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Hotel Xenia

4.0 of 5 160 Cromwell Road, London SW5 0TL, England
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Hotel Xenia
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405 reviews from our community

Traveler rating
    249
    109
    33
    11
    3
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47
169
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hotel Xenia
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Finland
Contributor
20 reviews 20 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 11, 2014

Positive: friendly and helpful staff, clean rooms, lovely bathroom, excellent location, comfortable beds Negative: being quite expensive standard twin room is really small for two people and our window was facing directly a window of another room.

Was this review helpful? Yes 1
HotelXenia, General Manager at Hotel Xenia, responded to this review

Dear Guest, Thank you for your comments based on your recent stay at Hotel Xenia. We appreciate all guest feedback and are pleased to learn that you found the team at Xenia to be so friendly and helpful and your room to be comfortable and finished to a high standard. I’m glad that the hotel was so conveniently located for... More 

Waterlooville, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2014

Recently stayed for a weekend theatre break.Absolutely great location, just 5 minute walk from Gloucester Road underground. On arrival shown to reception to check in which was quick and efficient and staff were really friendly. Our room had a small balcony to sit out on which was great as the weather was lovely. Room was spotlessly clean with everything you... More 

Was this review helpful? Yes 1
HotelXenia, General Manager at Hotel Xenia, responded to this review

Dear Guest, Thank you for sharing your review, it’s great to know how enjoyable your experience was and how confident you are in recommending our services. I am so pleased that your bedroom exceeded your expectations and that you were able to make the most of your balcony and enjoy the recent sunshine London has been experiencing. Your tip to... More 

Cambridge, United Kingdom
Top Contributor
117 reviews 117 reviews
56 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 10, 2014 via mobile

Beautiful hotel in a nice location and really friendly and caring staff. I didn't expect to have a big room but it was tiny with the smallest window. Since we spend most of the time outside, this wouldn't have been much of an issue if the bed was at least a decent side but it was shorter than normal and... More 

Was this review helpful? Yes 1
Blackpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 31, 2014 via mobile

Stayed for weakened,4star perfect, reception area clean staff very polite, room very clean bed comfortable bar well stocked and good service,and food faultless,highly recommend.location great for museum.and earls court,

Was this review helpful? Yes 2
HotelXenia, General Manager at Hotel Xenia, responded to this review

Dear Guest, Thank you for taking the time to share your positive comments on your recent stay at Hotel Xenia. My team and I are pleased to hear that your weekend was perfect, with great service, food and in-room comforts. Furthermore, our Chef is delighted that you found his cuisine to be faultless. Thank you for choosing to stay at... More 

Birmingham, England, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 29, 2014

This hotel is great! It is in a terrific location, close to Gloucester Road metro, which has 3 lines- very handy. It is a very classy and comfortable hotel. We were greeted with a smile when we came in, and needed a ticket printed off, which was promptly delivered to our room! It is next door to a Sainsburys which... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
HotelXenia, General Manager at Hotel Xenia, responded to this review

Dear Guest, Thank you for sharing your very positive feedback of your recent stay at Hotel Xenia, it is much appreciated. It is with joy that I learn how enjoyable your stay was and that you found both the design, facilities and service to be great. Many of our guests comment as to how convenient a location we are in.... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2014

Stayed for 2 nights in Feb 2014 as part of a superbreak package. Originally booked for one night, but emailed hotel manager and informed them it was our 1 year anniversary... and asked if they could do anything special! We were offered a free room upgrade, so we thought we'd stay another night, and only had to pay the lower... More 

Was this review helpful? Yes
HotelXenia, General Manager at Hotel Xenia, responded to this review

Dear Guest, Thank you for choosing to stay at Hotel Xenia. I am delighted to hear that you had such an enjoyable stay as part of your anniversary celebrations! It is a delight to welcome guests to the hotel, particularly when they have chosen to stay with us to celebrate something special. Informing us in advance, when booking directly of... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed in this hotel in late July last year. We booked it cause it was just recently refurbished and the hotel decor looked nice from the website. We arrived on a very early flight and reached South Kensington by 8am. We decided to drop our luggage at the hotel first before exploring the area. We were pleasantly surprised the... More 

Was this review helpful? Yes 3
HotelXenia, General Manager at Hotel Xenia, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts of your experience at Hotel Xenia from your stay last summer. I am pleased to learn that you were able to enter your room prior to our standard check-in time. Our front desk team strive to make the checking-in process as efficient as possible and check guests into... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 28, 2014

Thank you so much for my stay at Hotel Xenia. The staff was all so helpful and very welcoming! The room was beautiful and so well maintained, also an added touch that we had a room with a balcony. It was amazing. The hotel in general is just lovely, I would defiantly recommend and would love to stay again for... More 

Was this review helpful? Yes
HotelXenia, General Manager at Hotel Xenia, responded to this review

Dear Guest, I am pleased to hear that your stay was so enjoyable and that you felt so welcomed by our warm and friendly staff. Furthermore I am pleased to learn that you took advantage of the balcony in your bedroom. Many of our guests who stay in these room types comment as to the added value it brings to... More 

Guernsey, United Kingdom
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 28, 2014

I stayed at Hotel Xenia for work recently and really enjoyed my stay. I arrived at 8am and was lucky enough to not only be allowed to check in, but I also received an upgrade on my room. It was very comfortable and I was able to work all day interrupted on the free wifi. The room was very nicely... More 

Was this review helpful? Yes
HotelXenia, General Manager at Hotel Xenia, responded to this review

Dear Guest, Thank you for taking the time to express your views on your recent stay at Hotel Xenia. My team and I are delighted that you enjoyed your time at the hotel and that it provided a comfortable place for you to work productively whilst out of the office! For your future reference, the hotel is located between both... More 

NYC
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed May 27, 2014 via mobile

I was staying in the east end in a great hotel and decided to stay in London an extra night but the rate was super high so we moved to Xenia. Room was still 400$ but its London and I thought it looked good from reviews. It's in Kensington, which is really nice and fancy, but if you are young... More 

Was this review helpful? Yes 1
HotelXenia, General Manager at Hotel Xenia, responded to this review

Dear Guest, Thank you for taking the time to share your comment on your recent stay at Hotel Xenia. May I start by saying that I am pleased to know you found our staff and service to be friendly and helpful. We pride ourselves in providing excellent guest service and making those staying away from home feel most comfortable. I... More 

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Additional Information about Hotel Xenia

Address: 160 Cromwell Road, London SW5 0TL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Xenia 4*
Number of rooms: 99
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Also Known As:
Hotel Xenia London, England
Hotel Style:
#84 Luxury Hotel in London
#134 Romantic Hotel in London
#141 Family Hotel in London

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South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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