This is essentially a budget hotel, so expectations are never going to be high. Positives: - It is within walking distance of London City Airport, and about a 20 minute walk to the Excel Centre across the docks. - If booked early enough, the rates are very reasonable. - The rooms have recently been refurbished in the new green decor... More

Charged me without contacting me that something had been damaged. When I contacted them to sort it out the customer service I received was unacceptable, they were adament that I had done it without considering what I had told them.

good location to stay - only 20 minutes on DLR to Bank. Free parking and no congestion charge - room was basic but clean - check in quick and staff helpful - good value for money - breakfast reasonably priced.

A quick over nighter on my way through London. The Hotel is within walking distance to London City Airport, which was great. The rooms are very basic but clean and I found the bed to be fairly comfortable. The staff at the reception were great! A good choice if your looking for basic amenities and close to the airport!

My brother & I had the displeasure of staying at this establishment for one night last week. We had previously stayed a few nights at an Ibis Budget at Birmingham City Airport which although very basic, was perfectly fine. So we thought we would enjoy the same sort of experience at this place.... WRONG! Things weren't looking great when we... More

This hotel was described as walking distance to London City airport - which it was, so no bus or taxi required. We also walked there from the DLR station after having been emailed the details we needed to help us travel to the hotel. The room & bathroom facilities were perfectly functional, clean & the bed was comfy. We didn't... More

The rooms were clean and cleaning everyday. People in the reception were really nice and always helpful (especially a young lady in the reception kept always a nice smile) Selling sandwiches, drinks was even after midnight (!) – it was appreciated The hotel is not far from Excel and for people attending for conferences is quite good localization.

All you need for a stay to catch the early flight from City Airport. When we went it took longer than the 7/8 minutes walk to/from the DLR station which is a few metres from the terminal. Not the hotel's fault, but nearly all the best route was blocked off and may be for a while. Friendly efficient service. One... More

I was really disappointed with the room. I understand it is a budget hotel, but I felt this was disqusting. I was so diappointed in my room, that I immediately booked another room at Premier Inn. The difference in the price was £20, but it was worth paying the extra, as well as losing £52 I had already paid for... More