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All 1,069 London hotels

Park Plaza Riverbank London

4.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)
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Ranked #257 of 1,069 hotels in London
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
MFP134 Birmingham, United Kingdom
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I recently spent three nights at the hotel (April 2014) and we were made very welcome. The staff are friendly and very helpful, the food is really tasty and the restaurant service excellent. We had an iconic view room and it certainly was a great view across the River Thames. Having explained that we have visited the hotel chain elsewhere... More

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England
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

As my wife and I were running in the 2014 London Maraton we booked into the Park Plaza Riverbank well in advance with high expectations of of a good standard of accomodation and service because we had prviously stayed at the Park Plaza Westinster on two separate ocasions and thought that it would be the same. At check in we... More

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Milton Keynes, United Kingdom
Top Contributor
52 reviews 52 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here the night I had just completed the London marathon and the staff, seeing what I had done not only went out of their way to make he process easy but got me bananas and water. Way beyond what was expected. Room was lovely, clean and fresh and really nice. Atrium facing but we didn't pay for a river... More

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Brighton
2 reviews
2 of 5 stars Reviewed 2 days ago NEW

I booked to stay at the Park Plaza Riverbank London for a long weekend, the weekend before last. We have stayed at this hotel before and other Park Plaza's too and enjoyed our stay. On these stays I would have given the hotel 5 stars, however on this experience, they are lucky to get 2 stars! They are only given... More

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Knutsford, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stay at this hotel most weeks and have to say I would not stay anywhere else in London. The staff in all areas are helpful and go out of their way to fulfil any additional requests. The Chino Latino restaurant has great food and variety and definately worth a visit,

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Toronto, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Travelling to London with my 11-year old daughter and we got this hotel on Hotwire. We were very kindly treated at check-in by both Florian and Silvia, who graciously upgraded us to a Jr. Suite after our room was not ready by the designated time. Our room, 921, faced the rear of the hotel and directly overlooks very busy train... More

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

To the Hotel manager, After reading the mixed reviews and recommendations left by past hotel guests, I cant help but feel a little worried about my decision to go with this hotel. Is there any way I can add a request for a room with a river view and/or a room that is located on a higher floor to my... More

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Ontario
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

About a fifteen minute walk on a boring and busy (cars) street to the tube and bus station station (Vauxall, which is 5 mins to Victoria station, so good location for Gatwick early departures), across the bridge from the Tate British (free admission!) and a 10 mins walk to Big Ben. They were flexible and gave us early check in... More

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PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you ever so much for fiding the time to write your review in regards to your recent stay here with us. I was pleased that you had enjoyed your view, of which we offer a varied choice of view, from city, urban and river views. As you mentioned we are just opposite the Tate and there are... More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean, comfortable and very good service. Simply the best. We were there last weekend and we had a lovely time. Breakfast was excellent. Beds and towels very clean. We had the best sleep. Strongly recommended.

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PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Wow!! What a fantastic, honest and succint review, thank you! I cant really add to such a wonderful review of our hotel with out bragging as we rely on our guests experiences to speak for the hotel. Please contact me directly upon your next visit here and I will have a bottle of wine waiting for you in... More

Nottingham, United Kingdom
Top Contributor
93 reviews 93 reviews
44 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed 1 week ago

I hadn't stayed here in quite a long time, but was very pleasantly surprised to find it still in very good condition. Check in was efficient and friendly and the concierge staff were always welcoming and attentive. The rooms are well designed and the bathrooms very nice. We were hoping for a room with some sort of view (I didn't... More

Was this review helpful? Yes
PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you so much for your posting the review. I was happy to read that you had encountered our great guest service with the staff. We are always on hand should the room view not be to your liking and are always happy to accomodate should we have the available views. Our Concierge too are always on hand... More

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Additional Information about Park Plaza Riverbank London

Also Known As:
Park Plaza Riverbank London Hotel
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza
Riverbank Plaza Hotel
Riverbank Plaza
Park Plaza Riverbank
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England
Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#173 Luxury Hotel in London
#200 Family Hotel in London
#249 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Riverbank London 4*
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