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Park Grand London Hyde Park

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78-82 Westbourne Terrace | Paddington, London W2 6QA, England
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Park Grand London Hyde Park
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Park Grand London Hyde Park
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1,012 reviews from our community

Traveler rating
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    382
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    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Grand London Hyde Park
See the most recent reviews
Eastbourne, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed July 12, 2013

We paid and booked in advance. Room was ready early,clean and very quiet.very friendly staff. Excellent breakfast. You cant go wrong staying here.Location is good for West End .Plenty of good restaurants nearby.

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback on your recent stay. I am glad that your experience overall was a positive one .Your comments have been re-laid to our team to ensure we are constantly providing best services to our guests. I do hope you will return to us again in the near future.... More 

Portsmouth
Top Contributor
76 reviews 76 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed July 9, 2013

We stayed here after a gig in Hyde Park. There is about 10 parking spaces outside and luckily we got one. The room was 3 singles for 3 men and was great value for a Saturday night. Complimentary wine, fruit and soft drinks in the room was a nice touch and lots of TV channels. The breakfast was great and... More 

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback on your recent stay. I am glad that your experience overall was a positive one .Your comments have been re-laid to our team to ensure we are constantly providing best services to our guests. I do hope you will return to us again in the near future.... More 

Coventry, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed July 9, 2013

The Hotel itself was superb for the relatively good price. The rooms, and especially the bathroom were extremely small. But for a 2 or 3 night stay this is not a problem. The rooms were clean, the air con didn't work in one of the rooms (not usually a problem in London but we had the hottest weekend of the... More 

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback on your recent stay. I am glad that your experience overall was a positive one .Your comments have been re-laid to our team to ensure we are constantly providing best services to our guests. I do hope you will return to us again in the near future.... More 

Denbigh, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 9, 2013

I booked this hotel back in February. A couple of weeks ago I received an email from them to advise me that there had been a problem authorising the card I had used when booking. I called them and quoted the card number again and they told me everything was now OK and my booking was confirmed. I asked them... More 

Was this review helpful? Yes 2
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More 

Orange, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 8, 2013

After a long day of traveling, arrived at this hotel to be told, like others, that a "boiler" was down so some rooms did not have hot water and we had to be moved to another of their hotels. Quite disappointing but what could we do. They paid for a car to take us to the other hotel and gave... More 

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More 

Aberdeenshire, Scotland UK
Top Contributor
50 reviews 50 reviews
26 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed July 8, 2013

We were really looking forward to our stay as the reviews had been so good, what a disappointment. Okay so the good points - location is excellent, 10min walk from paddington station and hyde park. Perfect for us. The rate was reasonable and the room was clean. But...the room was absolutely tiny. We read it would be quite small, but... More 

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More 

sunderland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 7, 2013 via mobile

We stayed here for my daughter's 21 st birthday and went to see Robbie Williams. We were upgraded to a stunning 2 story room. The staff were so helpful and pleasant. We had a delicious breakfast. It's near Paddington station. All in all brilliant

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to give us your feedback on your recent stay. I am glad that your experience overall was a positive one .Your comments have been re-laid to our team to ensure we are constantly providing best services to our guests. I do hope you will return to us again in the near future.... More 

London
1 review
4 of 5 stars Reviewed July 4, 2013

This was a really beautiful hotel with lovely check in staff and the bar was great with music. Unfortunately when I turned back the bed there were several hairs in the bed. It was too late to complain but when i checked out I told the person on reception who did not seem to be that interested and, as I... More 

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com as per your earliest convenience so we can discuss this further. Once again, kindly accept our sincere apologies & we look forward to welcoming you back at the Park Grand... More 

New Delhi, India
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 3, 2013

Stayed here for 3 nights. Later I stayed in another hotel at London for one night & regretted it. This is an awesome place with great location. Close ot Paddington so transiting to Heathrow is super easy. Hyde Park is close by for morning run. Oxford Street is 10 minutes away for shopping and eating.Free & fast wifi 24 by... More 

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for your wonderful feedback about the Park Grand London Hyde Park. I am glad you have had a lovely stay with us, I was incredibly proud to relay your feedback to my team. Your views are very much appreciated, we are delighted that you had such a wonderful stay and we thank you for complimenting our... More 

ggn
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 3, 2013

We are just back after staying at this property for 2 weeks. The experience was very good on two counts, location & hospitality. The hotel is 5 min from Paddinton station & 6 minutes from Lancaster gate station. Hyde Park is a 6-7 min easy walk away. 15 min walk gets you to Oxford street for major shopping action, on... More 

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for your wonderful feedback about the Park Grand London Hyde Park. I am glad you have had a lovely stay with us, I was incredibly proud to relay your feedback to my team. Your views are very much appreciated, we are delighted that you had such a wonderful stay and we thank you for complimenting our... More 

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