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Park Plaza Riverbank London

4.0 of 5
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18 Albert Embankment, London SE1 7TJ, England
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Park Plaza Riverbank London
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Ranked #354 of 1,050 Hotels in London
A recent review
4 of 5 stars reviewed yesterday
SUPERBAGGIESBOY Romsley, United Kingdom
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Romsley, United Kingdom
Top Contributor
90 reviews 90 reviews
23 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed yesterday NEW

There is a lot of building work going on around the hotel although we found little inconvenience. The hotel is smart and clean and the rooms large and tidy with large Tv's. We did have a non refundable deal which was very good value. In a good position on the Thames we had no complaints.

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Bendigo
Top Contributor
50 reviews 50 reviews
13 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for 3 nights recently for the Chelsea Flower show. Room 1045 on the 10th floor in a room overlooking the Thames. Worth the extra cost to upgrade to the Executive room with river views. Picturesque windows overlooking the Thames. Opening window in room. Large rooms with comfortable king bed. Large bathroom with all amenities, shower and separate bath. Position... More 

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Corby, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Just on the edge of central London so easy to get to but not to loud. Staff are fantastic. I stayed here for nearly 3 months Monday-Thursday, it was my home away from home. Upgrade to a river view room if you can (nicer view than side streets)

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Ocean Reef, Western Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Their billing system is the worst I have encountered. They didn't charge me the total cost at check-in. They charged me about 50 to 60 % and then they said they would charge me 25 GBPs extra per night in case of extras I may charge to my bill. They didn't do that instead they charged me 75GBPs and repaid... More 

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Falkirk
Reviewer
3 reviews 3 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After having read a few of the reviews we were a bit concerned about this hotel however the hotel is lovely. The entrance is all glass with beautiful orchids. We were dealt with quickly at reception and whilst our room was not quite ready we went to the lounge for lunch. Lounge is modern, toilets are clean with Elemis hand... More 

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Mechanicsburg, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I used Club Carlson points on this stay and this Hotel was my second choice after no accommodations were available at the Park Plaza Westminster Bridge. This one was a good second choice. The room was clean, the bed was comfortable, and overall the accommodation adequate. The Tube Station was a short walk and the walk up river to the... More 

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Andrea D, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Kevin K, Thank you for taking the time to leave a review of your recent stay with us. I'm very happy to learn that you were able to take advantage of your Club Carlson membership and you chose Park Plaza Riverbank as the hotel to redeem your points. I'm also very happy to learn that you enjoyed the room... More 

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