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All 1,069 London hotels

Holiday Inn London - Stratford City

4.0 of 5 Hotel   |   10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
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Ranked #109 of 1,069 hotels in London
A recent review
5 of 5 stars reviewed 2 days ago
Parker_on_tour Bradford, United Kingdom
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439 people have reviewed this hotel

Traveler rating
    259
    134
    35
    5
    6
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61
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
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English first
Bradford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I have been staying here for Business 3 nights a week for the last 10 months. The hotel is excellent - very clean and fresh, the rooms are well supplied and comfy, the staff are very friendly and welcoming and there is a good selection of food on the bar/restaurant menus. It is very near Stratford station with easy access... More

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Mr Parker, what a great pleasure to see that you left this marvellous review for us! Who better to provide feedback on our facilities, service and overall hotel than you who has been such a valued guest over these past 10 months! We are privileged to welcome you week after week and as your comments are highly valued, we... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 1 night as a weekend getaway to shop and see the Queen Elizabeth Park. Check in was smooth and the staff member was extremely polite and helpful. The room was modern, stylish and very clean. It had everything you might need including teas/coffee, safe and hairdryer. A nice touch was a bathroom nightlight so you don't have... More

Was this review helpful? Yes 2
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Edward W, we thank you for this kind review. Although you had to face some issues during your last stay, we appreciate that you took the time to leave this feedback for us. As you clearly enjoyed your stay at the Holiday Inn London Stratford City, we are very much looking forward to welcoming you again in the future... More

1 review
4 of 5 stars Reviewed 4 days ago NEW

We had a little weekend getaway with my girlfriend in London. The Holiday Inn Stratford City was great, the rooms were nice and stylish. Location wise it was a bit off from the centre of London, but the transportation was great so we didn't have any problems at all to get where we wanted.

Was this review helpful? Yes
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Oskari O, we kindly thank you for taking time and leaving a review for us. We really liked to read that you enjoyed your weekend getaway at our Holiday Inn London Stratford City and were fond of our rooms' modern decor. We hope to welcome you again soon. More

Whitstable
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Holiday Inn Stratford on Sunday evening and the purpose of our stay was football on Sunday and shopping on Monday. We arrived at about 11.00 to let them know we'd being checking in later after the football - to our utter amazement we were told our room was ready then! After reading previous reviews I asked... More

Was this review helpful? Yes 2
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear AnnParks, we thank you for your great review! We are always pleased to read when we are able to provide our guests with an early check-in and that everything was to your liking. You have made an excellent choice by booking an Olympic park view room and please rest assured that we will pass on your good comments to... More

1 review
4 of 5 stars Reviewed 1 week ago

Been staying in one or the other for the last 9 weeks; found both really good. Food could be a bit better though (don't get the lasagne, cheese r'us)- & the menu is shockingly small; which is strange for a London Hotel. Staybridge solves that with a DIY kitchen; which I have been using. Staying in either for the next... More

Was this review helpful? Yes
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Stephen H, thank you for your feedback! We value all input and as you have been staying with us several times for longer periods your comments are highly appreciated. We recommend that you try some meals from our restaurant, bar and room service menues to test our variety during your next stays and give us your feedback. We are... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hi, my networking group used the facilities for the first time last week and we found the venue, the food and in particular the staff to be incredibly good and VERY professional. Ami in particular was a pleasure to deal with and given we started at 6am his enthusiasm and general helpful attitude was brilliant I would recommend that hotel... More

Was this review helpful? Yes 2
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Andy G, we would like to express our gratitude for your kind words about our very professional staff, the meeting areas and the F&B service provided. We would love to welcome you back at the Holiday Inn London Stratford City in the near future! More

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Ballazs and Ami were very helpful in assisting me with a meeting I hosted in the holiday inn last week. They both we're accommodating and also we're available when needed. I would highly recommend using this venue to hold meetings Thank you both

Was this review helpful? Yes 3
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Thank you Dilum P for your kind review! We are glad to see that Ami and Balasz were such a big help to you and assisted you in your meeting. We thank you for your highly appreciated recommendation! More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Totally impressed how nice the staff is, very open and welcoming! I even met someone who speaks my mother tongue Dutch! So helpful. We had a nice room, clean and nicely presented. Attention to details all over the place. And not to mention the food - best hot breakfast in London. And now most important to explore the city over... More

Was this review helpful? Yes 3
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Katja_Walter, what a great review! We cannot read enough of your marvellous comments such as "Place to be! What a great vacation.", "best hot breakfast in London" and "simply superb". We could not agree more and send our biggest thanks! As we have team members from all over the world, it is nice to hear that you got efficient... More

Royan, France
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The location of the hotel is right in the center of a modern shopping plaza and hub. Transport leads to easy access to other key areas of London, though you could easily spend all your time just in Stratford as shops are plentiful, and amenities are first class. There is even a casino opposite the hotel. I found the staff... More

Was this review helpful? Yes 3
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Lawrence P, we thank you for your kind and honest recommendation of our hotel. We always love to read when the entire staff made you feel welcome and your comment "overall a fantastic experience" could not please us more! More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I enjoyed a relaxed weekend with all the shopping in the world at my finger tips. Nice reception staff too. Very accommodating. I lost my jumper at breakfast and the lost and found collected it and had it safe behind the reception all afternoon. When I checked out, I left my luggage at concierge and went to lunch and shopping... More

Was this review helpful? Yes 3
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Thank you dear TonyAlmeda, it sounds as if we were able to make your stay most comfortable and you thoroughly enjoyed yourself at the Holiday Inn London Stratford City which is very important to us! We hope to welcome you soon again! More

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Additional Information about Holiday Inn London - Stratford City

Also Known As:
Holiday Inn London - Stratford City England
Address: 10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
Phone Number:
Location: United Kingdom > England > London
Hotel Style:
#56 Family Hotel in London
#80 Luxury Hotel in London
#85 Business Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
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