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Park Plaza Riverbank London

4.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)
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Ranked #287 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
AMODonnell Waterford
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2,064 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Waterford
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed here for 2 nights in March (a little late with this review). From the moment we entered the hotel, the staff so very friendly and very very helpful. We were meeting friends from America, and the concierge was very helpful in choosing restaurants and calling for reservations. The restaurant was beautiful. (Oxo Tower) - A bit on the... More

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Top Contributor
148 reviews 148 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel was fantastic. I was fortunate enough to stay in a Riverview suite and it was excellent. The staff were helpful and polite and the overall service was great. The in room free wifi was a little slow, but functional.

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Wotton Under Edge, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

While the hotel is pleasant and well appointed, the room I was given on the 4th floor overlooked the main railway lines south of the Thames, and the windows were not soundproofed enough. Thus late at night and early in the morning, I was woken by heavy rail traffic. Also there was extensive building work next to the hotel from... More

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Staines, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Right on the Embankment, overlooking the River Thames, the Park Plaza Riverbank is as modern and professional as you would expect from this chain. The room I had was on the 7th floor and overlooked the River - great view and very little noise from outside. The attention to detail in the room was excellent although a slightly unusual sound... More

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St. Albans, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The Park Plaza Riverview is in an iconic area of London with splendid views over Westminster. The transport links from this relatively peaceful location make the popular areas easily accessible. The hotel is efficient, all one would expect.

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Norwich, United Kingdom
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I checked in for one night mid-week for business and was impressed by the hotel. Natonya checked me in and she was friendly and informative, making sure I had everything I needed for my stay. I stay away a lot, and she was undoubtedly the best check in agent I've had for ages! My room was overlooking next door's building... More

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Tetbury, United Kingdom
Top Contributor
114 reviews 114 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

trying to find a good value hotel in London is always difficult but this proved an easy task as we booked this one easily. we've stayed once before and had no hesitation in returning. its situation on the south side of the Thames is not the most picturesque (currently a building site next door, but that's not unusual in London)... More

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Great Yarmouth, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel close to Houses of Parliament ( 5 minutes walk) building work next door but we didn't hear a thing, very friendly and helpful staff, asked for poached eggs for breakfast not a problem, plenty of selection for breakfast, will definitely return

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PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, What fantastic feedback, amazing, thank you!! I am happy that we had accommodated you at breakfast as we all try our best to give our guests exactly want. I do so hope I meet in you in person on your next visit here with us. Sincerely and in your service, Paul James Sanchez. More

Sheffield, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A very positive change!I stayed on the sixth and ninth floors during my last two visits and the views were spectacular. I also had access to the executive lounge on the third floor and I really enjoyed it! There are plenty of snacks all day long and their scones were fantastic! The staff also set up a little cinema and... More

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PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Great stuff!! I am over the moon that you had the chance to enjoy our little Cinema, I certainly got a kick out of it, during the unfortunate news of Robin Williams, we decided to pay homage to him and play all his recent family movies non stop. Our views, as you had said, are great. Please do... More

Vevey, Switzerland
1 review
4 of 5 stars Reviewed 1 week ago

The location is good; the hotel is modern, clean, calm and certainly meets the businessmen's requirements; the staff is very efficient; the breakfast is correct but not very imaginative. Efficiency seems to be the keyword of this hotel.

Review collected in partnership with Park Plaza Hotels

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PaulJamesSanchez, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Reviewer, Thank you for leaving your feedback, we take all comments on board to better enhance our guest's journey here with us, from their booking to their departure, it all counts, thank you!! Thank you also for mentioning the staff, as we try very hard to deliver to our guests a truly great stay. I hope to meet you... More

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Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Riverbank London 4*
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England

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