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Holiday Inn London - Stratford City

4.0 of 5 Hotel   |   10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
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Ranked #103 of 1,065 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
boeingAde Birmingham, United Kingdom
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615 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Birmingham, United Kingdom
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Perfect location in the centre of Stratford Westfield Shopping Centre....Easy access to Stratford Station for Tube/Train/DLR can get to central London easily, or the O2 Arena. Check in , Bar, Check out - all staff helpful and pleasant at all time, room clean and nice view over the Olympic park and Canary Wharf. Would rather stay here than Central London... More 

Was this review helpful? Yes
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear boeingAde, Many thanks for your feedback and review regarding your recent stay with us. We are glad to hear you enjoyed your stay as well the hotel facilities and Westfield. We look forward to you staying with us in the near future. Regards, Lisa Sidonie Holiday Inn Team More 

Cork, Ireland
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for two nights in December. Room was clean, warm, elegant and quite. On arrival there was complimentary water, and chocolate, which made the stay feel extremely nice (it was given again the following day). Visit London frequently (particularly Stratfield) for shopping and j decided to try hotel for location. I didn't give it five stars for a few... More 

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear gos2016, Many thanks for your feedback and review. I am sorry you were not happy with your check in experience. I have sent you a personal e-mail regarding this matter. It is nice to hear that you have enjoyed using our facilities and the surrounding area of Westfields. We look forward to you staying with us in the near... More 

gotham city
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights from 1st January. Great staff. Fab breakfast. Good transport network for travelling into central London. Sited within Westfield Shopping Mall. Huge choice of shops and eating places.

Was this review helpful? Yes
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear It great choice is the word indeed and also great to see youo have given us a full 5 star review and feedback. Its was a pleasure in having you both staying with us, we hope to welcome you back in the near future. Regards, Lisa Sidonie Holiday Inn Team More 

Northern Mexico, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Two friends and I stayed here from 14th - 17th December, 2014. Good value; great location for Christmas shopping; actually in the Westfield shopping centre The staff were pleasant and helpful, especially the young bar staff. The rooms were comfortable and clean. We particularly enjoyed the self-service breakfast - good quality bacon, sausage etc., a lovely lady on hand to... More 

Was this review helpful? Yes
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear robertsC3352GW, Many thanks for your 5 star feedback and review. We are pleased to hear you enjoyed your stay and facilities. It is great to hear also our breakfast was to your liking as well. We forward to your next stay with us in the near future. Regards, Lisa Sidonie Holiday Inn Team More 

Belfast, United Kingdom
Top Contributor
119 reviews 119 reviews
47 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked an executive king room as we were staying for 6 nights over Christmas. On arrival we were allocated a room on the 4th floor . We had requested a high floor when we booked last January so were a little disappointed . However the room was large, bright and comfortable and had a view of the park .... More 

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Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear dustylin, Many thanks for your review and feedback regarding your recent stay with us. We are glad hear you were happy with your accommodation as well our facilities and Westfield Shopping Centre. Following your comment regarding your booking request please see a personal e-mail i have sent for your attention. We look forward to you visiting us in the... More 

Ipswich, United Kingdom
Senior Contributor
47 reviews 47 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great hotel, ideally situated for shopping at Westfield. Step out of the hotel door and into Westfield shopping centre. Very warm welcome by the young girl on reception. Excellent check in service; was upgraded to a park view room free of charge, which was nice but personally wouldn't of paid the extra for the privilege. Room was comfortable and fitted... More 

Was this review helpful? Yes
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear carrie w, Many thanks for your review and feedback. It is always a pleasure to have made your stay a comfortable one. We look forward to your next stay in the near future. Regards, Lisa Sidonie The Holiday Inn Team More 

Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we came here for mine and my partner birthday. It's was an excellent location for shopping,eating and drinking .the staff were very friendly and made you feel welcome .rooms very clean and beds lovely and comfortable we will come back again 😊😊

Was this review helpful? Yes
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Lisa terry and James, Happy New Year 2015! Many thanks for your review and feedback. Once happy belated birthday and many happy return to you both. We happy to have met all your expectations and look forward to your next stay in the near future. Regards, Lisa Sidonie The Holiday Inn Team More 

Senior Contributor
47 reviews 47 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a meeting here and it was fantastic. The staff are very friendly and you cannot beat the location considering how close it is to the mall and to the tube. The wheelchair accessible room was great and they even had a seat in the shower for those who cannot stand.

Was this review helpful? Yes
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Meceebee, Thank you for your 5 star review and feedback. We are a proud hotel indeed...I am glad to hear you enjoyed your stay and that we meet your expectations too! We look forward to you staying with us in the near future. Regards, Lisa Sidonie The Holiday Inn Team. More 

Halifax, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014

Went Christmas shopping to Westfield in London and booked the hotel as it was on the complex. It was in an excellent location for shopping. The staff were lovely and nothing was too much trouble. Great breakfast. Good atmosphere in the bar and friendly bar staff. Lovely views of the Olympic Park. A great weekend.

Was this review helpful? Yes 2
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Suzanne C, Fabulous feebdack and review. We are glad to hear you experienced good shopping at Westfield Centre and also to mention you enjoyed your stay with us. We hope you will have a pleasant Christmas and a wonderful New Year. Regards, Lisa Sidonie Guest Relations Team More 

Beveren, Belgium
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 15, 2014

The location is nice for shopping @Westfield and has a great view on the Olympic Park. Central London and St Pancreas are only a tuberide away. Excellent breakfast service, nice and clean rooms. This will be my number one hotel for future London visits.

Was this review helpful? Yes
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Spelios, Many thanks for your feedback. We are very pleased to hear you have enjoyed your stay with us as well the Westfield Centre. We look forward to you staying in the near future. Merry Christmas and A Happy New Year! Regards, Lisa Sidonie Guest Relation Team More 

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Additional Information about Holiday Inn London - Stratford City

Address: 10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
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Also Known As:
Holiday Inn London - Stratford City England
Hotel Style:
#31 Spa Hotel in London
#59 Family Hotel in London
#74 Business Hotel in London
#86 Luxury Hotel in London
#102 Best Value Hotel in London
#125 Romantic Hotel in London

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