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Marriott Executive Apartments London, West India Quay

#358 of 1,052 Hotels in London
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22 Hertsmere Road | Canary Wharf, London E14 4ED, England
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Marriott Executive Apartments London, West India Quay
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Marriott Executive Apartments London, West India Quay
Marriott Executive Apartments London, West India Quay
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84 Reviews from our TripAdvisor Community

Traveler rating
    46
    20
    12
    5
    1
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22
22
4
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Marriott Executive Apartments London, West India Quay
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014 via mobile

Spent 11 days here. Was pleased with all aspects of the room. Housekeeping did a superb job of cleaning our room, and service provided by the concierges was helpful and friendly. Would stay at this Marriott location again.

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 13, 2014

I stay regularly in Marriott hotels, so I didn't think twice about booking a residence room for a ten-day stay in August 2014 when I had a conference to attend in the area. I have no complaints about the staff who were always friendly and, in this case, apologetic. However, there was no consideration for the Marriott reward status. Even... More 

Was this review helpful? Yes
Bertrand D, General Manager at Marriott Executive Apartments London, West India Quay, responded to this review

Douglass D, Thank you very much for for your review. I am disappointed to read about your recent experience. I can ensure you that we will review the points you have highlighted and take immediate action to address those that require immediate attention. I do hope you would consider our Executive Apartments in the future while staying in the Canary... More 

Mumbai (Bombay), India
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed August 7, 2014

I was here for business purpose in July 2012. It was a great stay. Canary wharf is walking distance. There are nice restaurants around the quay. Best part was evening walk around the quay on the bridge with cool breeze. Was lucky to have quay facing room.

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Orlando, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 3, 2014

I stayed here with my family for 10 days vacation. The location is great and the staff is very friendly and helpful. We never rented a car as the apartment is close to the underground railway system. We got a London pass for the family and walked everyday to the railway station/underground fast train for our site seeing trips in... More 

Was this review helpful? Yes 2
Toronto
Top Contributor
87 reviews 87 reviews
33 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed July 22, 2014

My daughters and I stayed at the Marriott Executive Apartments (MEA) at West India Quay in London from July 13 through July 21. We had booked a one-bedroom serviced apartment. Note that if you are planning to stay seven nights, you might wish to add one more night as the rate is reduced for stays of 8+ nights. We arrived... More 

Was this review helpful? Yes 9
Lausanne, Switzerland
Contributor
14 reviews 14 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 12, 2014

The rooms are huge, the sight is stunning, but service is to be seriously reviewed. When I checked-in, I was asked to provide a credit card guarantee of GBP 50 per night per room This made it to GBP 300 in my case, which is enormous, considering the only extra is the VOD service (no minibar). The bed was very... More 

Was this review helpful? Yes 4
Bertrand D, General Manager at Marriott Executive Apartments London, West India Quay, responded to this review

Dear Dennis__Cook, Thank you very much for taking the time to submit a review. I am truly disappointed to read the service provided did not match your expectations. The GBP 50 per day deposit is a standard amount we require for extras such as breakfast and other food & beverage services. I am confident our service had dramatically improved since... More 

yarker
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed April 22, 2014

Just returned from 8 day stay at the Marriott. Booked 1 bedroom apartment & were on the 10th floor. Hotel is in a lovely area. Lots of eating areas along the quay & shopping mall with grocery stores short walk away. Hotel is modern, clean & very large well stocked apartments. Had breakfast & couple of dinners in our apartment.... More 

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Grand Bahama Island
Contributor
20 reviews 20 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 15, 2014

We spent last Christmas there!! the staff were all very friendly especially duty managers!! We needed a apartment for my family to spend,Christmas together!! So we did,it was nice the night duty manager was extra,he went the extra mile to get us on the right track!! did everything to make it work!! It has a nice lobby,and room service from... More 

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New Delhi, India
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2014

Excellent place to stay in London for long term , full service apartment facility, well connected to central London with DLR, Tube Station just o/s the gate, shopping malls within walking distance, excellent view, stayed for 2 months & will browse further for any other hotel on my next visit.

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Bremen, Germany
Top Contributor
85 reviews 85 reviews
17 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed January 22, 2014

We stay at this hotel, whenever we have the possibility in London. It offers competitive prices for their apartments and it is located in an amazing spot. To get to the hotel, just take the metro to West India Quay stop. If you will be commuting a lot in London with the tube, i would really recommend getting the Oyster... More 

Was this review helpful? Yes 1
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