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Holiday Inn Express London-Swiss Cottage

3.0 of 5 Hotel   |   152-156 Finchley Road, London NW3 5HS, England (Camden / Primrose Hill)
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86%
Ranked #277 of 1,054 Hotels in London
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
GiniBs Kent, Washington
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655 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent, Washington
1 review
3 of 5 stars Reviewed 3 days ago NEW

Would be a good improvement for there to be a small area of good grass for pets to use. In this area dirt areas have a lot of puncture vine and the heads puncture and poison the little and big doggies feet!!

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Leicester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I had booked parking for the day but was not told when booking it was in fact for the night, as we were informed that we needed to move the car in the morning. I had no option but to pay for another days parking. I find that some of the Holiday Inn Expresses are franchised out and that the... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Overheated building, insultingly inedible breakfast, disabled HDMI socket, dirty cups left in room, one sanitary towel bag and two tea bags per double room. Management needs to stay at a Mama Shelter.

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Hasina B, Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation. We’re sorry we fell below your expectations regarding your stay with us that the building was too hot, poor breakfast, dirty cups. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I prefer using IHG hotels wherever I can- simply because the quality and service is consistently always good (and of course I get the priority club points…). It's no secret that London hotels are pricey. This hotel has and ideal location, with brilliant transport links- overground, thameslink and underground. A41 links direct to the M1 and north circular. Central london... More

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Hasina B, Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Dear Alex B, Thank you for taking the time to post your complimentary 4-Star review of our hotel. Feedback, such as yours, about the products we offer inspire us to continuously deliver a hotel which meets & exceeds our guests expectations. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back to... More

LOS ANGELES
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Another fine stay, gracious and hospitable front desk/reception staff XLNT strong WIFI in all rooms, improved televisions since last year. Always had rooms on the east side, this is the first time I had a room in the front, fearful about the noise from other reviewers but absolutely NO complaints about traffic noise (kept windows closed and ran the A/C),... More

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Near the tube and easy to get to from M1. Was a lovely hotel and breakfast is included in your room rate which is always a bonus. Staff couldn't do enough to help and were very child friendly and orientated. Only downside is lack of parking, but there is room to do set downs and pick up, and there is... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Spent four nights here! And I would find it hard too find a fault. Given a quiet room, away from the traffic. Staff we're very polite and helpful, check in and out was quick and easy. Breakfast was self service and consisted of a hot platter and or continental style. Thank you to all of the staff who dealt with... More

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Tel Aviv, Israel
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is very nice, comfortable, clean and has a very friendly staff. Better yet, it's not expensive and is well located near an Underground station (Finchley Road on the Jubilee line) and the 82 bus. There's also a small mall with a supermarket across the street. Breakfast was not lavish but nice. Rooms have AC. I stayed there 3... More

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Hasina B, Manager at Holiday Inn Express London-Swiss Cottage, responded to this review

Dear S_1604, Thank you for taking the time to a fantastic 5-Star review of our hotel. I can see that our location served you well, I am thrilled to see that our team was up to your expectations.Please be assured that i will pass on all your comment. We look forward to welcoming you back to the hotel next time.... More

seattle
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had an enjoyable stay at this hotel. Rented two rooms for four nights while visiting London. Access to the city via the Tube is a cinch! Buy yourself an Oyster card and off you go!! Front desk staff were friendly although some had trouble with English. Breakfast was hearty...often crowded and not a lot of variety but decent. There... More

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Chicago
Contributor
15 reviews 15 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Most importantly, the staff was consistently rate 5 our of 5 stars. Everyone bent over backwards to make our stay enjoyable. We had a family room, it was tight, but very clean. The fold out bed was a bit uncomfortable, but given the price and location well worth the slight discomfort. Breakfast was very crowded on the weekend and manageable... More

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express London-Swiss Cottage

Address: 152-156 Finchley Road, London NW3 5HS, England
Phone Number:
Location: United Kingdom > England > London > Camden / Primrose Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express London-Swiss Cottage 3*
Number of rooms: 79
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Also Known As:
Holiday Inn Express London-Swiss Cottage Hotel London
Holiday Inn London
Holiday Inn Express London-Swiss Cottage England

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