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All 1,071 London hotels

The Zetter Hotel & Townhouse

4.0 of 5 Hotel   |   86-88 Clerkenwell Road | 49-50 St John's Square (Townhouse), London EC1M 5RJ, England (Islington / Clerkenwell)
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The Zetter Hotel & Townhouse
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87%
Ranked #156 of 1,071 hotels in London
Certificate of Excellence 2013
A recent review
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549 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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York
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed yesterday NEW

We chose room 319 on the third floor of the Zetter Hotel, which overlooked the Zetter Townhouse. The room was smaller than we imagined from the hotel's Website. We had twin beds a seating area and a shower room for our weekend stay in London. The beds were high-up and rather narrow but were very comfortable, given a good night's... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When I first booked my room at the Zetter Townhouse I thought I was going to be staying at another generic 'boutique' hotel: i.e. a tiny room with funky decor passed off as stylish and hip. However, the moment I got redirected from the main hotel lobby to the small set of non-descript Georgian buildings in the square to the... More

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Sway Hampshire
Contributor
17 reviews 17 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We're just back from staying three nights at this beautiful hotel. I hesitate to call it a hotel because it like staying in an eccentric aunt's home, and that was the design concept - so very clever. The aunt was called Wilhelmina. It's a treasure trove of ornaments, books, a stuffed boxing kangaroo, comfy chairs, paintings etc.. However the greatest... More

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Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed in many different hotels in London over the years from chain to boutique and there are only a few we would return to and the Zetter is now one of them. We had a warm welcome from reception staff (Mark & Kevin) who were really helpful when trying to sort out a taxi and route to Waterloo... More

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Teddington
Top Contributor
61 reviews 61 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

An absolute delight! Room 503 Roof-top deluxe is stunning with good size terrace enjoying panoramic roof-top views. We stayed 3 nights with friends and family and so enjoyed the intimacy of a delightful lunch reception in the fun and quirky Townhouse. and afterwards retiring to our terrace to watch the city magically light up! Staff are magnificent and did their... More

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Brian T, General Manager at The Zetter Hotel & Townhouse, responded to this review

So happy you chose us for your special occasion and that you loved the experience. Room 503 is magical and we are delighted to read that you also managed to enjoy The Zetter Townhouse. Thank you for your review and we hope to welcome you back again in the near future. More

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Zetter Townhouse and the entire experience is breathtaking. This is not a cheap accommodation option by any means but the old saying "you get what you pay for" applies. The staff are friendly and helpful and when you enter the hotel its like stepping back in time. The finishing touches and attention to detail set this... More

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Brian T, General Manager at The Zetter Hotel & Townhouse, responded to this review

Thank you very much for staying and for taking the time to review your experience. We are delighted to read that you enjoyed your stay and we hope that we can welcome you back again very soon. More

Mumbai (Bombay), India
Top Contributor
50 reviews 50 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had high expectations of the Zetter when I went to stay there in March. The rooms are small, just like elsewhere in London and there is a marked difference between the hotel and the townhouse. Would recommend the townhouse any day over the hotel. The courtesy is exceptional and the location is great, but the price definitely seems on... More

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Brian T, General Manager at The Zetter Hotel & Townhouse, responded to this review

Thank you for choosing to stay with us at The Zetter. Thank you too for your kind comments about our staff and service. We are delighted to read that we took good care of you. We are sorry to read that you did not enjoy the design or the rooms at The Zetter. Whilst our style of service and values... More

Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great location (handy for Gatwick with direct train to Farringdon). The rooms are compact comfortable and stylish, service is friendly, and efficient, the location is quiet and airy. I've stayed here several times since it opened, and it never disappoints. The restaurant is also very good, at any time of the day. Like the free water in the rooms. Bathrooms... More

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Brian T, General Manager at The Zetter Hotel & Townhouse, responded to this review

Hello Sarah, We love that we are your favourite Hotel in London and thank you for staying with us as often as you do. Thank you so much for your review. We look forward to welcoming you back again soon. More

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There are relatively few hotels with character and style in this part of the City so the Zetter wins without much competition. The welcome at Reception was good, professional and helpful as the young lady showed me to my room (I carried heavy suitcase + laptop, she merely pressed the lift button and opened the door. What happened to equality?).... More

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Brian T, General Manager at The Zetter Hotel & Townhouse, responded to this review

Dear Brian, Thank you for choosing to stay with us at The Zetter. We are happy that you enjoyed our character and style at The Zetter, as well as your comfy and quiet room. We are deeply sorry and disappointed to read that we did not offer to carry your luggage for you. Assurances that this is not our usual... More

Senior Contributor
26 reviews 26 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I certainly looks good, i stayed at a rooftop room and had a really big terrace which if it were not really cold it would have been ideal. The rooms are cool looking, great design and shapes Bad: rug was pink so it didnt look very clean, in the shower the water just would not go down the drane, it... More

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Brian T, General Manager at The Zetter Hotel & Townhouse, responded to this review

Thank you for choosing us and for reviewing your experience. We are happy to read that you liked the hotel and your room. We are truly sorry for the lack of attention to detail you mention, which is not the usual high standards we normally pride ourselves in offering to our guests. Please be assured that I am personally addressing... More

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Additional Information about The Zetter Hotel & Townhouse

Also Known As:
The Zetter Hotel And Townhouse
Zetter Hotel London
Zetter London
The Zetter Hotel & Townhouse London, England
Address: 86-88 Clerkenwell Road | 49-50 St John's Square (Townhouse), London EC1M 5RJ, England
Location: United Kingdom > England > London > Islington / Clerkenwell
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#98 Romantic Hotel in London
#109 Luxury Hotel in London
#147 Family Hotel in London
#156 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Zetter Hotel & Townhouse 4*
Official Description (provided by the hotel):
The Zetter Hotel & Townhouse has 59 bedrooms (Hotel) + 13 bedrooms (Townhouse) and suites which have all been individually designed to offer style, comfort and personality including 7 rooftop studios all with private outdoor terrace. Located in London's most fashionable neighbourhood, Clerkenwell boasts superb restaurants, excellent pubs, clubs,wine bars and a number of galleries and theatres. The Zetter Hotel is also home to the award winning Bistrot Bruno Loubet and ZTH cocktail bar. ... more   less 
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