We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

citizenM London Bankside

#48 of 1,049 Hotels in London
Certificate of Excellence
Hotel website
20 Lavington Street, London SE1 0NZ, England
Special Price
15% off room rate
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
citizenM London Bankside
Professional photos View all
Browse nearby
citizenM London Bankside
Write a Review

2,124 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (461)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
There are newer reviews for citizenM London Bankside
See the most recent reviews
Coventry, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 26, 2014

Everything you expect from a fab stay; the hotel offers true 5 star service with amazing rooms and great size for London. Compared to many hotels in London I would say that CirtizenM is great value for money and I am sure that we will stay there again. Staff are so polite and helpful and they went beyond the norm... More 

Was this review helpful? Yes 2
Barnsley, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

The hotel decor itself is very impressive, love the quirky feel and relaxed atmosphere. I stayed here two nights (separate bookings) the first night my room was fab, so spacious, comfortable and well designed! The second time I stayed here my room was much smaller, and was quite difficult for 2 girls with lots of luggage to get ready in.... More 

Was this review helpful? Yes 1
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 25, 2014

Top class hotel in a great location Great super modern design near the shard and the fantastic borough market Great reception automated check in and superb ultra modern rooms, which are small but have huge beds ,great showers and it's all automated from a samsung pad TV above bed,fridge good lighting free movies and everything just works ! The staff... More 

Was this review helpful? Yes 2
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 25, 2014

I felt myself part of an interactive modern art exhibition in this hotel. Every little piece of the concept challenges your senses and your thoughts. The very intelligent designed rooms are small, the bathroom is integrated in the space as a source of light, and the colours are up to you. Depends on your personality if you’ll fall in love... More 

Was this review helpful? Yes 2
14 reviews 14 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 24, 2014

Spent one night at the Citizen M bankside in February 2014, this boutique style hotel is ideal for a short stay. I liked the minimalist styling and gadgety rooms which were more than adequate for our break. The rooms are all identical and aren't very big. An oversize bed takes up the whole end of the room under the window,... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed February 23, 2014

Booked here on the recommendation of a friend who's stayed in the one in Amsterdam. As soon as you walk in you feel at home, the lobby/bar/lounge area is warm and inviting. Check-Ins a breeze using the terminals and RFID keycards and the room was great. We had a hand written note welcoming us, a lovely touch. The rooms are... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2014

Finally the PERFECT hotel model! A place you want to be in (fun philosophy and great design), comfortable (the extra large king size beds in all rooms are amazing and the temperature, lighting, and media all controlled by a "moon pad"), great atmosphere and food, all at a price that makes it affordable enough not just to be an occasional... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
33 reviews 33 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 21, 2014

We usually go there after work and the environment is welcoming and relaxed. Good beer selection and nice / cosy layout help chilled out. The furniture are very modern and trendy and spaces are bigger enought to do not feel overcrouwded. Service at the bar during busy time can be slow so you need to be a little but patient

Was this review helpful? Yes 1
Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2014 via mobile

Great concept this hotel has. Although the room are very small but well equipped with nice gadgets, the best place of the hotel is the general area. It is not a lobby but a nice place to work and to relax (small bar) in the middle. Across the street a food market with reat hot dogs.

Was this review helpful? Yes
Lichfield, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2014

Me and my boyfriend stayed here for one night on Valentines day, and we had the most incredible stay! I had been wanting to stay at a CitizenM for ages, and when we finally got round to booking, it was so much better than I had imagined! The room was incredible, I could have spend all day in there! And... More 

Was this review helpful? Yes 3
Questions? Get answers from hotel staff and past guests. Ask a question

970 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (749)
Room/suite (179)
Hotel & grounds (222)
Bathroom (42)
Dining (65)
View from room (13)
Pool/beach area (2)
Family/play areas (9)
Business center/function rooms (10)
Videos (2)
Other (205)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (157)
Amenities (23)
Restaurants and Bars (8)
Standard Room (51)
The Hotel (75)

Management photos: Courtesy of the property manager

All management photos (64)
Hotel & grounds (27)
Business center/function rooms (5)
Room/suite (11)
Dining (11)
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Staying in Southwark

Neighborhood Profile
Even before the arrival of the instantly iconic Shard, the riverside scene in Southwark had moved well beyond any up-and-coming phase of development. For quite some time, locals and out-of-towners alike have loved browsing the boutiques of Bermondsey High Street, foraging through the bounteous stalls at centuries old foodie haven Borough Market, and flocking to the banks of the Thames to enjoy some of Britain's biggest attractions such as Tate Modern and Shakespeare's Globe. Despite Southwark's many popular draws, instant calm can be achieved easily by turning down almost any side street. For more urban buzz, a quick stroll across famed bridges like the pedestrianized Millennium Bridge or the ever photogenic Tower Bridge yields access to the very core of Central London. And with London Bridge Station as this neighborhood's main transportation hub, getting across town (or to anywhere in England for that matter) is a relative breeze.
Explore this neighborhood


Questions? Get answers from hotel staff and past guests. Ask a question