We come to London several times a year but never had such awful experience.We have booked 3 nights to stay in Springfield hotel. The room was like a sauna with 40 degrees with no window, only a door to the yard. We asked to fix the heating system. When we returned and and asked if they managed to do anything... more

Got to hotel about 11am. The guy at the desk was friendly but as we were early for check in, we had to leave our bags in the main hall or wait til 1pm. We left the bags and when we came back at 9:30pm they were still in the hallway. Lucky the guests were honest. The room was disguisting!... more

stayed here for 5 days ...Front desk staff made an error with our booking when we arrived and we were asked to check out the day before we had planned to until we showed our invoice and proof of the error we had been treated like frauds.....despite this lapse on their part we were still relocated to an inferior room... more

Room was a bit dingy and dark. Looked onto the boiler room courtyard. Problem with the shower being too hot, so unable to shower on our first day until fixed - management helpful with this though. Biggest concern was that they charged a 5% surcharge for payment with credit card, and this wasn't mentioned either on booking or until I... more

Its been 3 yrs since we stayed at Springfield but reading some of these reviews it seems nothing has changed. I still have memories of our less than impressive stay there. When we arrived during the day the man at the counter couldnt even bother looking at us and smiling. Kept his head down and was less than helpful with... more

we stayed at this hotel for 3 nights during july '08. we tried booking over the internet initially but couldn't due to website not working. So we booked by phone and was quoted 75 pounds per night. when we arrived at the hotel the gentleman on reception was not happy because a staff member had quoted us the wrong price... more

more a b+b than hotel as it had no bar or lounge.decor was a bit dated,en suite was dated and needs refurbishment,breakfast was fine and staff were helpful.stayed 2 nights so it was ok for short visit.handy for circle line more

This is a fantastic location and you get what you pay for, but be aware of a few problems we encountered: We had 3 rooms for 3 nights, there is no lift so if you are on the top floor be prepared to lug your bags up a lot of stairs. There is no air-con, which worked out OK. The... more

I must praise the Springfield Hotel where i stayed for 4 nights. It is a B+B hotel. The staff were friendly. The breakfast was very good with excellent sausages. The room was warm, but not too warm, with a lovely ensuite shower. TV had the 5 UK channels. Beds were comfortable and clean, and were made up each day. Any... more