We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

London Marriott West India Quay

5.0 of 5 22 Hertsmere Road | Canary Wharf, London E14 4ED, England
Hotel website
Hotel deals
Hotel packages
Special Offer
Earn Rewards Points
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
GreenLeadersSilver level
London Marriott West India Quay
Professional photos View all
Browse nearby
London Marriott West India Quay
London Marriott West India Quay
London Marriott West India Quay
Write a Review

1,263 reviews from our community

Traveler rating
    605
    473
    126
    46
    13
See reviews for
148
569
77
288
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1263)
  • Mar-May only
    (255)
  • Jun-Aug only
    (364)
  • Sep-Nov only
    (350)
  • Dec-Feb only
    (294)
All months
Margate, United Kingdom
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars NEW

My far my favourite hotel in london, i love the canary wharf square and shops & the hotel restaurant & executive floor! It was my birthday so they gave me a lovely river view room! Amazing views & room was immaculate Highly recommend

Was this review helpful? Yes 2
Top Contributor
57 reviews 57 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Stayed here for a night and couldn't fault it! Our room was huge, the bed was the comfiest I've ever experienced and the breakfast was amazing! Great value for money and I would definitely stay here again! Great location, close to restaurants, shops, Canary Wharf and the trains. Staff were very friendly and helpful, do all they can to make... More 

Was this review helpful? Yes 1
Atlanta
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This is the best hotel we've ever stayed at. The staff is wonderful. My wife mentioned to the concierge that the carrot cake was very good and they called the pastry chef and had her tell him. The next day, they left a carrot cake in our room just for her! Oh and breakfast is excellent here and it's really... More 

Was this review helpful? Yes
Ormskirk, United Kingdom
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the West India Marriott for three nights for a mini-holiday in London. The last time I stayed here on a business trip I awarded a score of five points though I did have some criticisms of the breakfast. This time I have to knock a point off as they definitely have not resolved the... More 

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My boyfriend booked us two nights at the Marriott for our first Valentine's weekend and I was not disappointed. We were greeted at the door and had our bags carried up to reception where we waited to be checked in. We were served complimentary raspberry and finer juice with miniature brownies. The staff that checked us in were so polite... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked the Marriott for Valentines day around a month before my time of visit and got an extremely good price considering it was one of the busiest days of the year. As I had a busy day planned I requested an early check in, as I know that normally check in isn't until 3pm. I also asked if it... More 

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The good: I spent a weekend at this hotel and was very impressed with the standard they are upholding. The entrance is not a wow as my children like to say when we enter hotels but neat and presentable The standard is well maintained as you would expect from a five star hotel, rooms were clean and to the expected... More 

Was this review helpful? Yes
Billingshurst, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Good reception, and although the receptionist was in training, she was very competent. When we needed items changing they were there very quickly to get things sorted out. The concierge was very helpful.

Was this review helpful? Yes
Carle Place, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Two things about the gym: first of all, given the size of the hotel, and its great reputation, I think the gym is way undersized. In the morning, the machines are almost always completely full, with people waiting to use them. I've seen that too many times to be a sign of anything other than insufficient capacity. The second thing... More 

Was this review helpful? Yes 1
Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was clean, comfortable and quiet, however 5 star it wasn't. The shower pipe leaked so there was no pressure. During choosing our hot breakfasts the staff cleared our table and seated another couple. Staff were not attentive nor polite when spilling coffee over the table - twice. Trying to reach the bar at night was a challenge as not... More 

Was this review helpful? Yes
Bertrand D, General Manager at London Marriott West India Quay, responded to this review

Dear Andy F, Thank you for your review. First of all, allow me to apologize for the inconveniences related to the shower pipe and to the breakfast service. Our G&Tea Bar is very popular in our local area not just with hotel guests and the fact that there were not enough seats is a reflection of this. It is possible... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to London Marriott West India Quay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about London Marriott West India Quay

Address: 22 Hertsmere Road | Canary Wharf, London E14 4ED, England
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range (Based on Average Rates): $$
Hotel Class:5 star — London Marriott West India Quay 5*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Cheap Tickets, HotelTravel.com, Priceline, Marriott, Agoda, TripOnline SA, Odigeo, Hotel.de and Tingo so you can book your London Marriott West India Quay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
London Marriott West India Quay Hotel London
Marriott London
London Marriott West India Quay England
Hotel Style:
#10 Green Hotel in London
#112 Family Hotel in London
#130 Luxury Hotel in London
#153 Romantic Hotel in London
#155 Business Hotel in London

343 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (310)
Viewed
Room/suite (100)
Viewed
View from room (28)
Viewed
Dining (16)
Viewed
Hotel & grounds (74)
Viewed
Bathroom (11)
Viewed
Business center/function rooms (2)
Viewed
Pool/beach area (1)
Viewed
1:10
Videos (4)
Viewed
Other (74)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (6)
Viewed
Dining (4)
Viewed
Room/suite (10)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay