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All 1,073 London hotels

Park Grand London Hyde Park

4.0 of 5 Boutique Hotel   |   78-82 Westbourne Terrace | Paddington, London W2 6QA, England (Bayswater / Notting Hill / Lancaster Gate )
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Ranked #355 of 1,073 hotels in London
A recent review
4 of 5 stars Reviewed November 28, 2013
Helenish Australia & London UK
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753 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
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There are newer reviews for Park Grand London Hyde Park
See the most recent reviews
Australia & London UK
Contributor
16 reviews 16 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed November 28, 2013

Generally if we stay overnight in London for an event and we'll hardly be in the room we stay at a no frills chain hotel. This hotel was around 20 or 30 pounds cheaper than, for example, the Premier Inn at County Hall. In this case we required a location near Paddington and the hotel was pleasant and not completely... More

Was this review helpful? Yes 1
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for your review on TripAdvisor! We're thrilled you were able to score us with top marks :) and it is even more pleasing to see"service from staff was very good and the food at breakfast was Lovely " appearing in among est your comments. Thank you for your praise of our team and the facilities on... More

Glasgow, United Kingdom
Top Contributor
80 reviews 80 reviews
54 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed November 28, 2013

As a regular visitor to London Hotels I did not have a great deal of confidence that this new one on my list was going to be any different from my previous experiences of London Hotels which in the main has consisted of being grossly over priced, terrible customer service from staff with limited abilities in the English language and... More

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thanks for your comments in TripAdvisor. We appreciate you for sparing time to write the review. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. I am glad to know that you enjoyed your stay and appreciate the help and service extended to... More

London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed November 27, 2013

stayed for a night and the room was fantastic we had a club double and it was lovely special liked the glass walled bathroom if privacy was required there is a blind, the staff all gave great service and the room was cleaned to a very high standard.

Was this review helpful? Yes
Gurdeep S, Manager at Park Grand London Hyde Park, responded to this review

Dear Mr. Mick, We thank you for choosing to stay with us and sharing your valuable review on TripAdvisor. It’s an absolute pleasure when we get to hear from one of our loyal customers. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. Your special... More

Leeds, United Kingdom
1 review
4 of 5 stars Reviewed November 27, 2013

Booked at sister hotel, but got moved to this one. Was told by original hotel would get a double room. Sadly none available when arrived. Staff apologetic and helpful. Got moved to a very nice room the following night and commentary drinks as an apology. I stay in London every week and am going to stay here again next week.

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thanks for your comments in TripAdvisor. We appreciate you for sparing time to write the review. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. I am glad to know that you enjoyed your stay and appreciate the help and service extended to... More

Boston, Massachusetts, United States
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 27, 2013

Stayed here for a quick overnight meeting with client. It as very quick five min walk to Paddington and good location. I will def stay here again the next time I need to stay in London. very clean and quiet as well.

Was this review helpful? Yes
Gurdeep S, Manager at Park Grand London Hyde Park, responded to this review

Mr. Matt, Thanks for your comments on TripAdvisor. We appreciate you for sparing time to write the review. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. I am glad to know that you enjoyed your stay and appreciate the help and service extended to... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed November 27, 2013

especially liked the staff who were knowledgeable and always willing to help. Beds were were more comfortable than any other hotel I have stayed in. Breakfast was a delight, all that one could possibly want. Servers were attentive. Coffee was excellent. Kept me going all day long. Staff cheerfully helped with our luggage which was heavy. Good value overall. Now... More

Was this review helpful? Yes
Gurdeep S, Manager at Park Grand London Hyde Park, responded to this review

Dear Kelly G, Thanks for your comments in TripAdvisor. We appreciate you for sparing time to write the review. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. I am glad to know that you enjoyed your stay and appreciate the help and service extended... More

Jersey
Top Contributor
57 reviews 57 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 26, 2013

We have just had a very nice stay at the Park Grand. Room was ready early, 10am. Staff all pleasant and welcoming. Room was large with a upstairs lounge, mini kitchen and TV. Drinks were supplied and the bed turned back in the evening. Breakfast was well cooked, with a good choice of hot and cold items. We enjoyed our... More

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thanks for your comments in TripAdvisor. We appreciate you for sparing time to write the review. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. I am glad to know that you enjoyed your stay and appreciate the help and service extended to... More

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 26, 2013

Have stayed at this hotel before and it was so good I had to use it again. Good location. Good facilities and even better very helpful and friendly staff. All rooms are clean and user friendly. The free wi fi was a bonus as some London hotels see it as an extra charge. Can't wait for my next stay.

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thanks for your comments in TripAdvisor. We appreciate you for sparing time to write the review. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. We always strive to deliver the best to our guests and are happy to know that you had... More

London, England, United Kingdom
1 review
2 of 5 stars Reviewed November 26, 2013

The lift didn't work and we were made to walk 5 flights of stairs. Then we asked to use the service lift as had heavy bags but they said we were not allowed and that only 1 person could fit even though 2 guests had just walked out of it in front of us!

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More

KL
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013

Great hotel. Stayed for 2 nights at this hotel and everything was good-rooms clean and ok in space tough with 2 or more luggage may be a bit cramped,clean bathroom and shower,air cond,wifi and coffee making facilities. Hotel staffs are very helpful in giving directions around the area and which tube line to use to get around. Con-the bed and... More

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thanks for your comments in TripAdvisor. We appreciate you for sparing time to write the review. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. I am glad to know that you enjoyed your stay and appreciate the help and service extended to... More

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Additional Information about Park Grand London Hyde Park

Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Hyde Park 4*
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Also Known As:
Park Grand London Hyde Park England

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#234 Luxury Hotel in London #289 Business Hotel in London #344 Family Hotel in London
Hotel Class
Number of rooms
119

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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