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DoubleTree by Hilton Hotel London - Chelsea

#182 of 1,052 Hotels in London
Certificate of Excellence
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Imperial Rd | Imperial Wharf, London SW6 2GA, England (Formerly Jurys Inn London Chelsea)
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DoubleTree by Hilton Hotel London - Chelsea
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DoubleTree by Hilton Hotel London - Chelsea
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480 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hexham, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed for three midweek nights as a family of three. The first room offered didn't have much of an aspect as it was at the rear of the hotel on the first floor so we asked for room on a higher floor preferably with a bit of a view. After a short wait for the room to be prepared we... More 

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New Delhi, India
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were given hot cookies on check in..wow that was amazing. Rooms are very clean and well maintained. Train is two minutes, telco is one minute. center by taxi is 20 pounds. I will stay again, the junior suite with only windows was amazing. I will stay here again

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London, United Kingdom
Level Contributor
25 reviews
25 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for 2 nights during a business trip. Easy access to public transport, right next to Imperial Wharf overground. The room was nicely appointed and good size for a European property. Also, I always love the free cookie at check-in.

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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

I was invited to a wedding reception nearby the Double Tree Hilton. I was pleasantly surprised with the staffs friendliness and helpfulness and the room was very comfortable for me and family. Totally recommend staying if your doing stuff in the area.

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Mexico City, Mexico
1 review
5 of 5 stars Reviewed 5 days ago NEW

we experienced a good welcome, the people from te front desk kind, the check in and check out realy fast,lean and nice room , good location, near a overground station, good breakfast, dinner ok, nice área good restaurants,

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Northern Ireland
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I booked for a 1 night overnight stay whilst working in the City. After a long day I took the tube to Fulham Broadway (closest). I'm a keen, and fast walker but it was a good 15min walk from the station. It was the longest I've ever had to walk from a tube station to a hotel in London. I... More 

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2 of 5 stars Reviewed 1 week ago NEW

I had high hopes for this hotel since the reviews had been so positive. I very often stay in central London hotels but thought it might be nice to stay a little outside the chaos. When we arrived at 2:25 pm, the staff informed us that our room was not ready. We noted how we were very tired from travelling... More 

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DTChelseaMgmt, Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Keah15 I would like to begin by thanking you for taking the time out to review us following your recent trip to London. I am sorry to learn that you have been left with negative feeling following your visit and I would like to apologise for this on behalf of the team. It is standard hotel policy to require... More 

Doylestown, United States
4 of 5 stars Reviewed 1 week ago NEW

Chose this hotel because of location (close to residence of a family member). Comfortable accommodation and good value for money if room is located on Hilton Honors floor. Not so good if located on lower floor (we were once placed on floor 1 where room and bathroom are smaller). Excellent breakfast if a little pricey (pounds sterling 17 per person... More 

Review collected in partnership with DoubleTree by Hilton

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DTChelseaMgmt, Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Augusto Thank you for taking the time to review your stay following your recent London trip. I am happy to note and read your comments and experiences and would like to share with you the gratitude of the whole team for your time. It is worth noting that our standard bedrooms are exactly the same in décor and layout... More 

1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for just one night but was very impressed. Staff were friendly and helpful in arrival and sorted us out with our room quickly. The main areas of the hotel were gorgeous and well maintained. Our room was immaculate and very cosy. All the basic needs for a hotel with gorgeous presentation. It's an easy walk from Fulham Broadway... More 

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DTChelseaMgmt, Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Rosie I would like to take this opportunity to thank you for taking the time to review us online, following your recent visit to London. Thank you in particular for your comments relating to the service and friendliness of the team – it really is appreciated and your comments shared with them all. I do hope you keep us... More 

Bradford, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I went to London for a week. This hotel was perfect as it was easy to get around e.g bus stops over the road, underground station around the corner making it easy to access the Central line at Shepard's Bush. Most importantly it welcomed children. Many of the hotels I looked at only had a double bed regardless of having... More 

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DTChelseaMgmt, Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Lilichaudhry Thank you so much for the time you have taken to share your experiences following your stay with us in Chelsea. We agree that it’s rare to find rooms with two beds in London – for your next stay please also bear in mind that we also have larger rooms with 2 double beds available! I am happy... More 

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