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Novotel London Greenwich

#280 of 1,055 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
173 - 185 Greenwich High Road, London SE108JA , England
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Best prices for: 1 room 1 guest
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Novotel London Greenwich
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Novotel London Greenwich
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1,274 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Suffolk
Top Contributor
73 reviews 73 reviews
31 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

.... as I stay in many Novotel's and generally am pleased. Not a friendly welcome, not acknowledged as a cardholder, (nor given my usual welcome drink). The steam room was out of action which was incredibly irritating as its one of the reasons I came to stay here after a long journey. The Duty manager made a half hearted attempt... More 

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Southport, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am still extremely impressed with this hotel. The location, service and friendliness is great and I strongly recommend a visit. The prices are always good too, especially if you have a loyalty card.

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Csaba F, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear ChristineBampton, Thank you very much for the 5-star review! I am delighted to hear that our service and facilities met your expectations. We look forward to welcoming you back to Novotel London Greenwich soon. Kind regards, Csaba Farkas Guest Relations Manager More 

Berlin, Germany
1 review
5 of 5 stars Reviewed 3 days ago NEW

Came to Greenwich just for one night to see a musical at the Greenwich Theatre and looking for a hotel I remembered how much I like Novotel hotels and I chose this. What an excellent choice !!! Perfectly located at the train station, but quiet through, nice view from my fourth floor window, wonderful large room, comfy bed, great accessories,... More 

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Csaba F, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear PetraBerlin62, Thank you very much for taking the time to share your review with the online community. I am delighted to hear about your amazing experience at Novotel London Greenwich and I am very grateful for your kind comments about our staff. We hope that we have the opportunity to welcome you back soon. Best regards, Csaba Farkas Guest... More 

Suffolk
Top Contributor
103 reviews 103 reviews
43 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is located right next to the railway station, our room overlooked the tracks but we weren't disturbed at all by any noise. In fact, we slept really well on a very comfy mattress. The staff were all most helpful and friendly - we were offered an upgrade at check in for £10 to an executive room. This gave... More 

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Csaba F, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Tigger103, Thank you very much for commenting us on TripAdvisor. I am delighted to hear that our service and facilities met your expectations. We look forward to welcoming you back to Novotel London Greenwich in the near future. Kind regards, Csaba Farkas Guest Relations Manager More 

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On checkin they upgraded me to an executive room, apparently not related to my Accor status (though the two free drinks because of that were appreciated). The room makes a bit of a song and dance of it being an executive room, but nevertheless it seems significantly better than the last Novotel I stayed in - high-quality toiletries including exfoliating... More 

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Csaba F, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Kenny353, Thank you very much for taking the time to share your review with us. We do appreciate your loyalty towards Accor and we are delighted to hear that you enjoyed the benefits of the room upgrade and an the free drinks at the bar. We look forward to welcoming you back to Novotel London Greenwich soon. With kind... More 

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for a weekend with my husband - chose this hotel due to its proximity to the O2 where we were attending an event. Hotel and room were spotlessly clean. Had an executive room which was spacious, well equipped and very comfortable. Would be a 5 star rating except for the fact that we specifically asked for a black cab... More 

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Csaba F, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear triggswife, Thank you very much for taking the time to share your review with us. I am delighted to hear that you are enjoyed your stay, however I am very sorry to learn about your experience with the minicab. I do apologize for the inconvenience caused. We all look forward to welcoming you back to Novotel London Greenwich in... More 

2 reviews
2 of 5 stars Reviewed 1 week ago

Overall, it is a nice hotel. Not great for the business traveler. It's main problem and advantage is the fact it is ON the train rails... so if you need an easy train commute, it is great, but if you get one of the rooms facing the rails (like I did...) - you are in trouble... -> so make sure... More 

Review collected in partnership with Novotel Hotels

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Csaba F, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Eynav A, Thank you very much for taking the time to share your review with us. I am glad to hear that you enjoyed the location of the hotel close to the station, however I am very sorry to learn that your sleep was disturbed by the noise of the trains. Dear Eynav A, please feel free to contact... More 

Palma, España
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Alt ought it's a little bit far for Westminster o rest of city centre, it's perfect to stay with the family. Nice rooms, everything in perfect order, nice neighborhood,... We took the bus every day to the center and it's a nice trip. Also you have a nice walk around the Cuty Shark, Naval Museum, Greenwich observatory...

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Csaba F, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear jsubirats, Thank you very much for the 5-star review! We hope that we have another opportunity to welcome you back soon. Kind regards, Csaba Farkas Guest Relations Manager More 

Ilkley, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Good spot, tidy, clean, friendly staff and if you use the jubilee line or Thames Clippers fast catamaran it's not a bad place from which to explore London. Good parking and dead easy to get to off the M11

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Csaba F, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear BoosDadIlkley, Thank you very much for the 5-star review! We all look forward to welcoming you back soon. Kind regards, Csaba Farkas Guest Relations Manager More 

Sheffield, United Kingdom
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived late and tired to the hotel and were met by friendly staff - willing to offer ideas for London the following day - and made our way to our room. Unlike our recent stay in the Novotel in Paris (Gare de Lyon) the bed for the children was a double sofa and not two singles - not an... More 

Was this review helpful? Yes
Csaba F, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Garnett40, Thank you very much for taking the time to share your review with us. I am glad to hear that the location of the hotel was handy for you to visit attractions in London. I am truly sorry to learn about your experience and any shortcoming you had with your room. Please be assured that this is not... More 

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Staying in Greenwich

Neighborhood Profile
Greenwich
Greenwich Mean Time starts here, so to speak, as the very concept of global time was established at Royal Observatory, just one of several buildings of architectural interest in Greenwich. Indeed, the whole of Greenwich's historic town center, its Royal Park and a number of related buildings (and one world famous ship, the Cutty Sark) make up the UNESCO World Heritage site known as Maritime Greenwich. Today a laser beam is shot out across the night sky from the Observatory to mark the location of the Prime Meridian. Other bold (some say brash) 21st century additions to the area include landmarks such as The O2 entertainment complex (previously known as the Millennium Dome) and the Air Line cable cars, which offer scenic transport across the Thames between North Greenwich and the Royal Docks.
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