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Holiday Inn London - Stratford City

#121 of 1,052 Hotels in London
Certificate of Excellence
4.0 of 5
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10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
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Holiday Inn London - Stratford City
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Ranked #121 of 1,052 Hotels in London
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
ForIhavebeenama... H Dobrich, Bulgaria
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756 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dobrich, Bulgaria
1 review
5 of 5 stars Reviewed yesterday NEW

I was very impressed of the service of the staff at the restaurant, especially of the readiness to help and the care of the restaurant supervisor, Manoela! Definitely, I would like to come to this hotel again.

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Manchester, United Kingdom
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed yesterday NEW

Located in the heart of Westfield Shopping Centre, this hotel provides the perfect base after a long day of shopping. As this is a new build (as is the entire area) everything is very modern and this must be amongst one of the best hotels in the Holiday Inn chain. There are no shortage of restaurants on your doorstep, then... More 

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Southwold, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Have stayed here three or four times now - always very good - great rooms and great service - good breakfast too. We shall be back. Chowdhury was particuarly helpful at breakfast - very pleasant young man.

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Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi MuchTravelled51 Thank you so much for taking the time to leave your review, it is great to hear from one of our regular guests!!! We are delighted to hear that you think the rooms, and service great and also our full English and Continental Breakfast and that you were looked after well by Chowdury!! We hope we can welcome... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

MO - the deputy manager treated us first class. We will be regular customers in the restaurant due to his exceptional service... Wish all managers were of his standard The hotel was also excellent with stunning view of stratford city. What a great way to start the day...

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Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Jon Thank you so much for your fabulous review!! We were so happy to read that you received exceptional service in our 2012 restaurant and that MD gave you the first class treatment that you so deserve and as a result of that you will be a regular guest of ours! Also great to hear that you enjoyed the... More 

Alnwick, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

stayed here with my daughter who was doing the 10k Olympic stadium run. Service was very efficient and friendly. We had a twin room which was a good size and well equipped. Breakfast was delicious and staff all very helpful

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Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Sarah M Thank you for choosing to stay with us for your daughter's 10k run at Queen Elizabeth Olympic Park. We are delighted to hear that you found us efficient, friendly and helpful and good to know you could both relax in our spacious rooms after your daughters run!!! Also great that you enjoyed our full English and Continental... More 

Aberdeen, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Staff always friendly and can't find fault with anything, room and location first class away to book again ! Very central for tube, train and bus station. City airport only 15 minutes away which is great.We went to the London Palladium for a show.You could quite easily stay at the hotel and shop till you drop at the Westfield shopping... More 

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Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Thank you thorntons555 for your amazing review, hearing that Holiday Inn London Stratford City is the best hotel you have ever stayed in, and you are already looking to book again - you can not get better than that! Also great that you find us all so friendly, we want our guests to relax, to have fun and feel comfortable... More 

5 of 5 stars Reviewed 4 days ago NEW

We had the privilege to stay for 3 nights in this beautiful hotel. The hotel rooms are lovely, spacious and very clean. The food was amazing.......wish we had booked a week and not just 3 days. The hotel is right on the doorstep of the largest shopping centre in Europe, close to the train/tube station. We found the staff very... More 

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Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Rosie Thank you so much for your lovely review!!!! We just loved reading how you find us all so friendly and helpful, and that you thought the food was amazing!!! Also great that you took advantage of all the shop, bars and restaurants on our doorstep. Please do come back and see us soon - this time book for... More 

Sandwich, United Kingdom
5 of 5 stars Reviewed 4 days ago NEW

We can really recommend this hotel. Very comfortable and well-maintained bedroom. The staff in both reception and the restaurant were very pleasant and helpful (especially MD) and the food was plentiful and excellent. We look forward to our next visit!

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Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Hi Nannyfrance Thank you so much for your review. We are so happy to hear that you found all the staff friendly - MD is especially happy at his special mention! Also fantastic to hear that you found the food plentiful and excellent, I have passed on your compliments to our Chef. Please come back and see us again soon!!!... More 

London, United Kingdom
1 of 5 stars Reviewed 4 days ago NEW

Do not come here if you would like a good night sleep or have a busy day planned ahead! The fire alarm system is connected with the shops below and if during cleaning the shop a fire alarm is accidentally activated it will wake you up at any time of the day! The reception will not pick up their phone... More 

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Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a fabulous stay here - close to London, great value - excellent staff MD, Georgina, Manoela, Danial. Will certainly return. Excellent tube train service to London, O2, Canary wharf. Very large room.

Was this review helpful? Yes 1
Nicola C, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Thank you so much for your fantastic review!!!!! We are so happy to hear that you had a fabulous stay, and that you found the staff excellent - especially MD, Georgiana, Maneola and Daniel, who are all incredibly happy at their special mention. Great to hear that you made full use of the fantastic transport infrastructure in and around London!... More 

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