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The Bentley London

#226 of 1,050 Hotels in London
Certificate of Excellence
27 - 33 Harrington Gardens, London SW7 4JX, England
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The Bentley London
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Ranked #226 of 1,050 Hotels in London
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
sui106 Lugano
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448 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lugano
Top Contributor
67 reviews 67 reviews
24 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Bentley is a really comfortable hotel in a good location, close to underground and a lot of interesting places. Room are spacious, quiet and well furnished. It would be nice to have a Nespresso in the room, as in other hotels.Personnel at reception and restaurant is efficient and kind. They serve a good afternoon tea and a complete breakfast.

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Sheffield, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had a beautiful room with a comfortable bed and very nice bed linen. But the the service was not good enough to be calked 5*. There was no turn down in the evening, so had wet towels in the morning. Would have been helpful to have curtains drawn for us too as they were heavy and behind furniture. Coffee... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

Beautiful hotel that oozes class. A typically luxury hotel with delightful staff that make the stay just that little bit more special. Location is also superb, Knightsbridge is a 10 minute walk and Gloucester Road tube station is around the corner. Really fantastic!!!!

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Navraj Thank You for your feedback regarding your recent visit to The Bentley. I am delighted to read such a feedback in which every experience which has been mentioned reflects a true example of a perfect hospitality within 5 star hotel. I am also happy to share your positive comments about the customer service that you received from our... More 

Kegworth, United Kingdom
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Been here before and this time again on business. Very well appointed. Loads of marble, chandeliers and gold bath taps. The bedrooms were great. WiFi free. We had a meal in a private room, breakfast in the breakfast room and lunch served outside our meeting room. Visitors to London of a certain type would absolutely love this place. Not really... More 

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Rob Thank You for your kind feedback regarding your stay at The Bentley. It is always our sincere effort to provide best of the hospitality to all our guest. I am most happy to hear that you enjoyed our services during your stay and I hope you will give us various opportunities in the future to welcome you back.... More 

1 review
5 of 5 stars Reviewed 1 week ago

My wife and I went into the bar at the Bentley to have a drink and spend some time. We found the bar to be a very pleasant environment and we were served by Duhan. Duhan made us feel very welcome and was very attentive in his service, so we enjoyed the experience all the more. We would definitely go... More 

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Luke Thanks for taking the time to post a review of The Bentley London . I am glad to hear that you and your wife had a great time at the Malachite Bar I will surely pass on your compliments to Duhan for for his outstanding service for making your evening memorable. We are all very pleased to hear... More 

Contributor
16 reviews 16 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

After our third visit here, I have come to enjoy London, and we have found this hotel partly to blame. The rooms are very comfortable, the breakfast adequate. Once when I was enthusiastic about the Sutton Hoo treasure, I stayed a block from the British Museum, but now find this location good for its proximity to the Victoria and Albert... More 

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Thank You for your feedback regarding your stay at the Bentley. It is true that hotel is located in a very quite location of the city and is best suited for leisure guest. I am also happy to hear that you experienced a good customer service and have rated us high in all aspects of the hotel. We will... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is nice and well located in South Kensington - but the best is the service, its outstanding! We were so well treated and taken care of during our stay. I strongly recommend this hotel and will definitely go back!

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear TMAnanni Thank You for your feedback regarding your stay at the Bentley. It is true that hotel is located in a very quite location of the city and is best suited for leisure guest. I am also happy to hear that you experienced a good customer service and have rated us high in all aspects of the hotel. We... More 

Amsterdam, The Netherlands
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful, 'british chique' hotel in centre of London. Close to London landmarks, shopping areaa ect. Excellent and friendly staff. Fantastically presented breakfast. Bit expensive but worth every penny. Unfortunately only stayed one night but will certainly be back.

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The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Veronica Thank you for your feedback regarding your earlier visit to The Bentley. I have read your comments with great interest and I must say that you have praised the hotel in the best possible words. It is always good to read such an admiring comment from our guest and additionally when its about our product and the service.... More 

2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Went for champagne afternoon tea and was very disappointed.. the service is incredibly slow, and the atmosphere is very lacking. it's a shame as the decor is rather beautiful. My advice would be go somewhere else.

Was this review helpful? Yes 3
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Yan Thank you for taking the time to share your experience on Trip Advisor. I am sorry to hear that your afternoon tea experience with us was less than satisfactory. I have personally shared your feedback with our F&B Manager. We would like to assure you that this is not the level of experience that we strive for our... More 

Auchterarder, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I have just returned from a wonderful 2 night stay at The Bentley Hotel . On this occasion we were having a family reunion to celebrate my sister's and nephew's birthdays. We have stayed at many London hotels in the past on our regular visits to London but have to say that this is our favorite .From... More 

Was this review helpful? Yes 2
The Bentley Lon... T, Front Office Manager at The Bentley London, responded to this review

Dear Dormyfan I would like to thank you for providing us with your feedback relating to your recent stay at The Bentley London. It is great to hear that our wonderful staff have gone the extra mile to make sure your stay would meet your expectations! I am very delighted to hear that your experience in our hotel was a... More 

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Staying in South Kensington

Neighborhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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