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Crowne Plaza London - The City

4.0 of 5 19 New Bridge Street, London EC4V 6DB, England
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Certificate of Excellence 2014
Crowne Plaza London - The City
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Crowne Plaza London - The City
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1,307 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed for a two night break and as a result probably not long enough to give more than a quick overview. Stayed in a room, which was a reasonably sized room. Furnishings are good and the room was spotless. The staff here are very friendly, especially Anna from reception, she went above and beyond to make the stay a... More 

Was this review helpful? Yes
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Mr Wayne Jones, Thank you for taking the time to write your review on your recent stay with us here at Crowne Plaza London-The City. We really appreciate the very positive feedback you provided but most specifically your comments about Anna on reception. She was delighted to hear that she contributed to the enjoyment of your stay so much... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is in the perfect location, make no mistake, if you pick a hotel simply on location, this is it. The concierge team are fantastic, especially given so,e of the things they were having to deal with. No hotel weather paying £29 or £250 should have to deal with idiots walking through reception drunk with no top on. It... More 

Was this review helpful? Yes
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear S_d_b2013, Thank you for taking the time to share your feedback on your recent stay with us at Crowne Plaza London-The City. i have to say, I am disappointed and upset that you were disappointed. I can only really apologise that you experienced other unruly guests during your stay. I know what night you are talking about because this... More 

Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I had the pleasure of staying here on the 10th December to attend a meeting in the hotel that afternoon and to stay overnight. My checkin was fine and speedy and I was able to drop my bags in my room even tho it was only lunch time and 2 hours before official check in time. My room was clean... More 

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Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Timmy Twobins Thank you for providing some very important feedback on your recent stay with us here at Crowne Plaza London-The City. I completely appreciate your comments about your window. In a Central London hotel inward facing rooms are always going to be part of the property. To try and accommodate those that would not be happy with these... More 

Norwich, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was very well located for the business I had in the City. The staff were friendly and attentive and particularly impressed with both the doorman and receptionist. Room was nicely sized for London and bed was comfortable and dark so conducive to a good night sleep. Blackfriars station just opposite (literally). Well located as I was meeting east and... More 

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Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Charlie Cheese, I was delighted to read your review of your stay with us here at Crowne Plaza London-The City. I am glad we fulfilled your needs for the business meeting you were attending and that Graham our doorman and receptionist welcomed you warmly and that all the staff were friendly and attentive. I hope we will be seeing... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 8 days at the Crowne Plaza, in London, The City, and could not be more happy with our experience. The staff was very professional, the rooms clean, spacious and comfortable. The Concierge A+.

Was this review helpful? Yes
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Julibocc, Thank you for sharing your experience of your most recent stay at Crowne Plaza London-The City. It was lovely to hear that during your 8 day stay you found the staff friendly and attentive and being branded 'outstanding' is always special. I hope that we will see you again soon and thank you again for taking the time... More 

England
Top Contributor
120 reviews 120 reviews
36 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Perfect location for transport as Blackfriars station is opposite. Welcoming reception staff, lovely rooms with everything you need and the buffet breakfast was excellent value and very nice. Highly recommend. This is the second time we have stayed here.

Was this review helpful? Yes
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Jules, Thank you for your lovely feedback on your most recent stay with us here at Crowne Plaza London-The City. I was happy to read that the reception staff welcomed you warmly and that you really enjoyed the breakfast. It was nice to know you are a returning guest and I hope that we will be seeing a review... More 

Alton, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a midweek event in The City, and found it to be a great place. Staff were very attentive and well presented and the room was excellent. Highly recommended for visits to The City and as its located across the street from Blackfriars, its good for just about all of London.

Was this review helpful? Yes
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Mr Altoonian, I was so pleased to see that you enjoyed your mid-week stay while visiting the City. All of us at Crowne Plaza London-The City take great pride in our service delivery so was really happy to read you found the staff attentive, friendly and well presented. I hope that we will see you again soon either for... More 

Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I recently stayed with a party of 10 at the Crowne Plaza. Excellent location and friendly attentive staff. The staff couldn't have been more helpful. The rooms were spacious, comfortable and stylish. The Italian restaurant was superb and a special mention must go the Concierge who was very attentive.

Was this review helpful? Yes
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Colin, Thank you fro your comments about your recent stay with us at Crowne Plaza London-The City. I am so happy that you had a great time with you and 10 others. It was especially fantastic to read how the staff were so attentive and friendly. I have let Concierge know about your special mention as well! I hope... More 

Bristol, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

An excellent hotel, well located and with friendly helpful staff. Our room was really nice and had everything we needed. We didn't eat at the hotel in the evening but the breakfast was very good. We will be back I am sure.

Was this review helpful? Yes
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear Jeremy G, I was delighted to read that you enjoyed your stay with us recently at Crowne Plaza London-The City, most specifically that the staff were friendly and helpful and that you found your room clean and spacious, and the delicious breakfast. Fantastic to hear you will be coming back so we all look forward to welcoming you on... More 

Easton, Connecticut, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We just returned from a week long stay at this hotel and we highly recommend it. It was the perfect location, across the street from Black Friar's Station and within walking distance of most major attractions. The rooms and common areas are spacious, comfortable and well appointed and kept impeccably clean. But most of all the entire staff from reception... More 

Was this review helpful? Yes
Georgia G, Manager at Crowne Plaza London - The City, responded to this review

Dear PatB, Thank you for your review about your most recent stay with us at Crowne Plaza London-The City. I was sorry to hear that your husband and daughter were unwell but it was lovely to see that our team did all they could to make it better and sent you a Get Well card as recompense. I hope you... More 

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Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Phone Number:
Location: United Kingdom > England > London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza London - The City 4*
Number of rooms: 205
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Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Crowne Plaza London - The City England
Hotel Style:
#143 Luxury Hotel in London
#147 Business Hotel in London
#164 Romantic Hotel in London
#170 Family Hotel in London

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Staying in City of London

Neighborhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighborhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighborhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.