We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,073 London hotels

Holiday Inn London - Stratford City

4.0 of 5 Hotel   |   10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn London - Stratford City to your Saves list
Holiday Inn London - Stratford City
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
89%
Ranked #119 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Andy F
  • Overview
  • Reviews (526)
  • Photos (114)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (145)
  • Location
  • More
Write a Review

526 people have reviewed this hotel

Traveler rating
    309
    162
    42
    6
    7
See reviews for
76
164
32
136
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here 2 nights and it was a really nice place to stay,very clean and very helpful staff,right in the middle of westfield shopping center so if you like your shopping you cant go wrong,its also 5 mins from the olympic park,the only grumble i had was i found it a tad expensive to stay but it didnot ruin it... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Lovely 2 night stay. Excellent location well placed for tube etc but without the hustle n bustle if central london. Spotless comfortable room, friendly efficient staff with a great breakfast choice. Also had evening meal which was also good. Would definitely return.

Was this review helpful? Yes
London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Bad signage in the Westfield Centre meant i was 30 minutes wandering around the Westfield Centre after leaving Stratford Underground station. Ringing the Hotel was 'not helpful'...poor English and confusing directions did not assist. On check in I mentioned the poor signage and difficulty to find...The response was 'unsympathetic' and made me aware that the Holiday Inn staff must think... More

Was this review helpful? Yes 3
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this review

Dear ian l Thank you very much for taking the time to let us know about your most recent stay with us. I am really sorry to hear that your experience with us was so disappointing. I would like to assure you that this most certainly does not reflect our standard procedure and as a result, please rest assured with... More

London, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

A very nice holiday inn branch in stratford. Great location as Westfield was just outside if we wanted to do any shopping. Very welcoming and friendly staff. Room was clean and comfortable. Gym was quite small so very limited in facilities. Room service was good and also the cafe was quite nice. Food was ok. In general it was a... More

Was this review helpful? Yes
Edinburgh, United Kingdom
Top Contributor
150 reviews 150 reviews
25 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It's a while since I've stayed at a Holiday Inn, I usually go for the small place. but I received a personal friendly reception to match any smaller place. The room was good and the beds comfortable. Breakfast was included in the package and had an excellent variety of fruit, breads, cereals and cooked food to suit most nationalities I... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW

I recently returned for another short stay and was impressed by the little improvements that I noticed since my last stay the breakfast lay out has improved making it easier to find everything and the staff are so helpful. I ordered my poached eggs and they came to my table very quickly and yes they were perfectly cooked. Next time... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Entering in this hotel I have breathed quickly a well-being air and serenity, all the staff has been very kind and educated like the people would have to be all who work with the hosts. Beginning from the reception desk, housekeeping, bar and in order to end restaurant always are dealt with the maximum professionality. I thank Marco and all... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for 5 nights while on vacation in London. Room was ready at 11 am despite check-in time at 2 pm. Large modern room. Bed was very comfortable. Cleaning staff is very thorough. Front desk was very helpful in providing directions and helping us hiring a cab to the airport (which btw only cost £50 flat... More

Was this review helpful? Yes
Folkestone, Kent
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here recently for one night on business. The reception and concierge staff were excellent and very helpful, giving me details of where in the car park would be closest to the hotel, how to get to my meeting the next day etc. My room (603) was close to the lifts but we heard no noise at all from... More

Was this review helpful? Yes
Essex
Top Contributor
184 reviews 184 reviews
51 hotel reviews
367 helpful votes 367 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean modern hotel beside Westfield Shopping centre, excellent for those who are shopaholics, a nice afternoon/evening can be spent on the outdoor balcony bar sipping cocktails and looking over the Stratford/Olympic Park vista. Nice Friendly efficient staff, who mix excellent jugs of Long Island Iced Tea and Mohitos. Highly recommended.

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear stugrmi, Thank you very much for your review. We are pleased to read your compliments about our staff and service and we are glad that you enjoyed your time in the area. As you mentioned, we are in the middle of the Westfield, the biggest shopping centre in Europe We look forward to welcome you again. Regards, Holiday Inn... More

Owners: What's your side of the story?
If you own or manage Holiday Inn London - Stratford City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Holiday Inn London - Stratford City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn London - Stratford City

Address: 10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, IHG, Hotels.com, BookingOdigeoWL and Venere so you can book your Holiday Inn London - Stratford City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn London - Stratford City England

114 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (108)
Viewed
Room/suite (38)
Viewed
Dining (4)
Viewed
Hotel & grounds (18)
Viewed
View from room (15)
Viewed
Bathroom (14)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Dining (2)
Viewed
Room/suite (2)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in London with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style
#34 Family Hotel in London #72 Best Value Hotel in London #77 Business Hotel in London #96 Luxury Hotel in London #141 Romantic Hotel in London
Hotel Class
Number of rooms
188

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Holiday Inn London - Stratford City and other travelers.
1 question
Ask a question
10 days ago

See all questions (1)

Questions? Get answers from Holiday Inn London - Stratford City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer