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All 1,055 London hotels

Ace Hotel London Shoreditch

5.0 of 5 Hotel   |   100 Shoreditch High Street, London E1 6JQ, England (Formerly Crowne Plaza London Shoreditch) (East End / East London)
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Ace Hotel London Shoreditch
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Ranked #362 of 1,055 Hotels in London
A recent review
5 of 5 stars reviewed yesterday
WalesTraveller Wales
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250 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wales
Top Contributor
65 reviews 65 reviews
35 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

Regretted not staying at the Ace Hotel in Portland when we were there last year, so decided to give their London hotel a go. Very happy with our deluxe double room as it was very spacious with a huge comfy bed. Good functional bathroom with lovely toiletries too. Ate breakfast at the Hoi Poloi restaurant both mornings which was excellent... More

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Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Welsh Traveller, Thank you so much for your recent review of our hotel, we always love to hear from our guests, and we are so grateful when we receive a great review like yours. We are really chuffed that you enjoyed your stay particularly the comfy room and breakfast in Hoi Polloi. We are also super happy that you... More

Oakland, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Celebrating our anniversary and crossing the pond to see Kate Bush we decided on ACE due to proximity to restaurants, markets, shops, etc. Glad we did because the location was super. We were warmly greeted and had a very special surprise beverage in our room (thank you!). When in the hands of the amazing and lovely professional that is Maxine... More

Was this review helpful? Yes 1
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Dear Eric L, Thank you so much for your recent review of the Ace Hotel London Shoreditch, we really appreciate your honest feedback in relation to your recent stay. I was delighted to read that Maxine was an exceptional service ambassador for the hotel, but of course I was disheartened to read that the other members of the team that... More

Milton Keynes
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here as we were attending a wedding in London. I have nothing but positive things to say. Our room wasn't ready at 14:00 and we were in a bit of a rush; we were given a room to use to shower and change and our luggage was moved for us. The lobby is beyond a scene (and loud) but... More

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Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Charlie T, Thank you so much for your recent review, and thank you so much for the five stars too. That is amazing and we totally appreciate you taking the time to write your review. We are super happy that you enjoyed your stay and it is great that you rocked out on one of our Martin's Guitars, everyone... More

Warsaw, Poland
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is a new face of old crown plaza. Not it attracts the crowd day and night. It is a prefrect base for Shoreditch exploration or even for business guests who literally have walking route from the city. I simply love the concept which is maybe not original but very simple, friendly and easy. Just slow down and appreciate.... More

Was this review helpful? Yes 2
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi LukasNowakowski, Thank you so much for your wonderful review, and five stars too, that's fantastic and we totally appreciate it. We always love to hear from our guests and find out how they found our hotel. We are so pleased that you enjoyed your stay and you also enjoyed the area of Shoreditch too,. We really hope to see... More

Cheltenham, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago

Myself and some friends stayed at Ace hotel over the weekend. I thought the venue was fantastic and in a great location although a little too much attention was payed to the lobby being an art gallery rather than it being hospitable for guests. Upon arrival we were left waiting without any idea as to why our room wasn't ready... More

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Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Dear Harriet M, Thank you so much for your recent review of the Ace London Shoreditch, we really appreciate your open and honest feedback. It was disappointing to read about the challenges that you experienced upon your arrival at the hotel. We do state that check in time is 2pm and we do strive to ensure that anyone who arrives... More

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

What i liked: Roomy, open, sunlit rooms with a great view - minimalistic, hip and cozy furnishings AWESOME staff - had a few issues while I was there, but the staff was always very apologetic, comped me coffee and some room service, were communicative and just overall great. Very social - great restaurants nearby, good coffee in lobby, great common... More

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Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Brandywigs, Thank you so much for your recent review of the Ace Hotel London Shoreditch, we always love to hear what our guests think of us and we are really pleased that you though that the staff were thoughtful and attentive and were always willing to assist you during your stay. We are so sorry that you were rudely... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed at the Ace Hotel in September, and I found it a very hippester hotel, the room service as a few problems and so the Internet, my food came late and cold but after speaking to the reception, Stewart quickly found a way to compensate me with a coffee in the morning. The restaurant has some very food and... More

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Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Devonmar, Thank you so much for your wonderful review, we are so pleased that you have given us 5 stars that's amazing thank you, thank you. We are so pleased that the overnight crew looked after you so well, they are often the unsung heroes of our team and it is wonderful to hear that they took great care... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Just stayed at the Ace and we loved it. Checked in on a Friday night, live music playing, lobby used as an art gallery, great vibe. Check in was very friendly. We loved the room, it was just like a NY apartment, we didn't want to leave as you literally felt so at home. Went out for food and some... More

Was this review helpful? Yes
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi BJ2011AL, Thank you so much for your recent review and 5 stars too, WOW that's brilliant thank you so much. We were so chuffed to read that you enjoyed your stay with us and that you loved Shoreditch too. It really is a gastronomic treasure trove with amazing restaurants and bars. Next time you are here please stop by... More

Geneva, Switzerland
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

There are some pretty cool hotels in this area, such as the Zetter and the Hoxton, the Ace, is the newest and has its own spin on cool and trendy. Definitely has a young vibe and the staff have come out of a packet of Rowntree Randoms. Service is excellent and friendly and you feel very welcome. Breakfast is great,... More

Was this review helpful? Yes 1
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Pete Z, Thank you so much for your fantastic review, 5 stars is fabulous thank you so much. We were so pleased that you enjoyed your stay and it is amazing that you have been 4 times and hopefully will be back soon. We totally understand what you mean about baked beans with an English Breakfast, we will see... More

New York
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel to London several times a year and thought I would give the ACE a try given its proximity to the city. I have many positives to report: (1) the room was fairly large by London standards and very quiet; (2) the bed was really comfortable; (3) the restaurant was fantastic - order the sole if its still being... More

Was this review helpful? Yes 1
Martin N, Manager at Ace Hotel London Shoreditch, responded to this review

Hi Ntsoelengoe, Thank you so much for you recent review, we always love to hear what our guests think of us. We are also really pleased that you gave us a 5 star review too, WOW that is amazing! We are so glad that you enjoyed your stay with us particularly room size and the bed ( the mattresses are... More

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Additional Information about Ace Hotel London Shoreditch

Address: 100 Shoreditch High Street, London E1 6JQ, England (Formerly Crowne Plaza London Shoreditch)
Phone Number:
Location: United Kingdom > England > London > East End / East London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Ace Hotel London Shoreditch 5*
Number of rooms: 258
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Also Known As:
Crowne Plaza London Shoreditch Hotel London
London Crowne Plaza
Ace Hotel London Shoreditch England

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