We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 1,069 London hotels »

Ibis Budget Hotel London City Airport

North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel London City Airport)
Hotel amenities
Ibis Budget Hotel London City Airport
Ranked #478 of 1,069 hotels in London
3.5 of 5 stars 164 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

164 reviews from our community

    Trip type
Traveler rating
    23
    58
    51
    16
    16
Date Rating
Posted by an Accorhotels.com traveler
1 review
3 of 5 stars Reviewed May 24, 2012 NEW

Was this review helpful? Yes
Sale, Manchester
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

Good affordable accommodation close the Excel conference centre, ten minutes walk from Pontoon dock DLR station. Clean and tidy, lots of hot water.Breakfast was more then adequate. Had a slight problem with the bedroom door swipe card, this was dealt with promptly by the reception staff. Would recommend. More

Was this review helpful? Yes
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
May 19, 2012

I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Emmanuel Alley Assistant Manager More

Croydon, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 15, 2012
1
person found this review helpful

Was this review helpful? Yes
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
May 19, 2012

More

Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

More
Was this review helpful? Yes
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
May 19, 2012

More

Manchester, United Kingdom
1 review
3 of 5 stars Reviewed May 14, 2012

More
Was this review helpful? Yes
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
May 19, 2012

More

Yishun, null, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 29, 2012
1
person found this review helpful

Arrived here from Manchester, and it was a distance away from Central London. The nearest Tube stations were only 5-10 minutes away (Pontoon Dock, London City Airport stations), but in the April rain, the distance felt much longer. No wifi available but you could sign up for 3rd-party internet services. Breakfast buffet was available at small extra cost. Rooms were... More

Was this review helpful? Yes
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
May 7, 2012

Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points your raised personally, and in the meantime, I hope we can welcome you back to Ibis Budget London City Airport very soon. Kind regards, Emmanuel Alley Assistant Manager More

Greenwich, UK
Top Contributor
92 reviews 92 reviews
Reviews in 51 cities Reviews in 51 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed April 27, 2012
1
person found this review helpful

For affordability, this was the best option for me to be close to Greenwich and London City Airport, the two places I needed to be. I pre-paid, but got an odd call asking for card details to secure the room. After going through the customer services, and ending up back at the hotel, the error was realised. Not a great... More

Was this review helpful? Yes
See 4 more reviews by cdboy2002 for London
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
April 29, 2012

Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. I’ll look into the points your raised personally, and in the meantime, I hope we can welcome you back to Ibis Budget London City Airport very soon. Kind regards, Emmanuel Alley Assistant Manager More

London
Senior Contributor
29 reviews 29 reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 21, 2012

This hotel is clean and well maintained with friendly enough staff. However it is not an easy walk to London City airport if with luggage. The location in a petrol station forecourt, surrounded by high menacing fencing doesn't inspire. Inside reception greets you with notices threatening ejection for bad behavior and overall the setting of this hotel does not feel... More

Was this review helpful? Yes
See 2 more reviews by RegularTravellerMatt for London
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
April 22, 2012

I’m so sorry that you were disappointed by your experience saying with us at Etap Hotel London City Airport. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to email me on h3578-gm@accor.com to discuss this further. Kind regards, Emmanuel Alley Assistant Manager More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 20, 2012

Small, simple & clean room, does the job for an early morning flight out of London City (LCY) airport. Airport is a 10 min walk away. Don't expect any fancy soaps etc More

Was this review helpful? Yes
Posted by an Accorhotels.com traveler
Lincoln, United Kingdom
1 review
4 of 5 stars Reviewed April 5, 2012

More
Was this review helpful? Yes
Narinder Singh, Manager at Ibis Budget Hotel London City Airport, responded to this review
April 7, 2012

More

Travelers who viewed Ibis Budget Hotel London City Airport also viewed

Grange Lodge Hotel
4 of 5 stars 41 Reviews
London, England
Show Prices ABS:HotelCheckRates-d279636?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hotel 41
5 of 5 stars 786 Reviews
London, England
Show Prices ABS:HotelCheckRates-d188961?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
FlexiStay Aparthotel Tooting London
4 of 5 stars 56 Reviews
London, England
Show Prices ABS:HotelCheckRates-d1161839?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 1,069 hotels in London, ranked by popularity »

Been to Ibis Budget Hotel London City Airport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Ibis Budget Hotel London City Airport

  • Etap London
Address: North Woolwich Road | Silverstown, London E16 2EE, England (Formerly Etap Hotel London City Airport)
Price Range: $

Owners: What's your side of the story?

If you own or manage Ibis Budget Hotel London City Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Ibis Budget Hotel London City Airport
Show the lowest price for this hotel (from our partners)
Show Prices