After a 5 1/2 hour car journey arrived at the hotel. Open reception and bar area greeted us. The reception staff were not very welcoming and helpful. We were not told where the lifts were to get to our room or asked if we wanted a daily newspaper the following morning. Our second floor room was clean, adequate sized room... More

We checked into the Winchester on May 11, 2009 after making a reservation several months in advance and requesting the ground floor due to problems with stair climbing. Friends were with us so we had two rooms. One room was on the first floor (2nd in US) and the other in the basement (#2), The room on the first floor... More

My husband and two adult children stayed at the Winchester for three nights. We picked this place due to the website. We thought it would be charming to "eat on Royal Dalton china" and eat with "Kristophe silverware". Jimmy and Juanita would serve us. None of the above was certainly true. The rooms were very tight like all London rooms...little... More

After reading some of the reviews prior to our trip we were a little worried. We need not have, even though the room was quite small, it was clean and well serviced. The staff were very friendly and the breakfast was cooked freshly for us. The location was perfect, 5 mins walk to Victoria where we picked up the tube... More

Spent four nights here. The main good point is the location. Very close to restaurants, a market, the Victoria station, and walking distance to Buckingham Palace. The bad point was the room. We had a room with two single beds. VERY very small, even for European standards. The room also had dirty carpet and worn furniture. On arrival the first... More

The Staff - The staff were very friendly and made us feel welcome, the two girls who appear to clean and serve breakfast were especially helpful and attentative. The Room - The bedroom was quite small (to be expected in location?) and filled with furniture which looked like it came from a house clearance. It was very clea though. The... More

Stayed here for 10 days in July 2009 - myself and 2 teenagers. Had room #4 - family room with 1 double bed and 2 single beds. Little bit crowded but we didn't go to London to spend lots of time in the hotel. Had enough space to move around and store all the luggage. Very clean and daily maid... More

We stayed here because it was recommended by Rick Steves. We always use his books and advice when we travel. This time, I am sorry to say he was off the mark. The rooms are very dated, shabby and VERY SMALL. The hotel was also under contruction and this was not revealed on their website. There are pleanty of nicer... More

We stayed here because it was recommended in a guide book and boy, were we sorry. Don't be deceived by the pictures on the internet of the hotel unless they are from travellers. They hotel is further away from Victoria Station than their website makes it sound. The main problem we had with the hotel is that the interior is... More