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Park Plaza Riverbank London

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18 Albert Embankment, London SE1 7TJ, England
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1 room 1 guest
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Park Plaza Riverbank London
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2,957 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were upgraded to an exec room which meant we also had use of the exec lounge Breakfast was very bad.....no fresh fruit only tinned I got myself some fruit and then went back to check hot breakfast and when I returned to my table everything had been cleared...fruit coffee newspapers!!!!

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London, United Kingdom
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First of all, I think the hotel is in a fantastic location overlooking Houses of Parliament and so just within a walking distance to Waterloo. Rooms and hotel restaurant (you really have to try Chino Latino) are very nice. However, people usually write review about rooms and hotel facilities and tend to forget mentioning the service such as Reservations. I... More 

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Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Didi811, Thank you very much for a great review. Your nice feedback has been passed onto Azul and she sends her thanks. We hope to see you again in the near future. With kind regards, Sarah Frink Guest Relations Manager More 

West Yorkshire
Level Contributor
196 reviews
191 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed for 1 night before a meeting in London. Hotel is undergoing some development work adding new floors at top of building and it looks ugly. I booked a riverside exec room which was nice and had a great view. Fire alarm went off in middle of night so sleep was disturbed. breakfast next day was relocated to a conference... More 

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Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear copleycop, Thank you very much for taking the time to review Park Plaza Riverbank. We would highly appreciate if you could forward your feedback to our Guest Relations team at pprlgr@pphe.com, so that we can take a further look into your comments. We look forward to hearing from you soon. Thank you very much in advance. With kind regards,... More 

Punta Gorda, Florida
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Other reviews commented on the construction which is true but it didn't keep us from sleeping late with earplugs. We had a lovely room and a nice bath with lots of shelves. Staff was very friendly and helpful. Breakfast had a wonderful assortment from which to choose. There is a tiny grocery next door which was helpful. We loved the... More 

Was this review helpful? Yes
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear MelissaScott7613, Thank you very much for this fantastic review. The whole Riverbank team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager More 

Montreal, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Super clean hotel with all the standard amenities. Incredible friendly staff who simply want to help you. The location of this hotel is perfect, walking distance to all the major tourist sites. If considering staying here, do not hesitate.

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Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear LeofromMontreal, Thank you very much for this amazing review. The whole Park Plaza Riverbank team sends their thanks and we cannot wait to see you back soon. With kind regards, Sarah Frink Guest Relations Manager More 

Venice
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I've stayed here a few times and it's always good, A short walk to Lambeth Bridge, with a few more minutes along the embankment to Westminster Bridge, leading to Houses of Parliament, which is a lovely walk if the weather is good.Rooms are decent and fairly spacious. unfortunately the last 2 times iv'e stayed building work has been going on... More 

Was this review helpful? Yes
Sarah F, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Adam T, Thank you very much for this fantastic review. The whole Riverbank team was delighted to hear that you thoroughly enjoyed your stay with us and we hope to see you back soon. With kind regards, Sarah Frink Guest Relations Manager More 

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