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Holiday Inn London - Stratford City

4.0 of 5 Hotel   |   10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
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Ranked #118 of 1,064 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Ian W Rugby, United Kingdom
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639 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rugby, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I use this hotel most WHUFC home games.Staff are really friendly and welcoming.Location good with good bars and restaurants on door step.First choice over other hotels in area.one tip is get a Ihg card and you will receive free wifi and a free drink of your choice at the bar.

Was this review helpful? Yes 1
England, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

I took my husband and my two year old here for my husbands 30th birthday shopping trip. When we turned up we were told we have to give a debit or credit card and they hold £50 back incase of damages. We also thought that you wouldn't have to pay for the car park, so it had cost us £68... More 

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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

After spending the weekend @ the Holiday Inn @ Stratford I felt it necessary to write a short review and complement the hospitality of the staff during my stay..... Very prompt check in on arrival and welcoming staff in all areas. Food was ok but the service from Magdalen & Wilson made it a pleasure to be there..... I highly... More 

Was this review helpful? Yes 4
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear k4ous, Many thanks for your 5 star review and comments. We are happy to hear Magdalena and Wilson met your expectations and made evening a wonderful one. We look forward to seeing you in the near future. Warm Regards, The Holiday Inn Team. More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at this hotel once or twice a week. Having stayed at a number of IHG hotels in London, I can highly recommend this Holiday Inn. Like all hotels, there can be minor issues (lifts, key activation, room temp) but the over-riding factor is the consistency of great service. The staff are always friendly and helpful, the rooms are... More 

Was this review helpful? Yes 3
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear ChrisEastleigh, Many thanks for your comments, we are happy to hear you have chosen to stay with us again. It has been our pleasure to meet your expectations and provide you the service you have come to expect from us. We look forward to seeing you in the near future. Warm Regards, The Holiday Inn Team. More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location right within Westfield. Stratford station is a short walk away along with a large bus station with several buses going to different parts of London including central London. Check in was quick, staff were friendly. Room was nice and spacious with a very comfy bed and nice big TV with a range of channels. Great view from the... More 

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Hannah N, We are very pleased to receive your comments while staying with us and pleased to hear you will stay again and we will look forward until then. Warm Regards, The Holiday Inn Team. More 

Blackburn, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Booked the hotel for Valentines weekend 2015 through a package deal through Show and Stay, a site where you can book both a hotel and tickets to a show all on the one booking. On the package deal it states that through the hotel and Westfield parking is only £5 a day. Upon arriving at reception after having park up... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I spent valentines weekend in Stratford City, London staying at the Holiday Inn just off Westfields, it was the perfect location for shopping, eating out and yet just a few minutes away to Canary Wharf or central London. The hotel itself is still newish and the room was very clean , and well presented. We were on... More 

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Vaustin, Many thanks for your feedback and comments we are happy to hear you have enjoyed your stay and our facilities as well as the Westfield Shopping Centre. We to see you again in the near future. Warm Regards, The Holiday Inn Team. More 

Warminster, United Kingdom
Top Contributor
117 reviews 117 reviews
89 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is on the edge of the Westfield Shopping Plaza and five minutes away from tube services to both central London and Canary Wharf. Just what you would expect from a major chain although lacks some of the usual amenities. No mini bar/fridge in room and if you wanted a shower cap you had to ask for one -... More 

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear ian_9, Many thanks for your feedback and review which has been forwarded to our management team. We are also glad to hear you enjoyed our facilities as well as the Westfield Shopping Centre. We look forward to seeing you in the near future. Warm Regards, The Holiday Inn Team. More 

Dublin, Ireland
Contributor
19 reviews 19 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

We just arrived back from a great weekend in London which was made even more speacial by the Staff and Hotel we stayed at for two nights. The Holiday Inn is excellent and a special mention to Lisa the receptionist(Make her employee of the month) who greeted us on arrival.So professional and a joy throughout our stay. Rooms are clean... More 

Was this review helpful? Yes 2
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Kinnity, Many thanks for your 5 star review and feedback. We are happy to hear you also enjoyed visiting the Westfield Shopping Centre too. We have informed Lisa of your review and she is happy to hear she has exceeded your expectations while staying at our hotel. We look forward to seeing you in the near future. Warm Regards,... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We've stayed on the 4th floor of this hotel for one night and it was by far the best hotel we've been in London. The staff is friendly and very professional, the hotel is trendy and very well located. The room was spacious, very clean and well decorated. We were very lucky with the city view. We couldn't have better... More 

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Druca C, Many thanks for your review and feedback. I am glad to hear you enjoyed your stay with us. We look forward to your next stay. King Regards, Lisa The Holiday Inn Team More 

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Additional Information about Holiday Inn London - Stratford City

Address: 10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
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Also Known As:
Holiday Inn London - Stratford City England
Hotel Style:
#34 Spa Hotel in London
#73 Business Hotel in London
#80 Family Hotel in London
#95 Best Value Hotel in London
#96 Luxury Hotel in London
#135 Romantic Hotel in London

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