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All 1,073 London hotels

Park Grand London Hyde Park

4.0 of 5 Boutique Hotel   |   78-82 Westbourne Terrace | Paddington, London W2 6QA, England (Bayswater / Notting Hill / Lancaster Gate )
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Park Grand London Hyde Park
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72%
Ranked #345 of 1,073 hotels in London
A recent review
4 of 5 stars Reviewed December 12, 2013
Frank B Bristol, United Kingdom
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  • Room tips (177)
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721 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (177)
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There are newer reviews for Park Grand London Hyde Park
See the most recent reviews
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 13, 2013

Experienced a terrible stay in this hotel ever. Staff not helpful and I cant believe that there is no elevator provided for single bed room. Also, the interior design is awful and be mindful that there are many hidden steps which may fall you down... Do not recommend this hotel to anyone.

Was this review helpful? Yes 2
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More

Bristol, United Kingdom
2 reviews
4 of 5 stars Reviewed December 12, 2013

Stayed 2 nights. Single room was small but comfortable. Staff were attentive and friendly. Access to sink in bathroom was a bit tight and it was a shame that breakfast on both mornings was only lukewarm and not hot.

Was this review helpful? Yes
Gurdeep S, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for staying at the Park Grand London Hyde Park. Thank you for taking time and sharing your feedback. We cherish the same as it a great motivation for us. I'm glad that you had a good experience. Your comment regarding the breakfast has been shared with restaurant staff and we will make sure that they will... More

London, United Kingdom
1 review
5 of 5 stars Reviewed December 12, 2013

I had an excellent stay at park grand london hyde park.i was given upgrade to duplex and it was free of charge.Room was spot clean and very big with two large screen tv .bathroom was small in size but very clean. I will highly recommend this place.

Was this review helpful? Yes
Gurdeep S, Manager at Park Grand London Hyde Park, responded to this review

Dear guest, Thank you for taking the time to share your wonderful comments following your recent visit to the Park Grand London Hyde Park. We are very proud of our staff and it is always motivating to receive such positive feedback as yours. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear... More

Dundee, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 11, 2013

I have just returned from a 2 night stay at the Park Grand with my mum. I booked a twin room and chose the Park Grand as it received some good reviews and the location looked perfect for us as we wanted to go to Hyde Park and do a bit of shopping. The room was fine, small but cosy... More

Was this review helpful? Yes 1
Gurdeep S, Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, First of all, thank you for your time and effort to write the feedback on us and we are truly appreciate the comment from satisfied guest like you as it enable us to improve our product and service where it required and also enhance our strength to meet the expectation from our customer. We hope to have opportunity... More

Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 11, 2013

This was my first stay at this hotel. I stayed for one night. Check in staff were helpful, despite one being a trainee. The room was spacious and the bed was comfortable. The room and en suite were spotless. The only (minor) problem was that the water temperature in the shower fluctuated, but, on enquiry at reception, this may have... More

Was this review helpful? Yes 1
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear guest, Thank you for taking the time to share your wonderful comments following your recent visit to the Park Grand London Hyde Park. We are very proud of our staff and it is always motivating to receive such positive feedback as yours. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear... More

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed December 9, 2013

This was an OK hotel centrally located and a short walk to Paddington station. The rooms were comfortable and very clean. The staff did their absolute best to make you feel welcome. The rooms were a generous side, the bedding comfortable and the heating first class with individual controls in the room. A bonus was the heated bathroom floors which... More

Was this review helpful? Yes
Gurdeep S, Manager at Park Grand London Hyde Park, responded to this review

Dear guest, Thank you for taking the time to share your wonderful comments following your recent visit to the Park Grand London Hyde Park. We are very proud of our staff and it is always motivating to receive such positive feedback as yours. We constantly endeavor to exceed our guest’s expectations of service and it is always satisfying to hear... More

Yorkshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 9, 2013

Just back from a 3 night stay at the Park Grand, and have to say I was quite disappointed with the 4 star rating. We booked what was classed as a Deluxe Double, and I think that my idea of Deluxe differs quite a lot from what the owners class as Deluxe. The room was quite small and didn't really... More

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More

Rome, Italy
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2013

I spent 4 nights with my family at the hotel which is very conveniently located to reach the center of London by bus or tube. The room and bathroom were clean and the breakfast was excellent. The only inconvenience we faced was receiving one double bed and a sofa bed, rather than 2 double beds as indicated on the website... More

Was this review helpful? Yes 1
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thanks for your comments in TripAdvisor. We appreciate you for sparing time to write the review. Your kind words of appreciation go a long way in encouraging us to continue to offer our guests with highest care and personal attention. I am glad to know that you enjoyed your stay and appreciate the help and service extended to... More

Oslo, Norway
1 review
3 of 5 stars Reviewed December 9, 2013

The hotel was very well located for Paddington Station. Friendly staff and a clean and well kept hotel. My room was a Deluxe Single room, and was of hve I would call very little. Wondering how a normal single room would have eventually. Would probably have come back, but had also checked whether there were other hotels in the area... More

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More

Oxford, United Kingdom
Top Contributor
67 reviews 67 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed December 8, 2013

I booked in to the hotel on a Lastminute Secret Hotel deal. I felt that this may have affected the welcome. Check in was hurried and lacked any warmth. The location is good as the hotel is a brief walk from Paddington. Not sure how this can be called Park Grand Hyde Park when it is nowhere near really. I... More

Was this review helpful? Yes
Gurdeep S, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More

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Additional Information about Park Grand London Hyde Park

Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Grand London Hyde Park 4*
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Also Known As:
Park Grand London Hyde Park England

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#226 Luxury Hotel in London #264 Business Hotel in London #359 Family Hotel in London #365 Romantic Hotel in London
Hotel Class
Number of rooms
119

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