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All 1,081 London hotels

Park Grand London Hyde Park

4.0 of 5
78-82 Westbourne Terrace | Paddington, London W2 6QA, England (Paddington / Maida Vale)
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Park Grand London Hyde Park
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65%
Ranked #393 of 1,081 hotels in London
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307 reviews from our community

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Date Rating
Enniskillen, United Kingdom
1 review
4 of 5 stars Reviewed May 24, 2013 NEW

The accommodation was "compact" but adequate for our stay of two nights. The staff were helpful and friendly, and to be honest I would rate their attention as excellent. I had a minor medical condition that needed attended to, and I had to attend A&E. The staff on duty were attentive, and very quickly organised a taxi, and instructions where... More

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London, United Kingdom
2 reviews
4 of 5 stars Reviewed May 22, 2013 NEW

We had booked to stay for two nights as we wanted to explore the Paddington area. On arrival, our request to store our bags was readily actioned. At check-in later that afternoon, the staff were very helpful, and took us to our room. The room was smaller than expected, but okay by London standards. Getting around the bed without knocking... More

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Gourav G, Manager at Park Grand London Hyde Park, responded to this review
May 25, 2013

Dear Guest, Thank you for your wonderful feedback regarding your recent stay with us here at Park Grand London Hyde Park. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are being represented our team. These positive comments about our team are greatly appreciated and I have... More

Guernsey, United Kingdom
1 review
4 of 5 stars Reviewed May 22, 2013 NEW

The room was a good size and perfectly clean, the staff were friendly and attentive. The purpose of my trip was to visit friends and do some shopping, from the hotel I was able to walk to Oxford street in around 40 minutes. Buffet breakfast was as one would expect. The cost of the hotel was very reasonable, I would... More

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Gourav G, Manager at Park Grand London Hyde Park, responded to this review
May 25, 2013

Dear Guest, Thank you very much for your kind review following your recent stay at Park Grand London Hyde Park. I am delighted to read that the team here at the Park Grand delivered, once again, a great costumer service experience which you found to be friendly and helpful. I look very much forward to welcome you back at Park... More

Belfast, United Kingdom
1 review
5 of 5 stars Reviewed May 21, 2013 NEW

This hotel is an excellent example of the four star standard. The bedroom I booked is well furnished with two excellent king sized beds with medium to firm mattresses. The linen is spotless and there are plenty of pillows to rest a weary head. There is a complete absence of tobacco smells in the room and there is a charge... More

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Gourav G, Manager at Park Grand London Hyde Park, responded to this review
May 25, 2013

Dear Guest, Thank you for your wonderful feedback regarding your recent stay with us here at Park Grand London Hyde Park. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are being represented our team. These positive comments about our team are greatly appreciated and I have... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 19, 2013 NEW via mobile

We booked the Park Grand hotel just over a month ago and were really looking forward to having an enjoyable stay in 4 star accommodation. Unfortunately this was not tha case as upon arrival at the hotel we were informed that there were maintenance works going on in the rooms and we would have to be transferred to a sister... More

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See 4 more reviews by Naweed K for London
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
May 20, 2013

Dear Guest, Thank you for choosing the Park Grand London Hyde Park for your recent visit to London. We consider the guest feedback of paramount importance whether good or bad. I would like to apologies for the inconvenience caused to you during your stay. It would be highly appreciated if you could contact me on housemanager.hydepark@shaftesburyhotels.com or you can call... More

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1 review
5 of 5 stars Reviewed May 18, 2013

We arrived very early to the hotel and were warmly welcomed by staff and management. Jet lagged and sleepy we were just inquiring as to when we could access our room (we were 4 hours early!). The staff apologized profusely that it would be a 20 min wait. The room was spacious and comfortable and met our every need as... More

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Gourav G, Manager at Park Grand London Hyde Park, responded to this review
May 20, 2013

Dear Guest, We are glad to hear that you had a very enjoyable stay with us. We ensure every guest has a relaxing visit and thank you for your observations We hope you will be back soon and for assistance in booking your future stay please write to me on housemanager.hydepark@shaftesburyhotels.com We are looking forward to welcome you back in... More

Germany
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
Reviews in 19 cities Reviews in 19 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 16, 2013

I tried the Park Grand as an alternative to the Mercure Paddington, where I usually stay, and which is still my favourite (also reviewed). I booked a deluxe double room for two nights to use as a single. As a single it was fine. It was in no way a deluxe double. The double bed just barely fit into the... More

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See 4 more reviews by Kasch for London
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
May 20, 2013

Dear Guest, We are glad to hear that you had an enjoyable stay with us. As mentioned, our rooms are indeed different in sizes. I would like to request you to give us an opportunity to arrange bigger room. We ensure every guest has a relaxing visit and thank you for your observation in regards to our Breakfast We hope... More

Southampton, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 15, 2013

I travel on business and can honestly say this hotel is on the top of the list in so many ways.I arrived early and they quickly offered to store my luggage with no fuss and could not of been any more helpful.On check in which was at 3 am the receptionist was pleasant and efficient.My room was a double deluxe... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
May 20, 2013

Dear Guest, We are glad to hear that you had a very enjoyable stay with us. We ensure every guest has a relaxing visit and thank you for your observations We hope you will be back soon and for assistance in booking your future stay please write to me on housemanager.hydepark@shaftesburyhotels.com We are looking forward to welcome you back in... More

Poole
1 review
5 of 5 stars Reviewed May 13, 2013

We had a one night stopover and will book again in the future when visiting London again in the future. Very clean not just with the room, but the whole property in general. Good location and very close to the tube. I recommend this hotel very highly, especially for the prices and the food is cooked to perfection if you... More

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
May 14, 2013

Dear Guest, Thank you for your comments regarding your recent booking with us here at the Park Grand London Hyde Park. Your business is very important to us and we value your feedback. By telling us you feed back especially about our food is highly appreciated. Please write to me when you have return trip to London on - housemanager.hydepark@shaftesburyhotels.com... More

Halifax, United Kingdom
1 review
5 of 5 stars Reviewed May 12, 2013

Stayed 2 nights to visit London eye and other sites. Excellent location near restaurants and shops, and friendly helpful staff. Very clean. Lift was a little annoying with its constant announcements but a small detail. Would recommend.

Was this review helpful? Yes
Gourav G, Manager at Park Grand London Hyde Park, responded to this review
May 13, 2013

Dear Guest, We are glad to hear that you had a very enjoyable stay with us. We ensure every guest has a relaxing visit & will look forward to see you soon. Kind Regards Gourav Gupta More

 
 
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Additional Information about Park Grand London Hyde Park

Also Known As:
Park Grand London Hyde Park England
Address: 78-82 Westbourne Terrace | Paddington, London W2 6QA, England
Phone Number:
Region: United Kingdom > England > London > Paddington / Maida Vale
Amenities:
Free Breakfast Free High-Speed Internet
Hotel Style:
#244 Luxury Hotels in London
#253 Business Hotels in London
#303 Family Hotels in London
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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