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Jurys Inn Chelsea


Hotel class 3.0 of 5
Imperial Rd | Imperial Wharf, London SW6 2GA, England
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Reviews you can trust

84% Recommend
4.0 of 5 stars 175 reviews
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By trip type
All (175)
[ Date ] [ Rating ]
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4 of 5 stars
ToniLymeRegis   1 contribution
Lyme Regis
Nov 3, 2009 | Trip type: Family

We stayed at the Jury's several times with our children and are back again with another family in December. Yes this hotel is fairly basic but what value for money, great location, parking a 2 min walk away, enough space in the family rooms and our children always enjoy the buffet breakfast. On the rare occasion we have encountered a... more

Management response from
ManagerJurysChelsea, General Manager

Dear Trip Advisor Member, Thank you very much for your kind comments. We look forward to welcoming you back to us in December. Kind Regards Deirdre Gebruers General Manager

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4 of 5 stars
kiemy   1 contribution
west midlands
Oct 30, 2009 | Trip type: Family

It was our first time in london,on paying for a cheaper hotel deal i thought "you pay for what you get" HOW WRONG WAS I !!!! we had a lovely family room with a BIG bathroom (wasn't ready in time,but we went out sightseeing). staff were very very friendly and helpful with directions. Requested extra pillows were sent up to... more

Management response from
ManagerJurysChelsea, General Manager

Dear TripAdvisor Memeber, Thank you for your kind review, I am glad you found our hotel good value for money. Rest assured however that I will be reiterating the cleaning procedure for tables as your experience, while certainly not the norm was completley unacceptable. We look forward to welcoming you back to the hotel in the future. Kind Regards Deirdre...

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3 of 5 stars
Laraine8   11 contributions
Laraine8
Oct 29, 2009 | Trip type: Family

My husband and 2 grown children were in London recently to see the NE Patriots play at Wembley Stadium and to go to a Chelsea Premier League match; we got a great deal at Jury's in Chelsea with a British Airways package. We arrived at the hotel at about 6AM and the front desk clerk was kind enough to allow... more

Management response from
ManagerJurysChelsea, General Manager

Dear Trip Advisor Member, Thank you for taking the time to write your review, it was very informative. I am glad that our team could check you in so early in the morning, it is certainly an ethos of the hotel that if rooms are available and clean we check guests in when they arrive. We are very happy with...

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3 of 5 stars
tommie317   1 contribution
San Francisco
Oct 9, 2009 | Trip type: Couples

We'd stayed here in February 2009. The place is pleasant and quiet. The outside exterior looks nice. The room was okay but furniture, upholstery, and equipment were a bit old/stale. The elevator seem slow. The coffee pot was dirty and coaroded. The people were friendly but did not go out of the way to help. We asked for directions but... more

Management response from
ManagerJurysChelsea, General Manager

Dear Trip Advisor Member, Thank you for your constructive review, your comments have been taken on board and will be used to continue to improve the product and service we provide. I look forward to welcoming you back to the hotel again in the near future. Kind Regards Deirdre Gebruers General Manager

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4 of 5 stars
Roger13   6 contributions
West Country
Oct 8, 2009 | Trip type: Couples

I have just returned from a two-night stay at this hotel as I was attending my daughter's wedding. I can say that the staff were extremely helpful and polite when helping me arrange taxis for lots of people on more than one occasion. The hotel is clean and bright and our room was fine - comfortable and, best of all,... more

Management response from
ManagerJurysChelsea, General Manager

Dear Trip Advisor Member, Thank you for your kind review, I am glad that you enjoyed our hospitality. As you correctly stated we do not have a car park on our site but the public carpark accross in Imperial Wharf is very reasonable for London and comes in at around £25 per 24hrs. Hopefully we will see you at the...

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3 of 5 stars
stGeorge99   1 contribution
Leeds
Sep 22, 2009 | Trip type: Couples
1/1 found this review helpful

Me and my partner stay at Chelsea a week or so back for the second time, but it wasnt the gem of a place as before. Check in wasnt as friendly as last time. Seam as if they were more interested in something other than ourselves. Bedrooms was the same as before. Got a nice corner room, 528, Big bed... more

Management response from
ManagerJurysChelsea, General Manager

Dear Trip Advisor Memeber, Thank y ou very much for your constructive review. Customer service is very important to me and I will ensure your comments are taken on board with the team. I look forward to welcoming you back to the hotel the next time you return to London. Kind Regards Deirdre Gebruers General Manager

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1 of 5 stars
CRHKent   1 contribution
kent
Sep 11, 2009 | Trip type: Couples
1/1 found this review helpful

receptionist was polite but so slow, the room had an old vomit stained carpet and was right next to the lift on the 3rd floor, all night then from the early morning we had noisy drunks then early travellers using the lift, we ordered a meal from the bar.....only a sandwich each but still took 45mins to arrive at 1100... more

Management response from
ManagerJurysChelsea, General Manager

Dear Trip Advisor Member, Thank you for taking the time to feedback your issues, please accept my apologies for your issues. Firstly I would like to assure you that the hotel does not have any 'old vomit stained' carpets, this would be a health risk and completely unacceptable. I would however love to speak to you about your other issues,...

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5 of 5 stars
scunnyman   3 contributions
Scunthorpe, United Kingdom
Sep 3, 2009 | Trip type: Family
1/1 found this review helpful

Me,my mum and my son (14) stayed here for 2 days 26-28 August and was very pleased with Jurys inn.The room we stayed in was spacious and very clean and comfortable.the staff was very friendly andi t is about a 10 min walk to Fulham Broadway tube station.will be 100 % staying here on my next London break. more

Management response from
ManagerJurysChelsea, General Manager

Dear Trip Advisor Member, Thank you for your review. I am very glad to hear that you and your family had an enjoyable stay. Be sure to contact us when you're next in London so we can make your reservation. Kind Regards Deirdre Gebruers

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5 of 5 stars
jaywhay1   23 contributions
staffs
Aug 27, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed at Jurys inn Chelsea harbour for our 2 night city break. , having not been to london before was little unsure of which location to stay in, but am glad we found this little gem.....even though a little further away, it was an ideal base, no hussle and bustle, very easy convenient transport to tube station and very... more

Management response from
ManagerJurysChelsea, General Manager

Dear Trip Advisor Memeber, Thank you, I'm glad you enjoyed your time in London. Kind Regards Deirdre Gebruers General Manager

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4 of 5 stars
14travelling   3 contributions
Aug 18, 2009 | Trip type: Family
1/1 found this review helpful

We stayed here for 3 nights with our 12 and 15 year old children. There is no need for taxi's or a car, the C3 bus service is excellent to Earls Court or the 391 to Fulham Broadway, both have regular services and stop accross the road from the hotel. When the Imperial Wharf train station opens later this year,... more

Management response from
ManagerJurysChelsea, General Manager

Dear Trip Advisor Member, It was great to read your review, thank you for your kind comments. Hopefully we can welcome you back to the hotel again in the future. Kind Regards Deirdre Gebruers

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Jurys Inn Chelsea Also Known As

  • Jurys Hotel Chelsea
  • Jurys Hotel London
Address: Imperial Rd | Imperial Wharf, London SW6 2GA, England