This hotel is inviting, elegant and the services are first class. The staff was polite and accomodating. The rooms are clean, nicely decorated and comfortable. The hotel is close to the tub/metro and the busline. Only negative, no restaurants within walking distance that are open for dinner. I highly recommend this hotel! more

We've lost count on the number of times we have stayed at Crowne Plaza, The City, and once again we were not disappointed. We stayed here twice in the space of a week, backing onto our holiday in Croatia. On arrival on the first stay we were lucky enough to get an early check in and an upgrade to a... more

Stayed here whilst travelling to London for the night and couldnt have been happier. Firstly, the hotel is perfectly positioned for anyone using First Capital Connect trains (Luton airport, bedford, brighton etc) as the train station for gettting on them (city thameslink) is located <200m away. So we had a nice easy travel to the hotel which was brilliant. The... more

Afraid it looks like I am going to be the dissenting voice amongst these reviews. I was bitterly disappointed by this hotel. Set in a dead part of London, down a dreary back street, it's only redeeming feature was its staff who were efficient and friendly throughout the hotel. The Club level rooms were probably the worst of any Crowne... more

Big rooms, nice breakfast, but parking difficult, and difficult to reach with workts more

My husband and i recently stayed at The City hotel and i can honestly say It was one of the best hotels we have stayed at!! We were celebrating our wedding anniversary and the hotel upgraded us free of charge and then sent Chocolates and a hand written anniversary card to our room!!!! That was such a lovely gesture!! The... more

I hadn't come across this hotel before. Its entrance is around the back & off the main street so it wasn't immediately obvious on first approach but once inside I was impressed by the efficient way staff handled my booking & the quality of the building itself. The hotel just seemed to swallow up its guests. Everything seemed unhurried &... more

We had stayed at the Crowne Plaza a couple of years ago and were knocked out by the service, comfort and cleanliness. Since then, we have stayed at several other more fashionable London hotels but this time we decided to follow our head rather than our designer-label heart and return for a three-day stay to celebrate my partner's birthday. From... more

We booked this hotel as it was in close proximity to the Royal Festival Hall where we had booked to see a show. Originally we had declined breakfast as this worked out at £15pppn but at check in, for an extra £20 a night we were offered a huge upgraded room with fantastic views of the eye, breakfast in the... more