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Crowne Plaza London - The City

4.0 of 5 19 New Bridge Street, London EC4V 6DB, England
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Certificate of Excellence 2014
Crowne Plaza London - The City
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Crowne Plaza London - The City
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1,257 reviews from our community

Traveler rating
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    447
    111
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (226)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
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  • Polish first
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our stay was wonderful. Room was spacious and clean. Even the bathroom was generously sized. The staff was very courteous and helpful. The concierge was fantastic and assisted us with tickets and restaurant choices. Fresh apples were available for snacking-free of charge. Definitely will stay here again!

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Dublin, Ireland
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed few days in this hotel in August this year. Location is great, just in front of metro station, walking distance to centre. It was birthday trip, we got lovely room on the top floor, with very nice view on cathedral. Breakfast was very good, room service. Customer service great. Just you need to pay for internet ... ,... More

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Peterborough, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Highly recommend, lovely staff, very helpful we have stayed here twice now on the second stay we brought our two children and nothing was to much trouble to look after them, a gift each on arrival brilliant concierge guys who took a special interest in my children and spoke "Star Wars" with them and kept them entertained and occupied whilst... More

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Harrow, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night whilst on a conference. Very comfortable business hotel. Great gym. Bar was kept open for me and colleagues until 1am, which was perfect. Very nice room with comfortable bed. Good breakfast.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Located in Kensington. Near great restaurants and across from the metro. The restaurant in crown plaza is an Asian fusion menu that is excellent. Hotel held our luggage while we went to Paris for two days.

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Northport, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've Stayed at the Crowne Place London - The City three times over the past few years. It is a very nice hotel. The rooms are up to date and the lobby is very nice. There are a few nice restaurants in the hotel as well. My only negatives are related to the location. It is a bit remote to... More

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Chandler, AZ
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this Crowne Plaza for 2 nights in September 2014. This hotel is located at the head of the Blackfriars Bridge and is an excellent location for sightseeing in London being close to the river Thames and all major attractions. It is a 5 minute walk to St. Paul’s Cathedral and the very busy shopping area on Fleet... More

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Madrid, Spain
Contributor
19 reviews 19 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is so average that i would never recommend spending your own money on it. make sure its just for business and that you spend the least time possible in the room. The service was bad, the toilets were just awkward, the sofa and beds looked old...

Was this review helpful? Yes 1
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Guest, I am disappointed that you did not seem to enjoy your recent time with us. We appreciate any feedback on the hotel good and bad so if you would like to embellish a little more on why you felt your time was average then please contact me on georgia.gordonmartin@ihg.com. We endeavour to improve our service and every aspect... More

Top Contributor
169 reviews 169 reviews
45 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night and wished it had been a week! On arrival I was made to feel very special as a platinum elite member. I was upgraded to a club room and had access to the excellent club lounge. The bedroom was spacious and clean. Bose player and chargers for all types of phones were really useful. I ate... More

Was this review helpful? Yes 1
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Guest, Wow! what a fantastic review. I cannot tell you how happy it makes me and the rest of the team when we know that a guest has had such a successful stay with us. I am so pleased that you liked your room and the Club Lounge. Your comments about enjoying your dinner in our Chinese restaurant the... More

Portishead, United Kingdom
Top Contributor
51 reviews 51 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here on a awards nights we had invitations to Wedding in the Houses of Parliament. Service was great upgraded up to a Club room on the Club floor, our room overlooked and office block which meant we had to close the curtains during Club lounge was the best I have been in outside of the middle east snack were... More

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Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Mr Abdul, Thank you for choosing to stay with us recently and I am delighted to hear you had such a successful trip. I was glad that you were suitably upgraded and you enjoyed your room and the hotel. I apologise that Blackfriars station was undergoing engineering works during your stay but just so you know for next time,... More

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Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
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Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Crowne Plaza London - The City England

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