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Holiday Inn Express London - Greenwich

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Bugsbys Way | Greenwich, London SE10 0GD, England
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Holiday Inn Express London - Greenwich
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Holiday Inn Express London - Greenwich
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806 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gilbert, Arizona
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent the better part of a week here while attending a trade conference. The rooms were comfortable and clean, the service was friendly and efficient. Proximity to the O2 would be a major selling point for a lot of visitors, but if you are attending a trade show at the ExCel, then you are a short and fun cable... More 

Was this review helpful? Yes
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear Jay M, Thank you for your nice review following your recent stay with us. I am pleased to see that you enjoyed the convenient location of our hotel for the ExCel Exhibition Centre. I am also glad to hear that you found our rooms to be clean and service to be efficient. We hope we will have an opportunity... More 

Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is in a perfect location for the O2 Arena. It is the standard Holiday Inn hotel, but this one had the most friendly, helpful and pleasant staff. From the front of house staff to the cleaning staff, everyone we met was so nice. We had dinner and although basic food and limited choice which is what is expected... More 

Was this review helpful? Yes
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear Lizcurrier, I would like to thank you for taking the time to write such a nice review about your stay at Holiday Inn Express London Greenwich. It is an absolute pleasure to read your comments about the helpfulness and friendliness of our staff and I am sure the rest of our team will be delighted to hear of your... More 

Marlborough, United Kingdom
Level Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel itself was fine. Breakfast on Sunday was a bit fraught with no clean tables and running out of cutlery with not enough staff to cope. The main issue for us was the massive queue for the bar when all the residents returned at the same time after a gig at the O2. Suggestion for management - introduce a... More 

Was this review helpful? Yes
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear Peter D, Thank you for your feedback following your recent stay with us. It is nice to hear that you chose to return to our hotel. I am sorry to hear that you did not enjoy the breakfast and you felt there was not enough staff. We take our guests' feedback very seriously and I would like to assure... More 

London, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here on Saturday 27th after the Fleetwood Mac gig. room was a bit warm so kept a card in the aircon when we left to keep it cool. Bar prices weren't too bad considering its location, could of done with some ham and hard boiled eggs to go with the cheese and pastries but did have beans, sausages... More 

Was this review helpful? Yes
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear paul h, Thank you for your positive review following your recent stay with us. I hope you had a great time seeing Fleetwood Mac at The O2 and it is a pleasure to see that you enjoyed your stay with us. We look forward to welcoming you back again on your next trip to The O2. Sincere regards, Paulina... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Overnight stay on Friday 26th June to see Fleetwood Mac at the O2. Friendly and efficient check in, comfortable clean fair- sized twin room with coffee/tea facilities and a tasty breakfast from 6.30am with hot and cold choices. Particular thanks to Nap, one of reception staff for his pleasant manner and helpful service. O2 arena a safe 20 minutes walk... More 

Was this review helpful? Yes
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear sandyvest21, Thank you for staying with us at Holiday Inn Express Greenwich and sharing your nice review. We hope you enjoyed seeing Fleetwood Mac at The O2. I am also pleased to read your positive comments about our hotel and I would like to assure you that Nap will be delighted to hear of your lovely feedback about him.... More 

essex
Level Contributor
136 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here again for concert at the O2. Booked 3 months in advance on a so-called 'IHG Rewards Club Exclusive' and paid £126 for a standard room. We checked in within an hour of earliest check-in only to be told there were no double rooms available, only twins. Check-in was surly but efficient. Room was ok, had all the usual... More 

Was this review helpful? Yes 1
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear eertpit, Thank you for your detailed review following your recent stay with us. I am pleased to hear that you found our hotel to be in a convenient location for The O2. I am sorry to hear that you did not enjoy our complimentary breakfast. We treat our guests' feedback very seriously and I would like to assure you... More 

West Sussex, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel room was very good but sadly the noise from the traffic kept us awake most of the night, so no good if you are a light sleeper. The window in our room has seen better days! Would i stay here again: only if there was someone worth seeing at the O2 as it's approx 10 mins walk. Breakfast is... More 

Was this review helpful? Yes
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear Toffee301, Thank you for your feedback following your recent stay with us. I am delighted to read that you enjoyed our perfect location for The O2. I am sorry to hear that you found the room to be noisy. Please be advised that our Reception team is happy to provide earplugs should our guests have problem with the traffic... More 

Cheshire
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here last night for our visit to the O2 to see John Legend (Great show). Very good location for the O2, although can't help feeling somebody has missed a trick by building a hotel even closer to the venue (this is a 15 minute walk and is the closest to the arena). The hotel was very clean and... More 

Was this review helpful? Yes
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear StevePCheshire, I would like to thank you for taking the time to share your feedback about your recent stay with us. The team and I are pleased to know that you enjoyed the location of our hotel and that you found our staff to be attentive. Please allow me to apologise about the disturbance from Housekeeping as well as... More 

London, United Kingdom
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed couple of years back for a gig. Fast and nice service, smallish but nice and clean room and great choice for breakfast. Hotel itself nice and clean inside. Nice area and walking distance to the O2. Would definitely recommend and stay again.

Was this review helpful? Yes
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear Tourtravelling, Thank you for your lovely comments following your recent stay at Holiday Inn Express London Greenwich. We are delighted to read your feedback and we hope to see you again soon. Kind regards, Paulina Guest Service Manager More 

Bristol, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the hotel for 1 night in May when seeing Fleetwood Mac and chose it due to its accessibility to the arena (it is a 5 minute walk). The hotel is modern and clean and the staff were very polite and attentive. The only downfall about our stay was that the breakfast was not great and offered a... More 

Was this review helpful? Yes
Paulina P, Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear Emma T, Thank you for your review about your recent stay with us. We hope you enjoyed seeing Fleetwood Mac at The O2. Whilst I am delighted to hear that you found our room to be clean and modern and staff to be polite and attentive, I am naturally very disappointed to read your comments about breakfast. We always... More 

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Staying in Greenwich

Neighborhood Profile
Greenwich
Greenwich Mean Time starts here, so to speak, as the very concept of global time was established at Royal Observatory, just one of several buildings of architectural interest in Greenwich. Indeed, the whole of Greenwich's historic town center, its Royal Park and a number of related buildings (and one world famous ship, the Cutty Sark) make up the UNESCO World Heritage site known as Maritime Greenwich. Today a laser beam is shot out across the night sky from the Observatory to mark the location of the Prime Meridian. Other bold (some say brash) 21st century additions to the area include landmarks such as The O2 entertainment complex (previously known as the Millennium Dome) and the Air Line cable cars, which offer scenic transport across the Thames between North Greenwich and the Royal Docks.
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