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All 1,063 London hotels

Eaton Square Hotel

3.0 of 5 Hotel   |   50 Ebury Street, London SW1W 0LU, England (Formerly Belgravia Mews)
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Eaton Square Hotel
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Ranked #1,027 of 1,063 Hotels in London
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181 reviews from our community

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    14
    20
    133
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
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Swanley
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Requested twin bedded room. Got a double bed only with a mattress on the floor. Room had no window, musty, damp and in basement. Shower cubicle filthy, no remote for TV. Did wonders for my asthma. Mattress only about an inch thick. No manager available to talk to. Ruined 65th birthday. Awful don't go there.

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1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

at first we arrived and we had a lovely afternoon tea in the hotel where you check in about half a mile from this actual hotel. We then arrived at our room and I was shocked, me and mum have been put in a tiny room with 1 bed (queen size), there is a tiny toilet with a basen and... More

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Maidenhead, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 24, 2014

Booked a twin room. On arrival was informed there were no twin rooms and were allocated 2 single rooms which was acceptable. The entrance lobby was bright and clean. The rooms left a lot to be desired. No cover on the light fitting in the shower room. Shower control did not fit properly to the wall. Main light and lamp... More

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 29, 2014

So I booked this hotel, using a hotel booking site a few weeks before. Today, looking for the phone number, I found the tripadvisor reviews. oh no, it's going to be a nightmare. And now here I am, in my room (room 10 at number 50) and it's ... fine. Quite good. Nice. And I usually stay in holiday inns, hiltons, ... More

Was this review helpful? Yes 2
Doncaster, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 26, 2014

I paid a great deal of money to stay in a closet. The closet was probably charming in its day, and there was an old fireplace there, but everything is so misleading, even the address. First, the taxi driver had trouble finding it, then, having been dropped off with my luggage, I discovered that the check-in area was way down... More

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Birzebbuga, Malta
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2014

The first room I was given was the worse room I had. The shower and sink were only ideal for children as there is no way a grown up can shower comfortably in here. The toilet was in the corridor and had no lock. The room had no communication even if we were promised WiFi. TV did not work well... More

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 13, 2014

Worst ever. I can not begin telling you how bad it is. Worst thing is that outside and the corridors are so posh.... but when you get in the room dissapointment kicks in and if you need to use a bathroom.... run away screaming

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 11, 2014

The worst hotel ever. When we got in they make us wait for a long til one of the staff told us the "truth" , a cab was coming to pick us up because the room we had booked in advance was not available and we had to stay in another hotel in a different place. But, as we arrived... More

Was this review helpful? Yes 1
Top Contributor
61 reviews 61 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed June 6, 2014

The trick is: the location is great and you may think it is a good hotel. The price also suggests that. Well... you would be wrong! The entrance is from a very small door, the taxi driver did not believe there is an hotel there and asked me if I really wanted to go there! The building looks shabby... and... More

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Sean H, General Manager at Eaton Square Hotel, responded to this review

Thank you for taking the time to write the review about us on Tripadvisor. I was very surprised to read your comments as we have recently spent a good deal of money refurbishing the hotel. Regards Sean H General Manager More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 15, 2014

OK. Lets start with the positives. Having done that, seriously - do not stay at this disgusting hotel. At the price I wasn't expecting the Intercon but I can't remember staying a more unpleasant hotel. Backpack hostel in India is the closest I can think of. The room was tiny, cold and horrible cabine bathroom that was dirty and had... More

Was this review helpful? Yes 2
Sean H, General Manager at Eaton Square Hotel, responded to this review

Thank you for taking the time to write a review about the hotel on Tripadvisor. However whilst we welcome constructive criticism I do feel your comments are a little harsh. We have spent a good deal of time and money recently on an extensive refurbishment programme at the hotel as the the previous two reviews demonstrate. Regards Sean H Manager More

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Additional Information about Eaton Square Hotel

Address: 50 Ebury Street, London SW1W 0LU, England (Formerly Belgravia Mews)
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Eaton Square Hotel 3*
Number of rooms: 12
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Also Known As:
Belgravia Mews Hotel London
Eaton Square Hotel London, England

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