From the first encounter at reception to the day we left all the staff here were amazing. The hotel is clean and well maintained. I have stayed at 5* hotels which have not met the standards we were given here. I have never ever reviewed anywhere before but was blown away by the staff here so had to share. I... More

Having stayed in Premier Inn's on several occasions recently I thought it time I added a review, stayed in the Premier Inn in the Docklands this week, met by very friendly reception staff, the room was spotless and an extremely comfortable bed with excellent power shower that would wake anyone up in the morning. Three of us had dinner in... More

I stayed here in May 2012 for a 3 day weekend; the hotel was full but the staff were alert, very friendly and obliging. I've had worse service in 5 star hotels! As ever, the hotel was clean and the standard of decoration and fittings very high. But the staff go that little bit further that makes all the difference.... More

Very rarely would I bother with a review - however we were amazed at the high quality of service experienced at this hotel - poss only bettered on a cruise ship. We stayed here for 9 days whilst working at an exhibition at Excel - the food also was superb - both for breakfast and evening meals - staff of... More

The staff at this hotel were the most helpful of any hotel staff anywhere I've stayed in the world before! They were always ready to help in any situation and always went the extra mile with a smile, a genuine smile on their faces. Breakfast was very good value and one evening i had the roast duck off the menu... More

My wife and I stayed for 3 days while attending a Christian conference at the Excel Centre. Very clean and very comfortable and certainly convenient for the few hundred yards walk to the centre. All the staff were always polite, friendly and welcoming and nothing seemed to be of an inconvenience when asked for something even in the busiest periods.... More

Great location for the Excel Centre... 2 mins walk.... parking at bit limited due to the referb works. Car Park is free over night then if you want to leave your car to go into London for the day or go the the Excel Centre £12..... (Excel centre £10 for 6 hours and car left in an covered car park.... More

Very convenient for Excel centre and can park a car there at £12 per day. Ask in advance for a quiet room, sometimes there are big groups of youngsters staying there. We stayed on 6th floor it was fine. More

My daughter & I stayed for 3 nights to attend a large Christian conference at the ExCel. Our evening conference sessions started at 7. The first evening, the restaurant was in a bit of a pickle trying to get everyone tended to. We arrived all at once for dinner and needed to finish dinner early enough to get back to... More