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The Bentley London

5.0 of 5 Hotel   |   27 - 33 Harrington Gardens, London SW7 4JX, England (Earls Court)
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Ranked #175 of 1,065 Hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
grotbags london
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397 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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london
Top Contributor
145 reviews 145 reviews
91 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend treated me to afternoon tea at the Bentley Hotel, the experience was very good, staff were unobtrusive but efficient. Food tasty and well presented. Surroundings conducive for a pleasant afternoon.

Was this review helpful? Yes 1
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Guest, Thank you so very much for your kind comments. I’m so pleased that you enjoyed your experience with us. Your review is greatly appreciated and I hope to have the opportunity to welcome you back again in the not too distant future. Warmest Regards, Miriam Rodrigues More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was a good size and the bed was comfy but for the price I would expect a better tea tray (it was basic Nescafé and horrible mugs). Nothing to shout about but nothing to moan about either . Breakfast was ok the staff were having a bit of a breakdown when trying to fix a chaffing dish. The hotel... More 

Was this review helpful? Yes 2
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us. Your kind comments are most gratefully received. Although, I’m sorry to read that you experienced some issues. I have shared your feedback with the relevant departments as we want our guests to feel comfortable and welcomed. Your feedback is greatly appreciated and we hope to welcoming... More 

Burnham, United Kingdom
Top Contributor
151 reviews 151 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 2 weeks ago

They really could do with a fire in the lobby (and to sort out the credit card machine which only works intermittently). But service was warm and friendly, the tea was absolutely fine in good sized pewter pots, the decor is quite splendid, with gold and tassles, though the armchairs are not the most comfy on the planet. A very... More 

Was this review helpful? Yes
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Guest, Thank you for your feedback relating to your recent visit at The Bentley London. I am delighted that your experience in our hotel was overall a positive one and I look forward to welcoming you back again in the near future Warmest Regards, Miriam Rodrigues More 

Cardiff UK
Contributor
14 reviews 14 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on Sunday 4th January for one night on business. The hotel makes a great first impression with just about every part of it's classical look interior covered in marble, silk, or gilded wood. The furniture has that latter day Louis XIV look about it too. The rooms are spacious and the bathrooms look opulent with... More 

Was this review helpful? Yes 1
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Guest, I would like to thank you for providing us with your feedback relating to your recent stay at The Bentley London. It is great to hear that our wonderful staff have gone the extra mile to make sure your stay would meet your expectations! I am very delighted to hear that your experience in our hotel was a... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Bentley Hotel - what a nice surprise when we arrived for our Afternoon Tea! Beautiful vintage hotel, very classy and welcoming. Staff was very friendly, helpful and making you feel very special. We were served Champagne first and then followed by mini sandwiches and Tea which was very tasteful. We didn't feel to be pushed at all and were enjoying... More 

Was this review helpful? Yes 1
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Guest, Thank you for your feedback regarding your visit for Afternoon tea at The Bentley London. I am delighted that your experience in our hotel was a memorable one. It will be my pleasure to share your comments with the F&B team. I look forward to welcoming you back again at The Bentley London. Kindest Regards, M. Rodrigues More 

Kalundborg, Denmark
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We held our Christmas days at Hotel Bentley from the 22. december to 27. december. Even though that I have been spending more than 3.000 nights at Hotel, I must say this is by all means a fantastic place to stay. Very silent, high class, SUPER service (one could get the impression that the hotel is over staffed (smile)). The... More 

Was this review helpful? Yes
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Guest, Many thanks for your lovely review. It is always a great pleasure to read such amazing comments, I will make sure to share your comments with the team. We hope to welcome you back in the near future. Kindest Regards, M. Rodrigues More 

Cornwall
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 17, 2014

We spent 3 nights here for a special birthday/anniversary weekend treat in a King room and we were not disappointed. The front desk staff in particular were very friendly and most helpful. The hotel is opulent in design with a stunning backdrop for the main rooms having ornate marble and furnishings throughout. The hotel is in a great location -... More 

Was this review helpful? Yes 1
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Guest, It is nice to hear that you loved the features of the hotel! I am so glad that we were able to provide such a memorable experience. Thank you very much for giving us your feedback on your experience at The Bentley London. It is always a pleasure for our team to receive positive feedback. The Bentley London... More 

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 14, 2014

We booked for lunch using a groupon voucher and the 3 courses with champagne and followed by coffee were all delicious. Service was attentive but not overly so and we did not feel rushed at any time. Lovely dining room and the hotel is beautifully decorated for the season. Easy to get to from Victoria and well worth a visit... More 

Was this review helpful? Yes 2
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Guest, Thank you for your review regarding your recent visit to The Bentley. I am glad to hear that you enjoyed the experience and especially our hospitality. I hope this visit will further encourage you to come back and enjoy the best of the hospitality we have to offer. Looking forward to welcoming you soon! Thank You, Miriam Rodrigues More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 13, 2014

Afternoon tea. My wife and I had a wonderful experience at the hotel. The ambiance was delightful and so was the Tea. We recommend this experience, which was booked through the Virgin experience. Our waiter, Larisa, was very helpful and kind

Was this review helpful? Yes 3
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Guest, Thank you so much for sharing your experience on TripAdvisor. I will personally pass on your compliments to our Team for their outstanding service. It is of the up-most importance that our Staff go out of their way to assist guests and I am very grateful that you have recognised the amazing service delivered. We look forward to... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 11, 2014 via mobile

pretty pretty place. Loved it thoroughly, walked in to the hotel which was beautifully decorated for the holiday season. We usually go out every Christmas for a small little treat, this time we chose the Bentley, which was rather nice. I can't complain at all. We were shown to our table by a lovely young lady, nice swift friendly service.... More 

Was this review helpful? Yes 3
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Guest, It is nice to hear that you loved the features of the hotel! Thank you very much for giving us your feedback on your experience at The Bentley London. It is always a pleasure for our team to receive positive feedback. Once again, thank you for your feedback and we hope to welcoming you again soon. Kind Regards,... More 

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Additional Information about The Bentley London

Address: 27 - 33 Harrington Gardens, London SW7 4JX, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Bentley London 5*
Number of rooms: 64
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Also Known As:
The Bentley Hotel London
Hilton International London
The Bentley London England
Hotel Style:
#42 Spa Hotel in London
#107 Business Hotel in London
#132 Luxury Hotel in London
#159 Romantic Hotel in London
#231 Family Hotel in London

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