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Park Plaza Riverbank London

4.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)
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78%
Ranked #278 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Dee K Kettering, United Kingdom
  • Reviews (1,943)
  • Photos (541)
  • Amenities
  • Q&A (1)
  • Room tips (436)
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1,943 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (436)
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English first
Kettering, United Kingdom
2 reviews
4 of 5 stars Reviewed yesterday NEW

Very pleasant hotel - we were on the 9th floor and it was very quiet - the room had everything you could possibly need including efficient air conditioning tea and coffee facilities and a modern and clean bathroom. Very good breakfast everything you could possibly want to eat. A 15 min walk to Vauxhall underground or there is a good... More

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London, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Recently booked 4 rooms for a 1 night stay for a family celebration. There were some problems with our booking on arrival, however, Dipendra on check in was fantastic and sorted them all out. He was polite, and friendly, nothing was too much trouble and he really made us feel welcome. Pro's Large, well equipped rooms Friendly helpful staff Comfortable... More

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Norway
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I had requested a twin room, but it wasn't available upon arrival, so I had to change rooms during my second day. Apart from that, everything was lovely and the staff was really helpful. The rooms were nice too. Wifi was really unstabile though and there was construction work being done outside the hotel which blocked the view, but that... More

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Lakewood, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

We checked in a few days ago and our stay has been thoroughly enjoyable! The room is clean, the temperature of the room is perfect, the staff is friendly, the beds and pillows are very comfortable and I couldn't ask for a better view in all of London!

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Stamford CT
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Had a great stay but I would have to say that the service made the difference. The staff were truly incredible. In particular, Andrew who works breakfast was unbelievably wonderful. He was friendly, helpful and took time to give us advice on our travels. The two concierges, Ardit and Bradley, also went above and beyond as well as Mohammad. We... More

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Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear erob44, Thank you for sharing your review on TripAdvisor. What thrilling review thank you for highlighting our “truly incredible staff”. We could not have asked for more on a review. Please feel free to message on your return visit. Kind regards, Ebi Patani Guest Relations Manager More

Tampa, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The rooms are very large and offer great views of the river. The lobby is very big as well and nicely put together. There is a concierge desk as well as a desk where you can look and book excursions, tours, etc. They offer a very nice breakfast buffet, a little pricey, but there was a lot to choose from.... More

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Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear kyky827, Thank you for posting your review on TripAdvisor. We look forward to welcoming you back very soon. Please feel free to message on your return visit. Kind regards, Ebi Patani Guest Relations Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for one night while in town to watch Eminem. Couldn't actually find the hotel at first as it's surrounded by building work, i.e scaffolding, cranes and trucks. If you arrive here via the Vauxhall Underground it's literally hard to find unless you know of this building work. It's basically next to/just before London Fire Brigade Headquarters Check in... More

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Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Emma V, Thank you for taking the time to share your review with us all. I am pleased to have read that you enjoyed your visit to our hotel. Thank you kindly for highlighting Florian. Please feel free to message on your return visit. Kind regards, Ebi Patani Guest Relations Manager More

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Just returned from a 3 night stay here. Arrived very early (7.30am) and was surprised to get checked in right away. Didnt want a room at the back next to the railway line, so was pleased initially to be given an inward facing room (had asked for a riverview but no luck there), however due to renovations on the roof,... More

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Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear BigStephan, Thank you for sharing your review on TripAdvisor. We hope to welcome you back once the hotel as finished renovating. Thank you for your kind comments to in regards to our excellent and professional staff. Please feel free to message upon your return visit. Kind regards, Ebi Patani Guest Relations Manager More

Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

nice hotel, paid for a suite with riverside view, very nice room comfy beds, the staff were friendly, sadly there was a fire alarm at 0230, the staff were ok and the hotel was evacuated quickly although some of the staff were rather frantic and pannicky. it was the night before the london marathon, and although we received an apology... More

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Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Dishmonkeysteve, Thank you for taking the time to post your review. I am pleased to have read that you enjoyed your time with us despite the fire alarm at 02:30. As you would appreciate the safety of our guest is of great paramount to us. Please feel free to message upon your return visit. Kind regards, Ebi Patani Guest... More

Welshpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice modern hotel within walking distance of vauxhall tube station (rail station also). We stayed when london was in 31 degree heat and the air conditioning served us very well! Wifi was great in the lobby and bar but not so good in our room on the 6th floor, often dropping out and leaving us with nothing. Room is comfortable... More

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Ebi P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear mummyh93, Thank you for your review. It is not every day we experience 31 degrees!! in London; we should have more of those days. I am glad that you enjoyed your time in the sunshine and with us at the hotel. Please feel free to message upon your return visit, and we hope that it will be similar weather.... More

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Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Plaza Riverbank London 4*
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#169 Luxury Hotel in London #208 Romantic Hotel in London #237 Business Hotel in London #245 Family Hotel in London
Hotel Class
Number of rooms
395

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