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All 1,075 London hotels

Crowne Plaza London - The City

4.0 of 5 Hotel   |   19 New Bridge Street, London EC4V 6DB, England (City of London)
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88%
Ranked #175 of 1,075 hotels in London
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Winnie3009 La Grange, Illinois
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1,164 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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English first
La Grange, Illinois
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

Went to London for a family vacation. Stayed at the Crown Plaza for 4 days. The location is a big plus with the tube access right around the corner. Very convenient!!! Staff is very helpful and friendly and especially the concierge staff does a wonderful job. We stayed in a family room with two double beds. The room was very... More

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Derry, New Hampshire
Senior Contributor
37 reviews 37 reviews
37 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The hotel was in a convenient location next to blackfriars and close to St. Pauls. Many parts of the room were recently refreshed/renovated, but not all. Some items, like bedding, pillows, and the doors were clearly not new. In fact, the doors were worn and paint on them chipped, and I actually received a decent size splinter from on of... More

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Frimley
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This hotel was faultless in terms of service, facilities and location. I was planning to propose to my other half the weekend of my stay, and they upgraded our room which helped to make the whole stay extra-special. The staff were very professional and I was especially impressed by the concierge who looked after my luggage and managed to print... More

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Andover, United Kingdom
1 review
1 of 5 stars Reviewed 3 days ago NEW

My colleague and I travelled up Sunday night to be refreshed for a meeting at the stock exchange the following morning. We have used Crown Plaza hotels on many occasions and the hotel itself didn't disappoint although in places in the room itself was looking a bit tired. There was a cracked tile on the bathroom floor and a chip... More

Was this review helpful? Yes 1
Amsterdam
Top Contributor
165 reviews 165 reviews
32 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Upon arrival, we were upgraded to a nicer room, and this was very much appreciated since we found a great rate. The room quality was top notch. It was clean, very spacious for London standards, and the bed and pillows were very comfortable. Service was excellent. Everyone we spoke to was friendly and helpful. We were very happy with the... More

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Marli S, Guest Relations Manager at Crowne Plaza London - The City, responded to this review

Dear Wanderfool44, Thank you very much for your review in Trip Advisor following your visit to our hotel. I am pleased to learn that overall you had an enjoyable stay with us. We are replacing our 3 lifts, last week the first new lift was open. We are now replacing the second one, and by November all 3 lifts will... More

Toronto, Ontario, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had the pleasure to stay at Crown Plaza last year in November for 2 nights. From the moment you enter the hotel and make you way to the reception until checking out, everything is spotless. The rooms are incredible. the service is implacable, the dinning options at the hotel are amazing and the location can not be more perfect.... More

Was this review helpful? Yes 1
Marli S, Guest Relations Manager at Crowne Plaza London - The City, responded to this review

Dear Alex_Andra8506, Thank you fro the review following your stay with us. We are happy to read that you enjoyed your stay from the room to the service provided throughout your stay. We hope to have an opportunity to welcome you back sometime soon. Thank you again for the review. Kind Regards, Marli Sadzinski Senior Guest Relations Manager More

Cape Cod, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We are beginning our second or three nights here. We were upgraded to a junior suite, which is really nice for our family of four. I don't understand how anyone could have called the staff rude -- our experience has been quite the opposite. The concierge, the waitress in the lounge, housekeeping and the desk staff have all been very... More

Was this review helpful? Yes 1
Marli S, Guest Relations Manager at Crowne Plaza London - The City, responded to this review

Dear TravelerLBetal, Thank you for the review for your recent stay with us. We are delighted that you enjoyed the experience from your arrival and throughout your stay with us.I hope to have an opportunity to welcome you back again sometime soon. Thank you again for the review. Marli Sadzinski Senior Guest Relations Manager More

London, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms: Clean modern room with a well stocked mini bar. Bathrooms pretty dated - the hair dryer was from the 80's Beds are very very comfortable - lots of pillows and spongey Location: Right opposite Blackfrairs station and next to Tesco Express (handy for a much cheaper cold drink than the mini-bar) Didn't have breakfast - was £15 extra at... More

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Marli S, Guest Relations Manager at Crowne Plaza London - The City, responded to this review

Dear Dougiedub, Thank you very much for your review following your visit to our hotel. Our bathroom have an hair dryer which is usually quite popular with the male guests. We have a second modern hair dryer available in each room, this is placed in the wardrobe drawer. Once again, thank you for taking the time to write about your... More

NJ
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here for a few days for both business and pleasure: Pros: Convenient to business district, one of the few hotels with double beds instead of twins, decent breakfasts albeit little pricey, right across from Blackfriars underground station and away from the throngs of crowds in the tourist spots. Helpful concierge Cons: one of three elevators out of service ,... More

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Marli S, Guest Relations Manager at Crowne Plaza London - The City, responded to this review

Dear chriw, Thank you very much for taking the time to share your thoughts with us. We take feedback from our guests very seriously and our goal is to ensure everyone has a memorable and comfortable stay. We are replacing our lifts for new ones, reason why we will have one lift out of service till November. We have now... More

Ireland
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment we arrived at this lovely central hotel till the day we left we experienced very friendly, professional, efficient staff and a very high standard of accomodation. We were on a room only basis and were delighted to receive an upgrade for our three night stay in early January and also very pleased to be able to check... More

Was this review helpful? Yes 1
Marli S, Guest Relations Manager at Crowne Plaza London - The City, responded to this review

Dear Silverwedding25, Thank you for choosing to stay with us during your trip to London. I’m pleased you liked your room and the small touches we provide to make sure all our guests feel special. I look forward to welcoming you back in the future. Kind regards, Marli Sadzinski Senior Guest Relations Manager More

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Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Phone Number:
Location: United Kingdom > England > London > City of London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza London - The City 4*
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Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Crowne Plaza London - The City England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#129 Luxury Hotel in London #144 Family Hotel in London #148 Romantic Hotel in London #165 Business Hotel in London
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 
Number of rooms
205

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