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The Bentley London

#232 of 1,053 Hotels in London
Certificate of Excellence
27 - 33 Harrington Gardens, London SW7 4JX, England
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1 room 1 guest
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493 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wolverhampton, United Kingdom
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We have never stayed in a five star hotel before so we didn't know what to expect. Except for a couple of minor details it didn't disappoint. Comfortable bed, lovely breakfast, great room and polite service from nice staff. It was a lovely experience which we thoroughly enjoyed.

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Hertfordshire, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for one night in July, the hotel is very pretty and ornate but is tired. We had a junior suite which was nice with a whirlpool bath and the bed was very comfortable. Breakfast was nice laid out in a buffet style with eggs cooked to order

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Me and my partner stayed here for his birthday. The room was beautiful. Big, beautifully old fashioned with lovely interior. The service we received was wonderful - fruit bought to the room and the front desk were polite and informative about local amenities. The bath. AMAZING. Since being home, we talk about that bath all the time. Can't fault it.... More 

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AD
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked two rooms for us and our children which were obviously pricey. Rooms were lovely and clean one had a hot tub and the other only had a shower which was a little odd. I asked two different members of staff what time check out was and both said they didn't speak English. Front desk were fine but not... More 

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Tacoma, Washington
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Knightsbridge is a great area to stay. Close to shopping, museums, subway, bus, and necessities. The Bentley is a smart, lovely small hotel. The staff were wonderful in responsiveness to our every wish and question. They were quick to direct and quick to order our theater tickets, give us directions, make suggestions. We loved them. The morning breakfast was excellent... More 

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London, England
Level Contributor
82 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked for afternoon tea with a friend who was taking me out for my birthday. Things off to a bad start when we arrived and the man on the desk couldn't find our booking and hesitated allowing us in even though there were loads of free tables. A girl eventually confirmed there was space! The tearoom itself was quite pretty.... More 

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Hamilton, Bermuda
Level Contributor
89 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here 2 nights. A very nice hotel in a quiet neighbourhood of London. The staff is very accomodating and willing to go out of their way to be helpful. The rooms are very spacious on lavishly furnished. Some of the woodwork is showing its age, but, all in all, a very pleasant place to stay.

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London, United Kingdom
Level Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed here for two nights. This hotel is very luxurious in a grand rather than a boutique style. Lovely quiet ,spacious room. Bar is down in the bowels of the hotel, very dark, no one else there but the lonely bar man. Breakfast lovely, toast awful. Served in a dish wrapped in a napkin so toast ends up... More 

Was this review helpful? Yes 1
Darien, Connecticut
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed July 22, 2015

The bed is wonderful, but the bathroom fixtures don't work or some don't work well. It's old & ornate. You have to ask every day for a wireless code and For two days I have to go to the concierge and ask to have housekeeping. By 3-4pm the room is still not clean. For the money it's tiresome.

Was this review helpful? Yes 1
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Tobyco Thank you for choosing to stay with us at The Bentley London, and also for taking the time to post the review. Your constructive feedback and the scores you have provided on various services are very important to us. We have shared your comments with the relevant Heads of Department to continue to refine the level of service... More 

Cheltenham, United Kingdom
1 review
5 of 5 stars Reviewed July 21, 2015

Stayed at the Bentley London during the weekend and it was a very pleasant experience. Spacious and clean room, very professional and polite staff and the general feeling of the hotel would make us to come back back again. Great hotel with great staff and I would definitely recommend it.

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear emma, Thank you very much for giving us your feedback on your experience at The Bentley London. It is always a great pleasure to know that our guests are well-taken care of and to receive good feedback on the service delivered. Making our guests feel at home is extremely important to us, I am delighted that you had an... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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