We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

London Marriott West India Quay

#178 of 1,052 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel deals
Hotel packages
22 Hertsmere Road | Canary Wharf, London E14 4ED, England
Special Offer
$25 Credit
Book on
TripAdvisor
Trusted partner. We work with HotelsClick to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
London Marriott West India Quay
Professional photos View all
Browse nearby
London Marriott West India Quay
London Marriott West India Quay
London Marriott West India Quay
Add Photo Write a Review

1,418 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    691
    521
    141
    50
    15
See reviews for
170
636
83
328
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (329)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1418)
  • Mar-May only
    (344)
  • Jun-Aug only
    (431)
  • Sep-Nov only
    (349)
  • Dec-Feb only
    (294)
All months
Bethlehem, Pennsylvania
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was decent. The staff did their jobs, but nobody seemed to go out of their way to help. A word of warning: be sure that everything in your booking is confirmed before you arrive. My family booked a room with 2 beds so my brother and I could sleep on separate beds, but when we arrived we were... More 

Was this review helpful? Yes
Saintfield
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We booked here to attend a concert at the 02. Everything was fine with the stay until Monday morning at 9am when I woke and needed to send an email.I had no internet service and when I phoned guest services I was informed that as I was on a weekend rate my free Wifi had finished at midnight.There was no... More 

Was this review helpful? Yes
Plumpton, United Kingdom
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good location and handy for the O2. We upgraded to a junior suite but disappointingly we were located right over the West India Dock railway station and at the junction for 2 railway lines - the room is certainly not sound proof against the noise of the trains. We had requested a high floor - we had floor 5. On... More 

Was this review helpful? Yes
StephanDOPS, Director of Operations at London Marriott West India Quay, responded to this review

Dear Agentswiss, Thank you for reviewing our hotel once again. I apologize for the few issues you had during your stay and I have sent you a private message as I would like to further follow up in order to help us avoid these sort of situation in the future and improve our overall standards of service. Sincerely, Stephan M More 

Leicester, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have to say first and foremost that the staff in this hotel were superb and couldn’t do enough for you. However there was a slight air of prevention about the place. We booked via Booking.com and had reserved two rooms one twin and one Double - we got two twin rooms - a bit disappointing for my husband and... More 

Was this review helpful? Yes
Bertrand D, General Manager at London Marriott West India Quay, responded to this review

Dear LindaT1313, Thank you very much for your review and for the kind words about our hosts. Please be advised that our Deluxe rooms can either be double or twin and although we always try to accommodate these requests, the bedding type cannot be guaranteed. You will also be pleased to learn that we are in the process of upgrading... More 

Kendal, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fabulous value for a week end stay! Really friendly staff - esp front desk. Lovely room - thank you for the upgrade. Great location for O2 or Stratford City - and only 15 mins on jubilee to Westminster. Lots of cafes for breakfast lunch and tea at Canary Wharf. Our favourite London hotel!

Was this review helpful? Yes
Dallas, Texas
Level Contributor
129 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Pros: Great service, friendly staff Reasonably priced compared to other London hotels Good location for business in Canary Wharf Close proximity to DLR/tube Decent city views Convenient to London City airport Restaurants nearby Nice bed and duvet Decent gym but could be better Cons: Marginal location for tourists as much take DLR/Tube into city center (although fairly short ride) Front... More 

Was this review helpful? Yes
Stirling, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned from a fantastic weekend in London at the Marriott West India Quay. A lovely modern hotel, situated in a great area - right next to the DLR with restaurants and bars on the doorstep, and the Canary Wharf shopping centre a few minutes walk. Our first visit to London when we haven't stayed at a hotel in the... More 

Was this review helpful? Yes
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Another great stay at the West India Quay for my girlfriend and I. The staff arranged perfectly some romantic surprises for my girlfriend and as usual the room was of the highest quality. I was more than happy with my stay and would highly recommend staying here.

Was this review helpful? Yes
Marbella, Spain
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at this hotel for the weekend. We found this location ideal as was quiet and very handy for the tube station. Very comfortable quiet room. Staff very professional. Wonderful cocktail bar. Only downside was that the breakfast wasn't that great. Would however stay here again.

Was this review helpful? Yes
Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I had a lovely stay at this hotel. Good location, plenty of bars and restaurants. All the staff were spot on, room service, reception, doormen, g & tea bar was exceptional, thank you to Ishan and Alex. Linda

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Canary wharf(49)
  • Very good(11)
  • Jubilee line(10)
  • Executive Lounge(10)
  • DLR station(9)
  • Right next(5)
Questions? Get answers from hotel staff and past guests. Ask a question

376 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (343)
Viewed
View from room (31)
Viewed
Dining (17)
Viewed
Room/suite (112)
Viewed
Bathroom (16)
Viewed
Hotel & grounds (82)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
1:10
Videos (4)
Viewed
Other (78)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (6)
Viewed
Dining (4)
Viewed
Room/suite (10)
Viewed
Other (8)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
Docklands / Canary Wharf / Isle of Dogs
Hilton London Canary Wharf
Hilton London Canary Wharf
#131 of 1,052 in London
4.5 of 5 stars 2,024 reviews
Docklands / Canary Wharf / Isle of Dogs
Four Seasons Hotel London at Canary Wharf
Show Prices
Show Prices
Show Prices
Docklands / Canary Wharf / Isle of Dogs
Marriott Executive Apartments London, West India Quay
Fraser Place Canary Wharf
#289 of 1,052 in London
4.0 of 5 stars 262 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Ready to book?