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Park Plaza Riverbank London

4.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England
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Ranked #341 of 1,064 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Skimpyjane London, United Kingdom
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2,464 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars NEW

Stayed recently the hotel is in a good location and central this is my second stay at this hotel. Booked a double room through a agency when we checked in which was very smooth and the staff friendly we were allocated a room. When we reached our room we then discovered it was a twin room not the double booked... More 

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Whitley Bay, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I visited the Park Plaza Riverbank for a weekend break with my daughter. The staff were very friendly and very professional . We were upgraded to suite on the 7 th floor that had fabulous views down the River to Westminster. We ate in the Chino Latino restaurant and had the most fantastic meal the chef should be commended and... More 

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Leeds, United Kingdom
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have stayed at this hotel twice in the last week so thought I’d wait until after the second stay before doing my review. This is a very good hotel. Yes, I agree with some other reviewers that some of the carpets could do with a treatment by the cleaning machine but overall cleanliness is very good and the rooms are... More 

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Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

one of the best views of the thames from any hotel properties in central london. very easy access to london eye, westminster, london eye - the most visited places in london. excellent dining facilities available!

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Chichester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Our room had a stunning view down the Thames towards Westminster. For our second night we just drew back the curtains and ordered room service! Food was very good although you obviously pay more. Room was large and clean and the bed was so comfortable that I was asleep in moments both nights fo our stay. Hotel is just over... More 

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Alicia P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Ben C, Thank you for your wonderful 5* review! I am delighted that you enjoyed your stay and thank you so much for your recommendation. I hope we have the opportunity to welcome you again in the future, as we are so looking forward for it!! Kind Regards, Alicia Prats Guest Relations Manager More 

Templepatrick, null, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my first stay in a Park Plaza and I would definitely stay again. From the moment we checked in the staff were great and very attentive. I was with my wife celebrating our 25th Wedding anniversary and when the staff discovered this they went out of their way to make it special. The room was very comfortable if... More 

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Alicia P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Paul H, Woooww such an amazing Review!! Thank you so much for staying at Park Plaza Riverbank. I am so delighted to read that you had a fantastic 25th Wedding anniversary with us. It’s a pleasure to know how or staff members made your stay even more memorable. I hope we have the opportunity to welcome you back very... More 

Sutton in Ashfield, England, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed last weekend and from the moment we checked we felt welcome the receptionist who checked us in was fantastic and very bubbly a credit to park plaza brand the room was very spacious and very clean and tidy. Housekeeping were very friendly and cleaned the room to a very high standard breakfast was ok just a few tweaks... More 

Was this review helpful? Yes
Alicia P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Robert S, Thank you so much for such an amazing 5* review!! I am so delighted to read how fantastic your weekend was. I have already passed your comments on to our staff team, specially reception and housekeeping. Please don't hesitate to visit us again on your next visit to London, we are so looking forward to welcoming you... More 

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Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 395
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England
Hotel Style:
#225 Luxury Hotel in London
#238 Romantic Hotel in London
#239 Business Hotel in London
#266 Family Hotel in London

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