I stayed at this hotel for one night on my way back home and the best thing I can say about the experience was that it only lasted for one night. The location was good... just a few blocks and very short walk to Paddington Station, which is why I picked this hotel. I didn't expect to have a spacious... More

Great room, cosy but had everything you could want... Clean, plenty of little extras, tea and coffee making facilities, biscuits and even a microwave and fridge.. The en-suite was great the shower is superb! all toiletries supplied!! The staff were really friendly and professional and the breakfast was fab!! So much choice, either continental, cereals, full english (which was very... More

We would like to make you aware of the problem we had when we tried to stay at our secret hotel at the end of March. when we arrived, after going to a show, at 10.30pm the reception took at least fifteen minutes to sort our reservation. When we went to our room we found not the superior double as... More

We booked this hotel through Lastminute.com and it was one of their Top Secret hotels. Once we'd booked it, we found out what hotel it was. The website pictures don't really do it justice and we thought we'd done okay for the price. I phoned the hotel to ask if they could give us as nice a room as possible... More

No elevator to go up 4 flights of stairs with luggage. No lighting in rooms or halls. Breakfast very overpriced.

receptionists are too confused, we discussed 3 times about the rates! we reserved on the internet but it was not prepaid. when we arrived we discovered they accepted only a very limited nr of credit cards (i.e. no electronic cards) so 2 of us had to withdraw cash on the following day to settle the bill. back to the hotel,... More

I would really suggest avoiding that hotel: for more than 100£ per night for a single room, you get a tiny room in the basement, with strong vanish smell, no light, hardly enough space to walk around the bed, more waves in the bed than in the sea, a miniscule shower room, and not even the possibility to get a... More

Stayed in this hotel overnight with my daughter, whilst doing a bit of sightseeing + xmas shopping - found it very clean and very comfortable. The staff were all very helpful and very polite, great location for travelling to and from London as well as around London, would certainly stay here again!

I stayed 2 nights in November on business and was alone. The room and bathroom were tiny but clean and modern. Sitting down to write was, in practice only possible by sitting on the bed. The temperature control did not appear to go below 19 degrees which seemed bizarre as in November the outside temperature at night was around 10... More