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Park Plaza Riverbank London

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18 Albert Embankment, London SE1 7TJ, England
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Park Plaza Riverbank London
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Park Plaza Riverbank London
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2,883 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Plaza Riverbank London
See the most recent reviews
Liverpool
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 15, 2014

I stayed here one night on work related business. Arriving after a busy and very windswept day in the city it was nice to be welcomed by a cheery receptionist who knew that all I wanted was to relax in a hot bath. The room was well presented with a great view of the Thames and Big Ben. The bathroom... More 

Was this review helpful? Yes
Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you for your review. We are glad to have been able to accommodate you during on windswept day, thank you for highlighting our hotel. We look forward to welcoming you back in the near future. Kind regards, Ebi Patani Guest Relations Manager. More 

Townsville, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 14, 2014

Located on the river close to tube and train station making it easy to reach from airports etc. Also quite well priced for a 4 start hotel in this area. Staff very friendly and helpful, especially concerning things to see and do. Would definitely stay here again.

Was this review helpful? Yes
Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Matthew, Thank you for your post. I was glad to see that you found our hotel staff very friendly and helpful. We can't wait to open our doors for your return visit. Kind regards, Ebi Patani Guest Relations Manager More 

London
1 review
5 of 5 stars Reviewed February 14, 2014

Absolutely outstanding hotel room was lovely an staff couldnt do enough for us an right in the heart off london I had a great birthday staying at the park plaza riverbank london cnt wait to stay again soon.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Sarah, Thank you for taking the time to post your review. I was so pleased to read that your visit was outstanding and most memorable. Please feel free to send me a message on your return visit. Sincerely, Ebi Patani Guest Relations Manager More 

Surrey
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed February 13, 2014

Stayed here as part of a business trip. Had my colleagues stay here mainly because of the price which I shopped around for and the average price was around £120 per night which is really very good for London and the location so that is a huge plus. Hotel was fine for a one night stay. It was absolutely freezing... More 

Was this review helpful? Yes
Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you for taking the time to post your review. Thank you for visiting our hotel, I am disappointed to have read you were unable to experience the true Park Plaza Guest stay on this visit due to the temperature in the room. We do hope to welcome you back to the hotel in the near future. Sincerely,... More 

Nicosia, Cyprus
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 12, 2014

Very modern hotel with wonderful facilities, located by the river Thames. What more do you want? !!! The room was big enough with tea and coffee facilities available, big and very comfortable bed, wonderful bathroom with separate bath and shower. Very friendly staff. Very tasty breakfast with big selection at the buffet. We have stayed there for 5 nights and... More 

Was this review helpful? Yes 2
Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, What more do we want? Would you mind posting this twice a month that will be great? What a fantastic review!!! Thank you for taking the time to post this review we could not ask for more. Please feel free to message on your return visit. Kind regards, Ebi Patani Guest Relations Manager More 

dublin
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed February 12, 2014

Stayed here for one night last weekend. CHECK IN 5 star Very fast and friendly 3 star - gave me a #20 voucher for the restaurant ( thats was completely booked out ). SECURITY 4 star - anyone can access the lifts. ROOM My bedroom has the most amazing view of no less than 8, yes 8, rail tracks right... More 

Was this review helpful? Yes
Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you for taking the time to post your review. It was great to read you kind comments about our hotel. We look forward to welcoming you back to Park Plaza Riverbank. Kind regards, Ebi Patani Guest Relations Manager More 

Guatemala City, Guatemala
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed February 11, 2014 via mobile

They were sooooo nice! I felt very special and comfortable. Harun (the gentleman from the front desk) was very nice with us and was so helpful. We enjoyed our stay at the hotel! But mostly because We felt a warm welcome in that cold weather.

Was this review helpful? Yes
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you for such lovely comments, it was a great pleasure to read them. I will pass on my thanks to Harun and the team. Please drop me an email on your next visit here with us where I will have a drink waiting for you in our Chino Latino Bar. Sincerely and in your service, Paul James... More 

Wolverhampton
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed February 10, 2014

We used Carlson points to have a 2 day weekend break. The staff were great and helpful. The rooms were excellent; hardish beds, feather pillows, flat screen TVs, nice decor, well cleaned, decent sized bathrooms with decent toiletries. Breakfast was excellent and service brilliant. Location is good as Southbank is about 15 mins walk along the embankment and easy to... More 

Was this review helpful? Yes
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Wow! What a fantastic and succint review you had left, thank you. It is always gratifying to see that we had made your stay here at the hotel a good one and as you had also mentioned we are of a great location. Please drop me an email upon your next visit here with us and I will... More 

Rugby, United Kingdom
Level Contributor
155 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed February 10, 2014

Friendly welcome from the staff, on arrival and at breakfast - very friendly. Room was a bit disappointing as it looked straight across to the rooms opposite and no river views - but to be fair we weren't in it for that long so it didn't matter. Good choice of breakfast buffet, constantly topped up so never had to wait... More 

Was this review helpful? Yes
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you ever so much for your wonderful praise! It is always great to hear that our guests had enjoyed their stay as this is what we strive for here at Park Plaza Riverbank. We do have many different views, from City to Urban and including River View. I look forward to welcoming you back here. Sincerely and... More 

Nottingham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed February 9, 2014

We stayed at the Park Plaza, Riverbank, London for a 2 day break. We found the hotel lovely and the staff very friendly and helpful throughout our stay. The location was great, only a five minute walk from the tube station (Vauxhall) and 15/20 minute leisurely walk to Leicester Square. We went with friends who's room was located next to... More 

Was this review helpful? Yes 1
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, What lovely comments you had left us and thank you! It is always a pleasure to hear that we delivered to you the Park Plaza Riverbank experience. Thank you again and I look forward to your return. Sincerely, Paul James Sanchez. More 

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