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Park Grand London Hyde Park

4.0 of 5 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
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Park Grand London Hyde Park
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Park Grand London Hyde Park
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864 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Grand London Hyde Park
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Oxford, United Kingdom
1 review
5 of 5 stars Reviewed January 31, 2014

I stayed at this hotel last weekend of december and i enjoyed the stay very much . All the staff - reception , breakfast room and housekeeping were very friendly and helpful . Initially i booked a double room at park grand paddington but due to a system glitch they were over booked and transfered to hydepark . I wasnt... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for sharing your comments online following your visit to the Park Grand London, Hyde Park. I would like to apologise for the inconvenience caused to you during your stay. However, I am delighted to hear that you still managed to have an enjoyable stay. I look forward to welcoming you back to the hotel. Kind Regards, More 

London
1 review
5 of 5 stars Reviewed January 27, 2014

My partner and I stayed at this hotel several times. We were accompanied by different family member at different timesaver manage a couple of stay on our own. As usual we were beautifully looked after by the friendly and welcoming staff. We love the comforts and service and true,y feel we are at home when in London. Everything about this... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

hank you for taking the time to share your wonderful comments following your recent visit to the Park Grand London Hyde Park. I am delighted to know that we managed to exceed your expectations. Dear Guest, Thank you for sharing your comments online following your visit to the Park Grand London, Hyde Park. We are very proud of our staff... More 

Berlin, Germany
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 27, 2014

We had reserved a quadruple room and my parents arrived first and they didn't want to give my parents the room. They had a pay on arrival policy, which no one informed us of. I had to make 5 phone calls just to convince them not to leave my parents on the street until my husband and me arrived. The... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to share your experiences on TripAdvisor following your recent visit to The Park Grand London, Hyde Park. I would like to apologise for the inconvenience caused to you during your stay your detailed feedback is of great help to us. Please feel free to contact me personally at housemanager.hydepark@shaftesburyhotels.com or you can... More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 27, 2014 via mobile

My boyfriend and i stayed here and we booked for romance package.we were upgraded to duplex and bed was very comfortable.We were surprised to see swan on our bed and it was nice surprise.staff were very helpful .i will recommend this place to my friends.

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to share your feedback online following your recent visit to the Park Grand London Hyde Park. We are very proud of our staff and it is always motivating to receive such positive feedback as yours. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear... More 

Swanses
2 reviews
4 of 5 stars Reviewed January 25, 2014 via mobile

Lovely hotel, however rooms are extremely small for the price, as well as this walls are very thin, so you really can here everything going on in the surrounding rooms. Sadly we happened to have loud neighbours, however if we hadn't, we would have had a lovely relaxing stay in a nice room which was tidied nicely each morning. The... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to share your comments online, following your visit to the Park Grand London, Hyde Park. We consider the guest feedback of vital importance whether good or bad. I would like to apologise for the inconvenience caused to you during your stay. Your feedback is of great help to us in improving our... More 

1 review
5 of 5 stars Reviewed January 25, 2014

Hotel is situated walking distance from paddington or Lancaster gate station.since check in till check out ,staff was very helpful and they were going extra miles to help me out with information about the area and attraction.room was very very but small though.does not matter to me as I was single traveller.all in all best place to stay in paddington... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to share your comments online following your recent visit to the Park Grand London Hyde Park. I am delighted to hear that the staff were helpful upon your arrival and departure, I will ensure that your positive feedback will be passed onto the team. We are very proud of our staff and... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed January 24, 2014

I stayed here with my friends for get together... The hotel is really nice and quite. Room and bathroom are a bit small but clean and good. Location is excellent as it is in the mid of two main stations which are linked to central London. Staff is friendly and professional. We will come back definitely...

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to share your wonderful comments online following your recent visit to the Park Grand London Hyde Park. We are very proud of our staff and it is always motivating to receive such positive feedback as yours. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to... More 

Oxford, United Kingdom
1 review
5 of 5 stars Reviewed January 23, 2014 via mobile

Great hotel for a city break,near to London attraction,clean rooms and friendly staff.Great hotel for every age with perfect location each destination. Very clean hotel and very polite staff.Hotel in a good location. The center with shops and bars is within walking distance. Anytime very gladly again!

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to share your wonderful comments following your recent visit to the Park Grand London Hyde Park. We are very proud of our staff and it is always motivating to receive such positive feedback as yours. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear... More 

UK
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 22, 2014

I was originally booked to stay one night at the Park Grand London Paddington. However, after receiving my confirmation they emailed me to tell me that a "system glitch" meant they were overbooked and I was being moved to their sister hotel, the Park Grand London Hyde Park. This seems to be a fairly regular occurrence, judging by the comments,... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to share your wonderful comments following your recent visit to the Park Grand London Hyde Park. We consider the guest feedback of vital importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. Your detailed feedback is of great help to us in... More 

New Delhi, India
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 22, 2014

Courteous staff and a good breakfast more than make up for the tiny size of the rooms. Can't call them Double Rooms, for sure. The location is really nice, at a walking distance from Paddington Main station which has connections to most parts of London and also very near to the city center. The hotel offers complimentary breakfast and are... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to share your wonderful comments following your recent visit to the Park Grand London Hyde Park. We are very proud of our staff and it is always motivating to receive such positive feedback as yours. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear... More 

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Additional Information about Park Grand London Hyde Park

Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Hyde Park 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Park Grand London Hyde Park England
Hotel Style:
#245 Luxury Hotel in London
#294 Business Hotel in London
#363 Family Hotel in London

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