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Holiday Inn London - West

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4 Portal Way | Gypsy Corner / A40, London W3 6RT, England (Formerly Ramada Encore London West)
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Holiday Inn London - West
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Holiday Inn London - West
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167 Reviews from our TripAdvisor Community

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Traveler rating
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
5 of 5 stars Reviewed 4 days ago NEW

Two night stay has been fantastic lovely room and bathroom the air con in room keeping room temp perfect for us. Breakfast great and seating area welcoming. Staff could not be nicer all of them. The manager Joe could not be more pleasant or helpful. Trainee receptionist Zulmira was so lovely and so professional. Will definitely stay here again when... More 

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coventry
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here overnight while visiting London. Standard room is very basic with the usual complimentary tea and coffee. Everything is good, staff seems friendly and accommodating. Only problem is the layout of the shower, the glass cover is only halfway the shower cubicle so the water overflows outside and into the room. Good value and I find the location convenient... More 

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Bath
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Booked this hotel as a late booking. Was pleasantly surprised! One of the better holiday inns, good value for money and great location too! Tube station only a very short walk away, on site parking available, staff were very friendly and helpful! And the breakfast was lovely, lots to choose from! When I return to London again I will be... More 

Review collected in partnership with Amoma.com

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London, United Kingdom
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Made all the arrangements by e mail, was given a good offer and was pleased with the outcome. Some confusion over breakfast, but this was soon sorted. There is limited parking on site. Would say that the scrambled eggs were the best I have ever tasted; so creamy.

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Brooklet, Australia
5 of 5 stars Reviewed 1 week ago

Excellent hotel with great location. Stayed here for the first time and felt this would be our second home if we ever come to London. Staff has been exceptional as really there to help you with anything you want. Bar looks quite busy at times but staff very attentive and offer range of spirits. Food is also great except prices... More 

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Runcorn, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with my husband in one of the deluxe rooms and my father and his partner in another. Definitely worth the extra money for the view alone! Rooms were spacious, clean and very modern. Stayed here for access to wembley. Although the hotels not too far from it it's hard work to access with the public transport but we... More 

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First visit in London with my family and also in this hotel. We stayed 2 nights at this hotel. The hotel is absolutely beautiful, the room was nice and the service was impeccable. We had a really good time there. Reception staff were the shinning part of the hotel specially MD !! He was very friendly and helpful . Hospitality... More 

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Basel
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed there for a week-end and had a seminar there afterwards. Had a wonderful up-grade to an Executive Room in the 7th floor with a great view of London Skyline. Tube Station Acton North only 2 minutes to walk and you will find a supermarket there open from 6 am to midnight. Staff of hotel very friendly and nice. Room... More 

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Leicester, United Kingdom
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel just outside London and found it to be clean but very basic for the money. The staff were courteous and helpful but all in all it was an overpriced premier inn. What did disappoint me greatly was the £300 overcharge taken on my card which took 4 days to get resolved with no apology other... More 

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IHGCare, Guest Relations Manager at Holiday Inn London - West, responded to this review

Dear SimonWN1982, Thank you for taking the time to write a review of your recent stay. I am glad that you found our hotel staff helpful. However, it is disheartening that you overall satisfaction was negatively affected by a billing error. I sincerely apologize for any inconvenience this may have caused. Your comments are very important to us as we... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I can't believe that I felt so much like home in a hotel. The room was so beautiful and big enough for 3 of us. Check in was good with friendly staff. The breakfast pace and service was good but I can't say the same about the food because the hot food was cold. The breakfast manager has shown us... More 

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