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All 1,066 London hotels

Park Grand London Hyde Park

4.0 of 5 Boutique Hotel   |   78-82 Westbourne Terrace | Paddington, London W2 6QA, England (Bayswater / Notting Hill / Lancaster Gate )
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Park Grand London Hyde Park
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Ranked #373 of 1,066 Hotels in London
A recent review
3 of 5 stars Reviewed April 18, 2014
Jomiko100
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861 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Grand London Hyde Park
See the most recent reviews
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 18, 2014 via mobile

I stayed here on business for one night. Upon arrival I went to the desk to check in and was asked for my passport, I explained I was British and didn't have it with me. I was told that it was the law to be carrying a passport, naturally I disagreed and argued otherwise.... After 5 minutes I suggested that... More 

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Jomiko100, First of all, may I thank you for staying with us here at the Park Grand London, Hyde Park. Furthermore, may I express my appreciation to the feedback that you have given to us regarding your stay. I would like to express my deepest apologies for the bad experience you had and would like you to know that... More 

Denver, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 17, 2014

Just returned from my first trip to London. Had looked for boutique hotel in the Hyde Park area. Thought I had found it with this hotel, so made reservations for 5 nights. Unfortunately, the hotel contacted me via email while I was enroute to London from the USA to inform me they were having some refurbishing done and would be... More 

Was this review helpful? Yes 3
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear LondonHyde2014, We would like to show our sincere appreciation for your detailed comments on your recent visit at the Park Grand London, Hyde Park. Please accept our sincerest apologies for the inconvenience caused to you upon your arrival. Whilst we make every possible effort to honour all our reservations, there is unfortunately the odd occasion when extenuating circumstances such... More 

Downham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 17, 2014 via mobile

We booked this hotel for two nights whilst Visiting London. On arrival 2.15pm, We were told that our room was not ready and We would have to wait.... 3.10pm arrived and we finally received our key! We had travelled for 4 hours that morning and being told our room wasn't ready AFTER their 2pm check-in policy was even more exhausting!... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Stephanie W, We would like to thank you for choosing to stay at the Park Grand London, Hyde Park and sharing your review on Trip Advisor following your recent visit. Please accept my apologies for the inconvinience caused to you upon your arrival. We can assure you that all points have been shared with respective departments to ensure that... More 

London
1 review
5 of 5 stars Reviewed April 16, 2014

I initially booked a double room via bookings dot com . I but my room was changed from one hotel to another , I wasn't very happy . But the guy at reception mr sakar was very helpful , checking in was very fast but again I wasn't happy with my room and asked for a better room , mr... More 

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Abdul1868, On behalf of Ignatius and Sakar and the rest of the team here at the Park Grand London, Hyde Park, thank you very much for having shared your feedback on TripAdvisor. It is incredibly rewarding for our team members to be recognized for their efforts and reviews like these make it all worth it. Rest assured that your... More 

Villemoisson sur orge
1 review
5 of 5 stars Reviewed April 15, 2014

This hotel is very convenient, very good location in london, close to Padington station and to the central line, in a very nice area, you can go walking to Nothing hill Nice rooms but a little noisy Very good breakfast with a special price if we book in advance

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Bertrand P, We would like to thank you for choosing to stay at the Park Grand London, Hyde Park and sharing your review on Trip Advisor following your recent visit. The Park Grand London Hyde Park is ideally located within walking distance of Paddington Station, Lancaster Gate, Hyde Park and even Notting Hill. It also has great tube connections... More 

Halikko, Finland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 14, 2014

London, well known for expensive but low quality hotels, has some reasonable places where price meets the quality. This one is such a place. Room was clean, shower very good and breakfast not overly priced. Will likely retrun to this place for the same deal

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Kentsu55 , We would like to thank you for choosing to stay at the Park Grand London, Hyde Park and sharing your review on Trip Advisor following your recent visit. We are delighted to hear that you had a comfortable stay and that the Park Grand London, Hyde Park with its facilities and services were up to your satisfaction.... More 

Wiesbaden, Germany
2 reviews
4 of 5 stars Reviewed April 13, 2014

Our stay at the Park Grand London Hyde Park was pretty much what we expected. While I find the price outrageous, that is London. We have gone for slightly cheaper hotels in London and felt like we were staying in Hostels, so this was an upgrade. The staff was friendly and efficient. The breakfast was fine, the room clean and... More 

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear stasbee, We would like to thank you for choosing to stay at the Park Grand London, Hyde Park and sharing your review on Trip Advisor following your recent visit. We are delighted to hear that you had a comfortable stay with us and that you found that staff and l friendly and efficient. Your positive comments will be shared... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 13, 2014

i visited the hotel a week ago, the room was clean and nice . the issue that upset me , was the storage time the reception guy approved me. the day i checked out my flight schedule for 1155pm. i asked the reception to leave my luggage till 10pm, and he said he can make it only till 8pm. any... More 

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Mazulae, Thank you for sharing your positive comments on Trip Advisor following your recent visit at the Park Grand London, Hyde Park. We are very happy, that the Park Grand London, Hyde Park with its facilities and services were up to your satisfaction and that you had a most comfortable stay. Please accept my sincerest apologies for the inconvenience... More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 13, 2014

We had stayed earlier in their Park Grand Paddington Hotel and were delighted with our stay. This time we chose the Park Grand Hyde Park and had booked the Duplex Room. Because of some unfavorable comments changed our room to Triple. Though ok, it was on the back side. We requested the Duty Manager Mr.Ignatius to give us a better... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Guest Relations Manager at Park Grand London Hyde Park, responded to this review

Dear NatAar, Thank you very much for having taken the time to share this fantastic review on Trip Advisor following your recent visit. We are delighted to hear that you had an enjoyable stay with us and that we managed to exceed your expectations, especially Ignatius who came to your rescue. We are sure that he will be more than... More 

1 review
3 of 5 stars Reviewed April 8, 2014 via mobile

Although the hotel is fine enough for a one night temporary stay, I will say that in the event I had to stay longer, I would have been very disappointed. The rooms are tiny and loud, additionally they seem to have an old musty smell to them that makes the room seem dirty. There is no hair dryer, refrigerator, and... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Guest Relations Manager at Park Grand London Hyde Park, responded to this review

Dear Britt B, Thank you so much for having shared this detailed and constructive review, as it is of tremendous help to us in improving our products and services for the future It is regretful to hear that you had a disappointing experience at the Park Grand London, Hyde Park. Rest assured that I will follow up internally on the... More 

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Additional Information about Park Grand London Hyde Park

Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Hyde Park 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Park Grand London Hyde Park England
Hotel Style:
#244 Luxury Hotel in London
#295 Business Hotel in London
#363 Family Hotel in London

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