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Novotel London Greenwich

4.0 of 5 Hotel   |   173 - 185 Greenwich High Road, London SE108JA , England (East End / East London)
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86%
Ranked #240 of 1,054 Hotels in London
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
Pat B Cheltenham, United Kingdom
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1,117 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 of 5 stars Reviewed yesterday NEW

Stayed for 5 days in September. Hot temperature in the room at night even though outside was around 60. Not air conditioned, just a cooling system. Had to open windows all night. Noisy past midnight because the room was in front of a bar outside the hotel with a lot of people in the street. Excellent location next to a... More

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A TripAdvisor Member
3 of 5 stars Reviewed 3 days ago NEW

Arrived at hotel for two night weekend stay.hotel was in an excellent position being next to the train station.staff friendly and very helpful.bar and restaurant good.unfortunately rooms need refurbishment and upgrade. Certainly not four star standard.

Review collected in partnership with Galahotels.com

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Jogchum S, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Valued Guest, Thank you for taking some of your precious time writing this kind and honest review, which will certainly motivate my team to keep improving on both products and services. I am pleased to inform also that we started the renovation works in all our rooms since one week, and I am sure next time you will enjoy... More

Frinton-On-Sea, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed four nights for the Tall Ships Festival, in a superior room. Our request for a quiet location was granted, with the window closed no traffic noise could be heard from the main road (only slamming doors from other guests, which we have experienced in hotels worldwide). The hotel location is good, very close to DLR and about 10... More

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Jogchum S, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Valued Guest, We are definitely grateful for such a honest and detailed review, even if I have to apologize for those points which we did not meet your expectations. Novotel London Greenwich is well known for its quality on products and services, and your comments will certainly help us to assure that the problems you have experienced during your... More

Northampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at Novotel during Tall Ships Festival. Room very clean and staff friendly. Enjoyed breakfast at the hotel and there was a good choice of both hot and cold dishes. My only complaint was that the toilet was separate and that you had to walk round to the bathroom to wash your hands. A small wash basin in the toilet... More

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Jogchum S, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Guest, Thank you for your kind and honest review in regards to your recent stay with us. All my staff will certainly appreciate your words of appreciation and recommendation on TripAdvisor, and also your suggestion is appreciated. I am looking forward to welcome you again for another unforgettable stay at Novotel London Greenwich. Best Regards, Marzio Grava Guest Relations... More

London
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

short stay in december 2013 - close to DLR, clean and helpful staff. Check in was quick, the room was clean, well laid out and bigger than i thought it would be. close to local shops as well. if you're looking for a decent no thrills stay i would recommend this hotel.

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Jogchum S, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Valued Guest, Thank you so much for your review and comments in regards to your recent stay at Novotel London Greenwich. Your words of appreciation towards our hotel, and recommendation on TripAdvisor are the best prizes for our daily efforts on providing the best stay to every single guest. I am looking forward to welcome you back very shortly.... More

Leeds, United Kingdom
Top Contributor
91 reviews 91 reviews
77 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is rare that I feel an excellent rating is suitable however this hotel ticks all the boxes. Great access from the DLR, Greenwich, Cutty Sark, O2, etc etc. Welcoming and professional staff on arrival and checking out. Rooms very well appointed and maintained. Easy walking distance to attractions and boat to the 02 - a must if you are... More

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Jogchum S, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Valued Guest, You simply made my day with your review and 5 stars rating for your recent stay with us. I will definitely share your comments with my team, and I am sure it will motivate all on keeping our high standards in terms of products and services. Hospitality is what we love, and we will really be honoured... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel. Clean. Pleasant staff. Good buffet breakfast. Short commute to Canary Wharf on DLR. Will stay here again in October. Request a room at the front away from the DLR tracks as these can be noisy during the night. No other faults with hotel.

Was this review helpful? Yes
Jogchum S, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Valued Guest, Your words of appreciation towards our products and services simply amazed me! Thank you so much for your kind and honest review, and for recommending us on TripAdvisor, helping other guests on deciding where to stay in London! I am looking forward to welcome you again very shortly! Best Regards, Marzio Grava Guest Relations Manager More

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Additional Information about Novotel London Greenwich

Address: 173 - 185 Greenwich High Road, London SE108JA , England
Phone Number:
Location: United Kingdom > England > London > East End / East London , Greenwich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Greenwich 4*
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Also Known As:
Novotel London Greenwich Hotel London
Accor London Greenwich
London Novotel
Novotel Greenwich
Novotel London Greenwich England

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