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All 1,064 London hotels

Park Grand London Hyde Park

4.0 of 5 Boutique Hotel   |   78-82 Westbourne Terrace | Paddington, London W2 6QA, England (Bayswater / Notting Hill / Lancaster Gate )
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Park Grand London Hyde Park
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Ranked #365 of 1,064 Hotels in London
A recent review
3 of 5 stars Reviewed December 9, 2013
ES222 Yorkshire
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835 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Grand London Hyde Park
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Yorkshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 9, 2013

Just back from a 3 night stay at the Park Grand, and have to say I was quite disappointed with the 4 star rating. We booked what was classed as a Deluxe Double, and I think that my idea of Deluxe differs quite a lot from what the owners class as Deluxe. The room was quite small and didn't really... More

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More

Rome, Italy
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2013

I spent 4 nights with my family at the hotel which is very conveniently located to reach the center of London by bus or tube. The room and bathroom were clean and the breakfast was excellent. The only inconvenience we faced was receiving one double bed and a sofa bed, rather than 2 double beds as indicated on the website... More

Was this review helpful? Yes 1
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thanks for your comments in TripAdvisor. We appreciate you for sparing time to write the review. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. I am glad to know that you enjoyed your stay and appreciate the help and service extended to... More

Oslo, Norway
2 reviews
3 of 5 stars Reviewed December 9, 2013

The hotel was very well located for Paddington Station. Friendly staff and a clean and well kept hotel. My room was a Deluxe Single room, and was of hve I would call very little. Wondering how a normal single room would have eventually. Would probably have come back, but had also checked whether there were other hotels in the area... More

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More

Oxford, United Kingdom
Top Contributor
79 reviews 79 reviews
39 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed December 8, 2013

I booked in to the hotel on a Lastminute Secret Hotel deal. I felt that this may have affected the welcome. Check in was hurried and lacked any warmth. The location is good as the hotel is a brief walk from Paddington. Not sure how this can be called Park Grand Hyde Park when it is nowhere near really. I... More

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More

1 review
5 of 5 stars Reviewed December 7, 2013 via mobile

I throughly enjoyed my stay at park grand.hotel had been gone through major refurbishment and everything was modern.staff was very helpful and intelligent with local area. Rooms were smaller in size but worthy for London hotels. definitely a good choice .

Was this review helpful? Yes
Gurdeep S, Manager at Park Grand London Hyde Park, responded to this review

Dear guest, Thank you for taking the time to share your wonderful comments following your recent visit to the Park Grand London Hyde Park. We are very proud of our staff and it is always motivating to receive such positive feedback as yours. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear... More

Swindon, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 6, 2013

We booked a stay for two nights. Location is excellent, just a short walk from Paddington, Hyde Park and Bayswater. This is very good for us as the hotel was walking distance to our favorite hangouts and restaurants. We had a room facing the rear of the building, and there was no noise from the street at all. The room... More

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear guest, Thank you for sharing your kind review following your recent visit. We are very proud of our staff and it is always wonderful to receive such kind comments as yours. We constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. I am absolutely delighted that all... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 6, 2013

A great hotel, next to all local amenities. We stayed for a 2 day get away and could not be happier. All the staff were extremely welcoming and knowledgeable about the area. We were pleasantly surprised with our room. We booked a deluxe double for a very reasonable price and it was definitely worth it.a nice spacious bed and we... More

Was this review helpful? Yes
Gurdeep S, Manager at Park Grand London Hyde Park, responded to this review

Dear guest, Thank you for taking the time to share your wonderful comments following your recent visit to the Park Grand London Hyde Park. We are very proud of our staff and it is always motivating to receive such positive feedback as yours. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear... More

Totnes, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 6, 2013

Spent 1st & 2nd December here without any problems. Very smart, clean modern refurb of older building. Helpful smart staff and good breakfast from 7 to 10am. Would liked a 5 foot wide bed though, but not a problem for 2 nights. Very well positioned for Paddington Station.

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear guest, Thank you for sharing your review following your recent visit. As a valued guests, your feedback is extremely important to us as it helps us to develop the services and facilities that we provide and I am therefore delighted that we have once again met your expectations and made your 2 day stay with us one to remember.... More

london
1 review
5 of 5 stars Reviewed December 4, 2013 via mobile

Park grand is the best option to go for. Well situated in the paddington location and near to hyde park Room are small in size but staff was very helpful and always willing to help We will recommend this hotel to everyone

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thanks for your comments in TripAdvisor. We appreciate you for sparing time to write the review. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. We always strive to deliver the best to our guests and are happy to know that you had... More

Paris, France
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 2, 2013

We had booked a deluxe twin but were shown to a very small double, however we were moved to a better room, comfortable but rather a lot of street noise from early in the morning. Very helpful staff with good knowledge of local transport. On the whole, very enjoyable stay, on the downside, the name of the hotel is misleading,... More

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thanks for your comments in TripAdvisor. We appreciate you for sparing time to write the review. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. We always strive to deliver the best to our guests and are happy to know that you had... More

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Additional Information about Park Grand London Hyde Park

Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Hyde Park 4*
Number of rooms: 119
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Also Known As:
Park Grand London Hyde Park England

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