I stayed at this property for three nights using Hilton Honors points. The staff was pleasant, professional and very helpful. They made me feel welcome and taken care of, giving me suggestions on where to dine in the area and how to best get around. The hotel is in a great residential neighborhood but yet close to a tube stop.... More

...had a great stay, looked after by regular stalwarts Sonia and Sofia, as well as most of the other staff. However, "lost" a Rolex watch, which has yet to be found...and now "banned" from Hiltons by gaynor creran, since she did not believe I had stayed here!!!...also had all my loyalty points, collected over the last decade or so "lifted".... More

From the first moment we entered the Hotel we knew we had made a good choice, the rooms were very comfortable, beautifully furnished, the service we received from the Desk Clerks to everyone we encountered, be it waiters, bar tenders porters, was courtieous, and top notch, we were a party of 6 from California on a very special visit to... More

We stayed for 2 nights (Sat - Mon) at the Bentley in May using Hilton Honors points. The hotel itself is in a great location, right on the Piccadilly line and 5 minutes walk from Gloucester Road tube station, in an absolutely lovely neighbourhood. The style of the hotel is very grand, french Versailles, and very pretty. The staff who... More

I decided to stay for one night and had a suite, kept awake a lot of the night by a fan or something and I had the a/c off and it was right near bed! Facilities for tea making in suite offered were cheap brands, eg coffee is Nescafe and considering a suite I expected better products, also not even... More

The hotel is located in a good and quiet location. The hotel itself is very grand, well kept and very clean. Our room was situated on the third floor and had a side view. We booked a deluxe twin room which was spacious and again very luxurious complete with twin seater sofa. Upon arrival to the room we received a... More

My husband and I really enjoyed our stay for his birthday. The staff were very welcoming and friendly throughout the hotel. The main areas were lovely. The bedroom was an average size and traditonally decorated. The bed was quite small but comfortable. The bathroom was stunning, dark marble, jacuzzi bath and free standing shower with lots of counter space around... More

I stayed at The Bentley with a couple of girl firiends on a spa/shopping break. I was so impressed when I walked in, the lobby was beautiful, and the staff welcoming. The other thing that surprised me was that it was so peaceful, just what I was looking for for spa weekend. We had a few spa treatments, the best... More

This is certainly a "find" for people looking for a change from staying at a large London Hotel. I found all the staff polite, and proactive. While not upgraded as a Hilton Gold, that was not a factor as I was given a nice south-facing room. Being greeted each afternoon during my 4 night stay and being escorted to the... More