We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

London Marriott West India Quay

#169 of 1,060 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Hotel website
Hotel deals
Hotel packages
22 Hertsmere Road | Canary Wharf, London E14 4ED, England
Special Offer
Weekend Rates from £129
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
London Marriott West India Quay
Professional photos View all
Browse nearby
London Marriott West India Quay
London Marriott West India Quay
London Marriott West India Quay
Write a Review

1,308 reviews from our community

Traveler rating
    635
    485
    129
    46
    13
See reviews for
152
592
79
297
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1308)
  • Mar-May only
    (301)
  • Jun-Aug only
    (364)
  • Sep-Nov only
    (349)
  • Dec-Feb only
    (294)
All months
New York City, New York
Contributor
16 reviews 16 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for two weeks on business, didn't really find it to be a stand-out hotel. The front desk staff was somewhat friendly. Room service was just okay (although only used once or twice). The area has nice access to a bunch of different lines to get to where you need to. If you walk west on foot or north... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

A fabulous hotel centrally located to the dlr and moments from Canary whalf. With great bars and restaurants near by. The welcome chocolates at the hotel was a great touch. The room was truly amazing with lots of storage space. And the bed was spacious and very comfortable and the best I've ever slept in. We ate in the Manhattan... More 

Was this review helpful? Yes
Birmingham, United Kingdom
Senior Contributor
47 reviews 47 reviews
30 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I wonder how many people get an impression of East London by watching 'East Enders', I hope not many, as it so not like that and that's especially true when you stay in the Canary Wharf District where at its very heart you will find a 'Magnificent Marriott'... Now I know I say it all the time in my reviews... More 

Was this review helpful? Yes 1
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding hotel located in the business district of London, I dont really stay in 'Fancy' hotels often, but was in London on business. Whilst waiting at the reception area we were greeted with posh chocolates (you don't get that in the travel lodge) room was great and breakfast was too, great selection and staff were very friendly. If I go... More 

Was this review helpful? Yes
Rayleigh, United Kingdom
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

stayed here for a one night business trip First impressions are really good as you walk in. This is a pretty classy place. Check-in was smooth and easy My room was clean and modern with a great view over the Quayside. It's worth seeking rooms away from the DLR trains My only grumbles - why on earth do they charge... More 

Was this review helpful? Yes
Peterborough, United Kingdom
Contributor
16 reviews 16 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was a little difficult to find at first from Canary Wharf underground station thanks to my iPhone. Once found, check it was extremely quick as i had checked in via the Marriott iPhone app so just collected my key and that was it. I had paid extra for a view of the Quay which i don't believe was... More 

Was this review helpful? Yes
Luton, Bedfordshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Marriott West India Quay for one night. I travelled by myself so the 24 hour room service was great. The tray charge was only £3.50 and there was an optional service charge too. The food was very good and when I misread the menu and ordered extra chips, they kindly took it off my bill... More 

Was this review helpful? Yes
hereford
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was very Clean and the staff very helpful and welcoming. The food was delicious. My only disappointment was the mini bar in our room. We Were presented with a bill for £36 despite the fact we did not use it ! The bill was not itemised? I went to reception to discuss this and they we're kind enough... More 

Was this review helpful? Yes
1 review
2 of 5 stars Reviewed 2 weeks ago

We stayed here back in January. Whilst being welcomed very professionally at reception, the receptionist tried to make me pay for my room twice. I advised him this was a gift and had been an advance purchase rate. He quickly knew his mistake then asked me to present my credit card for the usual "hotel extras charging facility" I declined... More 

Was this review helpful? Yes
Bertrand D, General Manager at London Marriott West India Quay, responded to this review

Dear rally1100, Thank you for your review. First of all allow me to apologize for the issues you experienced during your stay. I have also sent you a private message so that we can further investigate the issues related to your stay. I do hope you will give us the opportunity to show you how your feedback would help us... More 

Worcestershire, United Kingdom
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

received a call on our way to the hotel to clarify if we wanted a double or a twin as both was stated on the booking. Very grateful of the call as we required a double and found out I was speaking to Holly who was manager of customer relations. I advised her that we were celebrating our "mini moon"... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

352 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (319)
Viewed
Room/suite (106)
Viewed
Hotel & grounds (77)
Viewed
View from room (28)
Viewed
Dining (16)
Viewed
Bathroom (11)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
1:10
Videos (4)
Viewed
Other (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (6)
Viewed
Dining (4)
Viewed
Room/suite (10)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question