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All 1,073 London hotels

Crowne Plaza London - The City

4.0 of 5 Hotel   |   19 New Bridge Street, London EC4V 6DB, England (City of London)
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88%
Ranked #184 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
WhiteFilm Norwich, United Kingdom
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1,167 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (200)
Date | Rating
  • Chinese (Simplified) first
  • English first
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  • German first
  • Italian first
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English first
Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Simple check in and out. Beautiful room, with lots of space, way better than some others that we have encountered! We were in a corner room for two nights and found it perfect. Within 15 minutes walking distance of southbank and various other places. And right next to Blackfriars station. Would recommend it in a heart beat

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I had such a fabulous time here. My friends and I enjoyed the city life in class. The service most especially from the manager on duty Joel Lawrence was first class. I would recommend this hotel to everyone I know. I look forward to going back soon.

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ExecOffices, Manager at Crowne Plaza London - The City, responded to this review

Dear Winnie1710, It's great to read your comments from your recent visit to Crowne Plaza London - The City, thank you for taking the time to leave your feedback. I will pass on your comments to the Voltaire team including Joel. I look forward to welcoming you back soon. Kind regards, Charlotte More

Senior Contributor
43 reviews 43 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here on a short family holiday. We came to see a show and see some sights and this hotel was in a great location for this. Close to underground, but also close enough for a pleasant walk along the Embankment. Room was clean, comfortable and the family room we had, gave us plenty of room. Service in the... More

Was this review helpful? Yes 1
ExecOffices, Manager at Crowne Plaza London - The City, responded to this review

Dear Barnowls22, Thank you for taking the time to share your recent experience at the hotel. I am so pleased you and your family enjoyed your stay and found the service from our staff great. I look forward to welcoming you back in the future. Kind regards, Charlotte More

Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We spend 1 night in CP. The Hotel is nicely located, walking distance from London Blackfriars Tube. Really good evening walk around to Blackfriars bridge to get good views of the Thames. We booked a family room for 1 night with breakfast which was not too heavy on the money as was booked well in advance and with the online... More

Was this review helpful? Yes 2
ExecOffices, Manager at Crowne Plaza London - The City, responded to this review

Dear Harigovind, Thank you for your kind feedback, I am delighted you and your family enjoyed your stay and found the location of the hotel useful. I hope to welcome you back in the near future. Kind regards, Charlotte More

Muscat Oman
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a typical London city hotel, location is good , staff are very helpful service levels are good. The property looks dated the rooms are reasonable sized for a prime city property.the materess tend to sink and do not support the back very well .the management has to consider a more superior orthopedic mattress for better sleep quality ,it's... More

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ExecOffices, Manager at Crowne Plaza London - The City, responded to this review

Dear aftabpatel, Thank you for providing feedback on your stay at Crowne Plaza London - The City, it is always very encouraging to read that you found the team helpful. I hope to welcome you back to the hotel in the future, Kind regards, Charlotte More

Toronto, Canada
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two nights here last week and really enjoyed it. The staff were friendly and helpful (found a room for us (before check in time) when we arrived early from a tiring red eye flight. They also happily stored our luggage the day we checked out. The room was comfortable and clean and the fitness centre had everything we... More

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ExecOffices, Manager at Crowne Plaza London - The City, responded to this review

Dear tanyaf85, Thank you for making the time to provide your feedback regarding your stay with us, I'm so pleased to hear a room was made available for you, which we will always try to do subject to availability. I hope to welcome you back in the future. Kind regards, Charlotte More

Brighton, United Kingdom
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

When it comes down to it cleanliness and quality of sleep are what you're looking for in a hotel. Our rooms were very clean the beds comfortable. We had plenty of large towels and the toiletries were good quality. The complementary biscuits, tea, coffee, hot chocolate and bottled water, was also great. Our room had a window onto the atrium.... More

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ExecOffices, Manager at Crowne Plaza London - The City, responded to this review

Dear Nimmykins, Thank you taking the time to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Kind regards, Charlotte More

Rowayton, Connecticut
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Got excellent price break because was Bank Holiday weekend...otherwise thought rack rate price/value ratio a bit off. Everything was done properly and business center and meeting room was perfect for our needs, however a meeting "in the lobby" is essentially impossible. It was standing room only, as we scurried to our pre-booked meeting room. Rooms were comfortable and actually large... More

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ExecOffices, Manager at Crowne Plaza London - The City, responded to this review

Dear oystertravels, Thank you for sharing your experience of your recent stay with us. The location is indeed very handy for those using London's transport links and I am pleased to inform you that we have plans later this year to make internet complimentary to all our guests. I hope to welcome you back in the future. Kind regards, Charlotte More

Peterhead, United Kingdom
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel 14 to 17 July 2014 with family including 2 boys aged 11 & 6. This hotel is mainly used by business people so there was nothing for children, although it is situated well for all attractions. The hotel is kept very clean in all areas. All the staff we came into contact with were extremely friendly,... More

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ExecOffices, Manager at Crowne Plaza London - The City, responded to this review

Dear Born4travel, Thank you for your kind comments regarding your recent stay at Crowne Plaza London - The City with your family. It is great to see you experienced our City Lounge and breakfast. We hope to welcome you back in the future. Kind regards, Charlotte More

Belfast
1 review
5 of 5 stars Reviewed 1 week ago

Currently staying in this perfect hotel. We arrived early they stored out luggage asked us if we would like an upgrade as we had to bring our daughter at last minute, rooms beautiful, spacious, clean, stylish, staff so friendly an helpful, they want to help an not rush u off, close to transport, central for all our needs, we love... More

Was this review helpful? Yes
ExecOffices, Manager at Crowne Plaza London - The City, responded to this review

Dear Anais241107, Thank you for taking the time to post your feedback on TripAdvisor, I'm so pleased you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards, Charlotte More

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Additional Information about Crowne Plaza London - The City

Address: 19 New Bridge Street, London EC4V 6DB, England
Phone Number:
Location: United Kingdom > England > London > City of London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Crowne Plaza London - The City 4*
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Also Known As:
Crowne Plaza London - The City Hotel London
Crowne Plaza The City
Crowne Plaza London City
Crowne Plaza London - The City England

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style
#129 Luxury Hotel in London #150 Romantic Hotel in London #163 Business Hotel in London #174 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza London - The City Hotel provides perfect accommodation in central London near local attractions such as The London Eye, St Paul's Cathedral and Buckingham Palace. This luxury hotel also offers meeting rooms, gym, spa facilities and a Michelin star restaurant. The Crowne Plaza London - The City Hotel is a modern central London hotel, located in the heart of the city. This deluxe London hotel is just a stone's throw away from Blackfriars mainline train station, with a direct connection to the Eurostar terminal at St. Pancras International. For tubes, the Crowne Plaza hotel is equally well located: just a short walk to Temple & Mansion House on the District & Circle Line, or St Paul's on the Central Line. Whether you're in London for business or sightseeing, this London City Centre hotel is ideally located, minutes away from some of London's most famous attractions: The London Eye, St Paul's Cathedral, Millennium Bridge, Tate Modern & West End theatres. Crowne Plaza Club rooms, King Studios and Suites are available at your request. And all rooms are air-conditioned and have High Speed Internet Access. There's also a Fitness Club with sauna in the hotel should you wish to work out and wind down. While you're here, don't forget to eat at our Rosette awarded restaurants; Diciannove offers authentic Italian food including a variety of freshly made pasta, whilst and at Chinese Cricket Club you can enjoy fresh dim sum and Sichuan specialities. The easiest and most exciting way to do some sightseeing in London city centre is to take a trip on the London Eye. On a clear day, you can see as far as the Queen's other residence, Windsor Castle! The Crowne Plaza London City Hotel is only minutes away from the London Eye. ... more   less 
Number of rooms
205

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