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Holiday Inn London - West

4.0 of 5 4 Portal Way | Gypsy Corner / A40, London W3 6RT, England (Formerly Ramada Encore London West)
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Holiday Inn London - West
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Holiday Inn London - West
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42 reviews from our community

Traveler rating
    19
    14
    5
    2
    2
See reviews for
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12
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14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Blandford Forum, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for a weekend in London. Staff were great. Room was lovely on 4th floor. Breakfast was delicious with loads of choice and the hotel was close to a tube station which made our stay really easy. We spent 2 days shopping and was only 20 mins from Oxford Circus so it was perfect.

Was this review helpful? Yes
Carlisle, Cumbria
Top Contributor
63 reviews 63 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I stayed here for a two night London mini break, and we loved it. We had an incredibly warm welcome from two members of the reception staff who made us feel at home straight away. We are platinum IHG members, so we do expect a certain standard, but they surpassed this. Our room was large and spacious,... More

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Hampshire, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Very professional welcome on arrival.... The hotel itself is OK and I found it good value for its location. About a week after staying, I'm not a negative person and not the kind of writing reviews but we have been there for the birthday of my girlfriend last week. Our order was taken by the waiter, I ordered a steak,... More

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Burton upon Trent, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I recently stayed at the holiday inn London-West. The hotel is beatifully decorated and the hotel staff are wonderfully accommodating, especially the reception staff. I'll be staying here when I visit London from now on. Thanks Holiday Inn London-West

Was this review helpful? Yes 1
986amand, General Manager at Holiday Inn London - West, responded to this review

Dear Tim R Thank you for your review. We appreciate you choosing Holiday Inn London-West for your stay now and in future. Thank you for sharing your comments that you found the hotel reception team to be exceptions - please be assured that your comments have been shared with the team. Look forward to welcoming you back to the hotel... More

York, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

The newly re- furbished Holiday Inn provides a hearty welcome and friendly service. Executive rooms are quite spacious , nicley appointed, and comfortable beds What always sets hotels apart is its staff. Its testament to the management that the people throughout the hotel are oblidging, friendly and happy to help. Good location for central London. Improved restaurant, and public areas.... More

Was this review helpful? Yes 2
986amand, General Manager at Holiday Inn London - West, responded to this review

Dear Steve B Thank you for staying with us and for your time to review the hotel. I am delighted to read and share with the team that you found the hotel team to be friendly and willing to help. As you mentioned, hotel has a very convenient location for central London and we are preferred by many regular guests... More

Staffs. UK.
Top Contributor
355 reviews 355 reviews
104 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 1 week ago

What used to be the Ramada Encore London West Hotel ( a hotel I have used many times ) has morphed into a new larger Holiday Inn London West ! I stayed in one of the new rooms which was great, service was good. The great thing about this hotel is the location, short walk to North Acton tube, and... More

Was this review helpful? Yes 1
986amand, General Manager at Holiday Inn London - West, responded to this review

Dear richardi Thank you for choosing Holiday Inn London West for your stays and taking the time to review the hotel. Its great to note that the service is to your satisfaction and that you find hotel location very convenient for central London. With regards to your comment on room rate, we do offer corporate rate to companies or individuals... More

Ludhiana, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights on our recent holiday to london. I was told its a newly refurbished property and would be very good for a stay. The location of the hotel is okay with North Acton tube station just 5 minutes walk. The service staff and overall attention towards customer was good. But the major concern with this... More

Was this review helpful? Yes 1
986amand, General Manager at Holiday Inn London - West, responded to this review

Dear Jpuneet, Thank you for your comments following your stay at the Holiday Inn London-West. Firstly, its great to note that you found the location and service at the hotel to your liking. I am sorry to hear that you were disturbed by noise in the corridor. We will surely look into the issue of water in the shower area... More

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Holiday inn have recently taken over the old ramada encore. Thank god for that. The old hotel was really bad quality especially the bedrooms with the wooden floors and cheap beds. However that still remains :(. I am guessing over time they will renovate to their standard? I was fortunate enough to have a free upgrade to the new rooms.... More

Was this review helpful? Yes 2
986amand, General Manager at Holiday Inn London - West, responded to this review

Dear KangAmrit Thank you for your stay and your review of the hotel. We are delighted to note that you enjoyed the new Executive bedrooms. Subsequent to your feedback, sign has been put up at deliveries entrance. I am please to inform you that we have now completed refurb of the existing bedrooms, which includes new mattresses, artwork, rugs and... More

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First off this hotel was not horrible. However, there were MANY areas that needed improvement. Pros: Good Location Friendly Front Desk Staff Rooms were clean Amenities were acceptable Cons: The shower leaked everywhere as there was no lip or actual door to keep the water from splashing out into the whole bathroom. They advertise a/c but apparently they only use... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn London - West, responded to this review

Dear Itinvolves37, Thank you for staying with us and leaving such a detailed review. I am glad to see that you left some feedback on what you liked as well as what fell below your expectations. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for we fell below your standards on the... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We are an Irish couple in our 60's who stayed at the Holiday Inn at the beginning of October 2014. We had a wonderful stay. The hotel is in a good location. The staff are excellent. They went above and beyond to make us feel welcome. All staff encountered were friendly, helpful and couldn't do enough for us. We would... More

Was this review helpful? Yes 2
986amand, General Manager at Holiday Inn London - West, responded to this review

Dear MacSadhbh Thank you indeed for staying with us and for your feedback. Thank you also for your strong recommendation of the hotel - please be assured that your feedback with regards to exceptional staff and service has been shared with the hotel team. Its comments such as yours which motivate team to continue delivering a great service and help... More

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Additional Information about Holiday Inn London - West

Address: 4 Portal Way | Gypsy Corner / A40, London W3 6RT, England (Formerly Ramada Encore London West)
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn London - West 4*
Number of rooms: 225
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Also Known As:
Ramada Encore London West Hotel London
Ramada London
London Ramada
Holiday Inn London - West England

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