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The Bentley London

#199 of 1,049 Hotels in London
Certificate of Excellence
5.0 of 5
Hotel website
27 - 33 Harrington Gardens, London SW7 4JX, England
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The Bentley London
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Ranked #199 of 1,049 Hotels in London
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed May 19, 2013
kw00_78 Stamford, United Kingdom
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436 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Bentley London
See the most recent reviews
A TripAdvisor Member
5 of 5 stars Reviewed May 21, 2013

Lovely hotel with very friendly staff. Large and very clean room with a massive bed, very fluffy quilt and pillows, hard to tear myself away for sightseeing. Would recommend to anyone, great location and nice quiet road.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review

Dear Guest, Thank you very much for providing us with your feedback on TripAdvisor following your recent stay with us at The Bentley London, A Hilton Hotel. It is always lovely to receive such positive feedback from our valued guests and I am delighted to hear that you were very comfortable in your accommodations. Our beds are indeed certainly very... More 

Stamford, United Kingdom
Top Contributor
63 reviews 63 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 19, 2013

We stayed here during a weekend trip To London. What a disappointment. The staff were excellent and are the saving grace for this place. The decor was poor, it really needs updating, bathroom in the bedroom & basement cloakrooms particularly. We were the only ones in the bar after our meal out, about 11pm. The barman was friendly, he was... More 

Was this review helpful? Yes
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review

Dear kw00_78, Thank you very much for taking your valuable time to provide us with your feedback on TripAdvisor following your recent stay with us at The Bentley London, A Hilton Hotel. Please be reassured that we take all of our guest feedback very seriously and use all comments as a means to continuously improve our services. I was sorry... More 

Tel Aviv, Israel
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 19, 2013

We return to this hotel every time we visit London. It's in a quiet area which is very pleasant and very convenient for getting anywhere. The underground is two steps away. The hotel itself is beautiful, very comfortable, with very good sleep quality and excellent breakfast. I'm looking forward to our next visit!

Was this review helpful? Yes
The Bentley Lon... A, Operations Manager at The Bentley London, responded to this review

Dear Lolik62, Thank you for your feedback regarding your stay at The Bentley. I am glad that you enjoyed your stay at The Bentley and we will be looking forward to welcome you soon in 2014. Thank You Kind Regards, Apurv Singh Operations Manager More 

Tel Aviv, Israel
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 19, 2013

We return to this hotel every time we visit London. It's in a quiet area which is very pleasant and very convenient for getting anywhere. The underground is two steps away. The hotel itself is beautiful, very comfortable, with very good sleep quality and excellent breakfast. I'm looking forward to our next visit!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review

Dear Lolik62, Thank you very much for sending us your feedback on TripAdvisor following your recent stay with us at The Bentley London, A Hilton Hotel. It is always a pleasure to hear such wonderful feedback from our regular guests and I have shared your kind comments with our team who join me in thanking you. We really value your... More 

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2013

We booked this hotel to stay when we went to see Leona Lewis in concert at the Royal Albert Hall. The RAH is about a mile away and there are plenty of resturants/pubs and shops in the vacinity. In all a great place to stay. Would highly recommend The Bentley, first class room, service and breakfast.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review

Dear Martin C, Thank you very much for sharing your feedback on TripAdvisor following your recent stay with us at The Bentley London, A Hilton Hotel. We really appreciate the time you have taken to provide us with your comments and tell us of yourexperiences. It is always very nice to hear such lovely feedback from our clients and I... More 

Oxford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 10, 2013

My colleague and I had a wonderfully pampered experience at this hotel. Amazing Spa followed by excellent lunch in the lobby area. First rate for value and service. The Haman Turkish spa is second to none and refreshments during the treatments were unexpected and just delicious . The products used are light and fragrant and robes and towels and slippers... More 

Was this review helpful? Yes 1
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review

Dear JaneFinnerty, Thank you for sharing your feedback with us on TripAdvisor following your recent visit to The Bentley London,A Hilton Hotel. It is fantastic to hear that you had a wonderful experience during your Spa Therapy and I am delighted that you felt pampered. The Turkish Hammam is certainly one of our finest facilities and it is always lovely... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 9, 2013

Booked our stay through Secret Escapes. Location is fantastic for Knightsbridge, being situated in a quiet road just off the main road. Very close to Gloucester Road tube (2 minute walk) with loads of food and drink establishments on the doorstep. The hotel is immaculately finished and we would definitely stay again for that special occasion.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review

Dear Andy H, Thank you very much for taking your valuable time to provide us with your feedback following your recent stay at The Bentley London, A Hilton Hotel. We really appreciate your comments and for having shared your experiences with us. We are really happy to hear that you had a wonderful Birthday treat staying with us and enjoyed... More 

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 8, 2013

Stayed here for one night with a group of friends. The location is great, easy walking distance to shopping and sites. The atmosphere is a little cold but grand and the rooms are large for a London hotel. Our problem was with our service checking in, I gave my name and the woman checking us in couldn't find our reservation.... More 

Was this review helpful? Yes
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review

Dear Shannon G, I would like to thank you for having taken your valuable time to share your feedback on TripAdvisor following your recent stay at The Bentley London,A Hilton Hotel. We greatly appreciate all of our guest comments and use these to continuously improve the levels of service that we provide to all of our valued guests. I am... More 

Bognor
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 7, 2013

very comfortable hotel. excellent service until I wanted to check out & catch train when only one of 4 staff able to do this & guest before had a problem. King size room bed excellent food lovely my red mullet was beautifully cooked as was eggs benedict

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review

Dear drsandraBognor, Thank you very much for sharing your feedback on Tripadvisor following your stay with us at The Bentley London, A Hilton Hotel. Your comments are very important to us and we really appreciate the time that you have taken to share your experiences with your fellow travellers. Whilst we are of course delighted to hear that you experienced... More 

Sheffield, United Kingdom
Top Contributor
87 reviews 87 reviews
17 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed May 7, 2013

Being a regular visitor to London for business I had to book for a recent annual trade show. As usual, all the hotels go up by a good margin, but that's supply and demand I guess. So I decided to stick with a Hilton hotel, knowing you get good service and chose the Bentley - plus it was a good... More 

Was this review helpful? Yes
The Bentley Lon... A, Guest Relations Manager at The Bentley London, responded to this review

Dear Paul O, Thank you very much for taking your valuable time to provide us with your feedback following your recent stay with us at The Bentley London,A Hilton Hotel. It is always very useful for us to see how we are performing and use all of our comments to continuously improve the services to all of our valued guests.... More 

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