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Park Grand London Hyde Park

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78-82 Westbourne Terrace | Paddington, London W2 6QA, England
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Park Grand London Hyde Park
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Park Grand London Hyde Park
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1,012 reviews from our community

Traveler rating
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    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Grand London Hyde Park
See the most recent reviews
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2014

The hotel is in a very good location with easy access to transport links (paddington Station just a couple of minutes walk away). We had a duplex room which was very comfortable and big enough for a family of 3. The staff were very friendly and helpful, they booked us a shuttle back to Heathrow while we went out and... More 

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Nick P, Thank you so much for writing this fantastic review on TripAdvisor. We are delighted that you enjoyed your stay here with us and our staff went above and beyond to assist you in any way possible. We are very proud of our staff here and its extremely rewarding that their efforts have been recognised. We are thrilled... More 

Oklahoma City, Oklahoma
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2014

we booked two rooms to accommodate my husband and me and our three children (9, 11 & 13). The room for the three of them was pretty spacious with a king size bed as well as a twin in a loft area one step up from the main room. Their bathroom was also a good size, well equipped with anything... More 

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear kpok5, Thank you for taking the time to share your positive review on TripAdvisor following your stay with us. We are very happy that our facilities and services met your expectations and that you had a pleasant and comfortable stay with us. Our location is advantageous as we are in proximity of Central London and other London hot spots.... More 

West Midlands, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 20, 2014

The hotel was in an excellent location ,with easy access to transport links for thatres.Close to shopping.museums and parks Very friendly staff ,comfortable,quite rooms ,good breakfast , would stay there again

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear jpmls, Thank you for your wonderful review of the Park Grand London Hyde Park and allow me to wish you a very happy birthday. We are delighted that you enjoyed your stay with us and we managed to exceed your expectations during this very special occasion. Park Grand London Hyde Park has always been first choice for its brilliant... More 

1 review
5 of 5 stars Reviewed August 20, 2014

I booked this hotel for family of 5 and we were not comfortable with duplex room .after complaining at reception they moved us to 2 Quine size bed rooms. Room was big enough for us and very neat and clean.hotel location is perfect and stone throw distance from paddington and other underground stations. Breakfast staff was excellent and we will... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Soos27, Thank you so much for taking the time to write such an excellent review on TripAdvisor. We are happy that you enjoyed your stay with us and rest assured your positive feedback regarding our restaurant team will be shared. It is really rewarding to know that their efforts are recognised. We look forward to welcoming you back in... More 

London
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

After staying there a few months ago, i didn't hesitate to book a room at the Park Grand again. Even though i came to check in very early, the girl at reception told me the room will be put on priority so i can go to the room earlier, which was just perfect as i was feeling exhausted from the... More 

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Samuel L, Thank you so much for writing this fantastic review on TripAdvisor. We are delighted that you enjoyed your stay here with us and our staff went above and beyond to assist you in any way possible. We are very proud of our staff here and its extremely rewarding that their efforts have been recognised. We are thrilled... More 

The Netherlands
1 review
4 of 5 stars Reviewed August 16, 2014

Nice hotel, good location, in five minutes you're at the underground of Paddington station. The beds are good. A pitty that the elevator didn't reached the 7th floor. The bathroom is on the small side. We liked the caffee and tea facility on the room. Very good breakfast. The receptionist was very helpfull. We had troubles with the Airport Transfer... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear idekespanjers, Thank you so much for taking the time to share such a wonderful review on TripAdvisor. We are delighted that our facilities and services exceeded your expectations.We are thrilled that you enjoyed our breakfast, all credit goes to our restaurant staff and Chef who lovingly prepares this every morning to ensure our guests are happy and that they... More 

Drunen, The Netherlands
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 15, 2014

I've first booked another hotel of Shaftesbury Hotels, but due to an overbooking I was transferred to Park Grand London Hyde Park. From the first moment we arrived the staff was very kind and helpful. The rooms are small, but fine and very clean and there is free Wi-Fi available. Because of the overbooking we were also offered a free... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear C B, We would like to thank you for choosing to stay at the Park Grand London, Hyde Park and sharing your review on Trip Advisor following your recent visit. We are delighted to hear that you had a comfortable stay with us and that you found that staff were friendly and helpful. It is incredibly rewarding for our... More 

Manchester, United Kingdom
Top Contributor
63 reviews 63 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 15, 2014

Didnt get a good feeling on arrival when I was allocated a basement room. no wifi, no phone signal. Back to reception who almost without asking let me have a 2nd floor room.....why not in the first place. Breakfast was OK but didnt eat in the evening so no comments on that. Room was comfortable and clean.

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear James L, Thank you for taking the time to share your thoughts and experiences on TripAdvisor. We are glad know that the issue regarding the room offered when you checked in was quickly resolved. At the Park Grand London Hyde Park, we have a variety of rooms and can cater for any type of request - for future reservations... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2014

Great recptionist , helpful employees , clean modern rooms good furnished,clean bathrooms and good location ,it's near the underground and bus stops... but their towels is not so good but its good all over

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Pubbzy Z, Thank for taking the time to share this fantastic review on TripAdvisor. We are delighted to hear that you had a comfortable stay and you found our staff friendly and helpful and we are absolutely delighted that you chose to stay here with us. If you need any assistance in planning your next visit please do not... More 

2 reviews
3 of 5 stars Reviewed August 13, 2014

I believe this is supposed to be a 4 star hotel, however I wouldn't give it more than 2-3. When I first arrived no one shown at the reception desk for a few minutes however when they did they were extremely friendly and helpful - can not fault the staff at all. The rooms are quite small but well designed... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Dan W, Thank you for taking the time to share your thoughts and experiences following your stay with us. Please allow me to apologise for the inconvenience caused to you during your stay with regards to the fire alarm. We do understand that the sound is a disruption, especially in the early hours of the morning. However, our fire... More 

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