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Park Grand London Hyde Park

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78-82 Westbourne Terrace | Paddington, London W2 6QA, England
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Park Grand London Hyde Park
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Park Grand London Hyde Park
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1,052 Reviews from our TripAdvisor Community

Traveler rating
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    54
    64
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Grand London Hyde Park
See the most recent reviews
Boston, Massachusetts
Top Contributor
121 reviews 121 reviews
64 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed December 8, 2014

I stayed here for 4 nights last week. If you view some of my reviews of other London hotels, they have generally been mediocre at best and among the worst in the world. That has typically been on a fairly tight budget, which is not a good thing to stay in a city like London. I was able to increase... More 

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear GrahamToronto, Thank you for taking the time to write a review on TripAdvisor following your recent stay. We are pleased to hear that your stay comfortable and enjoyable and our facilities and services met your expectations. We are very proud of our team here at the Park Grand London Hyde Park and we ensure that our top priority is... More 

2 reviews
4 of 5 stars Reviewed December 8, 2014

We stayed in the Park Grand on Saturday on a 36 hour trip to london. When we arrived we requested a quiet room at the back and this was what we got. The hotel is very central, close to the tube station and while the rooms are small, they are warm with comfortable beds and loads of hot water. Given... More 

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Diane H, Thank you very much for having taken the time to share this lovely review! We are delighted to see that your expectations were met in all areas. We are also happy to hear that you enjoyed your stay with us, as well as the service provided by our team contributed positively to the experience. We look forward... More 

Seattle, Washington
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 8, 2014

I stayed here for 5 nights back in May 2014. It's a very convenient location within short walking distance of Paddington station. The room is terribly small, but clean and quiet. There wasn't an elevator for the section my sister and I stayed in so we had to bring both of our huge bags up a large flight of stairs... More 

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear AWM6x6, Thank you for your recent stay with us and your valued feedback. We are happy that our staff, facilities and services met your expectations and you had a comfortable stay. However, we are sorry to hear that the room size did not meet your expectations on this occasion. On your next visit we would be more than happy... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2014

Ive stayed there for 5 nights, the rooms are clean and excellent its a bit small but who needs a bigger room on london we just needed a place to sleep and its perfect. The breakfast is excellent it has everything , bacon , eggs so many kinds of cornflakes , cheese , ham and so many other things and... More 

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Hayasim, Thank you for taking the time to write a wonderful review on TripAdvisor following your recent stay. We are pleased to hear that your stay comfortable and enjoyable and our facilities and services met your expectations. Rest assured that your kind comments about our staff especially Alexandra, will be shared with her and the entire the team here,... More 

Bucharest, Romania
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 4, 2014

I stayed just one night at this hotel. It is very convenient as it's located 5 min walking from Paddington station (so easy to connect to the railway or airport via Heathrow Express). It's also close to Hyde Park / Kensington gardens. The room situated at first floor was very, very small...a small bed for one person (but not too... More 

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Denisa C, Thank you for taking the time to write a review on TripAdvisor following your recent visit to the Park Grand London, Hyde Park. We are truly disappointed that you did not enjoy your stay due to the room size. However, we are happy to hear that you found our facilities clean and comfortable. On your next visit... More 

Hayling Island, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 3, 2014

After reading previous reviews I was expecting my single room to be extremely small. It wasn't that small, it was compact. Very clean and comfortable with an excellent shower. Being at the back of the hotel it was very quiet although some noise could be heard from the adjacent stairway. The staff were very cheerful, helpful and pleasant. The breakfast... More 

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Beachview_182, Thank you for taking the time to write a review on TripAdvisor following your recent stay. We are pleased to hear that your stay comfortable and enjoyable and our facilities and services met your expectations. The location of the hotel is ideal for the leisure traveler with Paddington Station just a few minutes away for quick and easy... More 

Chantilly, France
1 review
3 of 5 stars Reviewed December 2, 2014

We had spend fews days in London in November, the Hotel is well located, near Hyde park, padington Station. The personal is quite pleasant and efficient. The room was good but lacked some accessories like racks for servietes . there was a split window, but the general condition was good.

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Olivier L, Thank you for your recent stay with us and your valued feedback. We are glad to hear that we have won you over as one of our many happy guests. We are delighted that our staff, facilities and services exceeded your expectations and you thoroughly enjoyed your stay. The Park Grand London Hyde Park is ideally located... More 

Lahore, Pakistan
1 review
5 of 5 stars Reviewed December 2, 2014

I booked here for 5 nights and booked directly with hotel . Rooms were small but very nice and comfortable .hotel is we'll located near to station and staff is very helpful. Breakfast is not halal therefore did not eat so cannot comment Highly recommend

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Tksingnh, Thank you ever so much for having shared this wonderful review! We are thrilled that your expectations were exceeded throughout your stay in regards to the service provided by our team and our facilities. Rest assured your kind comments regarding our staff and service will be shared with all those involved. We very much look forward to personally... More 

Athens, Greece
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 1, 2014

We spent 4 nights with my family and we left very satisfied from this hotel. The room was comfortable (only the bathroom was small), the service was excellent, the breakfast too. It was also very clean, with coffee and tea facilities+biscuits filled daily. Also the bathroom amenities. We will be back again for sure. The location is excellent. 5 minutes... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear p m, Thank you so much for writing this fantastic review on TripAdvisor. We are delighted to hear that you had a comfortable stay with us and our facilities and services exceeded your expectations. Rest assured that your kind comments about our staff and service will be shared with the team here at the Park Grand, Hyde Park, it... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed November 29, 2014

we paid 156 pounds to stay here we were upgraded on arrival we thought this was great but when we got to the room the bathroom facilities were terrible a sink pushed next to a shower tray which was not acceptable when stated to front desk they shrugged it off you can't go to the toilet properly without opening the... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear michelle3561, Thank you for taking the time to write a review regarding your recent stay with us. We are truly disappointed to hear that the room size did not meet your expectations on this occasion. On your next visit we would be more than happy to show you one of our more spacious rooms as we have many different... More 

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