Positives first: Staff were polite and helpful. The hotel is well positioned near Hyde Park & plenty of tube stations. Negatives: Rooms are tired and not as clean as I would expect. Breakfast was limited and not of a particularly high quality. Very little available in the rooms - limited hot drink supplies (with curdled milk), no iron, no free... more

I would stay here again, it was friendly clean and comfortable. Pleasant reception area. Very clean room on arrival, (dropped it down by one because I felt it could have been cleaned a little better on the second day - toilet hadn't been cleaned properly). I arrived late morning, friendly receptionist who said she would store my luggage til later... more

I booked an executive double, which according to the pictures on late rooms.com had a settee and plenty of room. Our room had a window in, however when you looked out of it you were looking straight at a brick wall! There was no need for curtains as there was no light coming in. The room was a funny shape... more

After spending a while looking at various Hotels for our stay in London - we settled upon the TROY due to it's very good reviews on TripAdvisor. We were NOT disappointed ! From entering the lobby, there was a feeling of friendliness and cleanliness. The bedroom was available at Noon for an early check-in. The room was clean and spacious... more

Great location on the edge of Hyde Park. Due to the reasonable cost we did not expect the standard to be as high. Rooms were clean, breakfast was more than adequate, and the reception staff were really helpful. Would definitely book here again. more

This hotel got a great location in Central London. It's steps away from Hyde Park, underground stations (Bayswater or Queensway) and bus stations (just few stops away from Oxford St). I had a single room (No 301) which was quite spacios for London hotel. The renovations were not made long time ago but I would also welcome a new mattress... more

The Troy is on the North side of Hyde Park just 2 minutes walk from Queensway tube station. My 5th floor single room was clean, quiet (for London), a decent size and had all I needed - good shower, modern bathroom, comfy bed. Breakfast was more than ample and staf were friendly. more

Lovely, clean and good value for money all in a great part of London being very close to Kensington gardens & Hyde park. A couple of reception staff were a bit moody at times and would not acknowledge you unless you spoke first but this didn't put us off staying again. Breakfast was continental and cereal but suffitient, there are... more

I stayed at this hotel with friends last weekend as we were going to Hyde Park Calling. The hotel looks nice from the outside but appearances can be deceptive. We had paid £90 for one double room but when we booked in the receipt showed the room cost as £68. When we queried the (short & rather unhelpful) receptionist we... more