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Premier Inn London Docklands - Excel

3.0 of 5 Hotel   |   Royal Victoria Dock, London E16 1SL, England (Docklands / Canary Wharf / Isle of Dogs)
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Premier Inn London Docklands - Excel
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Ranked #119 of 1,065 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Adam P Yeovil, United Kingdom
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1,097 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yeovil, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here as part of the BETT conference. Excellent hotel and very friendly staff. Food was pretty good for a premier inn. Would recommend the mixed grill and if you have breakfast pre booked you can get a main meal, Sweet or Starter and a drink for £13. Would go back again.

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Bicester, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This Premier Inn is ideally located for both London City Airport and the ExCel Exhibition Centre. Check in was as seamless as you'd expect and the room was to the normal high standard for a Premier Inn. I do prefer the Premier Inn's over other 'budget' hotel chains and this one is no exception. The beds are as you'd expect... More 

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Dublin
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Currently staying at the Excel in Docklands. The hotel has a problem with their hot water - as in there is no cold water coming out of the taps. The solution - let the taps run until the water cools down (which it doesn't) - a completely wasteful solution. There has been problems with the hot water (room dependent) for... More 

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Poole, United Kingdom
Top Contributor
359 reviews 359 reviews
54 hotel reviews
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Whilst attending the London Boat Show for work I needed a hotel and managed to book a room for £87 which for London is great value. To access the hotel it is best to get off at Prince Regent station on the DLR otherwise you have to walk the entire length of Excel to reach it. They also offer a... More 

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Premier Inn D, Manager at Premier Inn London Docklands - Excel, responded to this review

Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am glad to see you had a good stay. At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what we... More 

Norfolk, England
Top Contributor
57 reviews 57 reviews
41 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Premier Inn is very conveniently located by the ExCel London Centre and very close to the Prince Regent DLR Station. It was easy to commute from here to the O2. The room was clean and well equipped. We found the staff very helpful and would definitely stay at this Hotel again.

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Premier Inn D, Manager at Premier Inn London Docklands - Excel, responded to this review

Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am happy to see you liked our rooms and staff. At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what... More 

Bath, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A good hotel with a couple of shortcomings. Can be a little noisy if you have a room facing the DLR and the flight path for London City Airport. The bar needs more staff at busy times and food ordering should be moved to the restaurant. The staff were excellent and the room was spacious, clean and comfortable..

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Premier Inn D, Manager at Premier Inn London Docklands - Excel, responded to this review

Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am happy to see you had a good stay and that you liked our staff. At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback... More 

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I've stayed at numerous Premier Inns over the years and never had a problem, I always feel I know what I'm getting and the hotels are of a reliably high standard for the low-cost price. This one was no exception. I stayed here for one night (a Sunday) after watching Queen at the O2. The hotel's location is really handy... More 

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Premier Inn D, Manager at Premier Inn London Docklands - Excel, responded to this review

Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am happy to see you had a good stay. At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what we... More 

Worcestershire, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

For the money, you could not do better for a very clean room than this hotel - just 5 minutes walk to Excel! Great friendly service from genuine staff. The food is what you expect in these places - reliable, fair value but uninspiring and mass pre-prepared - with rubber eggs, soggy hash browns and fossilised bacon and sausages for... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Premier Inn D, Manager at Premier Inn London Docklands - Excel, responded to this review

Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am happy to see you found our staff friendly. At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about what we... More 

Glasgow, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Found the hotel to be very well appointed, warm and a really comfortable bed (they even tell you where you can buy one of their beds!). They had an excellent meal deal, two course dinner and breakfast for around £23 a head. Dinner was first class with a varied choice on all courses, and a complimentary glass of wine. Breakfast... More 

Was this review helpful? Yes
Premier Inn D, Manager at Premier Inn London Docklands - Excel, responded to this review

Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am happy to see you liked the comfort of our bed and that you liked our staff. At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to... More 

Kelowna, Canada
Top Contributor
66 reviews 66 reviews
42 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently had the pleasure of staying one night at this hotel. I booked it at the last moment when I realized that there was to be construction on the tube during the morning rush hour commute the next day, and I had an early morning flight out of the City Airport. I decided to stay the night close to... More 

Was this review helpful? Yes
Premier Inn D, Manager at Premier Inn London Docklands - Excel, responded to this review

Thank you for your recent feedback regarding your stay at London Docklands (ExCel) Premier Inn. I am happy to see you liked the comfort of our bed. At Premier Inn, we pride ourselves on providing all of our guests with a great service, great food and a fantastic nights sleep. It is great to get feedback from our guests about... More 

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Additional Information about Premier Inn London Docklands - Excel

Address: Royal Victoria Dock, London E16 1SL, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Premier Inn London Docklands - Excel 3*
Number of rooms: 202
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Also Known As:
Premier Inn London Docklands (Excel) Hotel London
Premier Inn London Docklands - Excel England
Hotel Style:
#59 Romantic Hotel in London
#93 Family Hotel in London
#156 Business Hotel in London

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