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Park Plaza Riverbank London

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18 Albert Embankment, London SE1 7TJ, England
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Park Plaza Riverbank London
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2,800 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (790)
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East Anglia
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for an awards dinner, so was able to sample room and how this venue handled a large (900 people) dinner. Very good food and service considering the quantity of people. Room was good and some will have a view of the Thames if you get the right one. Easy walking distance from Parliament, although a bit of a walk... More 

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Limassol, Cyprus
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

There is a huge construction next to the hotel which they dont write about on their booking page so you only realize it when you arrive. We booked 2 apartments both facing on the noisy construction attached. When I complained, the receptionist told me to calm down and respect HER feelings! Are you kidding me? For GBP 4000 per week,... More 

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Bergen, Norway
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed one night at the Park Plaza Riverbank, but we have stayed at the same hotel several times before. The hotel is very close to both London Eye and Big Ben and some rooms face the River Thames. The hotel is under renovation with extra floors been added on top of the hotel, but we did not hear anything... More 

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Sarnia, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Hard to sleep here with hotel being beside noisy train tracks. Extremely loud construction noise very early in the morning. Location is nice but not a lot of restaurants close by. Hotel staff was rude and gave incorrect information. There are better options.

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Taipei, Taiwan
1 review
1 of 5 stars Reviewed 3 days ago NEW

My local partner booked three rooms 5 days for us this June. Even our partner has already paid the bill, the hotel still charged from my credit card. Moreover, the hotel also charged the fee from another guest which stayed at different room. The service is also terrible. They advised me all rooms are sole out but I could still... More 

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Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Contemporary place. Very clean, modern. Good service. Nice new bathrooms. Breakfast is pricey £24 per person a day. Great place to stay . On the Thames. Walking distance to the Eye. Walking to the Rose Pub. Can hear Big Ben from here. Free Wifi

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UK
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I chose the Riverbank as opposed to the other two Park Plaza hotel's in the area as their price was so much better. The rooms are fine, bathrooms really nice with Elemis cosmetics. Room service 24 hours menu is the best I have ever seen, food wasn't bad either. Only complaint was a mix up with the concierge who wasn't... More 

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A TripAdvisor Member
2 of 5 stars Reviewed 6 days ago NEW

Stayed 3 nights with my son - last leg of month long Europe trip. Planned to have a nice rest and do little touring BUT the construction NOISE started @ 7:30 am. If you are on the vacation and planned to sleep late, GO somewhere else. Front desk staff is pretty much don't care.. Two star because the breakfast staff... More 

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Andrea D, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

I am sorry to hear that you did not enjoy much of your experience at our hotel during your recent visit to us. If you feel you'd like to discuss it further or provide me with some details so that I may check your reservation and look into this matter, please feel free to contact me at pprlgr@pphe.com. Kind Regards,... More 

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