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Park Plaza Riverbank London

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18 Albert Embankment, London SE1 7TJ, England
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Park Plaza Riverbank London
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Park Plaza Riverbank London
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2,882 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leicester
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW via mobile

When we arrived here we arrive at half 4 we was waiting for a hour to check in! The room had dust in high places, there were 3 people (adults) in one room so we had a pull out bed, there were no sheets for this bed, we asked the cleaner and she said we'd be charged for another lot... More 

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Lancaster, United Kingdom
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16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

A group of us set off to London for an Ascot weekend, and decided again to stay at the Riverbank Hotel. This is about our sixth time we have stayed there, and it just gets better. We were meeting in the foyer, and several members of staff at the hotel came to ask us if we needed help. That's what... More 

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Hartlepool
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8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

I didn't realise Park Plaza riverside & riverbank were in effect 2 separate entities. I usually stay in a riverside view Room which are very good. Views over the Thames and across to Westminster and on a night when Westminster is lit up are especially good. So this time as a bit of a treat I booked a studio on... More 

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Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

It was my daughters announcement of her engagement and she travelled all the way from Hawaii to see her mom living now in the UK. My husband booked a room with a view for us and paid the upgrade. My daughter never has been to London. The view was lovely, but we were a mother daughter. To have one big... More 

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England, United Kingdom
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5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Be warned, there are substantial building works currently adjacent and above the hotel which results in a lot of noise and disturbance. I stayed there with my two sons last Friday night (24th July) and was extremely disappointed. The management should warn people when they are booking but they do not. They also claim that the the river view rooms... More 

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London, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A great hotel for couples or travelling on business. There is obvious building work next door, which did interfer with the T.V., but apart from that it was a pleasant stay. Staff were professional and helpful. The room was not ready when we arrived but we were offered a complimentary drink to apologise. However, we didn't need to wait long... More 

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Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Bush_200012, Thank you for taking the time to review Park Plaza Riverbank and for sharing your feedback. We are glad to hear that you overall enjoyed your stay and hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager More 

Sydney, Australia
Level Contributor
1 review
4 of 5 stars Reviewed 5 days ago NEW

The room is surprisingly big and comfortable. Bathroom is huge. After the bad experience in Paris we put a 'Do Not Disturb' sign on the door every day for the 4 days we were there. And every afternoon when we returned to our room there would be a card slipped through the door enquiring about us, if we were OK,... More 

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Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear 70roosie70, Thank you very much for this fantastic review. The whole Riverbank team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager More 

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