We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Bentley London

#221 of 1,052 Hotels in London
Certificate of Excellence
27 - 33 Harrington Gardens, London SW7 4JX, England
Hotel amenities
The Bentley London
Book on
TripAdvisor
Trusted partner. We work with The Bentley London to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Ranked #221 of 1,052 Hotels in London
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
VEUVE2013 London, United Kingdom
Add Photo Write a Review

482 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    271
    125
    50
    23
    13
See reviews for
58
201
51
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (482)
  • Mar-May only
    (138)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (113)
  • Dec-Feb only
    (103)
All months
London, United Kingdom
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed yesterday NEW

We recently stayed here for two nights. This hotel is very luxurious in a grand rather than a boutique style. Lovely quiet ,spacious room. Bar is down in the bowels of the hotel, very dark, no one else there but the lonely bar man. Breakfast lovely, toast awful. Served in a dish wrapped in a napkin so toast ends up... More 

Was this review helpful? Yes
Darien, Connecticut
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The bed is wonderful, but the bathroom fixtures don't work or some don't work well. It's old & ornate. You have to ask every day for a wireless code and For two days I have to go to the concierge and ask to have housekeeping. By 3-4pm the room is still not clean. For the money it's tiresome.

Was this review helpful? Yes 1
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Tobyco Thank you for choosing to stay with us at The Bentley London, and also for taking the time to post the review. Your constructive feedback and the scores you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service... More 

Cheltenham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed at the Bentley London during the weekend and it was a very pleasant experience. Spacious and clean room, very professional and polite staff and the general feeling of the hotel would make us to come back back again. Great hotel with great staff and I would definitely recommend it.

Was this review helpful? Yes
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear emma, Thank you very much for giving us your feedback on your experience at The Bentley London. It is always a great pleasure to know that our guests are well-taken care of and to receive good feedback on the service delivered. Making our guests feel at home is extremely important to us, I am delighted that you had an... More 

Midhurst, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Great staff, every need catered for. Had some great recommendations for local restaurants. Well trained staff, fantastic bar downstairs, great atmosphere. Nice place to relax. Rooms are roomy and comfortable. Definitely will be back.

Was this review helpful? Yes
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear MLSurrey Thank you very much for your kind review. I was delighted to learn how much you enjoyed your stay with us here at The Bentley London. Your comments are of great value to us & it is so refreshing to know that the team's efforts are recognised by our guests. We are immensely proud of our hotel it... More 

Auckland New Zealand
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great hotel. The room was a good size and the bed very comfortable. The breakfast was very good without being 'over the top'. The staff were happy to make you any type of omelette you wanted which suited my husband. Very handy to transport.

Was this review helpful? Yes
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Julie Thank you very much for your kind review. I was delighted to learn how much you enjoyed your stay with us here at The Bentley London. Your comments are of great value to us & it is so refreshing to know that the team's efforts are recognised by our guests. We are immensely proud of our hotel it... More 

Northampton, United Kingdom
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 1 week ago

Went for afternoon tea which was pleasant enough but very quiet. I have been to The Ritz for tea and that was much more an occasion with pianist, etc. staff were lovely and helpful but the afternoon tea just didn't seem special enough for my special birthday.

Was this review helpful? Yes
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Guest Thank You for your feedback regarding your recent visit to The Bentley for Afternoon Tea. I am delighted to read such a feedback in which every experience which has been mentioned reflects a true example of a perfect hospitality within 5 star hotel. I am also happy to share your positive comments about the customer service that you... More 

Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel at first taking all of your attention by amazing royal design , beautiful bathrooms , toiletries and very well trained stuff. I really like the variety of breakfast choices and great afternoon tea. The bad is really comfortable and I really appreciate the possibility of so many different pillow choices and very relaxing beddings. Lovely hotel in a... More 

Was this review helpful? Yes
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Lilia Thank you for your feedback regarding your recent stay at The Bentley. It is always a great pleasure to hear when we get such an inspiring feedback for our splendid product and service. I will certainly vouch for your comments about the hotels location, which is one of its distinctive features.We at The Bentley are all about offering... More 

Hong Kong, China
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We have just stayed 2 nights at The Bentely and our stay was OK. They upgraded us which was a nice gesture. However I don't rate this as a 5* hotel, more a 3 or 4*. The rooms are clean and spacious but looks tiering. Carpet, bed cover ,cushions and sofa looks dirty because they are pretty 'old'. Hard bed.... More 

Was this review helpful? Yes
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Iceprincezzz Thank you for choosing to stay with us at The Bentley London, and also for taking the time to post the review. Your constructive feedback and the scores you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service... More 

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

After being shown to lovely comfy seating we had a very nice glass of champagne , followed by a good selection of sandwiches, cakes and scones, which were tempting and tasty. The teapots of good quality which poured with none of the usual dribbles. Our waiter/waitress Larissa & Rahul were cheerful, pleasant and very welcoming, It was a great afternoon... More 

Was this review helpful? Yes
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Guest, Thanks for taking the time to post a review of The Bentley London in regards to your Afternoon tea. We at The Bentley are all about offering a luxurious experience to all our guests. I will be sure to pass on your compliments to my team for their outstanding service. We are all very pleased to hear that... More 

Budapest, Hungary
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a traditional afternoon tea at the hotel. It was a great experience. The place was beautiful, the tea and cakes and sandwiches were delicious, the staff (Larisa and Rahul) were very kind, friendly and helpful. Excellent rating deserved!

Was this review helpful? Yes
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Mr Gabor Thank you for your feedback regarding your visit for Afternoon tea at The Bentley London. I am delighted that your experience in our hotel was a memorable one. It will be my pleasure to share your comments with the F&B team especially with Rahul & Larissa. I look forward to welcoming you back again at The Bentley... More 

Questions? Get answers from hotel staff and past guests. Ask a question

615 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (150)
Viewed
Room/suite (45)
Viewed
View from room (5)
Viewed
Hotel & grounds (11)
Viewed
Dining (8)
Viewed
Bathroom (24)
Viewed
Other (57)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (453)
Viewed
Amenities (67)
Viewed
Ashburn Suite (56)
Viewed
Deluxe Room (37)
Viewed
Harrington Suite (65)
Viewed
Imperial Suite (91)
Viewed
Presidential Suite (56)
Viewed
Restaurants and Bars (33)
Viewed
The Hotel (48)

Management photos: Courtesy of the property manager

Viewed
All management photos (12)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (4)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these London hotels
South Kensington
The Ampersand Hotel
The Ampersand Hotel
#33 of 1,052 in London
4.5 of 5 stars 1,815 reviews
South Kensington
Cranley Hotel
Cranley Hotel
#313 of 1,052 in London
4.5 of 5 stars 580 reviews
South Kensington
Harrington Hall Hotel
Harrington Hall Hotel
#160 of 1,052 in London
4.0 of 5 stars 1,225 reviews
Show Prices
Show Prices
Show Prices
South Kensington
The Pelham Hotel
The Pelham Hotel
#163 of 1,052 in London
4.5 of 5 stars 543 reviews
South Kensington
Millennium Bailey's Hotel London Kensington
South Kensington
Ashburn Hotel
Ashburn Hotel
#187 of 1,052 in London
4.5 of 5 stars 695 reviews
Show Prices
Show Prices
Show Prices

Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay