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All 1,073 London hotels

Ibis Budget London City Airport

North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel) (Docklands / Canary Wharf / Isle of Dogs)
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Ibis Budget London City Airport
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Ranked #646 of 1,073 hotels in London
A recent review
3 of 5 stars reviewed 5 days ago
sean b London, United Kingdom
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463 people have reviewed this hotel

Traveler rating
    48
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    64
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I was looking for a hotel before a business trip where i needed to fly early and after looking at options the Ibis was cheap for the very limited stay. I couldn't complain as the person on the front desk allowed me to move to the back of the hotel where there was less traffic and was friendly. The rome... More

Was this review helpful? Yes
NarinderSingh, Manager at Ibis Budget London City Airport, responded to this review

Thank you for taking the time to write a review about your recent visit to Ibis Budget London City Airport. We appreciate your kind words. In the meantime, we have noted your comments about the safety lock of the room's window. I do apology for that, but please note that the lock is used purposely to comply with health and... More

Beverley, United Kingdom
Top Contributor
74 reviews 74 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for the Semi Final and Final of the 2013/14 FA Cup involving Hull City AFC. The location just off the Pontoon Bridge station of the DLR is fantastic, although there are no bars anywhere near the hotel. The 24hr garage just around the corner was great for a late night coffee and snacks before heading to bed. The... More

Was this review helpful? Yes
NarinderSingh, Manager at Ibis Budget London City Airport, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that our team is delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Emmanuel Alley Assistant Manager More

London
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Clean, spartan, basic hotel Basic cereal & bread breakfast Certainly only to be chosen for convenient-to-airport location No amenities Nothing wrong with the place but nothing to write home about, either

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NarinderSingh, Manager at Ibis Budget London City Airport, responded to this review

Thank you for taking the time to write a review. We treat all of our comments with the utmost seriousness, and we have noted your feedback which will certainly inspire us to improve our service. Kind regards, Emmanuel Alley Assistant Manager More

via Alice Springs
Top Contributor
76 reviews 76 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Good value cheap (for London) hotel, with relatively easy access to LCY. There is not much around in the way of restaurants without driving. A pub is about 10 minutes walk away. The hotel does have snack foods and beer and wine etc, as does the petrol station on the corner next door. The room itself is "cosy", the separate... More

Was this review helpful? Yes
NarinderSingh, Manager at Ibis Budget London City Airport, responded to this review

Thank you for taking the time to write a review about your recent visit to Ibis Budget London City Airport. We appreciate your kind words. In the meantime, we have noted your comments about the issues encountered during your stay, which will be dealt accordingly. Please accept my sincerest apologies. See you on your next trip hopefully! Kind regards, Emmanuel... More

London, United Kingdom
Top Contributor
78 reviews 78 reviews
11 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I dropped two friends doff at this hotel one evening as they were catching an early flight from London City Airport the following morning. It took 20 minutes to check in as the computer was playing up. The receptionist obviously had no idea how to cope in such a situation. She eventually allocated a room and I helped my friends... More

Was this review helpful? Yes 1
NarinderSingh, Manager at Ibis Budget London City Airport, responded to this review

Thank you for taking the time to write a review. I am really sorry that on this occasion you were disappointed with your stay. We treat all feedback with the utmost seriousness and the matter will be dealt with accordingly. Please allow me to express my sincerest apologizes, and feel free to contact me on 0207 474 9106 or e... More

Blackburn, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

The Hotel itself and the experience of staying there couldn't have been worse. Difficult to find, badly decorated. Expensive (£129 single person for one night) No facilities. Extra charge (£4.95) for third-rate self create breakfast.

Review collected in partnership with Ibis Hotels

Was this review helpful? Yes 1
NarinderSingh, Manager at Ibis Budget London City Airport, responded to this review

I am sorry that on this occasion you were disappointed with your stay. We treat all feedback with the utmost seriousness and I am currently investigating to address the matters raised. Please feel free to contact me on 0207 474 9106 or on h3578-dm@accor.com to discuss this further. Kind regards, Emmanuel Alley Assistant Manager More

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Additional Information about Ibis Budget London City Airport

Address: North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel)
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Price Range (Based on Average Rates): $
Reservation Options:
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Also Known As:
Etap London
Ibis Budget London City Airport England

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Amenities

Free Parking
Number of rooms
81

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