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All 1,063 London hotels

Holiday Inn London - Stratford City

4.0 of 5 Hotel   |   10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
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Ranked #110 of 1,063 Hotels in London
Certificate of Excellence 2014
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565 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ayr, United Kingdom
Top Contributor
75 reviews 75 reviews
67 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here recently for two nights and booked it as we got a great flight and hotel deal through British Airways. We flew into London City and the hotel is about 15 minutes away via the DLR and Jubilee line, and is a two minute walk from Stratford Station. The Holiday Inn shares a building with th Staybridge Suites... More

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Perth, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Friendly staff and clean comfortable room in modern hotel. Close to rail, underground, Eurostar and airport links. Great location within superb shopping development, ideal for business or holiday in London. It was easy to sleep well in such a quiet room.

Review collected in partnership with Skoosh

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Southampton, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Stayed here on a Saturday night. The rooms are ok, clean and modern, the beds very average and in need of a refresh....but the noise was phenomenal. People running in corridors, music blaring until 2am (despite 3 complaints to front desk) from the casino next door, then knocking in the air con the following morning. I slept for about 4... More

Was this review helpful? Yes 2
Jenny W, Front Office Manager at Holiday Inn London - Stratford City, responded to this review

Dear JJ450 Thank you for taking the time to review our hotel on TripAdvisor. I am really sorry to hear that your experience with us was so disappointing. From your feedback it is obvious we failed you from both service and product point of view. The hotel indeed is within the lively area of the world's largest urban shopping centre... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

The service as well as food is excellent. Especially Stephanie's hospitality is very good and we look forward to visit this restaurant again and we encourage and recommend this restaurant to anybody who visits Westfield.

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Deutsch Wagram, Austria
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been there twice. The Hotel is in a perfect Location, beside The Westfield Shopping Center and The Public transportation as well. The room I had was wonderful, in the 7. Floor, quiet, clean, and everything was perfect ! You can Book The breakfast per Day for £10.- - its really worth it ... Delicious and On a Buffet... More

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear ZOE A, Many thanks for your review and feedback. I am very happy you enjoy our porridge the morning you breakfast with us. I would like to share with you the receipe; Porridge Recipe 300ml reduced semi skimmed milk 50g porridge oats 1tbs honey 0.25 seedless vanilla pod and love :) Heat up the milk add all Ingredients and... More

Helston, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Have stayed at this hotel before, and it's sister property the Staybridge Suites, which share the same building only on different floors. Had a free night utilising my IHG Rewards Club points. Check in as previous was spot on with Delores the Duty Manager doing the necessaries. Even though the night was a 'freebie' I was still treated as a... More

Was this review helpful? Yes 1
Sussex
Top Contributor
112 reviews 112 reviews
38 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A really great hotel in a fab location overlooking the Olympic park and the shopping centre. Comfortable well furnished rooms and a nice welcoming bar area. A group of us stayed for a friends birthday and we were all impressed.

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear KatiebrightonSussex, Many thanks for 5 star review. All at the Holiday Inn London Stratford City are always happy in kowing we have made your stay a comfortable and enjoyable one and also mentioning your birthday I hope you have a wonderful one. We look forward to your next visit in the near future. Regards, The Holiday Inn Team More

Top Contributor
161 reviews 161 reviews
119 hotel reviews
214 helpful votes 214 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay in London regularly and London hotels are very hit and miss, they are often hideously overpriced and at best indifferent. What a pleasure it is to find an hotel like this one. The welcome on arrival was pleasant, the staff at breakfast were great, through the hotel there was that feeling that you mattered as a guest. The... More

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear NB1957, Many thanks for your review and feedback. I am pleased to hear you enjoyed your stay as well other facilities in our hotel. We look forward to your return in the near future. Regards, The Holiday Inn Team More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The service was prompt but unobtrusive the food and wine excellent 10 out of 10 The steak was cooked to perfection for my taste but again the service was excellent Thank u very much to all staff was very pleasant special Hugo who look after me really well

Was this review helpful? Yes 2
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear edward g, Many thanks for your 5 star review and feedback. We have passed your comments to Hugo and he is very happy to served you and glad to hear you enjoyed dining in the Stadium Bar. We look forward to your next stay in the near future. Regards, The Holiday Inn Team More

Kent, United Kingdom
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed the night with work and needed to be able to get to the west end and the Westfield shopping centre. This hotel is perfectly located for both. The underground station is just a 5 minute walk with a 20 minute journey into town. And as for the shops, the main entrance of Westfield is right in front of... More

Was this review helpful? Yes 1
Duty Manager H, Guest Relations Manager at Holiday Inn London - Stratford City, responded to this review

Dear iainseville, Many thanks for your 5 star review and feedback. We are very happy to know we have made your stay and comfortable and enjoyable one. We look forward to your next stay. Regards, The Holiday Inn Team More

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Additional Information about Holiday Inn London - Stratford City

Address: 10a Chestnut Plaza, Westfield Stratford City, London E2O 1GL, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - Stratford City 4*
Number of rooms: 188
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Also Known As:
Holiday Inn London - Stratford City England

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