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Holiday Inn Express London - Greenwich

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Bugsbys Way | Greenwich, London SE10 0GD, England
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Holiday Inn Express London - Greenwich
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Holiday Inn Express London - Greenwich
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839 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Bradford, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel was chosen as a Superbreaks deal to visit London for a few days and not wanting to stay in the city. Arriving midday on a Sunday it was an easy tube journey from Kings Cross to North Greenwich and yes you need to get your bearings but I would recommend taking West Parkside than the non scenic route... More 

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London
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Booked for a business trip. Hotel is a long walk from the O2 and other areas. Noisy rooms on the west side of the hotel. Breakfast was complementary but had to wait too long for restocking so had to go without. Had no hot water and was told by the reception that they were aware but it will be fixed... More 

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Norwich, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 5 days ago NEW

The room and beds were comfortable although a bit noisy. Tea and coffee facilities were readily available. Bathroom and room were clean. The hotel lounge area was comfortable and the reception staff polite and accommodating. Breakfast was basic but adequate.

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Ipswich, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Woken at 5.50 by window cleaners on a noisy giant crane at front of hotel is not a good start. Bar area/restaurant dark, dingy and cold - air conditioner at lowest setting. No chance of an afternoon cake with lukewarm cup of air (allegedly coffee). Two dirty cups on arrival in room, carpet stained, sink bunged up, extractor fan didn't... More 

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Verlain F, General Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear Alistair E, I am abased to have failed you in every area of your stay and indeed being disturbed in the early hours in unacceptable. This is certainly not how we operate and when we do not get it right, we aim to put it right. I do hope you were satisfied with the way this was dealt with... More 

London, United Kingdom
1 of 5 stars Reviewed 6 days ago NEW

Who puts window cleaning before guest comfort? To start up industrial Diesel engined equipment illegally at 5.40am to wash windows in a fully occupied hotel is crazy. Initially thought I was an extra in Carry on Abroad. Only amazed more people have not brought this up. Fantastic night seeing Neil Diamond at the O2, just a shame we never got... More 

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Verlain F, General Manager at Holiday Inn Express London - Greenwich, responded to this review

Dear Steve, Thank you for taking the time to review our hotel. I am very sorry that you were disturbed by the window cleaners. This is not normal practice and this has since been rectified. Please accept my apologies for failing to meet your expectations during your recent stay with us. I will contact you directly to put this right.... More 

Poole, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago NEW

The bed sheet had a nasty big stain on it - looked like blood, so although clean it clearly wasn't the standard it should have been. The worse bit - being woken up at 5.30 am by a large hydraulic window cleaning machine. Totally unlawful as you are not allowed to use any heavy plant machinery in a residential area... More 

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El Cajon, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed from June 30-July 5, 2015. I was attending a convention at the O2 Arena. Great location 15minute walk or u can catch the bus. It lets u off right at tube & O2. Excellent staff great service excellent breakfast ! Nice clean rooms slept well. I would stay there again !

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Dublin
2 reviews
3 of 5 stars Reviewed 1 week ago

Went to see Bette Midler at the O2 and booked this for convenience. paid €184 for ONE night for a double room. Very overpriced even for London. Rooms were basic. Had to ask twice for the sofa bed to be made up. Breakfast was lovely tho. Hot food, pasties, cereals etc etc. We both had a mixture of both. Wifi... More 

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Hindhead, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel last week as I was going to a concert at the 02. It says 15 mins away from the tube - but it was very hot, dragging a suitcase - so seemed longer as it is a building site round there at the moment. Would suggest a taxi. Hotel is cool, clean and reception staff are... More 

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Northern Ireland, United Kingdom
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I was attending the hillsong conference in the O2 arena this week and had spotted this hotel was in a good location so booked it last year for that reason as I didn't want the hassle of going on the tube at night. I'm a big fan of the holiday inn express brand but I was a bit disappointed in... More 

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Hotel Review Summarization

What travelers say

  • Tube station(6)
  • Chinese restaurant(4)
  • Very clean(4)
  • Great location(3)
  • Air Con(3)
  • Min walk(3)
  • Sofa bed(3)
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266 photos of this hotel

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Staying in Greenwich

Neighborhood Profile
Greenwich
Greenwich Mean Time starts here, so to speak, as the very concept of global time was established at Royal Observatory, just one of several buildings of architectural interest in Greenwich. Indeed, the whole of Greenwich's historic town center, its Royal Park and a number of related buildings (and one world famous ship, the Cutty Sark) make up the UNESCO World Heritage site known as Maritime Greenwich. Today a laser beam is shot out across the night sky from the Observatory to mark the location of the Prime Meridian. Other bold (some say brash) 21st century additions to the area include landmarks such as The O2 entertainment complex (previously known as the Millennium Dome) and the Air Line cable cars, which offer scenic transport across the Thames between North Greenwich and the Royal Docks.
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