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Park Grand London Hyde Park

4.0 of 5 Boutique Hotel   |   78-82 Westbourne Terrace | Paddington, London W2 6QA, England (Bayswater / Notting Hill / Lancaster Gate )
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Park Grand London Hyde Park
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Ranked #365 of 1,066 Hotels in London
A recent review
5 of 5 stars Reviewed May 1, 2014
lauradean123 Coventry, United Kingdom
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808 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Park Grand London Hyde Park
See the most recent reviews
Coventry, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 1, 2014

Great location - 5 minute walk from Paddington tube station. Very welcoming, porter at main entrance who helped with luggage and delivered to room. Friendly and helpful staff. Very clean room. Quite spacious. Bathroom a little cramped but had a bath/shower. Free shower gels, shampoo etc. We stayed for 2 nights and sheets and towels were still changed. Tea and... More

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear lauradean123, On behalf of all the staff here at the Park Grand London Hyde Park, we thank you for sharing your wonderful review on Trip Advisor. It is incredibly rewarding for our team members to be recognized for their efforts and reviews like these make it all worth it. Rest assured that your comments will be shared among the... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2014

Great location (literally a five minute walk from Paddington), reasonably priced, generally very clean, but cramped single rooms. Fine for business. Not too hot on the restaurant but there are plenty of eating choices nearby.

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Murari S, Thank you very much for taking the time to share your positive review on Trip Advisor following your recent visit. We are happy to hear that you had a comfortable stay with us. We are sorry to hear that the room was not what you expected and would greatly welcome the opportunity of showing you some of... More

Evesham, United Kingdom
1 review
4 of 5 stars Reviewed April 30, 2014

Staff were very helpful. Our family room included a sofa bed for our young children with tv & kitchenette. Our mezzanine room upstairs was modern & the superking bed very comfortable. Modern bathroom clean & simply decorated. Had everything we needed for our 1 night stay. Only thing I didn't like was there was a mild smell of damp when... More

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Amba12_12, We thank you for sharing your review on Trip Advisor following your visit to the Park Grand London Hyde Park. We are happy to hear that you had a comfortable stay and with our facilities and services met your expectations. Should your travels next take you to London, we hope we will remain your first choice of destination.... More

Newark-on-Trent, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2014

Me and a few work colleagues stayed here for one night (Saturday 26th April) as a central base for our business visit to the Great British Care Awards. The welcome has warm, the check in was swift. Staff made our life so easy. Booking taxis and carrying luggage for the female guests. Room was compact and had everything we needed.... More

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Nathan A, On behalf of Stan all the staff here at the Park Grand London Hyde Park, we thank you for sharing your wonderful review on Trip Advisor. It is incredibly rewarding for our team members to be recognized for their efforts and reviews like these make it all worth it. Rest assured that your comments will be shared... More

Perth, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 27, 2014 via mobile

Daniel on checkout was great. But that couldn't make up for the rundown room. Needed new mattress and chair was very stained. However, room was very quiet despite being next to lift. Would only recommend to the budget concious.

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GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear RichardDDDD, We thank you for sharing your review on Trip Advisor following your visit to the Park Grand London Hyde Park. We are happy to hear that you had a comfortable stay and rest assured that your feedback has been shared with Daniel who is also very thankful for your kind words. We are sorry to hear that the... More

Contributor
20 reviews 20 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 25, 2014

I was travelling on a business trip and wanted a budget friendly hotel near by Paddington Station. The location was really good, 5 minutes walking. The hotel was very clean with modern decorations, with a great price! I booked a single room, but upon arrival i was upgraded to a larger room, which was very much appreciated as i have... More

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Akasmaa5, We thank you for sharing your review on Trip Advisor following your visit to the Park Grand London Hyde Park. We are delighted to hear that you had a comfortable stay and with our facilities and services met your expectations. Our friendly and attentive staff will go the extra mile for our guests and nothing is too much... More

Halesowen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2014

Travelled here with family and stayed for 2 nights. The rooms are small but perfectly equipped with toiletries, hair dryer, tea and coffee and heating/air conditioning. The staff could not do enough to ensure our stay was perfect. The location of the hotel is also good- Paddington station is a 5 minute walk alongside restaurants, fast food restaurants and convenience... More

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear lauriemarie1990, On behalf of all the staff here at the Park Grand London Hyde Park, we thank you for sharing your wonderful review on Trip Advisor. It is incredibly rewarding for our team members to be recognized for their efforts and reviews like these make it all worth it. Rest assured that your comments will be shared among the... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2014

Sakar at the reception was the best I got! Could help me out with anything I asked. Incredible, upon my arrival he could even print out my invoices I lost since my last stay in this wonderful hotel. Super, Sakar, "thataboy!" Without me asking he gave me a wonderful room I enjoyed at first when I came in. All is... More

Was this review helpful? Yes 1
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear nicolas d, Thank you for choosing to stay at the Park Grand London Hyde Park and on behalf of Sakar, thank you very much for having shared your excellent feedback on TripAdvisor. It is incredibly rewarding for our team members to be recognized for their efforts and reviews like these make it all worth it. Should your travels next... More

Balloch, United Kingdom
1 review
4 of 5 stars Reviewed April 21, 2014

Stayed here for two nights in April with my mum. Overall, the stay was good, the hotel is in a great location, 5 minute walk from Paddington Station, so very easy to get about London. Round about the station there is a good selection of restaurants and bars. The room was clean although small, but for what we were looking... More

Was this review helpful? Yes
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Shona L, Thank you for taking the time to share your experiences on TripAdvisor following your recent visit to The Park Grand London, Hyde Park. We are happy to hear that you had a comfortable stay with us and found our staff friendly and helpful. It is incredibly rewarding for our team members to be recognized for their efforts... More

Sweden
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 21, 2014

We booked a Superior Triple room that was supposed to have a Double bed and a single bed or 3 single beds in early November 2013 for our stay in mid April 2014. I got an e-mail just two days before our arrival that they had problem with my credit card and that I had to provide them with my... More

Was this review helpful? Yes 2
GurdeepsinghSENATOR, Front Office Manager at Park Grand London Hyde Park, responded to this review

Dear Maja78, We would like to thank you for choosing to stay at the Park Grand London, Hyde Park and sharing your review on Trip Advisor following your recent visit. We are really sorry to hear that your stay was marred by your experiences upon check in and wish that I had the time prior to your departure to discuss... More

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Additional Information about Park Grand London Hyde Park

Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Location: United Kingdom > England > London > Bayswater / Notting Hill / Lancaster Gate  , Paddington / Maida Vale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Park Grand London Hyde Park 4*
Number of rooms: 119
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Also Known As:
Park Grand London Hyde Park England

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