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Park Grand London Hyde Park

4.0 of 5 Boutique Hotel   |   78-82 Westbourne Terrace | Paddington, London W2 6QA, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #352 of 1,054 Hotels in London
A recent review
3 of 5 stars Reviewed May 11, 2013
Silvie K Prague
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784 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Grand London Hyde Park
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Prague
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 11, 2013

We stayed here for 4 nights with my family. The hotel was rated ****, which is not really accurate, I would say rather ***. The hotel and the room were clean. The room and the bathroom were rather small (we had a quadruple room), which was not really a problem, since we spent just a little time in the hotel.... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. I request you to please give us another opportunity to serve in future. Kind Regards Gourav... More

Newport, United Kingdom
1 review
5 of 5 stars Reviewed May 8, 2013

We found this hotel on line while researching the prices etc of a major hotel chain. What a gem we unearthed. The room was a one bedroom studio flat. Very clean and tidy, with a small kitchen area,a large king size bed,two plasma screen Tv's and a huge walk The location of a five minute walk from Paddington station is... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for staying at Park Grand London Hyde Park. Our mission is to make your stay memorable in every way, and your comments will provide us with the information we need to maintain our high level of service. We look forward to having the opportunity of welcoming you back to the Park Grand London Hyde Park in... More

Watford, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

We stayed overnight to go to the theatre on Friday night and visit Hyde Park and environs to celebrate my husband's birthday. The hotel was a short walk from the tube station. Staff were extremely friendly & helpful and the hotel gave us a free upgrade from double room to club suite which was really kind of them. Even though... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us at the Park Grand London Hyde Park. I am writing to you personally to thank you for your stay with us. We will surely take a note of your feedback which will help us to deliver excellent customer service. Kindly let me inform before you next visit & I will do the... More

wales
Contributor
20 reviews 20 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 7, 2013

Although the room could of been bigger...we didn't plan on staying in the room more than we had to as there is so much to see in London Breakfast was plentyful,again staff were friendly and helpful. Hotel was clean and good location.

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, We thank you for your lovely comments about our premises & our fabulous staff. We hope you will be back soon and for assistance in booking your future stay please write to me on housemanager.hydepark@shaftesburyhotels.com Kind Regards Gourav Gupta More

Lincoln, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 5, 2013

We stayed here this weekend for my wife's birthday. The hotel was clean and on the whole, with some exceptions the staff where polite. The room was very small and although our friends had paid the same amount for the same standard of room their room in every way was smaller by some considerable portion. When this was mention the... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com as per your earliest convenience so we can discuss this further. Once again, kindly accept our sincere apologies & we look forward to welcoming you back at the Park Grand... More

British Columbia
Top Contributor
58 reviews 58 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 4, 2013

We selected this hotel because of its proximty to Paddington Station and the Heathrow Express. It's only two blocks away. Other than that, it's pretty typical of this area and style of hotel. Clean, fairly well decorated rooms with updated ensuites with shower, large TV and free WiFi. But, as with all similar hotels, the standard rooms are very small... More

Was this review helpful? Yes 1
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, We thank you for the comments .As mentioned, our rooms are indeed different in sizes. I would like to request you to give us an opportunity to arrange bigger room for you. Please let me know about your future visit to do the arrangement. We are looking forward to welcome you back in the near future. Kind Regards... More

Victoria, Canada
Top Contributor
125 reviews 125 reviews
41 hotel reviews
69 helpful votes 69 helpful votes
2 of 5 stars Reviewed May 4, 2013

We had the smallest room on our floor (according to the fire escape plan) and boy did it ever feel that way. Even though it was super clean, it's just about the smallest room I've ever been in (excluding hostels). Of course London is a pricey town and this is a good option in that sense, but I don't feel... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, We thank you for staying with us at Park Grand London Hyde Park. As mentioned, our rooms are indeed different in sizes. I would like to request you to give us an opportunity to arrange bigger room for you. Please let me know about your future visit to do the arrangement. We are looking forward to welcome you... More

Obsteig
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 3, 2013

Fortunately today is my last day in this hotel. I stayed there for 6 nights and every morning I woke with a aching back. I complained two times because of the bed and the second time they did something, but the bed is still one of the worst I ever slept in. The room itself is very tiny, but clean.... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com as per your earliest convenience so we can discuss this further. Once again, kindly accept our sincere apologies & we look forward to welcoming you back at the Park Grand... More

Bristol, United Kingdom
2 reviews
4 of 5 stars Reviewed May 3, 2013

A very nice hotel, quiet and good breakfast. close to paddington station, would definitely go there again. Staff were extremely friendly and we were allowed to leave our suitcases in safekeeping as we arrived early. Look on their own website for cheaper deals.

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, We are glad to hear that you had a very enjoyable stay with us. We ensure every guest has a relaxing visit & will look forward to see you soon. Kind Regards Gourav Gupta More

Venice, Italy
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 2, 2013

I've been in london many times and everytime looking for an hotel to stay that is acceptable without spending millions of pounds is really difficult. The Park Grand London hyde park is a great choice! rooms are quite and very clean, bed is comfortable and bathroom is quite big and clean! Staff is super friendly and breakfast is great!! On... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, We are glad to hear that you had an enjoyable stay with us. We ensure every guest has a relaxing visit and thank you for your observation in regards to our breakfast. We hope to see you again very soon & you can certainly write to me housemanager.hydepark@shaftesburyhotels.com for any assistance you may require. Kind Regards Gourav Gupta More

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Additional Information about Park Grand London Hyde Park

Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Grand London Hyde Park 4*
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Also Known As:
Park Grand London Hyde Park England

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