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Park Grand London Hyde Park

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78-82 Westbourne Terrace | Paddington, London W2 6QA, England
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Park Grand London Hyde Park
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1,118 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Grand London Hyde Park
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 16, 2015

Excellent location by Paddington station and first class connections to all of London we wanted to see. Service accommodation and cleanliness were faultless. Much more spacious than other more expensive places we have stayed. Very good fresh breakfast food

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Howard B, Thank you for sharing your comments online following your visit to the Park Grand London, Hyde Park.We are happy that our facilities and services met your expectations.At the Park Grand London Hyde Park, we value all our customers and ensure that our guests receive the best of service.The location of the hotel is ideal for the leisure... More 

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed March 15, 2015

I found the staff very friendly and cooperative. Though I had some hick ups initially Mr Sakar at the reception went out of his way to make my stay a memorable one. He was always available to attend to any issue and see to it that it was resolved. I would come back and stay. Location is great.

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Anand M, Thank you for taking the time to write such a positive review! We are delighted to hear that you enjoyed your stay here with us and our facilities and services exceeded expectation.We are thrilled that our staff went above and beyond to assist you in any way possible and which contributed to memorable stay. We will happily... More 

1 review
5 of 5 stars Reviewed March 15, 2015 via mobile

Very friendly and helpful staff. Sakar guided us through the London attractions.He is very helpful and hospitable. Hotel is very near to Paddington station,just ,5 minutes walk. Rooms are very clean and very well maintained. Overall I rate 9 out of 10 and I am I will be back.

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Srinivas2378, Thank you very much for sharing your fantastic review. We are delighted to hear that your stay comfortable and enjoyable and our facilities and services met your expectations.We are very proud of our team here at the Park Grand London Hyde Park and we ensure that our top priority is attentive customer service. We do hope you will... More 

Sydney, Australia
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed March 11, 2015

Stayed for three (3) nights in this character filled hotel located in a renovated Georgian townhouse typical of the Paddington/Bayswater area. Selected the hotel because of its location and we were not disappointed. Arriving at Paddington Station we were able to easily walk to the hotel with our luggage. Also we made great use of the easy access to the... More 

Was this review helpful? Yes 2
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear RedfernExplorers, Thank you for taking the time to share such a lovely review following your recent stay at the Park Grand London Hyde Park. We are absolutely delighted that you thoroughly enjoyed your stay and our services and facilities exceeded your expectations. We are very proud of our team here at the Park Grand London Hyde Park and we... More 

Poole, England, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed March 10, 2015

Let me start by saying this hotel was adequate for my needs, which were simply a clean, affordable place to sleep for the night as I was up in London on my own to see a play. The location is great for everything a tourist would want to see and do, being just a four minute walk from Paddington Underground... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear FabMrsB, Thank you for taking the time to share your thoughts and experiences on TripAdvisor. We are happy to hear that you had a pleasant stay and found our staff helpful and friendly. The concerns you have raised will be shared in our next departmental meeting so the issues can be addressed respectively. We really do appreciate all guest... More 

BEDFORDSHIRE
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed March 9, 2015 via mobile

This is second time we have stayed here, was very happy again,turned up early as wanted to make most of our time in London,asked if ok to leave car outside and staff said we could hsve our room which was great as only 9am,the staff over all great friendly and helpful, room clean and comfortable,breakfast best I've had in any... More 

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear TrevorWyllie, Thank you for taking the time to write such a positive review! We are delighted to hear that you enjoyed your stay here with us and our facilities and services exceeded expectation.We are thrilled that our staff went above and beyond to assist you in any way possible and contributed to memorable stay. We will happily share your... More 

Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed March 9, 2015

It is my first ever long stay (5 days) in London than my usual touch and go business visits and I was looking at a place that's convenient, comfortable, clean, economical, good food and most importantly, people/staff managing the stay of their guests.... I must say that Park Grand London Hyde Park is a perfect blend of all you are... More 

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Suresh S, Thank you for taking the time to write a wonderful review on TripAdvisor following your recent stay. We are delighted to hear that your stay comfortable and enjoyable and our facilities and services met your expectations.Rest assured that your kind comments about Sakar and Alexandra will be shared. It is always a great boost for our team... More 

Cheshire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 7, 2015

The location, room, breakfast, staff, cleanliness.........I could not fault this hotel. We stayed last night and what a cheeky little find this was. From the minute we arrived we were impressed. Thank you so very much for a lovely stay.

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear AntheaCheshire, Thank you so much for taking the time to share your review on TripAdvisor. We are absolutely delighted that you thoroughly enjoyed your stay from room to breakfast and our services and facilities exceeded your expectations. We are very proud of our team here at the Park Grand London Hyde Park and we ensure that our guests receive... More 

Scotland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 5, 2015 via mobile

In London on business for 2 days and hotel was perfectly located next to Paddington station for me. Got upgrade from Club room to mini bi-level suite even on my first stay. Excellent service and extremely pleasant staff. Will definetly use again.

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear lam50, Thank you for taking the time to write such a fantastic review! We are delighted that we able to make your stay comfortable and enjoyable and our facilities and services met your expectations.We are very proud of our team here at the Park Grand London Hyde Park and we ensure that our top priority is attentive customer service.The... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 5, 2015

So normally I don't write reviews and probably I was just unlucky given the reviews online. To start with the positive things: the staff is overall friendly. Negative: Room heating did not work and I got sick. I was upgraded to a double room but it stank of perfume and was very noisy so at 1 am I swapped back... More 

Was this review helpful? Yes 2
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