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Novotel London Greenwich

4.0 of 5 173 - 185 Greenwich High Road, London SE108JA , England
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Certificate of Excellence 2014
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Novotel London Greenwich
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Novotel London Greenwich
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1,184 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

I have spent three nights in a superior room (1 queen size bed + convertible sofa) with my family. The hotel location is very good, DLR and train stop is next to the hotel so within 30 minutes we could get into central London. Greenwich market, Cutty Sark, Royal Observatory, Maritime museum are within a walking distance (10 minutes with... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Novotel Greenwich is really very nice hotel for staying. Fantastic and friendly staff in the restaurant and good breakfast with a lots of choice. I would recommend to stay in this hotel without any hesitation.

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Franz Josef, New Zealand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here at the beginning of December- mid week through to the weekend, where Saturday nights are expensive accom options in London. Chose to stay in Greenwich because of the affordability of being slightly outside of london centre, and the Train lines are easily accessible. First impressions are good, nice looking hotel reception, and room. Bathroom is tiny and awkwardly... More 

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2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

When the Novotel Greenwich first opened several years ago it was fantastic for months. Reasonably priced real service in a real hotel. However, due to the major change in staff, lack of upkeep of the rooms and building maintenance in general it has gone down hill. Pretty much akin to the value of a brand new bmw bought from that... More 

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St. Albans, United Kingdom
Top Contributor
56 reviews 56 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very average hotel and definitely not 4 star. Rooms are basic like a premier inn. Light in toilet didnt work and service to check in and out very very slow should have more staff on to cope with busy times. Luckily I has a quiet room, but others that stayed from our company had trains and going past very early... More 

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Jogchum S, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Mia, We do appreciate your review following your stay with us. I would like to mention that our executive rooms provide an excellent comfort with a Nespresso machine, complimentary water, Bose docking station, free local calls, fast WiFi internet connection, bathrobes and slippers and premium bathroom amenities. In case of any maintenance related problems our well-trained staff is available... More 

Swansea, Wales, United Kingdom
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked into the Novotel, in fact still here until tomorrow, but things not great so needed a timely review. Billed as a 4 star however falls quite short, particularly in the comfort of the room, although I booked an executive room, the beds are extremely hard, the toilet is so small it's difficult to open the door to exit, the... More 

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Jogchum S, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Dave, Thank you very much for taking the time to share your opinion following your recent stay with us. I am sorry to hear that your experience with the breakfast did not meet your expectations. I would like to assure you that the described situation is not indicative of our usual high standards. I am also very pleased to... More 

Jersey, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel claims to be of a 4 star standard. I strongly believe that a Premier Inn provides better value. This Novotel was very basic and while the rooms are fairly spacious the general level of upkeep was not good. There was a coffee stain up the curtains and the grout in the shower had a quite significant degree of... More 

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Jogchum S, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Valued Guest, Thank you very much for taking the time to share your review with us. I am very glad that you mentioned the general conditions of your previous room, as we are expecting refurbishment of our bedrooms in the near future. I do hope that we will have the opportunity to accommodate you in one of the updated... More 

Delhi
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

Checking in a hotel while traveling in a group is not easy, and the staff at the reception at this hotel try everything to make the process as difficult and cumbersome for you as possible. The problem is compounded by the fact that most of the people at the reception do not understand English. Some of the staff is outright... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Always stay at the Novatel when we are going to gigs at the O2. it is an easy taxi journey away and it is next to a train station so easy to get to - as long as they are not doing engineering works which caught us out on one occasion. Staff are friendly and helpful, breakfast has a good... More 

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Jogchum S, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Alison, Thank you very much for sending us your feedback and for choosing Novotel London Greenwich for your recent stay. I am delighted to hear that our service and facilities met your expectations. We all look forward to welcoming you back to our hotel on your next visit to The O2. With kind regards, Csaba Farkas Guest Relations Manager More 

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Additional Information about Novotel London Greenwich

Address: 173 - 185 Greenwich High Road, London SE108JA , England
Phone Number:
Location: United Kingdom > England > London > East End / East London , Greenwich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel London Greenwich 4*
Number of rooms: 151
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TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, Despegar.com, Priceline, Travelocity, Agoda, Odigeo, ACCOR, TripOnline SA and Tingo so you can book your Novotel London Greenwich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Greenwich Hotel London
Accor London Greenwich
London Novotel
Novotel Greenwich
Novotel London Greenwich England
Hotel Style:
#24 Green Hotel in London
#176 Family Hotel in London
#192 Luxury Hotel in London
#299 Romantic Hotel in London
#304 Business Hotel in London

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Staying in Greenwich

Neighborhood Profile
Greenwich
Greenwich Mean Time starts here, so to speak, as the very concept of global time was established at Royal Observatory, just one of several buildings of architectural interest in Greenwich. Indeed, the whole of Greenwich's historic town center, its Royal Park and a number of related buildings (and one world famous ship, the Cutty Sark) make up the UNESCO World Heritage site known as Maritime Greenwich. Today a laser beam is shot out across the night sky from the Observatory to mark the location of the Prime Meridian. Other bold (some say brash) 21st century additions to the area include landmarks such as The O2 entertainment complex (previously known as the Millennium Dome) and the Air Line cable cars, which offer scenic transport across the Thames between North Greenwich and the Royal Docks.