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All 1,073 London hotels

Park Grand London Hyde Park

4.0 of 5 Boutique Hotel   |   78-82 Westbourne Terrace | Paddington, London W2 6QA, England (Bayswater / Notting Hill / Lancaster Gate )
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Park Grand London Hyde Park
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72%
Ranked #345 of 1,073 hotels in London
A recent review
5 of 5 stars Reviewed August 22, 2013
Robsclan1
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  • Reviews (721)
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  • Room tips (177)
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721 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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There are newer reviews for Park Grand London Hyde Park
See the most recent reviews
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 22, 2013 via mobile

I ended up in this hotel as the original hotel I booked had a flood! The staff were outstanding. They were helpful, polite, cheery, professional and genuinely cared about making sure I enjoyed my stay. The rooms are cozy but extremely comfortable. Cooked breakfast was mmmmmmm😘. Location is great to do or see anything in London. I 100% would select... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for your wonderful feedback about the Park Grand London Hyde Park. I am glad you have had a lovely stay with us, I was incredibly proud to relay your feedback to my team. Your views are very much appreciated, we are delighted that you had such a wonderful stay and we thank you for complimenting our... More

Romsey, England, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 21, 2013

We stayed here(self , wife and 16 year old) for one of the Hyde Park concerts and would certainly stay here again if in the area. The hotel was having some refurbishments done to it but they did not impact on our stay at all. Our room was a good size with a very nice bathroom. No complaints about this.... More

Was this review helpful? Yes 1
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us to deliver excellent customer service. We will... More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 16, 2013

We booked a room for three persons and it was nice and clean, also spacious enough. We were in London during a hot period and were happy to have air condition. Close to Paddington station with several tube lines as well as the Heathrow express.

Was this review helpful? Yes 2
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for staying with us. I am writing to you personally to thank you for your stay with us. I am delighted to know that you had an enjoyable and comfortable time during your stay with us. We will surely take a note of your feedback which will help us to deliver excellent customer service. We will... More

Guernsey, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 15, 2013

We checked in and were happy to find out that we were upgraded to a deluxe suite or a room. The room which we were in was small and poorly designed, very small , so small that it made me wonder about the normal room if we were not upgraded. The room was so small that you can't even move... More

Was this review helpful? Yes 3
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More

Barrow-in-Furness, United Kingdom
1 review
4 of 5 stars Reviewed August 13, 2013

Very enjoyable stay in a lovely hotel. Staff were all a pleasure nothing was too much trouble. Would recommend this hotel and would stay again. Location was good once we got to grips with the underground system and although out of the city centre was accessible for all attractions.

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for your wonderful feedback about the Park Grand London Hyde Park. I am glad you have had a lovely stay with us, I was incredibly proud to relay your feedback to my team. Your views are very much appreciated, we are delighted that you had such a wonderful stay and we thank you for complimenting our... More

Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 12, 2013

We had booked a 2 night stay at the Park Grand London Hyde Park but were told, not asked, that we were being moved to this hotel. On arrival the reception staff were surly and offered no apology. We were in room 224 which we struglled to find! No instructions were given to find the room or indeed any information... More

Was this review helpful? Yes 4
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More

Gothenburg, Västra Götaland, Sweden
1 review
4 of 5 stars Reviewed August 12, 2013

A nice and comfortable hotel, close to Paddington tube station. Comfortable beds and quiet. Breakfast was perfect and staff very helpful and service minded. The area was also nice and it's a walkng distance to Hyde Park.

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for your wonderful feedback about the Park Grand London Hyde Park. I am glad you have had a lovely stay with us, I was incredibly proud to relay your feedback to my team. Your views are very much appreciated, we are delighted that you had such a wonderful stay and we thank you for complimenting our... More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 of 5 stars Reviewed August 11, 2013 via mobile

Room tiny and this let the hotel down. We had booked for a discount but expected more space especially as we had booked a superior twin room. Good choice at breakfast and waiting staff were friendly and efficient.

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing to stay at Park Grand London Hyde Park. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again. If we can be of assistance in... More

Newquay, United Kingdom
1 review
5 of 5 stars Reviewed August 11, 2013

We only spent one night in this Hotel but was shown the same courtesy we would have expected for a fortnight stay. Staff were friendly and helpful. Room very clean although bathroom would be a little small for some. However,rather this than a cramped room. Lovely building - made a change from staying in the usual sterile 'all rooms exactly... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for your wonderful feedback about the Park Grand London Hyde Park. I am glad you have had a lovely stay with us, I was incredibly proud to relay your feedback to my team. Your views are very much appreciated, we are delighted that you had such a wonderful stay and we thank you for complimenting our... More

Albany, New York, United States
1 review
4 of 5 stars Reviewed August 8, 2013

Lovely hotel very close to Paddington Station. Room very comfortable and clean. Bathroom clean and tidy, shower good size. Although room is not large, was set up to use space well. Air conditioning worked well and breakfast was quite nice with a good selection of items. Did I say clean? That is my #1 priority when travelling and this place... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for your wonderful feedback about the Park Grand London Hyde Park. I am glad you have had a lovely stay with us, I was incredibly proud to relay your feedback to my team. Your views are very much appreciated, we are delighted that you had such a wonderful stay and we thank you for complimenting our... More

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Additional Information about Park Grand London Hyde Park

Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Grand London Hyde Park 4*
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Also Known As:
Park Grand London Hyde Park England

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#226 Luxury Hotel in London #264 Business Hotel in London #359 Family Hotel in London #365 Romantic Hotel in London
Hotel Class
Number of rooms
119

Questions & Answers

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