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DoubleTree by Hilton Hotel London - Chelsea

#188 of 1,054 Hotels in London
Certificate of Excellence
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Imperial Rd | Imperial Wharf, London SW6 2GA, England (Formerly Jurys Inn London Chelsea)
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1 room 1 guest
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DoubleTree by Hilton Hotel London - Chelsea
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508 Reviews from our TripAdvisor Community

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Traveler rating
    265
    172
    60
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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London, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

they had exellent customer services and the housekee[ping was top of range ,rooms clean goodview of the harbour all staff friendly ,the lady meena was really friendly, i think shes the housekeeping head

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DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Kareem M, Thank you for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to see that you had such a great stay and that the team looked after you so well throughout your stay, especially Meena. She will be delighted to know that she left such a... More 

Philadelphia, United States
5 of 5 stars Reviewed 2 days ago NEW

The Doubletree provided a clean, convenient, comfortable and quiet room. The king size bed was very firm...I little more than I like. The location was perfect. There are several nice walks and restaurants close by.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Laura A C Thank you so much for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to see that you had such a great stay with us and found our location perfect for you needs. Sorry to hear that you felt that the bed was a little... More 

Madrid, Spain
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel with my kinds while on holiday in London. We really liked it. The staff was incredibly friendly. The room was not huge but modern, clean and comfortable. The hotel is not incredibly central, but it is a locate in a beautiful area of London, especially for Spring-Summer. You are literally 2 minutes away from Imperial... More 

Was this review helpful? Yes
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Marco T, Thank you so much for taking the time to post on your review of your recent stay with us here in Chelsea with your family. I am delighted to read that you had such a wonderful stay with us and that the team looked after you all so well throughout your stay. Also great to see that... More 

Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was very clean, comfortable and friendly. It offered very good value for a fairly central location in London. Convenient for the Chelsea/Fulham area and the Kings Road, and easy access to other parts of the city via the London Overground.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear eleanorj764, Thank you for taking the time to post on your review of your recent stay with us here in Chelsea. I am delighted to see that you had such a lovely stay with us and that the team were so friendly in looking after you and you throughout your stay. Really great to also see that you found... More 

Edinburgh, United Kingdom
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a call late in the afternoon day before we were travelling from the hotel we had booked to tell us sorry we are overbooked and we have to cancel your stay. Incredibly annoying. After a frantic search we found this hotel at 10pm and managed to get the last room for the following couple of days. So it’s... More 

Was this review helpful? Yes 2
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear melwood, Thank you so much for taking the time to post on your review of your stay with us here in Chelsea last month with your partner. It is great to read that you had such a wonderful stay with us and have ranked your stay so highly. Lovely to see that you found the beds so comfortable, breakfast... More 

Birmingham, United Kingdom
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We booked into the Double Tree by Hilton Chelsea for a birthday weekend exploring London. I'd mentioned this when booking some months ago and to my delight, there was a little gift along with a note from the gentleman who'd taken my booking. Check in was quick and easy. The staff on the desk were very welcoming, gave good eye... More 

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DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear elliotdunn, Thank you so much for taking the time out of your day to post on your review of your recent stay with us here in Chelsea with your partner. It is wonderful to hear that you had such a great stay and that the team made your stay so special, with Jed arranging the items for your partners... More 

Durbanville, South Africa
Level Contributor
137 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Unlike American hotels, one struggles to find a spacious room with 2 double beds in the greater London area. I was pleasantly surprised to find this on offer from the Double Tree by Hilton Chelsea. On arrival we were in a bit of a hurry and basically just needed to drop our luggage and go. We found it a bit... More 

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DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Mari B, Thank you for taking the time to post on your review of your recent stay with us here in Chelsea with your family. it is great to see that you had such a wonderful stay and that the team looked after you all so well throughout your stay, even arranging the late check out for you. Really... More 

Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I left some items of clothing in the wardrobe. Contacted the hotel as soon as I got home. They've disappeared apparently. I don't think they took my report seriously. Don't think they actually looked into it. I also ordered room service. The rice was soggy. They called my room asking if everything was ok. I told them my rice was... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear David M, Thank you for taking the time to post on your review of your recent stay with us. I am happy to see that you found the rooms so nice, though sorry to hear of the challenges that were encountered post departure. I understand that the team here and Jed, my Deputy General Manager, have already been in... More 

Hong Kong, China
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

A Little out of the way made worse due to the odd road system nearby. Car park very expensive. Central London rates outside central London! Room very nice. Bed while double woUld be tight (or intimate) for two people! Good free wifi. Reception very polite.

Was this review helpful? Yes
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear Cumflywithme, Thank you for taking the time to post on your review of your recent stay with us here in Chelsea. I am really happy to see that you found the room so nice and that the reception team looked after you well throughout your stay. I am sorry to see though that our location did not appear to... More 

Kings Langley, United Kingdom
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for one night as I was going to a Christmas event at the nearby Battersea Park. I booked the stay with my Hilton Honors points. The hotel is very close to the overground station and easily found. The checkin was very good and I was recognised as a HH member and welcomed. The room was very... More 

Was this review helpful? Yes
DTChelseaMgmt, General Manager at DoubleTree by Hilton Hotel London - Chelsea, responded to this review

Dear JPDKL, Thank you so much for taking the time to post on your review of your stay with us back in December with your partner. It is wonderful to see that you had such a great stay and that the service received, especially with regards to your lost property, was so highly received. Also lovely to see that as... More 

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