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Holiday Inn Express London-Swiss Cottage

3.0 of 5 Hotel   |   152-156 Finchley Road, London NW3 5HS, England (Camden / Primrose Hill)
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Ranked #276 of 1,062 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
MC10 Glasgow, United Kingdom
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662 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glasgow, United Kingdom
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for three nights - family of four in a double room with sofa bed for the children (9yrs & 6 yrs). Good sized room for London (we restored the bed to a sofa each morning to create more space ) with a perfectly serviceable ensuite shower and loo, tea and coffee making facilities and a good hairdryer.... More

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cyprus
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great location, a minute walk to finchley tube. Room very basic, does not have any bathroom toiletries such as cotton pads, shoe polish etc, you could ask at the reception ans get everything from there, also no mini bar in the eoom which is very inconvienient. Room very clean and staff realy helpful

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Toronto, Ontario
Top Contributor
68 reviews 68 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a couple of nights while visiting our daughter who lived in the area. The hotel is clean and the rooms are fairly decent size. Clean and easy to access plus a full hot and cold breakfast included in the price. However, the beds are cheap and not to comfortable and squeaked whenever anyone moved. Plus the... More

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

When in London, I always stay at this hotel and once again, the service from all the people I came in contact with who work there was superb. In the budget hotel category, This must be one of the best. Keep up the good work and Thank you all very much,. See you in November.

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Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for 2 nights while we attended a music festival at Hyde Park. The location is excellent for tube access (a 2 minute walk) and we were able to be in central London via two tube trains within around 25 minutes. Facilities are good, the rooms are more than adequate, good sized bathrooms (shower only)... More

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Kent, Washington
1 review
3 of 5 stars Reviewed 4 weeks ago

Would be a good improvement for there to be a small area of good grass for pets to use. In this area dirt areas have a lot of puncture vine and the heads puncture and poison the little and big doggies feet!!

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Hasina B, Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Dear GiniBs, Thank you for your review, This review is a bit of surprise for our self as we do believe that you wanted to write a review of the Days Inn Van Horn, which is in United states but not about HIE - Swiss Cottage. Kind Regards Laurynas B. More

Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 16, 2014

I had booked parking for the day but was not told when booking it was in fact for the night, as we were informed that we needed to move the car in the morning. I had no option but to pay for another days parking. I find that some of the Holiday Inn Expresses are franchised out and that the... More

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Hasina B, Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Dear Mr Kevin N, Thank you for taking time to post 2-star review of our hotel. We are sorry to hear that you were not comfortable at our property due to hot room and traffic noise; however we do have air conditioning in our rooms which can be operated by the guest. Regarding traffic noise this is something subjective; as... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 13, 2014

Overheated building, insultingly inedible breakfast, disabled HDMI socket, dirty cups left in room, one sanitary towel bag and two tea bags per double room. Management needs to stay at a Mama Shelter.

Was this review helpful? Yes 1
Hasina B, Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. We’re sorry we fell below your expectations regarding your stay with us that the building was too hot, poor breakfast, dirty cups. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the... More

London, United Kingdom
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 2, 2014

I prefer using IHG hotels wherever I can- simply because the quality and service is consistently always good (and of course I get the priority club points…). It's no secret that London hotels are pricey. This hotel has and ideal location, with brilliant transport links- overground, thameslink and underground. A41 links direct to the M1 and north circular. Central london... More

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Hasina B, Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Dear Alex B, Thank you for taking the time to post your complimentary 4-Star review of our hotel. Feedback, such as yours, about the products we offer inspire us to continuously deliver a hotel which meets & exceeds our guests expectations. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back to... More

LOS ANGELES
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 30, 2014

Another fine stay, gracious and hospitable front desk/reception staff XLNT strong WIFI in all rooms, improved televisions since last year. Always had rooms on the east side, this is the first time I had a room in the front, fearful about the noise from other reviewers but absolutely NO complaints about traffic noise (kept windows closed and ran the A/C),... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express London-Swiss Cottage

Address: 152-156 Finchley Road, London NW3 5HS, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London-Swiss Cottage 3*
Number of rooms: 79
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Also Known As:
Holiday Inn Express London-Swiss Cottage Hotel London
Holiday Inn London
Holiday Inn Express London-Swiss Cottage England

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