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Holiday Inn Express London-Swiss Cottage

3.0 of 5 Hotel   |   152-156 Finchley Road, London NW3 5HS, England (Camden / Primrose Hill)
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Holiday Inn Express London-Swiss Cottage
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87%
Ranked #251 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
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702 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Cairo, Egypt
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We had stayed at Holiday Inn's elsewhere before so knew to expect clean, no-nonsense, modern facilities and that's what we got. The location is fab as it's right across the road from the o2 centre (I know, more Finchley Rd area than actual Swiss Cottage, right). Staff were great- genuinely friendly and helpful. My only complaint is that it's clearly... More

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Vancouver, Canada
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay here. A few steps away from the train which took just minutes to arrive in the heart of London. It was so easy and so affordable. Staying here made us able to afford to do other things with the savings which made our trip to Europe that much better. Rooms were small but we made do.... More

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Lacey, Washington
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What can we say about this hotel but what a joy it was to stay there! The price was great and so was the service(Staff). A must stay if in London. We stay for business and then for a short holiday!! The location was great, right by transportation.

Was this review helpful? Yes 1
Espoo, Finland
Contributor
11 reviews 11 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Had a nice time staying in Holiday inn Express hotel for two nights. Our stay was booked at the very last minute and we chose this hotel because of it's fair location and the parking possibility. Parking was arranged in a locked carage. Hotel was clean and nicely located near the metro station. The breakfast can be quite busy at... More

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IHGCare, Guest Relations Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Dear laukkhei, Thank you for writing a review about your recent stay with us. I'm truly delighted you liked your room accommodation. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like to offer a sincere apology for the inconvenience... More

dunoon argyll
Contributor
11 reviews 11 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a long weekend in London with my husband and 2 teenage daughters. We booked last minute so there was a real shortage of hotel options near the city centre. I chose the Holiday Inn express because it was only a few tube stops into the city. It was on the Finchley Rd 2 mins walk from the... More

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Derby, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

nice clean hotel,,staff were nice,car park was a little tight,,and couldnt really go in and out cos of losing my space,,breakfast was nice in the morning,,will stay again,,,cant really fault it,,made me a coffee when i got there free,,,and the wifi was good

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Winchelsea United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have travelled the world, staying in some of the finest hotels, but we can honestly say that the welcome we receive at the Holiday Inn Express in London Swiss Cottage is unbeatable. We are made to feel so welcome and cared for. As Blue Badge holders we were given a space in their car park and there was always... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 5 nights as part of a group. From check in to check out front desk was confused about billing, which meant each evening when I went to my room, the electronic key had been cancelled and I had to trundle back to reception and go through the routine again. Also checkout is 11.00 am, but don't expect house... More

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IHGCare, Guest Relations Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Dear 200Hotels, Thank you for providing us with a very considerate review and thank you for staying with us. I'm sorry your stay was negatively affected by the unsatisfactory service you have received. Your comments are being shared with the hotel management and appropriate action will be taken. We appreciate your feedback as this is our best resource for improving... More

Orlando, Florida
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 3 weeks ago

No one said hotels in London would be cheap, but Holiday Inn Express has redefined "minimal" in this property. Here's the list: the "welcome tray" was nothing more than a coffee pot and cups, there were NO drawers, the total of FIVE hangers for your clothes meant most things stayed in the suitcase (which, by the way, had to remain... More

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IHGCare, Guest Relations Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Dear skip15000, Thank you for your valuable feedback about your recent stay with us. I am sincerely sorry for the shortcomings experienced on this occasion particularly with the level of customer service received and if the room you were given did not suit your standards. We take all feedback negative or positive very seriously and your comments will help us... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Date:21st - 23rd March. Room:609. After navigating the underground on busy times. We (my friend and I) finally found the holiday inn hotel. Looking from the pictures looked very beautiful up close. Was an easy check in and relieved as we didn't want to do paperwork. So room inspection! App on arrival to our room, I was slightly nervous as... More

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Additional Information about Holiday Inn Express London-Swiss Cottage

Also Known As:
Holiday Inn Express London-Swiss Cottage Hotel
Holiday Inn Express London-Swiss Cottage Hotel London
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express London-Swiss Cottage England
Address: 152-156 Finchley Road, London NW3 5HS, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill
Amenities:
Bar / Lounge Free Breakfast Restaurant Wheelchair access
Hotel Style:
#196 Family Hotel in London
#256 Romantic Hotel in London
#295 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London-Swiss Cottage 3*
Official Description (provided by the hotel):
Experience the enjoyment of a warm welcome & benefit from convenient location at the Holiday Inn Express London-Swiss Cottage – 7 minutes from central London.This newly renovated, contemporary hotel, has excellent transport links being adjacent to Finchley Road Tube station. Finchley Road & Frognal overground station is also only 3 mins walk from the Holiday Inn Express London-Swiss Cottage. National Express coaches serving Stansted & Luton stop directly outside the hotel. Enjoy sightseeing & the culture London has to offer by hopping on an 82, 113 or 13 Routemaster bus.Attentive, friendly & multi-lingual staff are waiting to welcome you 24 hours a day to make you feel comfortable and at home by providing you with information about the local area & beyond.Begin & end your day in friendly, sociable surroundings - Start your day with our compliments with free Continental Breakfast & a selection of hot items from the buffet.Relax & unwind after a day’s business or sightseeing in our Cocktail Lounge by enjoying a leisurely drink or one of our speciality hot beverages.42" plasma screens keep you up to date with current affairs and sporting events.Holiday Inn Express London-Swiss Cottage has one naturally lit, fully air-conditioned meeting perfect for business meetings for up to 25 people. Our lobby area with wireless internet serves as a break out area for lunches and offers secluded areas suitable for private meetings.The Holiday Inn Express London-Swiss Cottage is two train stops from Lord’s Cricket Ground, 4 stops from the West End, Theatreland & central London. It is one train stop from Wembley and with excellent transport links, Westfield (White City & Stratford), Earls Court, Heathrow Airport, Hampstead, Camden Market, Kings Cross St Pancras (Eurostar) and Euston are all in easy reach.When travelling by car, the Holiday Inn Express London-Swiss Cottage is conveniently located outside the congestion zone. Our hotel has limited on site parking. ... more   less 
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