We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Novotel London Greenwich

#279 of 1,052 Hotels in London
Certificate of Excellence
GreenLeadersBronze level
Hotel website
Hotel deals
173 - 185 Greenwich High Road, London SE108JA , England
Special Offer
UK SUMMER SALE
Book on
TripAdvisor
Trusted partner. We work with ACCORHOTELS.COM to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Novotel London Greenwich
Professional photos View all
Browse nearby
Novotel London Greenwich
Add Photo Write a Review

1,341 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    552
    593
    148
    32
    16
See reviews for
558
357
76
193
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (175)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1341)
  • Mar-May only
    (338)
  • Jun-Aug only
    (377)
  • Sep-Nov only
    (307)
  • Dec-Feb only
    (319)
All months
Bridgend, United Kingdom
Level Contributor
40 reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good points: 1) Excellent location for the DLR 2) Very good location for sight seeing Greenwich/ visting O2 3) Friendly reception and bar staff And the not so good points 1) Our room wasn't available even though we arrived after 2pm and while we were very happy to have a couple of beers in the bar it would have been... More 

Was this review helpful? Yes
Northern Ireland
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here this week for 3 nights with my husband and teenage son for Hillsong Conference at the 02. It is probably a little further out than we would have liked (6 stops to Canary Wharf) but v do-able. We checked in v late ... nearly midnight. We had been upgraded to an executive room which was a nice touch... More 

Was this review helpful? Yes
North East UK
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here on business on a trip to the excel centre. The hotel is really well placed being on the DLR line. It's a 1 minute walk to the station, and a 20 min ride to the excel centre. Staff in the hotel were friendly and polite, ate here once and it was fine as hotel food goes. Room was... More 

Was this review helpful? Yes
Aurora, Ontario, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staying at this hotel was a very pleasant experience. We arrived a little early in the day because of our flight timing, so we were pleased that they had a room all ready for us. It really helps when you get good service at your hotel after a long flight - thank you to the reception staff. The location of... More 

Was this review helpful? Yes
West Midlands
Level Contributor
46 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is standard Novotel fare so if you've stayed at one before, it's very much the standard product - comfortable bed, decent bathroom with shower and bath, flat screen TV, tea and coffee making facilities and a separate toilet. The room was clean although there were cracks in the bathroom lighting and the sink plughole did not work properly. These... More 

Was this review helpful? Yes 1
Erik D, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear PointyHairedBoss78, Thank you for taking the time to review our hotel. We appreciate your comments about our comfortable rooms and beds and apologise that your room had some maintenance issues. We also appreciate you sharing your feedback about the price of the bottled water in our rooms and are sorry this luxury is not offered to to all guests... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here during the busy holiday season. We loved the location - away from the touristy center, but very easy to get into town or connect with trains for day-trips. Also a short walk to city center for shops, restaurants, and the river boat services. At first there was something wrong with the heating with our room, but we... More 

Was this review helpful? Yes
Erik D, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Elizabeth, Your amazing feedback will be shared with the manager who with love to hear about his service excellence. It is always a pleasure to read great feedback and really appreciate you taking the time to share your experience. Please come again soon, Erik Davey More 

London, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night for a wedding locally. We managed to get some money off as we left booking until the last minute. I'm not sure that I would have paid the advertised price for the room. The reception/dining room area is really smart and nice and big. The reception staff were really friendly and our welcome was... More 

Was this review helpful? Yes
Erik D, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Rebecca, Thank you for sharing your comments about the hotel. It is great you noted our friendly reception staff and comfortable bedding. I apologise if our bathroom layout with the WC separated from the bathroom is not a feature you are used to and truly hope this did not effect your stay negatively. Sincerely, Erik Davey More 

Kuala Lumpur, Malaysia
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights and my partner needed to make some phone calls to Singapore and Malaysia due to work commitments. The front desk never advised us the call rates when we activated the international calling option, they just took the credit card and made no initiatives to advise their customers of the potential "daylight robbery" from the exorbitant... More 

Was this review helpful? Yes
Erik D, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Cylia82, Thank you for sharing your opinions about our comfortable hotel rooms and convenient location. I apologise that at the time of activating the international calls function with our reception team it was not made exceptionally clear that the rates are not the most competitive. Thank you again for sharing your thoughts and we hope we see you again... More 

Level Contributor
65 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed on business. Was clean, room was deceht. Service was friendly The location is very convenient for the city, right next to Greenwich tube. Didn't eat there so no idea if any good. However the bed was comfortable and it all seemed very new

Was this review helpful? Yes
Erik D, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear TheGP, Thank you for taking the time to review our hotel, Its wonderful to see our location and rooms have impressed you and I hope you will be back soon to enjoy them again. Best, Erik Davey More 

NJ
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Novotel London Greenwich was an immaculate, comfortable, and affordable stay. If you are going on a tour with Expat (which picks up from this hotel) or just looking to stay in Greenwich, the Novotel is truly top notch. The bed is one of the most comfortable I have slept in, the staff are helpful, professional, and pleasant, and the... More 

Was this review helpful? Yes
Erik D, Guest Relations Manager at Novotel London Greenwich, responded to this review

Dear Vanessa, Thank you for your outstanding opinions on our hotel and area! I am happy to see your stay was fabulous and I hope to welcome you back very soon. Best regards, Erik Davey More 

Questions? Get answers from hotel staff and past guests. Ask a question

162 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (138)
Viewed
Room/suite (42)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (26)
Viewed
View from room (17)
Viewed
Dining (2)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (24)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (5)
Viewed
Dining (4)
Viewed
Other (8)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
Greenwich
Ibis London Greenwich
Ibis London Greenwich
#425 of 1,052 in London
4.0 of 5 stars 792 reviews
Greenwich
Devonport House
Devonport House
#373 of 1,052 in London
4.0 of 5 stars 844 reviews
East End / East London
Mercure London Greenwich
Mercure London Greenwich
#221 of 1,052 in London
4.5 of 5 stars 907 reviews
Show Prices
Show Prices
Show Prices
Greenwich
Holiday Inn Express London - Greenwich
Docklands / Canary Wharf / Isle of Dogs
Novotel London ExCeL
Novotel London ExCeL
#348 of 1,052 in London
4.0 of 5 stars 1,477 reviews
Show Prices
Show Prices
Show Prices

Staying in Greenwich

Neighborhood Profile
Greenwich
Greenwich Mean Time starts here, so to speak, as the very concept of global time was established at Royal Observatory, just one of several buildings of architectural interest in Greenwich. Indeed, the whole of Greenwich's historic town center, its Royal Park and a number of related buildings (and one world famous ship, the Cutty Sark) make up the UNESCO World Heritage site known as Maritime Greenwich. Today a laser beam is shot out across the night sky from the Observatory to mark the location of the Prime Meridian. Other bold (some say brash) 21st century additions to the area include landmarks such as The O2 entertainment complex (previously known as the Millennium Dome) and the Air Line cable cars, which offer scenic transport across the Thames between North Greenwich and the Royal Docks.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay