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Park Plaza Riverbank London

4.0 of 5 Hotel   |   18 Albert Embankment, London SE1 7TJ, England (Waterloo / South Bank / Southwark)
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Ranked #327 of 1,065 Hotels in London
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
piggy81 Bristol, United Kingdom
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2,371 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We had twin superior and it was a nice sized room. Its a bit dark but that relaxing if you want it to sleep. Bathroom was nice and large with sepeate shower and bath however it didnt have a toilet brush. Rooms are quiet didnt hear much noise during the night. Tv reception is not very good though and channels... More 

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Shoreham-by-Sea, United Kingdom
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I've been there several times, so had no hesitation in booking again. Always a warm welcome and staff all knowledable. Close to Vauxhall for underground and buses. Views from the front of the hotel include, the Thames, Houses of Parliament and London Eye. Hotel also has good immenities. So what you need to know...back of the hotel there is a... More 

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Deal, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 days ago NEW

We chose this hotel on recommendation and were not dissapointed. The hotel itself is only a 10-15 minute walk from the London Eye and Southbank. The room was ready when we arrived and had wonderful views over the Houses of Parliament and Big Ben which was great. What really impressed us was the nice touches the hotel had arranged for... More 

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Contributor
20 reviews 20 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I managed to get a cheap deal and it was worth every penny. The staff were polite and helpful, the hotel looks good and the view over the Thames was stunning (had to pay a little extra). To top it off, the bath was a decent size and 2 of us (both over 6') just about fitted into it. It's... More 

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Bournemouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We chose this as it was booked 3 months in advance. We chose for the location and we were not disappointed at all. Perfectly situated on the River Thames, it's only a 15 minute walk to the London Eye and surrounding attractions. A 5 minute walk also to Vauxhall tube station. The hotel was immaculate, and the staff could not... More 

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Brussels, Belgium
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed in the Riverbank before and this time it just wasn't so nice. The room didn't have anything extra. Not even pantoffels which was a bit disappointing and the room just smelled a bit and was facing the interior so I couldn't really open a window either. Now, nothing horrible but the stay wasn't cheap either. All in... More 

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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

I am staying this weekend at Park Plaza, the room was a double executive, 1114. I can't fault the room, location, cleanliness, staff mannerisms or comfortability. However, the food was definitely below par. We ordered room service and were very disappointed. Definitely not in line with what we've paid. In fact wouldn't matter if we had paid less - just... More 

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London, United Kingdom
Top Contributor
50 reviews 50 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My friend and I stayed for two nights at this hotel, staff was friendly and helpful since we checked in, outstanding!! We did not have time to enjoy of all the hotel facilities, but I will def come back to stay longer and enjoy of the restaurants and fitness center! Room was good, nice view, not noisy, clean, and comfy!... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

On the 5th of December, my boyfriend had arranged for us to spend the evening for my birthday. The hotel was obviously perfect in terms of location it was nice and central. The amenities and facilities were of a good standard although nothing extra ordinary or spectacular. The view from our room however was incredible! Looking out over the river... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Just came back from 2 nights . I picked this hotel for wedding anniversary thinking a 4 star hotel should be very smart & clean 😊unfortunately dusty mirrors & the carpets were badley stained & really need replacing Now 👍musky smell 👍I told Guest relations about my concerns has I had upgraded to a excutive room 😟they waived the upgrade... More 

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Tom P, Guest Relations Manager at Park Plaza Riverbank London, responded to this review

Dear Suekenbow123, Thank you for taking the time to leave your comments on you recent stay, I'm disappointed that your stay did not meet your expectations. We are currently undergoing a development programme that, when completed, will ensure that all areas are refurbished to a high standard. I hope that once this has been completed you would stay again and... More 

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Additional Information about Park Plaza Riverbank London

Address: 18 Albert Embankment, London SE1 7TJ, England
Phone Number:
Location: United Kingdom > England > London > Waterloo / South Bank / Southwark
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Plaza Riverbank London 4*
Number of rooms: 395
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Also Known As:
Park Plaza Riverbank London Hotel London
Park Plaza London
London Park Plaza
Riverbank Park Plaza London
Park Plaza Riverbank London England
Hotel Style:
#219 Luxury Hotel in London
#225 Business Hotel in London
#237 Romantic Hotel in London
#268 Family Hotel in London

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