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The Bentley London

#195 of 1,055 Hotels in London
Certificate of Excellence
5.0 of 5
Hotel website
27 - 33 Harrington Gardens, London SW7 4JX, England
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The Bentley London
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Ranked #195 of 1,055 Hotels in London
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Thebarrs Newcastle upon Tyne, United Kingdom
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434 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Top Contributor
93 reviews 93 reviews
74 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Really enjoyed my stay here this week as last minute on business. Great welcome by staff and very courteous. The beds are so lovely to sleep on and the comfort level in the rooms are lovely. My only negative is that they do instant coffee in the rooms which for the type of hotel is considerably disappointing. Its not a... More 

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

A lot of afternoon teas in hotels can be a bit hit and miss. This was a hit. The decor is beautiful and the staff were very attentive and friendly. We were served quickly and offered refills (which not many places do). The place was also very clean.

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Kerry Ann Thank you for the wonderful review! I am so glad that we were able to provide such a memorable experience, and I do hope we have the opportunity to welcome you back in the near future. Your compliment for the team’s service is very encouraging and they are all honoured to be recognised in this manner, I... More 

Aberystwyth, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

What a lovely hidden gem, just off the main drag but convenient for everything. Won a treatment in Le Kalon Spa and it was wonderful - excellent therapists Charlotte and Melissa and felt great afterwards. Later a superb afternoon tea.

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Grand Cayman
Top Contributor
318 reviews 318 reviews
49 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Even the taxi driver had to ask for the address again. This is a really wonderful find a block round from the Gloucester Road tube station. Walking distance to the parks, museums, and Royal Albert. Excellent shops and restaurants just round the corner. The hotel has been 'sumptuously' decorated.Lots of crystal chandeliers, marble and soft carpeting. The bedrooms have high... More 

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London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Took my other half for a 3 course meal with champagne and coffee it was a groupon deal and a great night out. Good deal too! Service impeccable Lovely background music. Lush setting Champagne on arrival Beautiful seating I think I was lucky to get the best sofa seat most private with largest table! Nice choice of starters and desserts.... More 

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Port of Spain, Trinidad
Senior Contributor
31 reviews 31 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Firstly, lets deal with the hotel itself.. Excellent rooms, fantastic king sized bed with gorgeous pillows...best night sleep in a hotel... great value for money (i did shop around and this was the best 5 star by a country mile), perfect london location... 5 mins from Glouchester road, so piccadilly line to LHR, and circle and district lines to take... More 

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Springer Thank you for your feedback regarding your recent stay at The Bentley. It is always a great pleasure to hear when we get such an inspiring feedback for our splendid product and service. I will certainly vouch for your comments about the hotels location, which is one of its distinctive features.We at The Bentley are all about offering... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed 3 weeks ago

Great venue and wonderful host. If you are booking do look for Catalina, she will take good care of you just what she did with ours. The staffs are all helpful and accommodating, the buffet lunches that they have prepared were great as well, though the coffee and tea breaks could have been better.

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Allea, Thank you very much indeed for such a positive & kind review of your recent Visit at The Bentley London. Naturally we are always delighted to see our valued guests returning to us & I was especially pleased to read that you enjoyed the welcome laid on by Catalina & the team for making your Event memorable &... More 

Perth Western Australia
Top Contributor
88 reviews 88 reviews
22 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For any of you who have read my other posts you will know I am a hotel snob. This hotel is extremely well appointed - Brodware gold plated taps and faucets, luxury carpets and marble everywhere. The location is great, a nice 20 minute walk from Harrod's and let's face it South Kensington isn't a touch patch of London either!... More 

Was this review helpful? Yes 1
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Todd, I was most happy to read your sincere word of appreciation, regarding your recent stay with us along with the ranking that you have gracefully granted to us. I will certainly vouch for the location of the hotel along with the product and service which we offer, which certainly makes us the best in the class. I hope... More 

Manchester
Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff in this hotel are wonderful, especially the concierge staff, really went out of their way to make you feel welcome. Food at breakfast was average but again the restaurant staff were excellent and nothing was too much trouble for them. Rooms were a little too overdone for me, very ultra regency lots of gold, ornate,but very comfortable.

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear MPMHale Thanks for taking the time to post a review of The Bentley London . I am glad to hear that you liked the hotel. We at The Bentley are all about offering a luxurious experience to all our guests. I will be sure to pass on your compliments my team for their outstanding service. We are all very... More 

Abridge
Contributor
15 reviews 15 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have just returned home from having afternoon tea and I would have to say it was very disappointing. My son bought us a Virgin gift voucher and we were really looking forward to it, Upon arriving we were offered either the restaurant or the hotel lobby. The restaurant was empty so we decided to stay in the lobby. We... More 

Was this review helpful? Yes 3
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Mashermintz Thank you for your feedback relating to your recent visit at The Bentley London. Sorry to hear about that your overall experience in our hotel was up to the mark & have taken your feedback very positively to improve our service and assure when your are next with us won't find the things repeated I look forward to... More 

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Staying in South Kensington

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South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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