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Holiday Inn London - Stratford City

4.0 of 5 Hotel   |   10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
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Ranked #120 of 1,064 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Polly6766 Abingdon, United Kingdom
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642 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Abingdon, United Kingdom
Top Contributor
51 reviews 51 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Situated within the Westfield Stratford shopping centre. This is a newly built (2012) hotel. Our room was large, very clean and staff very helpful on reception. Views are also quite amazing. You are a few minutes walk from tube/train station so very easy to make this your base. Would highly recommend

Was this review helpful? Yes 1
Leeds
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

An extremely well placed hotel, with tube and rail links within 100 metres of the hotel and underground carparking 20 metres from the front door. The Westfield shopping centre and its Entertainment venues, Casino and multitude of good quality restaurants and bars are also all no more than 50 metres away. The hotel has an extensive in room food menu... More 

Was this review helpful? Yes 1
Rugby, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I use this hotel most WHUFC home games.Staff are really friendly and welcoming.Location good with good bars and restaurants on door step.First choice over other hotels in area.one tip is get a Ihg card and you will receive free wifi and a free drink of your choice at the bar.

Was this review helpful? Yes 3
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Ian W, Many thanks for your 5 star review, it is always a pleasure to have more wonderful guest like yourself to stay with us. Thank you for becoming a member of IHG and we look forward to your future stays with us. Regards, Lisa Sidonie The Holiday Inn Team More 

England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I took my husband and my two year old here for my husbands 30th birthday shopping trip. When we turned up we were told we have to give a debit or credit card and they hold £50 back incase of damages. We also thought that you wouldn't have to pay for the car park, so it had cost us £68... More 

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Rebecca R, Many thanks for your feedback as it was a pleasure to have you and your family stay with us. I happy to hear youhave enjoyed our facilities and choolate we put in the room. We look forward to your next stay. Regards, Lisa Sidonie The Hoilday Inn Team More 

London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After spending the weekend @ the Holiday Inn @ Stratford I felt it necessary to write a short review and complement the hospitality of the staff during my stay..... Very prompt check in on arrival and welcoming staff in all areas. Food was ok but the service from Magdalen & Wilson made it a pleasure to be there..... I highly... More 

Was this review helpful? Yes 4
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear k4ous, Many thanks for your 5 star review and comments. We are happy to hear Magdalena and Wilson met your expectations and made evening a wonderful one. We look forward to seeing you in the near future. Warm Regards, The Holiday Inn Team. More 

Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel once or twice a week. Having stayed at a number of IHG hotels in London, I can highly recommend this Holiday Inn. Like all hotels, there can be minor issues (lifts, key activation, room temp) but the over-riding factor is the consistency of great service. The staff are always friendly and helpful, the rooms are... More 

Was this review helpful? Yes 3
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear ChrisEastleigh, Many thanks for your comments, we are happy to hear you have chosen to stay with us again. It has been our pleasure to meet your expectations and provide you the service you have come to expect from us. We look forward to seeing you in the near future. Warm Regards, The Holiday Inn Team. More 

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location right within Westfield. Stratford station is a short walk away along with a large bus station with several buses going to different parts of London including central London. Check in was quick, staff were friendly. Room was nice and spacious with a very comfy bed and nice big TV with a range of channels. Great view from the... More 

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Hannah N, We are very pleased to receive your comments while staying with us and pleased to hear you will stay again and we will look forward until then. Warm Regards, The Holiday Inn Team. More 

Blackburn, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Booked the hotel for Valentines weekend 2015 through a package deal through Show and Stay, a site where you can book both a hotel and tickets to a show all on the one booking. On the package deal it states that through the hotel and Westfield parking is only £5 a day. Upon arriving at reception after having park up... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and I spent valentines weekend in Stratford City, London staying at the Holiday Inn just off Westfields, it was the perfect location for shopping, eating out and yet just a few minutes away to Canary Wharf or central London. The hotel itself is still newish and the room was very clean , and well presented. We were on... More 

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear Vaustin, Many thanks for your feedback and comments we are happy to hear you have enjoyed your stay and our facilities as well as the Westfield Shopping Centre. We to see you again in the near future. Warm Regards, The Holiday Inn Team. More 

Warminster, United Kingdom
Top Contributor
117 reviews 117 reviews
89 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is on the edge of the Westfield Shopping Plaza and five minutes away from tube services to both central London and Canary Wharf. Just what you would expect from a major chain although lacks some of the usual amenities. No mini bar/fridge in room and if you wanted a shower cap you had to ask for one -... More 

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear ian_9, Many thanks for your feedback and review which has been forwarded to our management team. We are also glad to hear you enjoyed our facilities as well as the Westfield Shopping Centre. We look forward to seeing you in the near future. Warm Regards, The Holiday Inn Team. More 

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Additional Information about Holiday Inn London - Stratford City

Address: 10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
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Also Known As:
Holiday Inn London - Stratford City England
Hotel Style:
#35 Spa Hotel in London
#74 Business Hotel in London
#93 Family Hotel in London
#96 Luxury Hotel in London
#102 Best Value Hotel in London
#135 Romantic Hotel in London

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