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The Dictionary Hostel

10 - 20 Kingsland Road | Shoreditch, London E2 8DA, England
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The Dictionary Hostel
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The Dictionary Hostel
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130 reviews from our community

Traveler rating
    23
    33
    25
    21
    28
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28
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Queenstown, New Zealand
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

3 staff working at reception desk BUT only one was serving, the other 2 didn't acknowledge people waiting. This is very frustrating when it seemed to take a while to check people and some people just wanted to ask simple questions. However most of the time the staff were very friendly and helpful Hostel was clean and Tidy, small but... More

Was this review helpful? Yes
Franconia, New Hampshire
Contributor
19 reviews 19 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

The staff at the Dictionary aren't mean, but they are pretty incompetent. I booked 3 beds a couple weeks in advance, and they only actually reserved two beds. One of the receptionists did point me in the direction of a cheap hotel instead. On the return leg of our trip, we came back thru London, so we did actually stay... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

When I booked my stay at this hostel I was very excited. The area (Shoreditch) is THE BEST NIGHT SPOT IN LONDON! Well, pretty much. It is full of bars, clubs, cafes and restaurants. The designer clothes shops are great also. Well worth staying here just to see Shoredich. It is also close to Old Street, Bethnal Green, and Dalston... More

Was this review helpful? Yes
DictionaryHostel, General Manager at The Dictionary Hostel, responded to this review

Thanks for your review! We love to get your feedback. We are so glad you loved the location. It's great, isn't it? It can get a bit noisy being in such a good location for nightlife though, you're right! Whenever I go travelling and stay in hostels myself, I always take earplugs and an aeroplane eye mask just to make... More

Sussex
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Check in was a joke. Took 45 mins. The reception area could be confused with a rehab centre. There were mouse catch boxes in the room. Room was dirty. Beds poor quality. Staff werent particularly helpful. Despite asking for id to checkin there was no security. Showers had warning that no water. Place isnt cheap for a hostel better using... More

Was this review helpful? Yes 1
DictionaryHostel, General Manager at The Dictionary Hostel, responded to this review

Wow, I'm sorry you seem to have had such a bad experience with us! Check in should not be that slow - there's no excuse :( I have just purchased a new passport scanner for reception which should speed up check in, but I'm just waiting for it to be installed by our software company. Should be operational by next... More

Birmingham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's a fun hostel! Yes, it's a little noisy and not perfect, but in a cool location, great bars and a cool building. Will defo reccomend. Moody slightly older woman behind reception killed the vibe, but other staff were cool.

Was this review helpful? Yes 2
DictionaryHostel, General Manager at The Dictionary Hostel, responded to this review

HI! Thanks for the feedback. Lovely to hear you had such a good time. We love the location too! We've just hired 2 new receptionists and are training them up as we speak. Hope you'll come back and visit us soon to see all the improvements we're making. :) More

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 9, 2014

While I was studying abroad in France this past Jan./Feb. a group of 8 of us decided to take off to London for the long weekend. Unfortunately, as we had decided to book last minute there were very few hostels to pick from that had a room that could accommodate all of us at a decent price. We ended up... More

Was this review helpful? Yes 2
DictionaryHostel, General Manager at The Dictionary Hostel, responded to this review

Hi. Thanks for your review! I'm glad you enjoyed the location of the hostel and made the most of the discount in the bar ;) It's always nice to meet some other travellers too. We charge for any extras like adapters, locks and towels to keep the prices as low as possible. That way you only pay for what you... More

Perth, Australia
Top Contributor
104 reviews 104 reviews
51 hotel reviews
87 helpful votes 87 helpful votes
1 of 5 stars Reviewed September 28, 2014

The only positive I could say about this hostel is that it has a well good location in a cool part of East London and only a short trip away from the city. It started off poorly right from the get go. It took 30+ minutes to check in (there was about 10 people trying to check in at once... More

Was this review helpful? Yes 3
DictionaryHostel, General Manager at The Dictionary Hostel, responded to this review

Hi! Thanks for leaving us a review - it helps us to improve :) You're right! Check in can be slow when there's a big queue of people. Sorry about that. To sort this we have just employed a second receptionist for peak hours and purchased a new passport scanner to speed up inputting details. We offer free wifi in... More

Kent, United Kingdom
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 24, 2014

After looking at the reviews I wasn't put of as I looked at the location and the character which looked great... Mice, noise, and rude staff didn't put us off. After booking via email with Jo I was really impressed at the quick response and a booking was made for 5 people in a private room. I then emailed 5... More

Was this review helpful? Yes 4
DictionaryHostel, General Manager at The Dictionary Hostel, responded to this review

Hi there! Thanks for leaving us feedback. You're right! We did have a few teething problems with the new booking system when we switched over from the old one in September. Technology, hey! We all struggle with it sometimes. This is not a problem which we normally have and was a result of a perfect storm of technology issues and... More

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 22, 2014 via mobile

Ok, let's start from the positive: first, it's well placed in the city. Second and last, (almost) everyone that work there are very nice people and try to help you in all they can, but there are many things they can't control. The bathroom! I never saw such a small place, (it was hard to get undressed) and then have... More

Was this review helpful? Yes 3
DictionaryHostel, General Manager at The Dictionary Hostel, responded to this review

Hi there! Thanks for the feedback. You're right! We are located in the heart of Shoreditch, which is a great place for going out, but this means it can get a little bit noisy at night when lots of people are out partying. Whenever I go travelling to hostels, I always take earplugs and an aeroplane eye mask just in... More

Reading, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 21, 2014

Its just horrific. The reception did not have clue about bookings . The beds where filty as where the floors and bathrooms ... filth smeared on the walls . Do not stay here . Full of high teenagers making out in the corridors and noise no sleep all night !

Was this review helpful? Yes 1
DictionaryHostel, General Manager at The Dictionary Hostel, responded to this review

Hi! Thanks for the feedback. I'm sorry to hear you didn't enjoy your stay with us. In September we changed over to a new booking system, which, like any computer system, takes a while to get to grips with at first. Hopefully this explains why reception might have had a few troubles while you were staying with us, but I... More

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Additional Information about The Dictionary Hostel

Address: 10 - 20 Kingsland Road | Shoreditch, London E2 8DA, England
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $
Number of rooms: 38
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Also Known As:
The Dictionary Hostel London, England

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