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All 1,073 London hotels

Eaton Square Hotel

3.0 of 5 Hotel   |   50 Ebury Street, London SW1W 0LU, England (Formerly Belgravia Mews)
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Ranked #1,015 of 1,073 hotels in London
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177 people have reviewed this hotel

Traveler rating
    2
    12
    14
    20
    129
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25
41
24
60
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    1.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
Maidenhead, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked a twin room. On arrival was informed there were no twin rooms and were allocated 2 single rooms which was acceptable. The entrance lobby was bright and clean. The rooms left a lot to be desired. No cover on the light fitting in the shower room. Shower control did not fit properly to the wall. Main light and lamp... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 weeks ago

So I booked this hotel, using a hotel booking site a few weeks before. Today, looking for the phone number, I found the tripadvisor reviews. oh no, it's going to be a nightmare. And now here I am, in my room (room 10 at number 50) and it's ... fine. Quite good. Nice. And I usually stay in holiday inns, hiltons, ... More

Was this review helpful? Yes 2
Doncaster, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 26, 2014

I paid a great deal of money to stay in a closet. The closet was probably charming in its day, and there was an old fireplace there, but everything is so misleading, even the address. First, the taxi driver had trouble finding it, then, having been dropped off with my luggage, I discovered that the check-in area was way down... More

Was this review helpful? Yes 1
Birzebbuga, Malta
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2014

The first room I was given was the worse room I had. The shower and sink were only ideal for children as there is no way a grown up can shower comfortably in here. The toilet was in the corridor and had no lock. The room had no communication even if we were promised WiFi. TV did not work well... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 13, 2014

Worst ever. I can not begin telling you how bad it is. Worst thing is that outside and the corridors are so posh.... but when you get in the room dissapointment kicks in and if you need to use a bathroom.... run away screaming

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 11, 2014

The worst hotel ever. When we got in they make us wait for a long til one of the staff told us the "truth" , a cab was coming to pick us up because the room we had booked in advance was not available and we had to stay in another hotel in a different place. But, as we arrived... More

Was this review helpful? Yes 1
Top Contributor
58 reviews 58 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 6, 2014

The trick is: the location is great and you may think it is a good hotel. The price also suggests that. Well... you would be wrong! The entrance is from a very small door, the taxi driver did not believe there is an hotel there and asked me if I really wanted to go there! The building looks shabby... and... More

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Sean H, General Manager at Eaton Square Hotel, responded to this review

Thank you for taking the time to write the review about us on Tripadvisor. I was very surprised to read your comments as we have recently spent a good deal of money refurbishing the hotel. Regards Sean H General Manager More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 15, 2014

OK. Lets start with the positives. Having done that, seriously - do not stay at this disgusting hotel. At the price I wasn't expecting the Intercon but I can't remember staying a more unpleasant hotel. Backpack hostel in India is the closest I can think of. The room was tiny, cold and horrible cabine bathroom that was dirty and had... More

Was this review helpful? Yes 2
Sean H, General Manager at Eaton Square Hotel, responded to this review

Thank you for taking the time to write a review about the hotel on Tripadvisor. However whilst we welcome constructive criticism I do feel your comments are a little harsh. We have spent a good deal of time and money recently on an extensive refurbishment programme at the hotel as the the previous two reviews demonstrate. Regards Sean H Manager More

London, United Kingdom
1 review
3 of 5 stars Reviewed April 12, 2014

I have just arrived at Belgravia Mews hotel and I am pleasantly surprised! Yes,its a bit annoying having to check in at the reception down the road, yes its annoying that our room is up 4 flights of steep stairs but.....unlike the terrible reviews the room is clean,nicely decorated, spacious, the tv works and we have a good size en... More

Was this review helpful? Yes
Sean H, General Manager at Eaton Square Hotel, responded to this review

Thank you very much for your comments. We value your comments as they are the only way we can strive to do a better job for our customers. The property has been refurbished recently. We hope you will continue to stay us. More

Cardiff, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 5, 2014

I booked this hotel very last minute for a very reasonable rate without looking at the trip advisor reviews first which is something I would never normally do. We were quite worried after reading the reviews but were so relieved on arrival! The reception area is pretty fancy as mentioned in other reviews and we were told we had been... More

Was this review helpful? Yes 1
Sean H, General Manager at Eaton Square Hotel, responded to this review

Thank you very much for taking the time to write a review on Tripadvisor. We value your comments as they are the best way for us to give a better service to our guests The property has been refurbished recently so it is good to see all the hard work paying off. We hope you will continue to stay us... More

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Additional Information about Eaton Square Hotel

Address: 50 Ebury Street, London SW1W 0LU, England (Formerly Belgravia Mews)
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Eaton Square Hotel 3*
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Also Known As:
Belgravia Mews Hotel London
Eaton Square Hotel London, England

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Amenities

Free High Speed Internet ( WiFi ) Room Service
Hotel Class
Official Description (provided by the hotel)
The Eaton Square Hotel offers boutique styled contemporary and guest accommodations in central London. Situated in the Belgravia in the heart of central London, the hotel is well located for many of London's top attractions.The Eaton Square Hotel is a perfect choice for both business and leisure travellers to London with excellent transport links to all parts of the great city. ... more   less 
Number of rooms
12

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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