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Holiday Inn London - Stratford City

#120 of 1,054 Hotels in London
Certificate of Excellence
4.0 of 5
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10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
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1 room 1 guest
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Holiday Inn London - Stratford City
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789 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Level Contributor
106 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed yesterday NEW

Use this place for work lunches and conferences and the catering is some of the worst I've ever experienced. Grim. Staff too always seem confused at the most basic questions. Can't speak of the rooms but the additional services are poor.

Was this review helpful? Yes 1
uk
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Comfortable bed, good air con ( individually controlled), friendly reception staff. Perfect location for sport at Olympic Park. VERY slow bar service. Food menu looked good but I didn't eat in hotel. Arranged a later check out and bag storage. Would definitely stay again.

Was this review helpful? Yes 1
Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great welcome by the team of friendly staff. Good room, very clean, tidy and well equipped with excellent views of the Olympic stadium. Food is fantastic, the breakfast is a great way to start the day. Location is excellent for Westfield mall and the central line in to London. Car parking is very secure, close to hotel and good value... More 

Was this review helpful? Yes 1
Colchester, United Kingdom
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Recently stayed at this hotel for Business and with Family, ticks all the boxes for any type of stay. Closer to London Attractions, City Offices (London Liv Pool / Canary Wharf), right in the vicinity of Stratford train station for East of England Access as well as Westfield Stratford Mall. More importantly exuberant views of Olympic park with tons of... More 

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Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Thanks Masti for your fabulous 5 star review!! We are so happy to hear that we are your favourite Holiday Inn and that you choose to stay with us frequently and that we are your favourite stopover! We are looking forward to seeing you again soon! Many thanks Nicola More 

Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We recently stayed at this hotel with another family including 4 children of various ages. The staff were absolutely brilliant. They couldn't do enough to help us, particularly the restaurant staff. The breakfast was great choice, very well serviced and not too busy. It was so good that we even went back for dinner after our day shopping and spending... More 

Was this review helpful? Yes
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi mim0791 Thank you so much for your lovely review. We are delighted that you and family had a great stay with us and that you were well looked after!! Also,lovely to hear that you enjoyed the full English and Continental Breakfast buffet and that after your day at Queen Elizabeth Olympic Park you were able to have another enjoyable... More 

Inverness, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I visited this hotel with friends when we were down for the #RideLondon event. The location is excellent with absolutely tons of shops and restaurants all around (the hotel is in the Westfield Plaza). It is also within a 5 minute walking distance of good rail and bus links and 10 minutes walk from the Olympic Stadium which you can... More 

Was this review helpful? Yes
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

What an amazing review - thank you so much!!! We are so happy that your stay with us was so enjoyable and that you would thoroughly recommend us. We are really really forward to welcoming you back soon! Thanks Nicola More 

United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

I really do love this location, ideal for a weekend away. Myself and my partner always come here at least 3 times a year for a nice get away. The staff are always so friendly. The breakfast was also lovely, great rang to pick from. Our view was not so nice, it was meant to me a 'olympic view' looked... More 

Was this review helpful? Yes 1
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel! The restaurant is lovely, good menu with lots of choice and really high quality food. The rooms are a good size and spotlessly clean. The breakfast I would say was a standard buffet breakfast but still a good quality. The best thing about this hotel is it's location. You are right in the Westfield shopping centre next... More 

Was this review helpful? Yes 2
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Vikki Thank you so much for your fabulous 5 star review!! We are delighted that you find the restaurant to be lovely and that you find the menus good and the food to be of a high quality - I have forwarded your comments on to our Chef and he was so happy to hear this!! Also great that... More 

Walmer, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Highly recommend this hotel. The staff where so friendly and always there to help. The room was a lovely size and also very clean. In the heart of westfields there is so much around to do. Plus the Olympic park just a couple of minutes stroll away. I would highly recommend this hotel.

Was this review helpful? Yes
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Emma We absolutely love seeing reviews like this - thank you so much! We are so happy that you enjoyed your stay with us and would highly recommend us!!! It is great that you find our rooms spacious and clean, our Housekeeping Team have extremely high standards so it is great that their hard work does not go unnoticed!!!... More 

Grimsby
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on room only basis as I wanted to be near to Westfield shopping centre and it is joined to it so very convenient. Room was clean and spacious with a good hairdryer and full length mirror. I was surprised to find no fridge in the room though. I would have like to have kept my bottled water cold... More 

Was this review helpful? Yes 1
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Rebecca F Thank you so much for taking the time to leave your review! We are so happy that you enjoy our location in the heart of Westfield Shopping Centre - Europe's largest urban shopping centre, with shops, restaurants and bars galore! Also, the transport infrastructure into and around London is indeed superb. We hope we can welcome you... More 

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