This hotel has become our London Hotel when we go to London for a weekend (from Paris). Underground station a little walk away. The staff are friendly and helpful. Some rooms can be a little noisy due to the windows not sealing properly. Bfast is good, but during the weekends avoid the crazy hours which are very crowded. I noticed... More

Stayed 3 nights on business.Again a fantastic level of service,, high standard of cleaning. A problem with TV reception led to receptionist up at my room trying to help within 10 mins Air fresheners plugged in on corridors was a nice touch. Alternating bacon and sausages for breakfast was great. Great location near Finchley Road tube for Metropolitan and Jubilee... More

Clean , Friendly ,Convenient and well located though get off the underground at Finchley Rd not Swiss Cottage . The back rooms are quieter than the front . We stayed one nigh then two weeks later two nights and were able to leave one bag there in our absence which saved us lugging that around for two weeks with gear... More

Being close to the Jubilee and Metropolitan lines on Finchley road (as well as bus routes outside the hotel ) this Holiday Inn suited our needs on out theatre break. The food is standard Express fayre with DIY everything including bacon and scrambled eggs. The dining room is cramped however and this makes for a queue at peak times both... More

I stay one night at this hotel. If I compare with holiday inn express in USA this hotel is the badest one. Room very small and the meciliniance was poor. Room very clean but suitable for one. If you platinum member at IHG you will receive nothing no upgrade, no newspaper, no bottel of water, no late chick out and... More

Long term member of the chain's loyalty programme, noticed it had been recently renewed. The room at the back of the hotel was immaculately clean and quiet, terrific price, internet and newspapers available. Location is very good - one stop on the Metropolitan line to Baker Street, two stops to Bond Street. Lots of convenience shops and places to eat... More

Stayed 2 nights in April on business. Good value for London - although the rooms are fairly small they are comfortable. Usual breakfast fare but can get crowded around the buffet table at times. Pleasant staff. Tube only a few minutes away and shopping centre with Sainsburys across the road (Waitoses further down the road) as well as Waterstones. Good... More

Just back from an excellent weekend break to London - made all the better by a very comfortable stay at HIE. As priority club members we already new what standard to expect and the Swiss Cottage hotel didn't disappoint. Very close to tube and jubilee line took us straight into the centre in 10 mins. Breakfast was ideal and we... More

hotel was good value breakfast was nothing special but was okay room was small but clean staff were helpfull and polite the only thing was the drain in are bathroom basin plug was not working the location noisy traffic noise all night would have been better on a side road area not good parking was limited