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Holiday Inn Express London-Swiss Cottage

#236 of 1,054 Hotels in London
Certificate of Excellence
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152-156 Finchley Road, London NW3 5HS, England
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1 room 1 guest
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Holiday Inn Express London-Swiss Cottage
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828 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Usual holiday inn express standards. Seems to be slightly better value for money than other holiday inn express or similar types of budget hotels located in more central London locations. The neighborhood is very nice and convenient for central London being only 15mins or so away by tube.

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Banbury, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Their website advertised plenty of parking when we arrived their was 5 spaces of which you had to pre book so we parked in their shed/garage and still had to pay full price of £20 of which the house keepers were in and out of so the car was not secure. Breakfast was disappointing, merely inedible. Went elsewhere for breakfast.... More 

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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Would recomend staying at this hotel. Food was good and rooms were clean. Would be better if parking was included in the price. Can't complain with anything else. Reception staff were welcoming. This is a good hotel to stay in.

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Gorleston-on-Sea, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a good hotel with all the basic needs that you require in a hotel. What makes the place excellent is the staff. Always super friendly and welcoming. I look forward to coming to see them which I do on a regular basis.

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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I spend a lot of time staying in London for business and this is where I choose to stay. It's a simple HIEX hotel made exceptional by the positive attitude of the staff and the great service they provide. The rooms are what you would expect for a HIEX, so no great surprises there. Breakfast likewise. But it's always a... More 

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Hasina B, Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Dear David P, Thank you for your 5 star rating of our hotel. We are happy that you enjoy your time staying with us and for us, it is a pleasure to accommodate you when required. I will pass your comments on to the rest of the team and we look forward to seeing you next time! Kind Regards, Hasina... More 

Glasgow
Level Contributor
68 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a decent HI Express offering comfortable accommodation and is well positioned for Central London - just a two minute walk to Finchley Road Underground. However, do NOT fall into the trap of expecting to park your car here at a reasonable price. The hotel has enough parking for half a dozen cars behind the hotel and if you... More 

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Louth, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here with my wife for 2 nights on 8/9 August on entering reception ,we were greeted with a lovely welcome and helpful smiling staff, room was immaculate and air conditioning worked great , breakfast was included in price, but rather small service area, if you wish to take a car ensure you book direct with the hotel as car... More 

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Oxford, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovel clean hotel, near shops, tube and restaurants in the O2 centre directly opposite. Staff are so helpful, they will do anything they can to improve your stay. Free wifi throughout, and pretty good breakfast is included. Prices are variable but I always have a pleasant stay here and really close to tube station for going in to the city.

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Merseyside
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

As basic as you like, but serves it's purpose. Comfy clean room. However when I checked in, of an evening after a long journey, I was met by a rude not so helpful night worker at reception. Customer care/satisfaction was not on her priority list! Thankfully, her colleagues were not all like that. Parking is a downfall of this hotel,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Dear World_Travel_UK, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding room cleanliness. However, we’re sorry we fell below your expectation regarding the front desk service and parking arrangement. We will address these concern. We take all reviews positive and negative very... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Holiday Inn Swiss Cottage and as expected it was very comfortable and i love a good shower which is exactly what this hotel had. Bed was comfortable and staff were friendly. Would definitely stay again! Easy access to the tube and restaurants on your doorstep!

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