We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Park Plaza Riverbank London

Hotel website
Hotel deals
18 Albert Embankment, London SE1 7TJ, England
Special Offer
Book now & save up to 20%
Book on
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Park Plaza Riverbank London
Professional photos View all
Browse nearby
Park Plaza Riverbank London
Add Photo

2,800 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (600)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
East Anglia
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for an awards dinner, so was able to sample room and how this venue handled a large (900 people) dinner. Very good food and service considering the quantity of people. Room was good and some will have a view of the Thames if you get the right one. Easy walking distance from Parliament, although a bit of a walk... More 

Was this review helpful? Yes
Limassol, Cyprus
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

There is a huge construction next to the hotel which they dont write about on their booking page so you only realize it when you arrive. We booked 2 apartments both facing on the noisy construction attached. When I complained, the receptionist told me to calm down and respect HER feelings! Are you kidding me? For GBP 4000 per week,... More 

Was this review helpful? Yes
Bergen, Norway
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed one night at the Park Plaza Riverbank, but we have stayed at the same hotel several times before. The hotel is very close to both London Eye and Big Ben and some rooms face the River Thames. The hotel is under renovation with extra floors been added on top of the hotel, but we did not hear anything... More 

Was this review helpful? Yes
Sarnia, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Hard to sleep here with hotel being beside noisy train tracks. Extremely loud construction noise very early in the morning. Location is nice but not a lot of restaurants close by. Hotel staff was rude and gave incorrect information. There are better options.

Was this review helpful? Yes
Taipei, Taiwan
1 review
1 of 5 stars Reviewed 3 days ago NEW

My local partner booked three rooms 5 days for us this June. Even our partner has already paid the bill, the hotel still charged from my credit card. Moreover, the hotel also charged the fee from another guest which stayed at different room. The service is also terrible. They advised me all rooms are sole out but I could still... More 

Was this review helpful? Yes
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Contemporary place. Very clean, modern. Good service. Nice new bathrooms. Breakfast is pricey £24 per person a day. Great place to stay . On the Thames. Walking distance to the Eye. Walking to the Rose Pub. Can hear Big Ben from here. Free Wifi

Was this review helpful? Yes 1
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I chose the Riverbank as opposed to the other two Park Plaza hotel's in the area as their price was so much better. The rooms are fine, bathrooms really nice with Elemis cosmetics. Room service 24 hours menu is the best I have ever seen, food wasn't bad either. Only complaint was a mix up with the concierge who wasn't... More 

Was this review helpful? Yes
A TripAdvisor Member
2 of 5 stars Reviewed 6 days ago NEW

Stayed 3 nights with my son - last leg of month long Europe trip. Planned to have a nice rest and do little touring BUT the construction NOISE started @ 7:30 am. If you are on the vacation and planned to sleep late, GO somewhere else. Front desk staff is pretty much don't care.. Two star because the breakfast staff... More 

Was this review helpful? Yes
Andrea D, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

I am sorry to hear that you did not enjoy much of your experience at our hotel during your recent visit to us. If you feel you'd like to discuss it further or provide me with some details so that I may check your reservation and look into this matter, please feel free to contact me at pprlgr@pphe.com. Kind Regards,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

667 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (641)
View from room (70)
Room/suite (249)
Dining (20)
Bathroom (69)
Hotel & grounds (73)
Pool/beach area (4)
Business center/function rooms (1)
Videos (1)
Other (154)

Management photos: Courtesy of the property manager

All management photos (26)
Hotel & grounds (5)
Room/suite (17)
Business center/function rooms (2)
Dining (2)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question


Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay