)
Viewed
Room/suite (270)
Viewed
View from room (76)
Viewed
Dining (22)
Viewed
Hotel & grounds (75)
Viewed
Bathroom (76)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (1)
Viewed
0:18
Videos (1)
Viewed
Other (250)

Management photos: Courtesy of the property manager

Viewed
All management photos (14)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
Southbank
Park Plaza Westminster Bridge London
Show Prices
Show Prices
Show Prices
Westminster
Doubletree by Hilton London - Westminster
South Kensington
Park Grand London Kensington
City of London
DoubleTree by Hilton Hotel London -Tower of London
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay