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Park Grand London Hyde Park

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78-82 Westbourne Terrace | Paddington, London W2 6QA, England
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1 room 1 guest
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Park Grand London Hyde Park
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1,201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Grand London Hyde Park
See the most recent reviews
Hørsholm
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 18, 2015

Stayed for three nights in Duplex suite. Travel companions stayed in a double deluxe and a further deluxe single. In addition we were given new rooms upon complaint, so we have good impression on the general standard of the hotel. This cannot be regarded as a four star hotel, but rather as a two star hotel. Situated in a worn... More 

Was this review helpful? Yes 3
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to review your recent visit. You have kindly highlighted several inconsistencies with our service that occurred during your time with us, which we will address. We are sorry that your concerns were not addressed in a more attentive and understanding way at the time. Please be assured that every guest is important... More 

Luxembourg City, Luxembourg
1 review
4 of 5 stars Reviewed May 18, 2015

We stayed at Park Grand London Hyde Park hotel last weekend and we were surprised by the comfort and size of the room. It was lovely to have a spacious and comfortable room that perfectly suited us and our little daughter, where she had a space to run and play. The room was very carefully equipped with all necessary bits... More 

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for sharing your recent stay at The Park Grand London Hyde Park on trip Advisor. It was delighted to read that you found your room to be spacious and comfortable, the location convenient, and that our friendly team provided you with a memorable experience. We are happy to read that you will be returning for more... More 

Montreal, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 17, 2015

London is tricky, simply because there are so many hotels to choose from and they vary enormously in quality. Simply said, this hotel is worth the stay because it's dependable. The location is very good, the prices are fair, and the service is excellent. The rooms are small, but then again so are most rooms in London outside of the... More 

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time and effort to share your review on Trip Advisor. Thanks for the special mention of Sakar and Lucian who helped to make your stay extra special. We have shared your lovely review with them and they are delighted. We are indeed extremely grateful for your kind words on the seamless level of... More 

Bracknell, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 14, 2015

The hotel is very near Paddington Station which made it ideal as a base. Unfortunately we arrived at a time when several people were checking in. However, it didn't take too long before we were in our room. We thought the room was very well appointed situated at the back of the hotel. A double bed, tea/coffee making facilities with... More 

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, We are delighted to read that you had an enjoyable experience and relished both the atmosphere and location of the hotel. Additionally, it was lovely to learn that the room allocated to was comfortable and the breakfast, delicious. Our teams work to ensure all our guests’ stays are as comfortable as possible and take pride in delivering the... More 

Ellesmere Port, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 14, 2015

Awright geeezzaa! I've decided that since this hotel was in London, I will convert this whole review into cockney rhyming slang for added effect. So here goes... Gawdon Bennet! One ov me mates was ge'in' married near Hyde park, so after searchin' fer 'otels fer da weekend I decided on da Light an' Dark Grand. For 'otels in da area... More 

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to share your thoughts following your recent stay at The Park Grand London Hyde Park. It is such a pleasure to hear that overall you enjoyed your stay. Your Feedback, both positive and constructive will help us to improve our service offerings. We do hope that we will have the opportunity to... More 

leeds
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 11, 2015

Hotel is very close to paddington station, made a good base if you are on a business trip. Bedroom and bathroom clean and tidy, staff very friendly and efficient . Would stay here again either on business or leisure

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for sharing your experience and giving a perfect rating. It is a pleasure to hear that you enjoyed your stay at The Park Grand London Hyde Park. We are delighted to read that you found the service exceptional and that our staff had looked after you and met your needs. We will share your kind words... More 

Novi, Michigan
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 10, 2015

We knew nothing about this place when we booked in, other than the price was right, it had great reviews, and it was near Paddington Station and Hyde Park. When we arrived at the hotel, we were very pleasantly surprised. The staff at the front desk were very kind and helpful, the room was clean, quiet and spacious (easily accommodating... More 

Was this review helpful? Yes 3
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Many thanks for taking the time to write such kind comments. We were delighted to hear you enjoyed your first experience which went beyond your expectations here at The Park Grand London Hyde Park. We look forward to sharing your kind words with all the team and hope we are able to welcome you again soon. Should you... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 9, 2015

Pleasant enough Hotel, easy walk to Paddington Station and Lancaster Gate Tube, and the perfect location for access to Central London. Staff could not have been more helpful, particularly Sakar for whom nothing was too much trouble.

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, We would like to thank you for sharing your wonderful experience on Trip Advisor following your recent visit. It is always lovely when a guest takes the time to single out a member of staff for special praise. We will be sure to share your kind words with Mr Sakar. We are pleased that you enjoyed your overall... More 

Northumberland, United Kingdom
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 8, 2015

This is how the hotel brands itself, and it is a very good description of the hotel. With it being only 5 minutes walk from Paddingtom Station, it is an ideal hotel for this part of London. The hotel is situated on a pleasant terrace that is quiet and away from the main traffic routes. The rooms are comfortable, with... More 

Was this review helpful? Yes 4
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, We await your return invasion! Thank you for the comprehensive positive review, customer feedback is very important to us and we took great pleasure in reading your review. Firstly, we are thrilled that you enjoyed your stay with us. Secondly, we greatly appreciate your compliments on our staff and as always we have shared your feedback with them.... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 8, 2015

We found this great property through Hotels.com and had a great experience. Loved how close it was to Paddington Station for getting to LHR & and even close to Hyde Park which made our normal running routine very easy to do. Hotel is not directly on a major street so it's pretty quiet and relaxed. Staff was quick to help,... More 

Was this review helpful? Yes 2
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Guest, Thank you for taking the time to review your recent visit on Trip Advisor. Needless to say, we are absolutely delighted to read that you enjoyed your time at The Park Grand London Hyde Park, and in particular that our team were able to contribute to such a memorable experience. They do take pride in delivering the highest... More 

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