Just returned from a weekend at the Courthouse and am pleased to say it was absolutely perfect. I booked with Lastminute.com and it was a ‘top secret’ hotel so I couldn’t check the reviews before booking. After reading some of the reviews on here I was quite worried about what we would get. I guess we were simply lucky because... more

On checking in, the receptionists laughed at my Lastminute.com booking and generally treated me like low-grade scum! My room had the noisiest airconditioning, so I was eventually moved to another room (which took 2 hours to be made up) and which ended up to have equally noisy airconditioning, which could not be turned off. The pool was really tiny, and... more

No longer a Kempinski can see why more a 3 star hotel staff friendly but rooms disappointing would not stay again at the prices charged good location comfortable bed rooms small televison did not work very well no hairdryer in room no tea making facilities overpriced rooms I am sure there are much better hotels for the money carpets dirty... more

Booked hotel room through Lastminute.com, and chose hotel because of 5 star rating, central London location and spa/gymn facilities. Very disappointed with overall stay. Room was average, with small faults incongruous with 5 star rating (e.g. some stains on carpets, chipped bathroom tiles, flies permenantly in the room). However, more disappointing was the service which was lacklustre and at times... more

We went on a tour group. small room for 3 of us. we had trouble figuring out how to use the warm water. they brought tea though if you asked when you booked you wake up call. it was a good expierence but not wonderful. more

Having heard of the kempinski brand before, I was quite excited about my stay. Alas, it can only be described as a disaster, made all the more poignant by the fact that the room was ridiculously expensive. It started with the hotel reception and personnel who - while not rude - were certainly very indifferent. Upon checking into my room... more

Booked again through lastminute.com Check in was very efficient and we were upgraded free of charge. The staff were very polite and helpful. The room was lovely, spacious with a large bathroom. Outside the hotel is Liberties and Carnaby Street, with Oxford Street and all the other West end attractions on your doorstep. This hotel is famous because it was... more

We stay at the Courthouse at the end of May. We arrived at the hotel at around 11.00am, we checked in but our room was not ready and we were told we could have the room after 2pm. We returned at 2.30pm but the room was still not available, however the reception staff immediately organised a room up grade. There... more

Stayed here with my husband for a night in May, lured by a good price on Lastminute.com as well as the opportunity to try something new. Overall, the building's history and the excellent location balance what could probably be best described as a bland experience otherwise. There is no 'wow' factor here, and the staff, although friendly, are only just... more