We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel London Greenwich

4.0 of 5 173 - 185 Greenwich High Road, London SE108JA , England
Hotel website
Click for phone number
Hotel deals
Special Offer
SAVE UP TO 30% OFF
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
GreenLeadersBronze level
Novotel London Greenwich
Professional photos View all
Browse nearby
Novotel London Greenwich
Write a Review

1,145 reviews from our community

Traveler rating
    480
    502
    121
    26
    16
See reviews for
493
295
71
155
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1145)
  • Mar-May only
    (257)
  • Jun-Aug only
    (338)
  • Sep-Nov only
    (283)
  • Dec-Feb only
    (267)
All months
Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We have family in Greenwich and have stayed in this hotel previously. It is very convenient for the station, although a bit of a walk to the places of interest - Cutty Sark, Maritime Museum etc. Clean and comfortable and breakfasts have always been as good as they ever are in big chain hotels. Plenty of choice, if not the... More

Was this review helpful? Yes
Jogchum S, Manager at Novotel London Greenwich, responded to this review

Dear return Guest, It is always a great satisfaction to see guests coming back to us - after each visit knowing that your expectations will be higher and higher we need to do even more! I am glad that all of that was noticed and all the Team is looking forward to open our doors to you for the next... More

1 review
1 of 5 stars Reviewed 1 week ago

What can I say. Got charged double amounts and one year later, no response even though I emailed several times. Ended up paying 400 pounds instead of 200. This, together with the customer service just made my visit useless. Will probably never go back here and I advice other people do pay anything if they tell you to.

Was this review helpful? Yes
Jogchum S, Manager at Novotel London Greenwich, responded to this review

Dear Guest, Thank you for leaving your notes on TripAdvisor however and I would like to receive some more details on: h3476-rd@accor.com. I am very sad when any of our guests are not happy! As soon as I do have all information from your side I will personally look after your case straight away. Our aim is definitely not to... More

Rockingham, Australia
Top Contributor
102 reviews 102 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 6 days partly to catch-up with local family & also do a bit of sightseeing. Proximity to trains,buses & ferries is ideal - just get your Oyster card & go! The hotel was busy (summer hols), but the staff coped admirably. Food - The buffet breakfast was good , we also had meals in the bar which... More

Was this review helpful? Yes
Jogchum S, Manager at Novotel London Greenwich, responded to this review

Dear Guest, Your comment created such a big smile on my face this morning! Thank you so much on behalf of all my Team - we will be now looking forward to your return visit. Have a great day. Kind regards, Adrian Charowski Front Office Manager More

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for a weekend to see a show at the O2. Very good location, near DLR and 10 mins walk to river ferry (a good value alternative to the tube to get to central London). Despite being near the station and on a main road the room was quiet. Didn't have breakfast so cannot comment on that but the staff... More

Was this review helpful? Yes
Jogchum S, Manager at Novotel London Greenwich, responded to this review

Dear Guest, Thank you, thank you, thank you again! Calling us DECENT HOTEL means so much to all of us - we work here very hard to hear such words. Our efforts are now significantly awarded. We all do hope to see you coming back to Novotel London Greenwich. Kind regards, Adrian Charowski Front Office Manager More

Houston, Texas
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This is truly a 3-star (not 4-star) hotel that is comparable to a Marriott Courtyard or a Hyatt Place. Although it appears to be very close to the Docklands Light Rail (DLR) station and the National Rail, it is only convenient to travel with heavy luggage going towards Waterloo East/Charing Cross (west bound) or Lewisham in DLR (east bound). When... More

Was this review helpful? Yes
Jogchum S, Manager at Novotel London Greenwich, responded to this review

Dear Guest, Thank you for taking your time and describing your experience at our hotel. I would like to take few moments to analyse now your comments: "This is truly a 3-star (not 4-star) hotel that is comparable to a Marriott Courtyard or a Hyatt Place" Hotel star-rating understanding depends so much on our private experiences & expectations. We definitely... More

Belfast, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I left a note of complaint and as yet what a surprise no reply form the hotel. Four stars more Fawltey Towers. I and my guests waited 40 minutes just for a cup of tea. Then no plates or bowels to get our food on. waited again for staff to bring them out

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 1
Jogchum S, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Michael, Thank you for taking the time to convey your comments regarding your recent stay with us, We have received your online survey and I have sent a private message already. With kind regards, Csaba Farkas Guest Relations Manager More

Thane, India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in London during our Edinburgh + London trip of UK. The best part about the hotel is its proximity to the DLR station - Greenwich. In spite of its proximity to the station, the noise levels were pretty minimum. There are not many places around to eat. We had booked a double and a triple room. The rooms... More

Was this review helpful? Yes
Jogchum S, Manager at Novotel London Greenwich, responded to this review

Dear Guest, Thank you for the kind words being left on TripAdvisor. Let me refer to you comments: "The best part about the hotel is its proximity to the DLR station - Greenwich. In spite of its proximity to the station, the noise levels were pretty minimum" This is the fact - we are next to the Greenwich Train &... More

Nottingham, United Kingdom
Senior Contributor
35 reviews 35 reviews
35 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would recommend this hotel for a stay in Greenwich. Travelled as a young family, they had the room carefully prepared for us. Very modern, good amenities. Room was clean but not cleaned under the bed I noticed when our little one was crawling about. Nice gym area, restaurant and bar. Good choice and qualitŷ for breakfast. Very good location... More

Was this review helpful? Yes
Jogchum S, Manager at Novotel London Greenwich, responded to this review

Dear Guest, I do appreciate your comments being left of TripAdvisor. Such positive words can only motivate us and bring our hotel to the next level of service (you are absolutely right - some of the things should not happen). We would be all excited to welcome you back at Novotel London Grenewioch. Kind regards, Adrian Charowski Front Office Manager More

Dunkeld, United Kingdom
Top Contributor
58 reviews 58 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A little out of the way of central London but the conference facilities were okay. I didn't stay at the hotel itself but had breakfast there which was good although the size of the restaurant (breakfast) was too small for the number of guests. The staff were helpful and the sandwiches tasty. The location is fine so long as you... More

Was this review helpful? Yes
Jogchum S, Manager at Novotel London Greenwich, responded to this review

Dear Guest, Hope you will give a chance to host you at our hotel whilst you are in Greenwich next time! I really do appreciate You naming us DECENT - that means a lot. From 27th October you will be able to check yourself online whilst making bookings via novotel.com - looking forward to your feedback. Have a great day.... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Novotel London Greenwich? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel London Greenwich

Address: 173 - 185 Greenwich High Road, London SE108JA , England
Phone Number:
Location: United Kingdom > England > London > East End / East London , Greenwich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Greenwich 4*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Orbitz, Hotels.com, Priceline, Cheap Tickets, Venere, Agoda, ACCOR, TripOnline SA, Odigeo and Tingo so you can book your Novotel London Greenwich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Greenwich Hotel London
Accor London Greenwich
London Novotel
Novotel Greenwich
Novotel London Greenwich England

139 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (116)
Viewed
Room/suite (30)
Viewed
Hotel & grounds (19)
Viewed
View from room (16)
Viewed
Bathroom (10)
Viewed
Dining (1)
Viewed
Other (40)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Dining (4)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay