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The Bentley London

5.0 of 5 Hotel   |   27 - 33 Harrington Gardens, London SW7 4JX, England (Earls Court)
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Ranked #199 of 1,073 hotels in London
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
pascal t
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345 people have reviewed this hotel

Traveler rating
    193
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely short stay in this luxury hotel after another hotel in London let us badly down, we were transfered to this superb hotel at 22.30 which unfortunately did not leave us a lot of time to appreciate fully the Bentley. But the room was gorgeous, quiet, well furnished, marble bathroom with shower and jacuzzi..... The staff were... More

Was this review helpful? Yes 1
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear pascal t, Thank you very much for taking the time to write this review and sharing your experience. The Entire team at The Bentley is very happy to hear such encouraging feedback. It is so warming for us to receive feedback like yours and to know that our efforts to provide exceptional service are being represented in our team.... More

Bishops Stortford UK
Top Contributor
75 reviews 75 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

We were there for afternoon tea and had chosen this in preference to one of the big hotels. We had a comfortable place where we could see everything and had a very pleasant experience. With a good selection of savouries came some scones and then a good selection of cakes. We ate well having been set up with a glass... More

Was this review helpful? Yes
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Cavan R, Thank you very much for taking the time to write this review and sharing your experience. We are glad to hear that you enjoyed your afternoon tea experience. I am sorry to hear that you were disappointed with your scones and the selection of music, we have looked into this and addressed your issues. Once again, thank... More

Windsor, United Kingdom
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Got a very good deal through bookatable.com for afternoon tea including a glass of champagne. The staff were polite and attentive throughout our time there, and the lobby/lounge area where we sat was light and airy. The food selection on offer was very well presented, with a good selection of sandwiches, scones and pastries. We enjoyed our afternoon tea experience... More

Was this review helpful? Yes
The Bentley Lon... T, Duty Manager at The Bentley London, responded to this review

Dear Saltyb_99, Thank you for your feedback. We are glad that you had an enjoyable Afternoon Tea experience and we will be looking forward to welcome you back. Thank you. Sincerely, Yulia Schornstein More

1 review
5 of 5 stars Reviewed 2 weeks ago

We got a wowcher voucher for a three course meal with champagne and a coffee. We loved every minute. The service was first class and friendly and the food was lovely. The hotel it's self looks lovely and next time we visit london we will stay here. Highly recommend it.

Was this review helpful? Yes
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Joys-Mobile H, Thank you for your feedback. We really appreciate your kind words and we will be looking forward to welcome you back. Kind Regards, Miriam Rodrigues More

London, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

I bought this Tea through Groupon (in May) to celebrate my friend's birthday. We were disappointed with the choice of cakes and sandwiches (nothing like the selection in the photo, which was misleading). The cakes were cut into smaller ones and the sandwiches were standard egg mayo. The best thing about the experience was the scones and the décor. The... More

Was this review helpful? Yes
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear Jacstard, Thank you very much for taking the time to write this review and sharing your experience. I am sorry to hear that you were disappointed with your afternoon tea booked through Groupon. We are glad to hear that you did however enjoy some aspects of your afternoon tea experience. We have looked into your comments and have addressed... More

Sydney, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The bentley us a charming well appointed hotel It is conveniently located within walking distance of the Thames in one direction and Hyde park, Kensington gardens in the other. The staff are quietly efficient and the rooms are a good size and comfortably appointed. We love this hotel and it is the second time we have spent time there. I... More

Was this review helpful? Yes
The Bentley Lon... T, Executive Assistant To Director at The Bentley London, responded to this review

Dear Fran M, Thank you for your review regarding your visit to The Bentley London. We are very happy to see that you have enjoyed your stay with us and we truly appreciate your compliments regarding the service you received during your stay. We hope you will give us many opportunities to welcome you back in the future. Thank You... More

Lausanne, Switzerland
Contributor
17 reviews 17 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a long weekend break in London. Quiet area but ideally situated near to Gloucester Road tube station for quick and easy access to all the main attractions. Friendly, helpful and discrete staff. Rooms reasonably sized for central London, and with all required amenities including very good airconditioning. We only ate breakfast at the hotel, but it... More

Was this review helpful? Yes
The Bentley Lon... T, Duty Manager at The Bentley London, responded to this review

Dear BooberBear, Thank you for your feedback regarding your stay at the Bentley. I am glad to hear that you liked the hotel along with the service and the location which is one of the peaceful of the city and offers a great connectivity to major attractions and public transport as you have already experienced. Thank you once again for... More

Beckenham, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Attended The Bentley for Afternoon Tea on Saturday 26 July 2014 and was disappointed (this was a Groupon offer). Out of the four of us two had experienced afternoon tea at other London hotels and the other two this was a first time experience. The plates of sandwiches arrived which did not look very appealing at all. Cut into triangles... More

Was this review helpful? Yes 3
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear JanineAdams1967, Thank you for providing us with your feedback, we really do appreciate the time you have taken to provide us with your comments as it is very important for us to continuously improve the services that we offer to all of our guests. Naturally, we are all very sorry to hear that the hotel and the staff did... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2014

As a regular to this establishment I thought I shoudl at least write one review about my stays here. This is my home from home... When I walk in i am always welcomed by the reception team and swiftly given my regular room. Its the small things.. They know I like my regular room and I normally always get it.... More

Was this review helpful? Yes
The Bentley Lon... T, Duty Manager at The Bentley London, responded to this review

Dear Steven T, Thank you very much for taking the time to write this review and sharing your experience. We are very happy to hear that you feel home away from home when staying at The Bentley and that you have been always enjoying your time with us along with the service. It is so warming for us to receive... More

Bristol, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 7, 2014

Beautiful hotel but fell a long way short of a five start service. - The furniture in the room was beautiful but poorly maintained. On pulling out the chair at writing bureau, I was shocked that the writing service was resting on the chair for support and was unable to function as a desk without this support. Not only did... More

Was this review helpful? Yes 2
The Bentley Lon... T, Executive Assistant at The Bentley London, responded to this review

Dear emkjenk, Please let me apologise for your experience with regards to the room condition and room service. I have addressed the issues and shared your constructive feedback with our Head Housekeeper, Restaurant Manager and Maintenance Manager who are aware of the situation and join me in apologising for the disappointment caused to you on this occasion, albeit it is... More

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Additional Information about The Bentley London

Address: 27 - 33 Harrington Gardens, London SW7 4JX, England
Phone Number:
Location: United Kingdom > England > London > Earls Court
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Bentley London 5*
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Also Known As:
The Bentley Hotel London
Hilton International London
The Bentley London England

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#40 Spa Hotel in London #113 Business Hotel in London #144 Luxury Hotel in London #183 Romantic Hotel in London #218 Family Hotel in London
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Official Description (provided by the hotel)
The Bentley London is located in Central London. Our combination of delightful Deluxe bedrooms & Suites provide guests with a luxurious choice for their residential requirements. ... more   less 
Number of rooms
64

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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