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All 1,075 London hotels

The Zetter Hotel & Townhouse

4.0 of 5 Hotel   |   86-88 Clerkenwell Road | 49-50 St John's Square (Townhouse), London EC1M 5RJ, England (Islington / Clerkenwell)
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The Zetter Hotel & Townhouse
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87%
Ranked #152 of 1,075 hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
londonlady2 london
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570 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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london
Top Contributor
161 reviews 161 reviews
70 hotel reviews
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed yesterday NEW

went for brunch and its like stepping into a very loved Aunt's sitting room (well I was meeting my nephew!) the attention to the period/quirky detail is exemplary and brought a smile to our faces. The area is very busy with all the different restaurants so this little oasis is easily overmissed (I wouldn't have realised it was a bar/restaurant... More

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Nacka, Sweden
Top Contributor
97 reviews 97 reviews
51 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A quite nice little hotel in cool Clerkenwell ... if it wasnt for all the annoying details. When we arrived the Ving Key Card system was down since a couple of days. This means you need staff to escort you to your room. One of two elevators was out of order. And being woken up by the fire alarm (false... More

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Melbourne, Australia
Contributor
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had the room that features in the photo - an apartment at the top of the building with a lovely deck area. In fact, a large lovely deck area, with loungers & seating. We loved it. The room was very good, bathroom reasonable in size. The only things to make it more perfect - somewhere to hang used towels... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

The hotel is lovely. The stand out feature is the staff. I wrote them a thank you card because I was so impressed. They manage to be personable but professional and make you feel very relaxed. Excellent.

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Bristol, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had a great stay for my wife's birthday, enjoying great cocktails in the bar - with an excellent selection of taxidermy. Loved the late checkout and very friendly and helpful staff. Really felt like welcomed guests rather than customers. Highly recommended - its in a good spot too, near Faringdon station, so very easy to get into town.

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Catifeoglou, Director of Rooms at The Zetter Hotel & Townhouse, responded to this review

Thank you for your top rated review- it is always so nice to hear that our guests have left happy, particularly when they choose to stay with us for a special occasion. I will ensure your praise for the reception staff is passed on and we look forward to welcoming you again in the near future. More

Durham
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for one night at the Zetter Townhouse on business, and what an exceptional place to stay. As I wandered up to the hotel from a busy day on a very hot London evening, the area was buzzing with people drinking outside the bars, eating and wandering around - feels like a village. Then the Townhouse set back from... More

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Catifeoglou, Operations Director at The Zetter Hotel & Townhouse, responded to this review

Thank you for such a delightful read- you have truly captured the essence of the Townhouse and I am pleased that all aspects of your stay met your expectations. I do hope that we can welcome you back next time that you are in the area, both for business or leisure. More

London, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was beautiful (we had an the Townhouse apartment) but the servcie wasn't that great and it was very expensive. Also, as the cocktail bar is on the ground floor, whilst they did manage to get tables for us when we wanted a drink, you do feel a bit as those you are imposing and are given time-limits on... More

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Catifeoglou, Operations Director at The Zetter Hotel & Townhouse, responded to this review

Laura, Thank you for your review and while I am pleased that you found the Townhouse Apartment to your liking, I am disappointed to read you found the service let us down. I have taken your comments into consideration and am currently discussing with the team how we can improve our communication with guests prior to arrival regarding their booking... More

Montreal, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Zetter is the consummate boutique hotel. Quiet, discreet, and beautifully designed, it spares no small detail. The best-priced rooms are not large but who wants to stay in when you're in such a great area. Clerkenwell is peppered with great little restaurants and bars, starting no further than in the hotel itself, and in the square right next to... More

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Catifeoglou, Operations Director at The Zetter Hotel & Townhouse, responded to this review

Thank you for taking the time to give us your feedback following your stay at The Zetter. We agree with you that Clerkenwell is an excellent location, both in terms of the ease of getting around London, and the restaurants, bars and attractions it has to offer. I am pleased to hear that our team ensured you were looked after... More

Mumbai (Bombay), India
Top Contributor
92 reviews 92 reviews
29 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I chose the Zetter for a recent 8 day stay in London for purely practical reasons: it seemed well located for my business and personal meetings; surrounded by restaurants and cafés; walking distance to transport links; plentiful cabs at the front door and it’s slightly out of the mainstream so it’s also quieter. I wasn't disappointed on any count. And... More

Was this review helpful? Yes 2
Catifeoglou, Operations Director at The Zetter Hotel & Townhouse, responded to this review

What a lovely review! I am delighted that our location worked well for both your professional and personal requirements, and that you appreciated the in-room touches that we hope provide that little something extra. It is great that you got to enjoy the lounge at the Zetter Townhouse and our Atrium bar also, and that the teams looked after you... More

Contributor
14 reviews 14 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 5, 2014

We spent some time at the Zetter Townhouse this April for our wedding. We hired the private dining room in The Townhouse for lunch, and stayed there overnight as well. Initially I would say the people taking room bookings over the phone are a little bit frosty and unhelpful if you have a specific room requested. The Zetter will not... More

Was this review helpful? Yes 1
Catifeoglou, Operations Director at The Zetter Hotel & Townhouse, responded to this review

Thank you for taking the time to share your feedback with us and I am delighted that we could accommodate you and your guests during your wedding celebrations. I have passed on your compliments to the events team and am pleased to hear that you were looked after on the day. I’m sorry to hear your comments about your reservation,... More

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Additional Information about The Zetter Hotel & Townhouse

Address: 86-88 Clerkenwell Road | 49-50 St John's Square (Townhouse), London EC1M 5RJ, England
Location: United Kingdom > England > London > Islington / Clerkenwell
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Zetter Hotel & Townhouse 4*
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Also Known As:
The Zetter Hotel And Townhouse
Zetter Hotel London
Zetter London
The Zetter Hotel & Townhouse London, England

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#114 Luxury Hotel in London #144 Business Hotel in London #153 Romantic Hotel in London #156 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Zetter Hotel & Townhouse has 59 bedrooms (Hotel) + 13 bedrooms (Townhouse) and suites which have all been individually designed to offer style, comfort and personality including 7 rooftop studios all with private outdoor terrace. Located in London's most fashionable neighbourhood, Clerkenwell boasts superb restaurants, excellent pubs, clubs,wine bars and a number of galleries and theatres. The Zetter Hotel is also home to the award winning Bistrot Bruno Loubet and ZTH cocktail bar. ... more   less 
Number of rooms
72

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