We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,064 London hotels

Park Plaza Riverbank London

4.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book now & save up to 20%
Park Plaza Riverbank London
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 14 more sites!
Save
You added Park Plaza Riverbank London to your Saves list
Ranked #314 of 1,064 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed September 9, 2012
Sirdavidmansell Derby
Write a Review

2,234 reviews from our community

Traveler rating
    884
    858
    304
    130
    58
See reviews for
298
856
123
520
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (502)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (2234)
  • Mar-May only
    (530)
  • Jun-Aug only
    (592)
  • Sep-Nov only
    (646)
  • Dec-Feb only
    (466)
All months
There are newer reviews for Park Plaza Riverbank London
See the most recent reviews
Derby
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 9, 2012

Nice hotel- staff were Good,Our room Number 1032 was quite small and it did not have a veiw. Unless you like to look out onto other hotel rooms. Not what i had expected for a Executive room. The full english breakfast was very good,and the price was £18.00 and if you wanted it delivered to your room then you needed... More

Was this review helpful? Yes
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear guest, Thank you for sharing your feedback following your recent stay with us. In regards to the room category, I was terribly sorry to read that it did not live up to your expectations however please kindly note that not all the Executive Rooms have a River view, being those with one a different room category. Nevertheless, I read... More

Bristol, United Kingdom
Top Contributor
213 reviews 213 reviews
41 hotel reviews
143 helpful votes 143 helpful votes
5 of 5 stars Reviewed September 8, 2012

Most recently, I used this hotel for leisure, thanks to several previous uses of the hotel for business. I really cannot recommend the hotel highly enough. Every moment, from arrival to departure, was an masterclass in how a body of staff can collectively, discreetly and effortlessly pay the kind of attention to detail that makes a hotel stay a genuine... More

Was this review helpful? Yes
Tamworth
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 7, 2012

I stayed at the Park Plaza Riverbank on two occasions in April 2012, pre and post coach travel through the UK. The atmosphere on entering the hotel was very friendly and the staff very helpful and welcoming. My rooms were clean and very comfortable. Although both were on either side of the Hotel I had partial views of the Thames... More

Was this review helpful? Yes
New York, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2012

and I have stayed in hotels all my life. The staff is very friendly and very helpful. The room was beautiful and modern and had a magnificent view of the river and Parliament beyond. Clean and well-appointed bathroom, great towels and amenities. Firm bed and immaculate sheets. The location couldn't be better with the subway station just down the street... More

Was this review helpful? Yes 1
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear guest, We very much appreciate that you have shared your positive feedback online. It was an absolute pleasure to read that you had a pleasant stay and enjoyed the facilities of the hotel throughout. Also, we are delighted to learn we will be your first choice for future trips to London. Looking forward to having you staying with us... More

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 3, 2012

This is a great hotel for suites that are reasonably priced. The hotel is new and the suites are nicely appointed with a large bathroom and separate shower and tub. The location is good for the Thames River, London Eye and Westminster. There is a metro and train station a few blocks away, but central London is easiest to access... More

Was this review helpful? Yes
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear guest, Thank you for your nice feedback after your recent stay in Park Plaza Riverbank London. Please note that as you mentioned, the dining options nearby the Hotel are not as numerous as when getting closer to other central London areas however there are some few recommendable restaurants in walking distance from the Hotel. For future occasions please do... More

Carmarthen, United Kingdom
Top Contributor
53 reviews 53 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 3, 2012

I booked for one night at Park Plaza County Hall so we could easily stroll to Festival Hall area. When we got there, we received an apology that guests had overstayed and were sent by taxi (a short walk they said) to the Park Plaza Riverbank. We wanted a twin room but even though we were upgraded at our request,... More

Was this review helpful? Yes
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear guest, Thank you for your review following your recent stay with us. Please accept once again my apologies on behalf of PPHE Hotel group for the possible inconvenience of moving your booking to a different hotel. Rest assured that this was a punctual situation and is very rare that we have to ask our sister properties to accommodate guests... More

Reading, United Kingdom
Top Contributor
71 reviews 71 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed September 2, 2012 via mobile

My team stayed at this hotel and found it very nice and convinient. Minutes away from Vauxhall, Waterloo tube and network rail stations. Nice view of the Thames river, walking distance from parliament square. Very good experience.

Was this review helpful? Yes
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear guest, We appreciate your comments following your team stay in our Hotel. It is with pleasure that I read that you found our location up to your needs and I hope you will be thinking of us when your travels bring you back to the area. Looking forward to welcoming you back soon. Sincerely, Mario Garcia-Vao Senior Guest Relations... More

uk
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 1, 2012

We stayed at this hotel after booking as a secret hotel via lastminute, since then we have stayed many times for our visits to London. The hotel is modern with a fabulous bar and restaurant. All off the staff have been very courteous and helpful. We have also received free upgrades. The location is excellent and provides lovely walks along... More

Was this review helpful? Yes
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear guest, We really appreciate the time you have taken to write a review after your last stay with us. It is a pleasure to read that since you first knew us, you have been enjoying our service and food and beverage outlets. We hope we can welcome you back many more times and we are looking forward to it.... More

UK
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 31, 2012 via mobile

Stayed here for 2 nights on a 'secret hotel lastminute.com deal of £170 for the 2 nights! Stayed with my 10 year old daughter for a theatre and shopping break & we were made to feel very welcome throughout our stay! Hotel is located a good 10 minute walk from vauxhall station.. Just over the river from Westminster! We did... More

Was this review helpful? Yes 1
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear guest, Thank you for your recent visit and your online review of your stay. We are delighted to learn that you enjoyed our Room Service food and our staff helped you throughout your special occasion stay with your daughter. We appreciate your recommendation and we are looking forward to welcome you back soon. Sincerely, Mario Garcia-Vao Senior Guest Relations... More

Worcestershire
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed August 30, 2012

Managed to book this hotel via last minute.com for £104 , what a bargain. The hotel is in a great spot right on the Thames, we had a room overlooking the railway at the back , but you can see the Shard in the distance. The rooms are beautifully furnished and the bathrooms stunning. When the hotel knew we were... More

Was this review helpful? Yes
MarioGarcia-Vao, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear guest, We thank you for your review following your recent stay here at Park Plaza Riverbank London. It is an absolute pleasure to read that you enjoyed our services and our staff went out of their way to make your occasion even more special. Looking forward to welcoming you back in the near future. Kind regards, Mario Garcia-Vao Senior... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Park Plaza Riverbank London? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 395
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Travelocity, Venere, HotelTravel.com, LondonMarketing.com, Cheap Tickets, Odigeo, getaroom.com, Agoda, Priceline, Hotel.de, TripOnline SA, EasyToBook and Tingo so you can book your Park Plaza Riverbank London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England

595 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (570)
Viewed
Room/suite (216)
Viewed
Dining (16)
Viewed
View from room (53)
Viewed
Bathroom (57)
Viewed
Hotel & grounds (55)
Viewed
0:18
Videos (1)
Viewed
Pool/beach area (4)
Viewed
Business center/function rooms (1)
Viewed
Other (167)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (17)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (5)
Viewed
Dining (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay