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The Bentley London

#228 of 1,052 Hotels in London
Certificate of Excellence
27 - 33 Harrington Gardens, London SW7 4JX, England
Hotel amenities
The Bentley London
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Ranked #228 of 1,052 Hotels in London
Certificate of Excellence
A recent review
4 of 5 stars reviewed 5 days ago
Nancy A New York City, New York
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450 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
2 of 5 stars Reviewed today NEW via mobile

I have stayed plenty of times at this hotel and happy with the staff and location. Arrived to check in to be told my room not available and have to be moved to another hotel. Was informed by the manager on duty I will be staying at the Washington Mayfair hotel. Was not pleased at all as it was not... More 

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New York City, New York
1 review
4 of 5 stars Reviewed 5 days ago NEW

We can't comment on the restaurant or fitness center, for we did not use either. We had a very pleasant stay and the staff were very friendly and helpful. The Bentley London is in a good location. We would stay here again.

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Nancy A Thanks for taking the time to post a review of The Bentley London . I am glad to hear that you liked the hotel. We at The Bentley are all about offering a luxurious experience to all our guests. I will be sure to pass on your compliments my team for their outstanding service. We are all... More 

Port Washington, New York
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed 5 days at The Bentley. The concierge staff could not be nicer. We had a king room on the 7th floor. The room was beautiful. There was a large walk-in closet with shelves, drawers and a safe. There was good lighting in the closet and plenty of hangers. The bathroom was large with a nice size shower and large... More 

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Marern, Thank you very much for your kind review. I was delighted to learn how much you enjoyed your stay with us here at The Bentley London. Your comments are of great value to us & it is so refreshing to know that the team's efforts are recognised by our guests. We are immensely proud of our hotel it... More 

Lugano
Top Contributor
67 reviews 67 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Bentley is a really comfortable hotel in a good location, close to underground and a lot of interesting places. Room are spacious, quiet and well furnished. It would be nice to have a Nespresso in the room, as in other hotels.Personnel at reception and restaurant is efficient and kind. They serve a good afternoon tea and a complete breakfast.

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Guest Sui106 Thank you for your wonderful feedback regarding your recent stay with us here at The Bentley London. It is particularly warming to receive an evaluation like yours and to know that our efforts to provide superior service and hospitality are being represented our team. These positive comments about our team are greatly appreciated and I have thanked... More 

Sheffield, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a beautiful room with a comfortable bed and very nice bed linen. But the the service was not good enough to be calked 5*. There was no turn down in the evening, so had wet towels in the morning. Would have been helpful to have curtains drawn for us too as they were heavy and behind furniture. Coffee... More 

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Shining -one I would like to thank you for providing us with your feedback relating to your recent stay at The Bentley London. I am sorry to read that you felt disappointed during your stay here. Please be assured that this is not the level of service that we strive for our guests. We are truly committed to providing... More 

1 review
5 of 5 stars Reviewed 1 week ago

Beautiful hotel that oozes class. A typically luxury hotel with delightful staff that make the stay just that little bit more special. Location is also superb, Knightsbridge is a 10 minute walk and Gloucester Road tube station is around the corner. Really fantastic!!!!

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Navraj Thank You for your feedback regarding your recent visit to The Bentley. I am delighted to read such a feedback in which every experience which has been mentioned reflects a true example of a perfect hospitality within 5 star hotel. I am also happy to share your positive comments about the customer service that you received from our... More 

Kegworth, United Kingdom
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Been here before and this time again on business. Very well appointed. Loads of marble, chandeliers and gold bath taps. The bedrooms were great. WiFi free. We had a meal in a private room, breakfast in the breakfast room and lunch served outside our meeting room. Visitors to London of a certain type would absolutely love this place. Not really... More 

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Rob Thank You for your kind feedback regarding your stay at The Bentley. It is always our sincere effort to provide best of the hospitality to all our guest. I am most happy to hear that you enjoyed our services during your stay and I hope you will give us various opportunities in the future to welcome you back.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I went into the bar at the Bentley to have a drink and spend some time. We found the bar to be a very pleasant environment and we were served by Duhan. Duhan made us feel very welcome and was very attentive in his service, so we enjoyed the experience all the more. We would definitely go... More 

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Luke Thanks for taking the time to post a review of The Bentley London . I am glad to hear that you and your wife had a great time at the Malachite Bar I will surely pass on your compliments to Duhan for for his outstanding service for making your evening memorable. We are all very pleased to hear... More 

Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After our third visit here, I have come to enjoy London, and we have found this hotel partly to blame. The rooms are very comfortable, the breakfast adequate. Once when I was enthusiastic about the Sutton Hoo treasure, I stayed a block from the British Museum, but now find this location good for its proximity to the Victoria and Albert... More 

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Thank You for your feedback regarding your stay at the Bentley. It is true that hotel is located in a very quite location of the city and is best suited for leisure guest. I am also happy to hear that you experienced a good customer service and have rated us high in all aspects of the hotel. We will... More 

Amsterdam, The Netherlands
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Beautiful, 'british chique' hotel in centre of London. Close to London landmarks, shopping areaa ect. Excellent and friendly staff. Fantastically presented breakfast. Bit expensive but worth every penny. Unfortunately only stayed one night but will certainly be back.

Was this review helpful? Yes
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Veronica Thank you for your feedback regarding your earlier visit to The Bentley. I have read your comments with great interest and I must say that you have praised the hotel in the best possible words. It is always good to read such an admiring comment from our guest and additionally when its about our product and the service.... More 

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Prices are for 1 room, 2 adults
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