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All 1,072 London hotels

The Bentley London

5.0 of 5 Hotel   |   27 - 33 Harrington Gardens, London SW7 4JX, England (Earls Court)
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82%
Ranked #191 of 1,072 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed April 2, 2011
duscan81 New England
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340 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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There are newer reviews for The Bentley London
See the most recent reviews
Boston, Massachusetts
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 20, 2011

My husband and I stayed at the hotel for two nights and then transferred to another hotel. The location is very good and the rooms are luxurious. However, we were given a room on an upper floor that had a serious noise problem, with a constant droning of machines throughout the night. We complained but the management ignored us. After... More

Was this review helpful? Yes 5
PaulKennedy2010, General Manager at The Bentley London, responded to this review

Dear Reviewer, Thank you for taking the time to comment on your recent stay wih us. Naturally I was disappointed to read that you were disturbed & that you felt that we did not handle your complaint correctly. We are aware of an issue with noise on the roof of the hotel & our Maintenance Team are working to resolve... More

Boston, Massachusetts
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 14, 2011

When we stayed at the hotel in March 2011, we were given a room on the top floor. The room was excellent, but there was a constant drone of machines above our room - probably generators or airconditioning equipment on the roof. It was particularly bad when we opened the windows. It was impossible to get any sleep. We complained... More

Was this review helpful? Yes 5
PaulKennedy2010, General Manager at The Bentley London, responded to this review

Dear Reviewer, Thank you for providing your feedback from your stay with us. Naturally I was disappointed to read that your stay was disturbed as my hope is that all of our guests enjoy their stay in the peace & tranquil surroundings of the hotel. Clearly that was not the case for you & I am very sorry if this... More

New England
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 2, 2011

This was our 1st trip to London to celebrate our 30th wedding anniversary and we couldn't have had a better time. Even before we arrived the incredibly helpful staff arranged for a car service to and from the airport. Our room was lovely and the service excellent. They had a special sweet tray sent to our room to help celebrate.... More

Was this review helpful? Yes
PaulKennedy2010, General Manager at The Bentley London, responded to this review

Dear Reviewer, I am so pleased to learn that your anniversary stay with us was a success! Thank you very much for providing such great feedback for the team here at The Bentley London. We are very proud of our association with Waldorf Astoria & we constantly look for ways to improve our service for our valued guests. I do... More

Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 1, 2011

This hotel was absolutely beautiful. We couldn't have been happier with the rooms, location, and hotel itself. The staff was just amazing! Everyone was incredibly nice and helpful. Although the hotel is not centrally located, it was only a short walk to a tube station.

Was this review helpful? Yes
PaulKennedy2010, General Manager at The Bentley London, responded to this review

Dear Reviewer, I would like to take the opportunity to thank you for providing The Bentley London with such a lovely review. The team here are all delighted that you enjoyed your stay with us & we are all very proud that you mentioned the staff in your review. We are always very pleased to know that our valued guests... More

Czech Republic
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 1, 2011

It was my first stay in this hotel, but i will back soon. Hotel is near Royal Albert Hall, where i has been on some show, near restaurants, shops and subway. Very quiet place, tasteful interior and friendly staff.

Was this review helpful? Yes
PaulKennedy2010, General Manager at The Bentley London, responded to this review

Dear Reviewer, Thank you for your kind review! I was delighted to read that you enjoyed your first stay with us here at The Bentley London. We take immense pride in our hotel & service & we are so pleased to read such positive feedback. I do hope that you will consider returning to us in the very near future.... More

1 review
5 of 5 stars Reviewed March 27, 2011

Stayed for my wifes birthday and had a lovely time. Sofia was excellent in arranging a surprise cake and also a junior suite upgrade! All staff were extremely helpful and the room was so quiet for London! Would definitely recommend.

Was this review helpful? Yes
PaulKennedy2010, General Manager at The Bentley London, responded to this review

Dear Reviewer, I was delighted to read your wonderful review of The Bentley London! It was our pleasure to surprise your wife with the birthday cake & bedroom upgrade. I have passed your kind comments on to Sofia who along with the rest of the team is thrilled that you enjoyed your stay with us. We look forward to welcoming... More

Oslo, Norway
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 3, 2011

Me and my friend stayed at The Bentley London during a weekend. And wow, what a weekend it was! I have never experienced a more friendly and service minded staff! They treated us like princesses, and fulfilled our every need. Our suite was very large, and with beautiful furnishing. We have already booked another stay at The Bentley, and will... More

Was this review helpful? Yes 1
PaulKennedy2010, General Manager at The Bentley London, responded to this review

Dear Marte, I was absolutely delighted to read your review about The Bentley London. It is wonderful to know that the team ensured that you & your friend felt so special during your stay with us. Service delivery means the world to us & it is so refreshing to hear such positive comments from our valued guests. I am also... More

Frankfurt, Germany
Contributor
16 reviews 16 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 28, 2011

Speaking of my stay, The staff was great, and very helpful, and kept providing everything I wanted, including "Le monde" newspaper in the morning. (otherwise, I am still using the Bentley long matches to lit my cigar if I want to show off :-) However, got a few issues during my stay, but leave this for a later stage. The... More

Was this review helpful? Yes 1
PaulKennedy2010, General Manager at The Bentley London, responded to this review

Dear Reviewer, Thank you very much for your kind review. I was delighted to learn how much you enjoyed your stay with us here at The Bentley London. Your comments are of great value to us & it is so refreshing to know that the team's efforts are recognised by our guests. We are immensely pround of our hotel &... More

Norfolk
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 13, 2011

On entering this building you will be taken back in time, it is an elegant property, the hotel is one of the most stunning hotels we have ever stayed in. The staff are so attentive and helpful. The king room (507) was beautiful, the bathroom consisted of a spa bath and seperate shower cubicle, designed in marble from floor to... More

Was this review helpful? Yes 1
PaulKennedy2010, General Manager at The Bentley London, responded to this review

Dear Reviewer, I am delighted to read such lovely feedback about our delightful hotel. It really is refreshing to know that the team here at The Bentley - London are doing the right things. We are very proud to be a Waldorf Astoria Hotel & we are aware of the responsibility we have to deliver the finest service consistently. I... More

London,UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 13, 2011

This is the second time we have stayed at this hotel and both times have been a wonderful experience, with the staff going out of their way to make our stay as special as possible. This time was to celebrate our tenth wedding anniversary. We were warmly welcomed by Sofia who offered us an upgrade to a suite which was... More

Was this review helpful? Yes
PaulKennedy2010, General Manager at The Bentley London, responded to this review

Dear Reviewer, Thank you very much indeed for such a positive & kind review of your recent stay at The Bentley London. Naturally we are always delighted to see our valued guests returning to us & I was especially pleased to read that you enjoyed the welcome laid on by Sofia & the team. I would like to personally congratulate... More

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Additional Information about The Bentley London

Address: 27 - 33 Harrington Gardens, London SW7 4JX, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Bentley London 5*
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Also Known As:
The Bentley Hotel London
Hilton International London
The Bentley London England

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#40 Spa Hotel in London #109 Business Hotel in London #136 Luxury Hotel in London #178 Romantic Hotel in London #209 Family Hotel in London
Hotel Class
Official Description (provided by the hotel)
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 
Number of rooms
64

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