when we checked in they hadn't a clue who we were..even with our booking reference number that I done online..so they gave us a tiny twin room instead of a double. .our sheets and pillows were stained with something like rust/water marks?! There was rubbish on the floor, cockroaches in our bathroom aswel as a massive spider and no toilet... More
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- Also Known As:
- Baytree Hotel London, England