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Park Grand London Hyde Park

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Park Grand London Hyde Park

4.0 of 5
78-82 Westbourne Terrace | Paddington, London W2 6QA, England (Paddington / Maida Vale)
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Park Grand London Hyde Park
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Ranked #395 of 1,076 hotels in London
3.5 of 5 stars 334 Reviews
Most recent review
“Wonderful little gem of a hotel!”
4 of 5 stars Reviewed January 11, 2013
ClaireUK87 Saint Germans, United Kingdom
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334 reviews from our community

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There are newer reviews for Park Grand London Hyde Park
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Saint Germans, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Wonderful little gem of a hotel!”
4 of 5 stars Reviewed January 11, 2013

I recently spent a night at the Park Grand after looking for a last-minute room close to Paddington Station. It's only about a 5-10 minute walk and reasonably easy to navigate to from the station. From the outside the hotel looks very smart and when I first walked in I felt wildly out of place with my trainers and rucksack,... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
January 12, 2013

Dear Guest, Thank you for choosing to stay at the Park Grand London Hyde Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope that... More

Leeds, United Kingdom
2 reviews
“Consistently good experience, things improving”
4 of 5 stars Reviewed January 11, 2013

Park Grand is just around the corner from work, so location is perfect for me, as is proximity to Hyde Park for a post-work run. Service is consistently very good, rooms are great and clean (with ironing board and iron which is unusual in my experience), and the breakfast is particularly good. Providing I get a competitive rate, I will... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
January 15, 2013

Dear Guest, I'm gratified to hear that you enjoyed your stay the Park Grand London Hyde Park.Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team. Secondaly , I will check with Sales and reservation team regarding problem you had... More

Kent UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Our stay for my daughters Birthday in London”
4 of 5 stars Reviewed January 10, 2013

I would begin by saying the staff were very helpful in giving us a good quiet room at the back of the hotel and we got upgraded to 2 double beds! Our room was changed on request as the 1st room we were given was pretty noisy from the road and the window did not close properly. The room had... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
January 12, 2013

Dear Guest, I'm gratified to hear that you enjoyed your stay the Park Grand London Hyde Park.Many thanks for taking the time to share your experiences about your stay. It's fantastic to hear such great feedback from our guests, which I will share with the team. Thanks again, and we look forward to welcoming you again at the Park Grand... More

Coalville, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Met all our expectations!”
4 of 5 stars Reviewed January 6, 2013

Just returned from a two night stay at the Park Grand with my boyfriend. Overall, we were very pleased with the hotel. I have read a few reviews that say that the rooms are small, which I do partly agree with, but this definitely didn't cause any problems. No, the rooms aren't huge, but they are clean, well decorated, and... More

Was this review helpful? Yes 1
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
January 12, 2013

Dear Guest, It was a great pleasure to read your review of the Park Grand London Hyde Park. We strive to maintain high level of service and we are glad when we receive such positive feedback that motivates us in our work. We do apologies that you found you room smaller then expected ,however we do have larger option available... More

Newcastle, United Kingdom
1 review
“Yes would stop again at a good price”
4 of 5 stars Reviewed January 5, 2013

Hotel a little out of the way, close to Hyde Park, but was good value for money with breakfast was included, staff were very plesant and helpful,room was very clean and tidy, everything in room you need

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
January 12, 2013

Dear Guest, Thank you for choosing the Park Grand London Hyde Park. It was a real joy to read such motivating feedback from our guests. Thank you for taking the time to share your experience about your recent stay in our property. Thank you again and we look forward to welcoming you at your next visit in London. Best Regards,... More

1 review
“great for Hyde park”
4 of 5 stars Reviewed January 5, 2013 via mobile

hotel is well situated to queensway and Hyde park hotel is clean and the staff are very friendly and helpful. the only downside was the mattresses were too soft and sinks in the middle would stay there again as the overall experience was good and was excellent value

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
January 12, 2013

Dear Guest, Thank you for choosing to stay at the Park Grand London Hyde Park. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Essex
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Would stay again”
4 of 5 stars Reviewed January 2, 2013

Booked to stay here for a weekend away before Christmas with my boyfriend. Booked 2 or 3 months in advance and was £280 for 2 nights in a Club room. I read in different reviews different things about club rooms, some on one floor and very small and others that had a bed upstairs so i emailed the hotel who... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
January 5, 2013

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Park Grand London Hyde Park. We hope you will be back soon and for assistance in booking your future stay please write to me on housemanager.hydepark@shaftesburyhotels.com Kind Regards Gourav Gupta More

Lanaken, Belgium
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“mixed feelings”
3 of 5 stars Reviewed January 2, 2013

We stayed 4 nights in the hotels and i have mixed feelings, some things are good and others are bad. When we arrive at 15.00h our room was not ready, but they apoligized 2 times. And after 10 minutes we could go into the room. At th reception desk were friendly people. The room was small, very small. But all... More

Was this review helpful? Yes 1
See 3 more reviews by missestera for London
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
January 5, 2013

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com as per your earliest... More

York
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Load of rubbish!”
1 of 5 stars Reviewed December 31, 2012

My boyfriend booked this hotel end of October as a Christmas present for me, upon arrival today to be told they had a system error and had over booked... Although When we rang up last night they confirmed we had a booking and everything was fine. I will admit after reading reviews on here last night I thought this would... More

Was this review helpful? Yes 5
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
January 5, 2013

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com as per your earliest... More

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4 helpful votes 4 helpful votes
“Told by rude, shabby looking staff "have two singles or be moved"”
1 of 5 stars Reviewed December 31, 2012

I decided to book a trip to London as a post Christmas getaway for myself and my Mother. I found this hotel online as part of a special deal. I arrived with my Mother, after half a day of sightseeing in London. We were looking forward to a rest and cup of tea. When we got to the desk we... More

Was this review helpful? Yes 2
See 2 more reviews by Julia L for London
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
January 5, 2013

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com as per your earliest... More

 
 
Park Grand London Hyde Park
Park Grand London Hyde Park
3.5 of 5 stars 334 reviews
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Additional Information about Park Grand London Hyde Park

Also Known As:
Park Grand London Hyde Park England
Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Phone Number:
Region: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Free Breakfast Free High-Speed Internet
Hotel Style:
#244 Luxury Hotels in London
#247 Business Hotels in London
#320 Family Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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Park Grand London Hyde Park
78-82 Westbourne Terrace Paddington
London W2 6QA
England
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