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All 1,055 London hotels

Park Plaza Riverbank London

4.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)
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Park Plaza Riverbank London
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Ranked #284 of 1,055 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Laura S Houston, Texas
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2,099 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

What we loved most about this hotel was the excellent location to Big Ben, Parliament, and London Eye. The staff could have been more friendly but not that bad all in all. The room was comfortable, didn't have a great view but we weren't in the room very much anyway. Loved this area of London!

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Whitby, Ontario
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Park Plaza Hotel is located across the Thames from Westminster Palace and a 5 minute walk to the Vauxhall tube stop on the Victoria line. A 15 minute walk along the river gets you to Westminster Palace and the clock tower. Just steps away is a diner which offers quick delicious and inexpensive breakfasts and lunches, and as well... More

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Dorset
Contributor
20 reviews 20 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in this hotel as it was only 10 minute walk from waterloo. We had a good size room with both walk in shower and bath. We were on the 10th floor which was ok and we had plenty in the mini bar if we wanted it. We were out most of the weekend so did not use any... More

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Sheffield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed in the hotel for our 1 year anniversary. We paid for a standard double room and when we arrived, we were given a room with the view of the River Thames/Big Ben and had balloons, bottle of wine and card in our room! I believe this hotel definitely know how to provide excellent service. The hotel was nice... More

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Newport, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel on Friday evening, good location -just a 15 minute walk from Houses of Parliament and London eye. Staff are helpful & friendly. Breakfast was average. Hotel was very clean. Ideal if staying in City for business.

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Liverpool
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I often stay at the 'sister' part of this place, the Plaza on the River (serviced apartments) and you can see from my reviews, I have consistently (bar one odd occasion) been glowing in my praise for it. This visit was for work and stayed in the more standard hotel accommodation. Its natural I suppose to compare the both and... More

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Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We showed up late to this hotel with a lot of luggage and two extremely tired kids. The staff was incredibly friendly and we thought it ended there. When we got to our room they had upgraded us to a 2 room suite. Enormous for America, let alone the UK. Stunning view of the River Thames, Big Ben and Parliament.... More

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PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, What an excellent time you must have had, thank you for the praise!! I was overjoyed to read that you and your family had enjoyed our wonderful hotel. Your review says it all. I hope to welcome you back soon, Paul James Sanchez. More

Atlanta
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Pros: very large rooms by London standards, generally helpful staff, up-to-date look/furnishings. Cons: the location is not convenient- nothing nearby, pretty long hike to the tube and to cross the river (where 95% of the things visitor are interested in are located). Worst hotel gym for a place of this standard that I've seen in years. I really don't get... More

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Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you for taking the lime to review your recent stay with us, I’m glad it was a positive stay end you enjoyed the hotel environment. I appreciate your comments regarding the gym facilities we will use these to better our services in future. I do hope you chose to stay with us again and we have the... More

Wolverhampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Stayed here on business great location mid way between Waterloo and Vaxhall. Over looking the Thames, House of parliament, london eye Friendly staff, good sized clean room, free wifi, good restaurant, free gym

Review collected in partnership with Park Plaza Hotels

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Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Bhupinder G, Thank you for taking the time to leave such positive comments on your recent stay. I'm so glad you enjoyed your time with us and I hope to be able to welcome you back in future. Kind regards, Ebi Patani, Guest Relations Manager More

Ashford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for a weekend with my daughter. The room was nice and the fact that the view was of the flats next door didn't matter as we were out most of the time. The breakfast was excellent - the best scrambled eggs! Staff were helpful and friendly. For those without a chauffeur the fact that this... More

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PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you for a wonderfully succinct review. As you had noted, indeed there is a bus stop directly in front of the hotel and a tube station but only a few minutes away, our hotel is excellent for all travellers visiting London we are located on the Southbank and generally very well known area and an excellent location... More

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Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 395
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England

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