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Holiday Inn London - Stratford City

#122 of 1,052 Hotels in London
Certificate of Excellence
4.0 of 5
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10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
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Holiday Inn London - Stratford City
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Ranked #122 of 1,052 Hotels in London
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Mnassey
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702 Reviews from our TripAdvisor Community

Traveler rating
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    207
    55
    10
    8
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104
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Absolutely fantastic !! Stayed during wireless festival, beautiful comfortable room clean and luxurious feel. Breakfast was delicious with plenty of choice,the location is perfect and close if visiting the park For an event and for shopping centre , I would love to stay here again hopefully for another event soon .

Was this review helpful? Yes
Sheffield, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

2 night stay to visit our son who lives in leytonstone. We didnt want to drive in to central London. I have mobility problems so booked an adapted, accessible room. What a fantastic room, adapted but not shouting 'disabled.' When we realised we were opposite a casino and picture house we were worried it might be noisy but it was... More 

Was this review helpful? Yes 1
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Lynne W Thank you so much for the amazing 5 star review! So happy to hear that you found the accessible room fantastic, they are indeed very spacious and subtly adapted and yes the the wet room is a great feature! Delighted to hear that you found us all lovely and that you enjoyed the full English and Continental... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed here recently with my boyfriend for a birthday trip away and couldn't fault it. The location is amazing, situated on the Plaza with plenty of restaurants and bars, and only a few metres from Westfields shopping centre. The room was clean, modern and up to a very high standard with a fantastic view over the Olympic park. The staff... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Great place to stay busy with loads of shops hotel was very clean and bed was so comfortable. The best part of my stay was 2 off the staff emily and wilson are a credit to the hotel i would stay again........ ............................. ...

Was this review helpful? Yes 1
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Michelle Thank you so much for your 5 star review! We are really happy you enjoyed your stay with us, that you found the bed so comfortable and enjoyed our location within the heart of Westfield Shopping Centre. We are also delighted that Emily and Wilson looked after you so well, and they are over the moon to read... More 

Fountain, Colorado
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is not located in city center. It is very easy to get to center, and has many amenities right outside or inside. The rooms are large, clean and not overpriced. Breakfast is perfect also. The tube access is an easy walk.

Was this review helpful? Yes 2
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Ron B, thank you so much for your fantastic review! We are delighted to hear that you had the perfect stay in London and that you enjoyed the benefits of being located in the heart of Westfield Shopping Centre with an abundance of shops, bars and restaurants on our doorstep. Also great to hear you enjoyed the great selection... More 

Chelmsford, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Just had the most amazing stay for the start of my daughters 18th birthday. All the staff were excellent. I have never stayed in a hotel where the staff were so friendly and so helpful. They totally spoiled us especially my daughter. At breakfast they brought over a small cake with a candle and wrote happy birthday in chocolate on... More 

Was this review helpful? Yes 2
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear anne19582015, what a remarkable review! We thank you kindly for your fantastic feedback. We are glad we could contribute to make your daughter's birthday even more special. We would love to welcome you back at the Holiday Inn London Stratford City and hope, we can impress you even more the next time you stay with us More 

Ipswich, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had booked to see a show and a one night stay package. Couldn't fault the hotel. Parked in nearby Westfield carpark, was greeted with a warm welcome at the hotel, with two complimentary drinks from the bar each. Our room was clean and comfortable. We had a view of the Olympic Park too! Breakfast was included with our stay... More 

Was this review helpful? Yes 2
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Thank you Foxitrix for your kind review! We are happy to hear that you enjoyed our wide breakfast offer and we are glad that our service made you feel very welcome and comfortable. We are looking forward to welcoming you again in the future at the Holiday Inn London Stratford City! More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent six days in this hotel in May 2015. From check-in to my room I was glad I chose this hotel. Extra clean hotel !!!You have excellent transport system within reach, one of the best shopping malls within reach, an array of great restaurants and bars within reach, and if you decide to eat in or drink in, the... More 

Was this review helpful? Yes 3
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Onochie O, we thank you very much for leaving this fantastic review for us! We are delighted that we made you feel at home and we are happy to read that our entire staff made you feel welcome and comfortable throughout your stay. You are absolutely right, our restaurant and bar offers are a must to try and our... More 

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and my friend visit in 2012 bar in holiday Inn stratfird . We had a great wealcome from the Abdul with big smile and variety selection of cocktail menu. spot with relaxing ambience and view. Friendly bar staff that make great drinks using premium spirits. Make sure you try Wilson's yum pina colada! The most attractive is to seat... More 

Was this review helpful? Yes 2
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Johndoe847 Thank you so much for your lovely review! We are so happy that you enjoyed your time with us especially the relaxed ambience at our Stadium Bar and Terrace with the great views over the Olympic Park. It is great to hear that the guys made you feel so welcome and that you enjoyed Wilson's Pina Colada so... More 

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had the early bird menu and it was delicious! Everyone enjoyed their meal. The ambience was calm, the food hot, tasty and visually appealing. There is also a nice balcony from which you can see the awesome changing face of Stratford! Ashvin the manager took care of our booking, and on the night, the staff were courteous, attentive and... More 

Was this review helpful? Yes 1
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Queenofsheeba2015, Thank you so much for the 5 star review! We are delighted that you had such a relaxed enjoyable meal at our Twenty Twelve restaurant and that you enjoyed the views from our Terrace overlooking the Olympic Park! Also, so happy to hear that Ashvin and the Team looked after you so well, and that the children had... More 

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